Sheraton Tribeca New York Hotel

Hotels
•
Sheraton
8 (3657 reviews)
370 Canal Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Great amenities
Cons:
Cleanliness issues
Noise concerns
Minor maintenance issues

Categories

Cleanliness
6.83
Issues raised about the dirty location and bad experiences.
Service
8.8
Staff described as lovely and welcoming, responded well to requests.
Location
8.34
Conveniently located near attractions, but concerns about street vendors.
Room Quality
8.29
Comfortable beds and spacious rooms with some minor issues.
Amenities
7.82
Amenities mentioned are good, but some small issues with maintenance.
Value for Money
7.78
Price considered high but generally in line with service quality.
Food and Beverage
8.33
Good complimentary offerings, but minor issues reported.
Overall Experience
7.8
Positive reviews overall, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:19

Property Description

Luxurious Accommodations
Experience 4-star luxury in the heart of Tribeca at Sheraton Tribeca New York Hotel. Revel in the stunning views of Midtown and the Hudson River from select rooms, each equipped with a 32-inch flat-screen TV and a work desk.

Convenient Amenities
Stay productive with our 24-hour gym, business center with free Wi-Fi, and computer workstations. Indulge in delectable meals at our full-service restaurant or unwind with a drink at the Lobby Lounge.

Prime Location
Located across from fashionable SoHo shopping and near major attractions like Greenwich Village, our hotel offers easy access to Canal Street Subway Station and the Holland Tunnel.

Book now for an unforgettable stay at Sheraton Tribeca New York Hotel.

Important information:

Please note guests must be at least 21 years or older to check in.

Parking does not include in/out privileges.

The hotel will accept up to 5 packages per room, at a max weight of 20 lbs. Additional charges apply for weight or packages more than that. Packages will be accepted a maximum of 7 days before the date of arrival.

Please be advised that the concierge lounge space, is subject to closures at times for private event.

Please note that dogs are the only pets allowed.

Please note that the Sheraton Concierge Lounge and Terrace require special access, which may require an additional cost.

Very Important - A transformation is underway at the Sheraton Tribeca, and we can't wait to show you our new look! Please note that intermittent noise may occur from 8am-6pm Mon-Fri and 10am-6pm Sat-Sun. The Tribeca Terrace will be closed from Jan 7th to Feb 5th, 2026. The Sheraton Club Lounge will be relocated to our Library space from Jan 7th to Feb 26th, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8
Based on 3657 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
M
Mann • solo_traveller • us
10
I would recommend staying there
Pros:

Breakfast was good

2026-04-11 • via Nuitee
K
Katherin • family_with_children • co
10
Pros:

Ubicación excelente, rooftop magnífico

Cons:

No tengo comentarios negativos

2026-04-10 • via Nuitee
A
Aditya • solo_traveller • in
9
2026-04-09 • via Nuitee
A
Alejandro • couple • dk
8
Pros:

The views were amazing and the staff was very helpful

Cons:

They were doing construction work and the lobby was not good

2026-04-08 • via Nuitee
M
Markus • couple • de
9
Perfekte Location um eine Woche in Manhattan zu verbringen
Pros:

Das Hotel hat die perfekte Lage zwischen Downtown und Uptown. Alle wichtigen Subways in weniger als 5 Min erreichbar. Die Zimmer sind für eine Woche zu Zweit ausreichend groß und optimal klimatisiert. Die Club-Lounge mit toller Terrasse in der 21ten Etage hat den perfekten Ausblick und man kann 24/7 sehr guten Kaffee (Vollautomat) und Snacks genießen/holen. Frühstück: gute Auswahl an amerikanischen und europäischen Frühstückszutaten. Marcos und sein Team sind außergewöhnlich freundlich und hilfsbereit. Die Happy Hour am Abend bietet kleine Snacks, Kaffee, Bier und Wein. Alles im Preis inbegriffen!

Cons:

Die Baustelle im inneren Eingangsbereich ist unerfreulich. Wenn diese weg ist, ist auch der Eingangsbereich sicher für das Hotel entsprechend schick gestaltet. Sonst war alles optimal für einen NYC-Tripp!

2026-04-08 • via Nuitee
V
Villarta • couple • br
7
2026-04-08 • via Nuitee
M
Marcelo • family_with_children • ar
1
Horrible
Pros:

La ubicación cerca de Soho.

Cons:

Me cobraron más de lo previsto y, aunque prometen devolverlo, me causa un enorme perjuicio. El hotel está en refacción. Más de un día no limpian la habitación, hay que pedirlo por favor. Me dieron una habitación con mala vista. El personal del front desk es desparejo, pero hay algunas chicas que son directamente desagradables.

2026-04-08 • via Nuitee
A
Adriana • extended_group • us
9
Pros:

Confortable, clean, staff are hepful

Cons:

Thin walls between rooms

2026-04-08 • via Nuitee
A
Amy • family_with_children • ca
8
2026-04-07 • via Nuitee
K
Kerstin • couple • de
9
2026-04-07 • via Nuitee
A
Ahmad • couple • us
4
2026-04-07 • via Nuitee
A
Abigail • couple • ca
7
Pros:

The room was clean, easy check in.

Cons:

The hotel is going under a massive renovation, we were not aware of it not notified so our stay was complicated as we are traveling with a baby. The rooms area very small and quite outdated

2026-04-07 • via Nuitee
A
Aruna • couple • au
2
The noise was unbearable. The internet in the room 21st floor, was unusable.
Pros:

Location.

Cons:

The noise. The very poor internet

2026-04-06 • via Nuitee
C
Cheryl • family_with_children • au
10
Great Location Modern Rooms
Pros:

Excellent location, newly renovated modern rooms, great views from 20th floor and used Club lounge
Highly recommend ✨️✨️✨️✨️✨️

2026-04-06 • via Nuitee
M
Mathur • family_with_children • th
8
2026-04-05 • via Nuitee
B
ben • solo_traveller • gb
8
2026-04-04 • via Nuitee
A
Ari • solo_traveller • us
8
2026-04-03 • via Nuitee
C
Concetta • solo_traveller • it
8
Pros:

letto comodissimo vista spettacolare dalla mia stanza, pulizia e dimensione della stanza molto sopra gli standard locali.

Cons:

colazione orribile

2026-04-02 • via Nuitee
G
Georgiadis • solo_traveller • gr
10
2026-04-01 • via Nuitee
G
Giusepp • solo_traveller • mx
8
2026-04-01 • via Nuitee