Heartland Hotel Fox Glacier

Hotels
7.5 (266 reviews)
11 Cook Flat Road , Fox Glacier , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Tour desk
Facilities for disabled guests
Kid meals
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice location
Cons:
Small rooms
Over-priced

Categories

Cleanliness
6.89
Room was a bit small and overly warm at night.
Service
8.36
Manager was very friendly and staff were courteous and helpful.
Location
8.4
Good location mentioned in reviews.
Room Quality
6.85
Room was quite small for a couple.
Amenities
7.38
Standard quality for this hotel tier.
Value for Money
6.84
Room was over-priced for size.
Food and Beverage
7.89
Breakfast was very good and dinner in the hotel restaurant was nice.
Overall Experience
7.36
Enjoyable stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:59

Property Description

Spectacular Mountain Views

Experience the breathtaking beauty of the Southern Alps from the comfort of your room at this hotel. Wake up to stunning views of the majestic mountains and immerse yourself in the tranquility of the surrounding rural landscape.

Adventure Awaits

Embark on exciting outdoor adventures just steps away from the hotel. Explore the Fox and Franz Josef Glaciers on guided walks, take a thrilling helicopter sightseeing tour, or land on the snow and ice for a truly unforgettable experience.

Convenient Location

Located just minutes from Fox Glacier and the renowned Lake Matheson, this hotel offers the perfect base for exploring the natural wonders of New Zealand. Discover the magic of the mirror lake reflecting Aoraki/Mt Cook and Mt Tasman, and create memories to last a lifetime.

Book your stay now and experience the beauty of Fox Glacier Village firsthand!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HKK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 266 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.36
G
Glenda couple ca
9
2026-02-12 via Nuitee
G
Gil family_with_children il
10
2026-02-11 via Nuitee
G
Giel couple nl
6
At the heart of Fox Glazier, old style hotel with exceptional friendly staff
Pros:

The oldest hotel in Fox Glazier as been completely renovated, so it has the charm and ornaments of the old hotel yet the rooms are modern. I guess you pay a premium for both the glazier area as the centrally located hotel (with pub/restaurant indoors, other restaurants, convenience shop and petrol station around the corner), some walking options walkable, hiking options very nearby. If only part of the spacious bathroom could have been part of the rather small room, and mind you that the very friendly and service oriented manager allowed us to change the even smaller room we were offered at first. For a 194cm tall person the bed is so short the feet stick out. The friendly staff in the hotel and breakfast makes up for a lot (friendliest we met in the whole of NZ so far) and the overall experience for the highest price we pay compacted to any other hotel, motel or apartment does not.

Cons:

Accommodation isn’t worth the price, the bed is too short (and it’s a queen size bed) for over 190cm folks and the rooms are too small.

2026-02-09 via Nuitee
S
Sabine couple de
7
Okay für eine Übernachtung
Pros:

Geräumige Zimmer mit guter Ausstattung. Sehr freundlicher Empfang und ausgesprochen hilfsbereit. Das Zimmer ist einfach, hat aber alles was man für eine Übernachtung in Fox Glacier braucht. Kostenlose Parkplätze direkt an der Unterkunft.

Cons:

Sehr hellhörig und nicht mehr ganz zeitgemäß. Das Doppelbett so weich, dass man jede Bewegung des Partners mitkriegt. Das Restaurant schließt bereits um 20:00 Uhr.

2026-01-21 via Nuitee
F
Faalkar family_with_children se
10
Pros:

Fantastic reception and stay! We even got a free bottle of wine! Easily the best on our journey so far

2026-01-19 via Nuitee
A
Alastair family_with_children nz
7
Pros:

Manager was very friendly and nice to deal with

2026-01-09 via Nuitee
V
Vlada solo_traveller ae
10
2026-01-07 via Nuitee
P
Phillip family_with_children gb
7
Pros:

Good location. Good breakfast

Cons:

Rooms a bit too small for 2 people and in need of modernisation

2025-12-30 via Nuitee
A
ANGELA couple nz
7
We enjoyed our stay but the room was a bit over-priced.
Pros:

Breakfast was very good, and the location was nice. The bathroom was spacious with good facilities.
Dinner in the hotel restaurant was very nice. Staff were friendly, courteous and helpful.

Cons:

The room was quite small for a couple and overly warm at night. The bed was okay but would have been more suited for one person rather than two. Quite expensive for the room and bed size.

2025-12-06 via Nuitee
R
Robert solo_traveller au
9
2025-10-31 via Nuitee
T
Teruna family_with_children nz
10
2025-10-30 via Nuitee
J
Jo young couple nz
8
Great character old hotel & wonderful bar/restaurant
Pros:

Location & facilities were very good & nice size room, the restaurant staff were wonderful & very helpful & friendly. Wonderful food both dinner & breakfast, highly recommend the restaurant. Loved the character of the old hotel.

Cons:

Check in was a little tricky with having upgrading our room before we got there & they did not get notification of the upgrade & front desk receptionist could have been a bit friendlier.

2025-05-08 via Nuitee
P
Parul young couple us
10
Great stay
Pros:

Great location only 5km from lake and rooms were very comfortable. Great staff and breakfast was very nice.

2025-04-12 via Nuitee
K
Keith young couple au
7
Good
2025-04-11 via Nuitee
E
E young couple us
8
Very good
2025-04-06 via Nuitee
I
Ian young couple gb
6
Dated, clean
Pros:

Location was good

Cons:

The property is in fair condition but dated, food was nothing special

2025-03-26 via Nuitee
T
Teresa young couple au
5
Passable
2025-03-08 via Nuitee
G
Graham family with young children au
5
Dismayed
Pros:

We were disappointed and dismayed at the tiny size of our room in this so-called high star rated hotel. Booking 3-4 months in advance still only gave us this room which had a very noisy generator outside which meant our windows had to remain closed on a warm night. Whilst the restaurant and bar and old-world feeling were ok, we wouldn't return given the many other choices available in the area.

2025-03-05 via Nuitee
A
Agnew family with young children au
9
Superb
2025-02-28 via Nuitee
M
Michael young couple au
8
Very good
2025-02-28 via Nuitee