Portobello Resort Apartments

Hotels
8.6 (427 reviews)
2607 Gold Coast Highway , Gold Coast , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Great value for money
Spacious apartments
Cons:
Noise from construction
Odor in stairwell
Limited kitchenware

Categories

Cleanliness
8.11
Noted for cleanliness, but issues with odor in some areas.
Service
9.08
Friendly and efficient staff, accommodating early check-ins.
Location
9.12
Top location near the beach and accessible to local attractions.
Room Quality
8.07
Spacious apartments, but some cleanliness and maintenance concerns.
Amenities
8.6
Good facilities like pool and parking; however, some lacked basic kitchen items.
Value for Money
8.56
Good value considering the size and location, despite some issues.
Food and Beverage
8.61
No food services mentioned; standard expectations for property type.
Overall Experience
8.68
Generally positive with a few drawbacks noted, overall satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:25

Property Description

Luxurious Self-Contained Apartments with Prime Location

Modern Amenities for Comfort and Convenience

Offering fully equipped kitchens, laundry facilities, and free Wi-Fi, Portobello Apartments ensure a comfortable stay. The private balconies and flat-screen TVs add a touch of luxury to your experience.

Relaxing Outdoor Facilities

Unwind by the heated pool or indulge in the spa pool at Portobello Resort. The barbecue area is perfect for enjoying a meal outdoors. Plus, with free on-site parking, your stay is hassle-free.

Convenient Location

Located near major attractions like Pacific Fair Shopping Centre and Jupiter's Casino, Portobello Broadbeach Apartments offer easy access to the best of the area. Don't miss the chance to experience luxury and convenience at Portobello - book your stay now!

Important information:

Please note that Portobello Resort Apartments is a 4-story building and does not have elevators.

Please note that this hotel has a strict 'No Party Policy'. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.

Each apartment requires a guardian of legal age (18 years or older). Only guests staying in the apartments are permitted to enter after 23:00.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

$200 credit card pre-authorization required at check in or by phone with on-line check in.

Offer self-contained apartments with free Wi-Fi and a private balcony, Portobello Apartments are within walking distance of Pacific Fair Shopping Center, Jupiter's Casino, Gold Coast Exhibition Center and Broadbeach. Guests enjoy an outdoor pool and a heated spa.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 45 per person per stay when using an available cot.
    Children up to and including 5 years old stay for AUD 30 per person per night when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 427 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
J
Juha • couple • fi
10
Pros:

Kodinomainen, kuten kaikki mukavuudet pesukone, kuivausrumpu etc, kiva keittiö. Oma pieni, rauhallinen piha jossa kasveja, pöytä, 4 tuolia.

2026-02-12 • via Nuitee
J
John • solo_traveller • au
10
Simply the best.
Pros:

The property is run excellent with hard working honest team

Cons:

The road works noise until 0200 far too much.nothing management can do.o

2026-02-12 • via Nuitee
A
Angelina • couple • nz
9
Great stay
Pros:

Great location Clean and tidy. Love the pool

Cons:

Bed very soft for me

2026-02-08 • via Nuitee
C
Callum • solo_traveller • gb
8
2026-01-28 • via Nuitee
S
Sam • couple • au
10
Pros:

The location was ideal. Shops and beach in walking distance.

2026-01-27 • via Nuitee
M
Moya • couple • au
10
Will stay again.
Pros:

Clean and tidy. Close to Pacific Fair and the tram. Quite location.

2026-01-26 • via Nuitee
E
Edwina • family_with_children • au
7
Convient to all our needs
Pros:

The location was excellent- close to all amenities and public transport

Cons:

The apartment I stayed in was 2 levels. One bedroom was downstairs with the air conditioning, but it was unable to cool down the main bedroom upstairs. It meant that I could hardly spend any time in there as it was too hot and it made sleeping very hard. There was a ceiling fan and pedestal fan which helped a bit, but unfortunately not enough

2026-01-26 • via Nuitee
R
Robert • couple • au
10
Friendly managers
Pros:

Location great

2026-01-22 • via Nuitee
P
Parekohai • family_with_children • au
7
I loved the pool, the kitchen, proximity to beach and shopping but the price does not warrant putting up with stingy sup
Pros:

Having a full kitchen, great pool and landscaping and handy to everything.

Cons:

It really needs a renovation or at the very least, a deep clean as there are stains all over the carpet and the bathroom fittings work but look tarnished. Also getting around the complex is tricky, I feel that better communication and signage about how and where would improve customer experience. If there was a fire, I wouldn’t want to be here as the exit flow is not obvious. They also have weird reception times. They’re not in the office on Sundays and when I went to drop off the key at 8am on a weekday, the office wasn’t open. They are strict about customers getting rid of all rubbish once you vacate but it sure isn’t easy to do. You have to do it at the back of the building, outside complex with several locked doorways/gates.

2026-01-22 • via Nuitee
V
Veli • couple • au
7
Yes nice apartments
Pros:

Clean and comfortable

Cons:

It was close to pacific fair

2026-01-20 • via Nuitee
W
Wang • solo_traveller • au
9
2026-01-20 • via Nuitee
S
Stephen • solo_traveller • au
8
Very good
Pros:

Didn't have breakfast

Cons:

Nil

2026-01-19 • via Nuitee
F
FUJUN • solo_traveller • au
9
2026-01-19 • via Nuitee
T
Tenille • couple • au
9
Pros:

We loved our stay here. The apartment was lovely! Clean, spacious and organised. Also well equipped. The managers are lovely as well and went above and beyond to accomodate an early check in. We appreciate it!

2026-01-19 • via Nuitee
B
Barbara • couple • au
8
Had a great time and will certainly stay at the Portabello again
Pros:

It was central to all the places we wanted to visit. We could either walk or catch the light rail.

Cons:

The apartment is a little old and could do with a refresh but it was clean and reasonably priced.

2026-01-18 • via Nuitee
M
Marg • couple • au
10
This hidden gem is right across the road from Pacific Fair Casino and only a short stroll to the beach. Lots of space to
Pros:

Excellent location and great pool spa and courtyard

Cons:

We loved everything

2026-01-10 • via Nuitee
R
Renae • couple • au
10
2026-01-09 • via Nuitee
A
Aninr • couple • au
8
2026-01-09 • via Nuitee
G
Gregory • couple • au
9
2026-01-06 • via Nuitee
S
Shireen • solo_traveller • au
10
Fabulous - will stay again!
Pros:

The owners/managers were so friendly and helpful and the unit was extremely comfortable and in a convenient location

Cons:

N/A

2026-01-03 • via Nuitee