The Grand, York

Hotels
9.3 (9126 reviews)
City Centre, Station Rise , York , gb

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
High bar prices
Cleanliness issue noted

Categories

Cleanliness
8.48
Mentioned dust and an empty toilet roll under the bed in one review.
Service
9.95
Staff were consistently praised as helpful and friendly across multiple reviews.
Location
9.49
Great location noted in several reviews, making access to local attractions easy.
Room Quality
9.44
Rooms described as comfortable, clean, and well maintained.
Amenities
9.27
Some amenities highlighted, but mentioned issues with bar offerings.
Value for Money
8.63
Value described as reasonable but some guests found bar prices excessive.
Food and Beverage
9.18
Breakfast was frequently described as excellent and enjoyable.
Overall Experience
9.95
Overall experiences mentioned as memorable, enjoyable, and highly praised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:47

Property Description

Luxurious Accommodations
The 5-star Grand Hotel, housed in a historic railway headquarters, offers stylish rooms with modern amenities including free WiFi and Molton Brown toiletries. Enjoy a comfortable stay with evening turn down service and plush bathrobes.

Gourmet Dining Experience
Indulge in modern British cuisine at The Rise Restaurant, Terrace & Bar. With locally sourced ingredients and an open kitchen concept, guests can savor freshly prepared dishes in a social dining setting. Whether it's afternoon tea, lunch, or a luxurious dinner, culinary delights await.

Relaxation and Wellness
Unwind at the luxury vaulted spa featuring a 13-meter swimming pool, hot tub, sauna, and steam room. Pamper yourself with a variety of health and beauty treatments in the tranquil treatment rooms. Stay fit at the modern fitness center, offering complimentary access to guests. Book now to experience the ultimate blend of luxury and relaxation at The Grand Hotel.

Important information:

- Guests can enjoy treatments via Elemis and Seabody
- We have a Tirol Hot Sauna, Herbal Steam Room, Herbal Lounge, Mineral Steam Room and Himalayan Salt Sauna
- Hydroptherapy pool, Sun and Light Therapy room, treatment rooms, relaxation lounge, double hammam and rasul
- Guests can add on spa access at £45 per adult per dayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an available cot.
    Children up to and including 15 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 9126 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 9.27
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.95
M
May solo_traveller gb
10
A step in time in York.
Pros:

The proximity of interesting points regarding the history of York & the the Railway Station which is only a few minutes walk from the GRAND. PERFECT.

Cons:

Couldn't find anything!

2026-04-18 via Nuitee
R
Rosalind couple gb
10
2026-04-18 via Nuitee
S
Siobhan couple gb
10
Pros:

Central location, well appointed rooms.

2026-04-18 via Nuitee
S
Sam couple gb
10
2026-04-17 via Nuitee
G
Graham couple gb
9
Very nice
Pros:

Location and staff

Cons:

Nothing

2026-04-17 via Nuitee
D
de Bruin couple ca
9
great stay, walking distance to York Minster. Classic hotel, lots of character, would stay again.
Pros:

Great breakfast buffet. Room was pretty basic in the decor, compared to the rest of the hotel, great entrance, staircase, bar and restaurant, lots of character.

2026-04-17 via Nuitee
D
Derek couple gb
10
We visit York quite frequently to top up our batteries and wouldn’t dream of staying anywhere else.
Pros:

A wonderful building, very close to the train station.
Cheerful, welcoming staff.

Cons:

Nothing!

2026-04-17 via Nuitee
S
Sean couple gb
10
2026-04-16 via Nuitee
R
Raquel couple es
10
Volvería sin duda
Pros:

Me gustó todo: personal super amable, habitacion grande, productos excelentes de Molton Brown, ubicación increíble y un edificio espectacular. Un 5 estrellas de verdad. Volvería sin duda

Cons:

Que el spa no esté incluido

2026-04-16 via Nuitee
S
Stephanie solo_traveller gb
10
2026-04-15 via Nuitee
M
Mark couple gb
1
Disappointing and expensive
Pros:

Location

Cons:

Breakfast buffett for 30pounds is scandalous

Worse is if you want just a swim 45pounds

Not for hotel guests clearly for day guests etc

2026-04-15 via Nuitee
couple gb
10
2026-04-15 via Nuitee
P
Paul solo_traveller gb
10
2026-04-15 via Nuitee
J
Jasmin couple gb
10
2026-04-14 via Nuitee
C
Clarke solo_traveller gb
10
2026-04-14 via Nuitee
A
AgentFlora couple gb
10
2026-04-13 via Nuitee
B
Ben couple gb
10
2026-04-13 via Nuitee
A
Adam couple gb
10
2026-04-13 via Nuitee
S
Sylvia solo_traveller gb
10
I had a very enjoyable stay and particularly enjoyed the singer in the lounge bar
Pros:

Lovely hotel, friendly staff, lovely breakfast

Cons:

Nothing

2026-04-13 via Nuitee
H
Hayley family_with_children gb
10
2026-04-13 via Nuitee