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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Toilet with grab rails
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Historical Charm and Modern Comfort
Step into The Urban Hotel, a blend of elegance and modernity within a historic mansion once owned by Monsieur Pouillet, a former spinner in the thriving weaving industry of Lille.
Convenient Location and Transportation
Situated just a stone's throw away from the city center, the Grand Palais, and Old Lille, our hotel offers free parking and easy access to public transportation, making exploring the city a breeze.
Luxurious Rooms and Culinary Delights
Indulge in our newly renovated rooms, combining sleek design with top-notch amenities. Treat yourself to a delectable breakfast featuring local delicacies and savor creative cuisine at the Rococo Restaurant crafted by Chef Jean-François.
Experience the perfect blend of history and modernity at The Urban Hotel - book now for an unforgettable stay.
Guests are required to check-in before 23:00. Please note that the room is not guaranteed after this time. If you cannot change your arrival time, please contact the hotel before 23:00 local time.
Please note that access to the hot tub is at an extra charge.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
Children up to and including 15 years old stay for € 10 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very friendly staff. Great hotel, not the normal commercial feel to it!
Nothing
La climatisation au moment de la canicule a été difficile à gérer mais le personnel nous ont changé de chambre pour la deuxième , et plus grande sans supplément
Bellissima struttura comoda al centro
L'accoglienza ed il fatto che la camera era silenziosa.
bel hotel, accueil super agreable de jeunes, chambre propre et literie top, parking voiture
petit déjeuné moyen
Tout près du lieu ou j'allais
Le personnel très gentil
La propreté
Insonorisation perfectible
Personnel très agréable. Très bon petit déjeuner avec énormément de choix. Chambre spacieuse avec climatisation. Beau parking privé. Nous avons même su regarder le march de foot en terrasse dans le salon de jardin. Merci pour votre chaleureux accueil, nous retenons votre adresse pour une prochaine fois :-)
Rien à dire, tout était parfait :-)
The hotel has some original features remaining. The restaurant and entrance and staircase are very beautiful. The rest has been modernised and maximised for space. The food was good.
Rooms are small but ok for one night. The breakfast room is in the basement and is quite small - although the scrambled egg was excellent,
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The staff were lovely. Every one was helpful and cheerful
Absolutely no complaints
Le personnel était attentionné et accueillant
La rapport qualité prix est clairement décevant. Certes la chambre réservée était une chambre standard mais dans notre cas c’était une chambre minimaliste dans sa taille et dans la prestation: minuscule, au sol une moquette d’âge (sans chanssons pr respecter l’hygiène d’une moquette), un cadre avec le renvoi vers le guide d’accueil complètement cassé ( du plus mauvais effet quand on rentre dans la chambre), le support de papier toilette cassé, peintures de la salle de bains défraîchie.
Je n’ai pas l’habitude de laisser des commentaires mais là franchement la chambre ne valait pas le prix que j’ai payée
Je suis déçue car les photos ne reflétaient pas tout cela.
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