Sheraton Tribeca New York Hotel

Hotels
•
Sheraton
8 (3943 reviews)
370 Canal Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Great amenities
Cons:
Cleanliness issues
Noise concerns
Minor maintenance issues

Categories

Cleanliness
6.83
Issues raised about the dirty location and bad experiences.
Service
8.8
Staff described as lovely and welcoming, responded well to requests.
Location
8.34
Conveniently located near attractions, but concerns about street vendors.
Room Quality
8.29
Comfortable beds and spacious rooms with some minor issues.
Amenities
7.82
Amenities mentioned are good, but some small issues with maintenance.
Value for Money
7.78
Price considered high but generally in line with service quality.
Food and Beverage
8.33
Good complimentary offerings, but minor issues reported.
Overall Experience
7.8
Positive reviews overall, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:19

Property Description

Luxurious Accommodations
Experience 4-star luxury in the heart of Tribeca at Sheraton Tribeca New York Hotel. Revel in the stunning views of Midtown and the Hudson River from select rooms, each equipped with a 32-inch flat-screen TV and a work desk.

Convenient Amenities
Stay productive with our 24-hour gym, business center with free Wi-Fi, and computer workstations. Indulge in delectable meals at our full-service restaurant or unwind with a drink at the Lobby Lounge.

Prime Location
Located across from fashionable SoHo shopping and near major attractions like Greenwich Village, our hotel offers easy access to Canal Street Subway Station and the Holland Tunnel.

Book now for an unforgettable stay at Sheraton Tribeca New York Hotel.

Important information:

Please note guests must be at least 21 years or older to check in.

Parking does not include in/out privileges.

The hotel will accept up to 5 packages per room, at a max weight of 20 lbs. Additional charges apply for weight or packages more than that. Packages will be accepted a maximum of 7 days before the date of arrival.

Please be advised that the concierge lounge space, is subject to closures at times for private event.

Please note that dogs are the only pets allowed.

Please note that the Sheraton Concierge Lounge and Terrace require special access, which may require an additional cost.

Very Important - A transformation is underway at the Sheraton Tribeca, and we can't wait to show you our new look! Please note that intermittent noise may occur from 8am-6pm Mon-Fri and 10am-6pm Sat-Sun. The Tribeca Terrace will be closed from Jan 7th to Feb 5th, 2026. The Sheraton Club Lounge will be relocated to our Library space from Jan 7th to Feb 26th, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8
Based on 3943 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
F
francesco • solo_traveller • it
9
2026-07-18 • via Nuitee
I
Iklymath • couple • ca
8
2026-07-18 • via Nuitee
P
Pippa • solo_traveller • gb
10
2026-07-18 • via Nuitee
M
Miguel • couple • pt
8
2026-07-18 • via Nuitee
G
Godfrey • couple • au
8
Love NYC
Pros:

Location and rooms

Cons:

Needed more water in our room

2026-07-17 • via Nuitee
G
Giacomo • family_with_children • us
8
2026-07-17 • via Nuitee
M
Manuel • couple • us
10
2026-07-16 • via Nuitee
A
Assanati • solo_traveller • fr
10
Pros:

La chambre spacieuse et belle

2026-07-15 • via Nuitee
K
Kevin • solo_traveller • ie
10
2026-07-15 • via Nuitee
A
ammar • couple • ae
10
2026-07-15 • via Nuitee
M
Martin • solo_traveller • at
6
2026-07-14 • via Nuitee
T
Thi • extended_group • us
7
2026-07-14 • via Nuitee
D
Dan • solo_traveller • ae
10
2026-07-14 • via Nuitee
M
Mamadou • couple • us
9
Pros:

Excellent Location, cleanliness, and value for money. This is an excellent choice for those who want to visit over the weekend

2026-07-13 • via Nuitee
G
Gilad • solo_traveller • us
9
2026-07-13 • via Nuitee
Y
Yangel • solo_traveller • es
9
2026-07-13 • via Nuitee
K
Kamil • family_with_children • pl
6
Was ok. Not some fancy hotel. Just ok.
Pros:

Clean rooms.

Cons:

Small room with 2 queen sized beds. Not enough space to move around the room. Not enough space in closet for 3 people. When the hotel is giving you a room for 3 people the size of that room and the closet should be big enough for that 3 people party. Beer in the bar downstairs is very expensive. For 2 small Stella Artois 330 ml bottles I paid around 23-24$.

2026-07-13 • via Nuitee
O
Onur • solo_traveller • us
6
Pros:

Location, closeness to the subway and employees.
I would like to thank Eda at front desk for asking about my stay and taking notes while checking out.

Cons:

Not enough sound isolation. Everytime the nextdoor room neighbor closed their door, it was extremely loudly heard in my room and being a group of people they kept doing that many times. When they were listening to music and talking it was loudly in my room. When I asked front desk to change my room I was told that they are fully occupied and the best they can do is to ask them to be quieter. Neighbors really stopped loud music after that however the door shutting was still loud enough to wake me up multiple times.

Front desk followed up with me to make sure everything is fine but there's only so much they can do when they are at capacity and rooms are physically not proper, so I they did what they can do.

Lastly the water pressure in the shower was a joke. Believe me, I wasn't expecting anything fancy and I would have never thought that I would complain about this at any point. That should tell you something about the shower.

2026-07-13 • via Nuitee
R
Ruslan • couple • us
1
2026-07-13 • via Nuitee
J
John • extended_group • gb
8
2026-07-12 • via Nuitee