Joondalup City Hotel

Hotels
6.8 (872 reviews)
18 Grand Boulevard , Perth , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Close to Joondalup Health Campus
Staff were polite and professional
Great location
Clean rooms
Cons:
Cleanliness issues
Limited food options
Noise from other guests
Parking issues

Categories

Cleanliness
6.1
Multiple mentions of cleanliness issues, including noise, needing cleaning, and mold.
Service
8.06
Staff were polite and professional, but there were complaints about deposit handling.
Location
9.1
Close to Joondalup Health Campus and public transport, well located.
Room Quality
6.56
Basic rooms with some comfort issues mentioned, such as bed comfort, noise, and cleanliness.
Amenities
7.09
Nice facilities but limited dining options and only basic essentials.
Value for Money
6.55
Some reviews felt the price didn't match the quality offered.
Food and Beverage
3.6
Noted lack of food options and availability.
Overall Experience
7.37
Mixed reviews; positive location and service but significant issues with cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:36

Property Description

Stylish Boutique Accommodation
Experience the charm of Joondalup City Hotel, located in the heart of the city on a picturesque boulevard. The modern rooms and apartments feature all the amenities you need for a comfortable stay, including free WiFi and flat-screen TVs.

Convenient Location
Situated just a short walk from bus and train services, our hotel offers easy access to explore the vibrant city of Perth, only 20 minutes away. Additionally, the stunning beaches of the Indian Ocean are a quick 5-minute drive from the hotel.

Modern Comfort and Connectivity
Unwind in style and stay connected with our contemporary accommodations and complimentary WiFi. Whether you're here for business or leisure, Joondalup City Hotel provides the perfect blend of comfort and convenience.

Book now to experience the perfect blend of comfort and convenience at Joondalup City Hotel.

Important information:

Please note there is currently limited housekeeping services. Rooms can be serviced upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 872 reviews
Cleanliness: 6.1
Service: 8.06
Location: 9.1
Room Quality: 6.56
Amenities: 7.09
Value for Money: 6.55
Food and Beverage: 3.6
Overall Experience: 7.37
N
Nyibol • couple • au
10
2026-05-01 • via Nuitee
L
La Casa • couple • au
7
2026-04-28 • via Nuitee
M
McMartin • family_with_children • au
9
2026-04-25 • via Nuitee
M
McMartin • couple • au
10
2026-04-25 • via Nuitee
G
Gregory • extended_group • au
4
2026-04-23 • via Nuitee
O
O Reilly • solo_traveller • au
8
2026-04-22 • via Nuitee
A
Alan • couple • au
5
Close to what we needed. However we must have picked the wrong couple of nights. Noise both inside h
Pros:

The bathroom needs a little more attention

Cons:

You have to clean dishes in bathroom

2026-04-22 • via Nuitee
O
O Reilly • solo_traveller • au
9
2026-04-22 • via Nuitee
M
Mark Boeijen • solo_traveller • au
1
Pros:

Location

Cons:

Worst hotel I've ever stayed in. It's more like a detention centre. On arrival you are threatened with a $1500 fine if you set the smoke alarm off so don't have a hot shower because there's no exhaust fan in the bathroom

2026-04-22 • via Nuitee
O
O Reilly • solo_traveller • au
9
2026-04-22 • via Nuitee
J
Jean • couple • nz
4
Not worth the money we paid .
Pros:

Great location and easy parking

Cons:

Very basic facilities. Not that clean and a very musty smell in the room.
The absolute worst was the noise of other residents in the night - arguing , loud music and crying. When we complained to reception we were told to call if we were woken up again - but the number we were given didn’t work 😳
Reception was only manned for very limited hours during the day .

2026-04-21 • via Nuitee
G
Gill • couple • au
8
Staff were very nice even for a super late check in
Pros:

Location

Cons:

Lil bit of mould in shower

2026-04-19 • via Nuitee
T
Trevor • couple • au
4
Always had a good stay until this time
Cons:

Our Bathroom was not up to standard

2026-04-17 • via Nuitee
D
David • couple • au
8
2026-04-15 • via Nuitee
S
Saputri • solo_traveller • fi
7
Pros:

Good location and friendly staff

Cons:

I had a bit of difficulty when trying to check in in the evening but after I called them it’s been solved.

2026-04-15 • via Nuitee
B
Barry • solo_traveller • au
6
2026-04-14 • via Nuitee
S
Sharon • solo_traveller • au
3
Pros:

Location

Cons:

Front doors weren't working. Had to wash dishes in bathroom sink. Tv remote stopped working

2026-04-14 • via Nuitee
L
Linda • solo_traveller • au
4
No
Pros:

No

Cons:

No

2026-04-14 • via Nuitee
K
Karen • solo_traveller • au
6
Quite, clean, overall ok
Pros:

It was in a quite location, 10 minutes walk to shopping centre and eateries

Cons:

Not much street parking. You have to check in before parking out back

2026-04-13 • via Nuitee
K
Kroukamp • solo_traveller • za
7
Pros:

Friendliness of staff.

Cons:

Noise by some guest till 3am in the morning.

2026-04-12 • via Nuitee