Hilton Garden Inn New Braunfels

Hotels
•
Hilton Garden Inn
8.1 (265 reviews)
1501 Interstate 35 North , New Braunfels , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Nice staff
Clean
Cons:
Dirty room
Uncomfortable beds
Overpriced

Categories

Cleanliness
7.53
Review mentions it was dirty; needs improvement.
Service
8.7
Staff were very nice and friendly.
Location
8.54
Easy to get to, though noise from the highway noted.
Room Quality
6.99
Uncomfortable beds were mentioned.
Amenities
8.52
Standard quality for this hotel tier.
Value for Money
7.48
Overpriced for what was offered.
Food and Beverage
8.53
Standard quality for this hotel tier.
Overall Experience
8.5
Overall a good stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 13:16

Property Description

Texas Charm and Modern Comforts

Featuring a blend of Texas and German influences, Hilton Garden Inn New Braunfels offers a unique charm to its guests. The rooms are equipped with modern amenities such as a refrigerator, free Wi-Fi, and a 37-inch flat-screen TV for a comfortable stay.

Delicious Dining Options and Relaxing Lounge

Indulge in American cuisine at the Great American Grill for breakfast and dinner, or unwind with cocktails at the Pavilion Lounge in the evening. The hotel's 24-hour snack shop ensures you never go hungry during your stay.

Convenience and Recreation

From an outdoor pool to a 24-hour business center, the hotel caters to both work and leisure travelers. Stay active at the gym or explore nearby attractions like Schlitterbahn Water Park just a short drive away.

Experience the perfect blend of comfort and convenience at Hilton Garden Inn New Braunfels. Book your stay now for an unforgettable Texas getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 265 reviews
Cleanliness: 7.53
Service: 8.7
Location: 8.54
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8.5
E
Elisa • family_with_children • mx
9
Pros:

El cuarto tenia el espacio adecuado

Cons:

No me fije que no contrate el desayuno

2026-04-08 • via Nuitee
S
Stephen • couple • us
9
2026-04-06 • via Nuitee
E
Erika • couple • us
8
2026-04-05 • via Nuitee
M
Marisol • extended_group • mx
7
Cómodo
Cons:

El olor desagradable

2026-04-01 • via Nuitee
C
Cothren • solo_traveller • us
8
2026-03-23 • via Nuitee
M
Matt • couple • us
10
2026-03-22 • via Nuitee
S
sylvia • couple • us
9
Great location parking was well lit & felt safe, breakfast good & hot, & all staff were very nice.
Pros:

A hot breakfast is always good!

Cons:

All was great and clean ! If anything maybe the elevator needed a little touch up:)

2026-03-12 • via Nuitee
P
Patrick • couple • us
9
Enjoyed our stay, staff was friendly and room was clean.
Pros:

Conveniently located

Cons:

Off highway.

2026-03-05 • via Nuitee
K
Kathy • solo_traveller • us
10
Cons:

The overall lighting was a little dim, but other than that it was great.

2026-02-28 • via Nuitee
G
gale • family_with_children • us
9
2026-01-20 • via Nuitee
H
Holly • couple • us
9
2026-01-19 • via Nuitee
O
Osvaldo • couple • us
1
2026-01-15 • via Nuitee
B
Billy • couple • us
7
2026-01-10 • via Nuitee
T
Tony • couple • us
7
Best to pay the hotel direct
Pros:

Ok

Cons:

Bed was a little uncomfortable for both wife and I and since I used this site I didn't have much of an option to have them do much to help us so we left a day early and was out that last night. I don't think you'll print this.

2026-01-02 • via Nuitee
T
Tejovathi Lavanya • extended_group • us
9
Good and I refer my friends to
Pros:

I didn’t expect to pay but it was ok. In the buffet they didn’t include waffles or pancakes & asked us to pay again.

Cons:

Buffet should include waffles or pancakes.

2025-12-27 • via Nuitee
S
Santiago • couple • us
10
Feels like home away from home.
Pros:

We always stay exclusively at the Hilton Garden Inn whenever we visit family members in New Braunfels and San Antonio. It’s the best place for relaxing after our long drive from New Mexico.

Cons:

Nothing. Every thing is always great.

2025-12-06 • via Nuitee
J
Jan • extended_group • us
8
Very nice staff and comfortable place
Pros:

Easy to get to.

Cons:

Not very fancy

2025-11-15 • via Nuitee
P
Penny • couple • us
4
Pros:

Staff were very nice

Cons:

It was dirty

2025-10-28 • via Nuitee
J
Johnson • couple • us
1
2025-10-06 • via Nuitee
M
Mercedes
10
Pros:

Could have offered more amenities you act like you’re the crown plaza

2025-09-27 • via Nuitee