Hotel Iris

Hotels
8.3 (849 reviews)
La Palma, 47 , Benidorm , es

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Tour desk
Currency exchange
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noise disturbances
Basic room quality

Categories

Cleanliness
8.26
Several reviews noted cleanliness, but there were also concerns about some specific issues.
Service
9.23
Reviews praised the staff's friendliness and helpfulness, fostering a welcoming atmosphere.
Location
9.27
The hotel is conveniently located in the old town with easy access to transport and attractions.
Room Quality
7.72
The rooms were described as basic, with some complaints about noise and lack of amenities.
Amenities
7.25
Basic amenities are provided, but some guests expressed a desire for better options.
Value for Money
8.71
Most reviews indicated that the rates were fair for the quality received.
Food and Beverage
7.26
Restrictions on food in rooms were noted, which affected the dining experience.
Overall Experience
8.73
Guests appreciated the overall stay, particularly valuing the hospitality and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:15

Property Description

Hotel Iris is your ideal choice for a memorable stay in Benidorm.

Convenient Location: Enjoy proximity to Levante Beach and Aigüera Park, surrounded by shops and restaurants.

Comfortable Accommodation: Relax in bright, air-conditioned rooms with modern amenities and some with balconies.

24-Hour Services: Benefit from a 24-hour reception, café-bar, and multilingual staff ready to assist you at any time.

Book your stay now at Hotel Iris and experience the best of Benidorm!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that only the number of guests indicated at booking can enter the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note, parties are not allowed at the property. This property does not accommodate bachelor(ette) or similar parties.

This property is located in a residential area, and guests are asked to refrain from excessive noise.

A damage deposit will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Please note guests are not allowed to bring/park bikes at the property or in rooms.This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 849 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.71
Food and Beverage: 7.26
Overall Experience: 8.73
E
Eric solo_traveller es
5
2026-02-08 via Nuitee
A
Achour couple es
8
2026-01-20 via Nuitee
J
Jacque solo_traveller gb
10
2026-01-19 via Nuitee
D
Dean couple gb
4
Cons:

No fridge air con very poor
Can’t let yourself in at night have to wait to be let in

2026-01-19 via Nuitee
C
Carmen couple es
1
PESIMA
Pros:

NADATODO

Cons:

TODO

2026-01-19 via Nuitee
F
Francisco extended_group es
8
Pros:

Muy bien situado y muy tranquilo. Y los propietarios muy atentos y agradables.

2026-01-19 via Nuitee
D
Donald solo_traveller gb
8
2026-01-19 via Nuitee
A
Andy extended_group es
10
2026-01-19 via Nuitee
I
iliyan solo_traveller gb
10
2026-01-19 via Nuitee
M
Marcelo solo_traveller es
10
Pros:

Wonderful reception staff. Extremely kind and helpful

Cons:

Absolutely nothing

2026-01-14 via Nuitee
L
Lorie couple fr
7
Hôtel correct pour un court séjour
Pros:

La gentillesse du personnel
L'emplacement au coeur de Benidorm
La propreté de la chambre

Cons:

L'hôtel vieillot qui a bien besoin d'un rafraîchissement
Des éléments cassés dans la salle de bains
Demande d'une caution de 50€ en cash uniquement à notre arrivée à l'hôtel

2026-01-07 via Nuitee
R
RAYMOND extended_group fr
5
Pros:

L’accueil

2026-01-06 via Nuitee
M
mandy couple gb
9
2026-01-04 via Nuitee
M
Michelle couple gb
10
2026-01-04 via Nuitee
D
Dave solo_traveller gb
10
Delightful and peaceful
Pros:

Out the way and away from the noise

Cons:

No kettle or fridge in the room

2026-01-04 via Nuitee
A
Andrew solo_traveller gb
8
Excellent value will be returning, had everything I needed.
Pros:

Welcoming from the start, helpful and accommodating, situated in the Old Town, if you want a no frills accommodation in Benidorm look no further.

Cons:

If you expect a pool and a 24 hour bar you will be disappointed, but for me that wasn’t a problem.

2026-01-02 via Nuitee
C
craig couple gb
10
2026-01-02 via Nuitee
P
Pam couple gb
9
Pros:

Management/staff were lovely, very friendly and helpful.
Room was very clean, beds comfortable, plenty of wardrobe space.

2026-01-02 via Nuitee
M
Mulpeter solo_traveller ie
10
2026-01-01 via Nuitee
D
DiTheos couple gb
9
Great value for money, great location.
Pros:

The staff were lovely (Assad, Sabs and Sam you're amazing). They made us feel welcomed from the very first moment, had answers to all our questions, and suggestions on what to do and see, and what to avoid. The door is locked after midnight, and we had to chap to get in (sorry for keeping you up some nights, waiting for us to come back).
The location is great. Close to everything. Restaurants, bars, shops, cafes, just around the corner.
It was very clean.
Although the bed was on the small side, the mattress was comfortable.
The water pressure in the shower was amazing (I don't know why the temperature was changing though).
Overall, great value for money.

Cons:

Because of the time of the year (Christmas), it was noisy (from outside - street parties).
It was a bit cold. There was an aircon in the room, but I would like some small rugs on the floor for the winter.
Maybe English speaking channels, some more sockets, and maybe the lighting are few things that could be improved.

2026-01-01 via Nuitee