Sheraton Tribeca New York Hotel

Hotels
Sheraton
8 (3657 reviews)
370 Canal Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Great amenities
Cons:
Cleanliness issues
Noise concerns
Minor maintenance issues

Categories

Cleanliness
6.83
Issues raised about the dirty location and bad experiences.
Service
8.8
Staff described as lovely and welcoming, responded well to requests.
Location
8.34
Conveniently located near attractions, but concerns about street vendors.
Room Quality
8.29
Comfortable beds and spacious rooms with some minor issues.
Amenities
7.82
Amenities mentioned are good, but some small issues with maintenance.
Value for Money
7.78
Price considered high but generally in line with service quality.
Food and Beverage
8.33
Good complimentary offerings, but minor issues reported.
Overall Experience
7.8
Positive reviews overall, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:19

Property Description

Luxurious Accommodations
Experience 4-star luxury in the heart of Tribeca at Sheraton Tribeca New York Hotel. Revel in the stunning views of Midtown and the Hudson River from select rooms, each equipped with a 32-inch flat-screen TV and a work desk.

Convenient Amenities
Stay productive with our 24-hour gym, business center with free Wi-Fi, and computer workstations. Indulge in delectable meals at our full-service restaurant or unwind with a drink at the Lobby Lounge.

Prime Location
Located across from fashionable SoHo shopping and near major attractions like Greenwich Village, our hotel offers easy access to Canal Street Subway Station and the Holland Tunnel.

Book now for an unforgettable stay at Sheraton Tribeca New York Hotel.

Important information:

Please note guests must be at least 21 years or older to check in.

Parking does not include in/out privileges.

The hotel will accept up to 5 packages per room, at a max weight of 20 lbs. Additional charges apply for weight or packages more than that. Packages will be accepted a maximum of 7 days before the date of arrival.

Please be advised that the concierge lounge space, is subject to closures at times for private event.

Please note that dogs are the only pets allowed.

Please note that the Sheraton Concierge Lounge and Terrace require special access, which may require an additional cost.

Very Important - A transformation is underway at the Sheraton Tribeca, and we can't wait to show you our new look! Please note that intermittent noise may occur from 8am-6pm Mon-Fri and 10am-6pm Sat-Sun. The Tribeca Terrace will be closed from Jan 7th to Feb 5th, 2026. The Sheraton Club Lounge will be relocated to our Library space from Jan 7th to Feb 26th, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8
Based on 3657 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
B
Blazes1922 solo_traveller us
7
Pros:

New refurbished room.

Cons:

There is currently significant construction going on in the building.

2026-03-14 via Nuitee
M
Michael couple de
8
2026-03-13 via Nuitee
R
Renata couple us
6
Pros:

Location

Cons:

Noisy due to ongoing renovation

2026-03-12 via Nuitee
D
Dimitrijevic couple rs
10
2026-03-11 via Nuitee
I
Ioana Monica family_with_children ro
9
Nice and clean hotel
Pros:

The hotel is nice, clean rooms, location is good near metro station. Close to the hotel you can find a lot of restaurants. They have the option for a la carte breakfast in the hotel`s restaurant.

2026-03-11 via Nuitee
M
Michael family_with_children us
10
Pros:

Exclusivity

Cons:

Longitude and latitude

2026-03-09 via Nuitee
A
Anders solo_traveller se
7
2026-03-08 via Nuitee
N
Nicholas couple us
5
2026-03-08 via Nuitee
D
Devran couple fr
9
Très correct je recommande cet hôtel à tous
Pros:

L’emplacement

Cons:

Rien

2026-03-07 via Nuitee
W
William solo_traveller us
10
Pros:

Very clean

2026-03-06 via Nuitee
L
Lee couple us
10
Pros:

Very comfortable stay. Staff was fantastic! Will book there again.

Cons:

Beautiful city view and great bar.

2026-03-05 via Nuitee
A
Arturo extended_group us
10
2026-03-04 via Nuitee
C
Christoph couple de
7
2026-03-04 via Nuitee
E
Ericka family_with_children gp
8
2026-03-03 via Nuitee
J
Jean-Philip couple ca
10
2026-03-03 via Nuitee
A
Andrew couple gb
10
Great over all.
Pros:

Great location, clean

Cons:

Dark room, a slither of a window, was a little noisy too.

2026-03-02 via Nuitee
J
John extended_group us
10
Comfortable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 via Nuitee
A
Amanda couple us
10
We had a really great first time experience at this hotel.
Pros:

The staff were very polite and helpful during my stay.

2026-03-02 via Nuitee
S
Sabra extended_group se
9
2026-03-01 via Nuitee
G
Geraldine solo_traveller us
10
Great location and it’s my 2nd time staying at this location.
Pros:

The staff was excellent and breakfast in restaurant was awesome!

2026-02-28 via Nuitee