The Grand, York

Hotels
9.3 (9126 reviews)
City Centre, Station Rise , York , gb

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
High bar prices
Cleanliness issue noted

Categories

Cleanliness
8.48
Mentioned dust and an empty toilet roll under the bed in one review.
Service
9.95
Staff were consistently praised as helpful and friendly across multiple reviews.
Location
9.49
Great location noted in several reviews, making access to local attractions easy.
Room Quality
9.44
Rooms described as comfortable, clean, and well maintained.
Amenities
9.27
Some amenities highlighted, but mentioned issues with bar offerings.
Value for Money
8.63
Value described as reasonable but some guests found bar prices excessive.
Food and Beverage
9.18
Breakfast was frequently described as excellent and enjoyable.
Overall Experience
9.95
Overall experiences mentioned as memorable, enjoyable, and highly praised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:47

Property Description

Luxurious Accommodations
The 5-star Grand Hotel, housed in a historic railway headquarters, offers stylish rooms with modern amenities including free WiFi and Molton Brown toiletries. Enjoy a comfortable stay with evening turn down service and plush bathrobes.

Gourmet Dining Experience
Indulge in modern British cuisine at The Rise Restaurant, Terrace & Bar. With locally sourced ingredients and an open kitchen concept, guests can savor freshly prepared dishes in a social dining setting. Whether it's afternoon tea, lunch, or a luxurious dinner, culinary delights await.

Relaxation and Wellness
Unwind at the luxury vaulted spa featuring a 13-meter swimming pool, hot tub, sauna, and steam room. Pamper yourself with a variety of health and beauty treatments in the tranquil treatment rooms. Stay fit at the modern fitness center, offering complimentary access to guests. Book now to experience the ultimate blend of luxury and relaxation at The Grand Hotel.

Important information:

- Guests can enjoy treatments via Elemis and Seabody
- We have a Tirol Hot Sauna, Herbal Steam Room, Herbal Lounge, Mineral Steam Room and Himalayan Salt Sauna
- Hydroptherapy pool, Sun and Light Therapy room, treatment rooms, relaxation lounge, double hammam and rasul
- Guests can add on spa access at £45 per adult per dayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an available cot.
    Children up to and including 15 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 9126 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 9.27
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.95
G
Ghazal solo_traveller gb
10
2026-02-14 via Nuitee
B
Bandar solo_traveller sa
8
2026-02-14 via Nuitee
K
kinns couple gb
10
2026-02-12 via Nuitee
A
Ads couple gb
10
Amazing hotel and fantastic location
Pros:

On arrival I was greeted with a friendly smile and it continued from there on. The hotel has a great bubbly friendly atmosphere and the location is spot on. The Rise restaurant was good value with delicious food and vast drinks list. The 1906 bar was nice place to be.

Cons:

We had to wait too long for table service in the 1906 bar on more than one occasion. This needs better management and effort.

2026-02-12 via Nuitee
W
William family_with_children gb
10
2026-02-11 via Nuitee
C
Christine couple us
10
Excellect location, good restaurants, comfortable.
Pros:

Very comfortable, convenient location. Restaurant was excellent. Staff were helpful and made my birthday celebration extra special.

2026-02-11 via Nuitee
A
Anne couple gb
10
a wonderful place to stay
Pros:

everything

Cons:

nothing

2026-02-11 via Nuitee
F
Fabiani couple gb
10
Rispetta tutte le aspettative
Pros:

La struttura in sé è meravigliosa, nulla è lasciato al caso, qualità eccelsa.

Cons:

La vista dalla camera.

2026-02-11 via Nuitee
T
Terry extended_group gb
9
Will definitely be back again
Pros:

It was just exceptional

Cons:

The bedroom heater was set at 24 degrees and was really hot.

2026-02-11 via Nuitee
T
Tiffany solo_traveller gb
10
2026-02-10 via Nuitee
J
Jane couple gb
10
2026-02-10 via Nuitee
A
Andrew couple gb
8
2026-02-10 via Nuitee
K
Kelly extended_group gb
10
2026-02-09 via Nuitee
J
Joe Dowding couple gb
10
2026-02-09 via Nuitee
D
Daniel couple gb
10
Had a wonderful staycation for one night here in York. The perfect location to explore the city
Pros:

The perfect location

Cons:

The property is wonderful. Nothing negative to report.

2026-02-09 via Nuitee
J
Jonathan couple gb
10
Pros:

Lovely

2026-02-08 via Nuitee
N
Natasha couple gb
9
From friendly and helpful staff to the beautiful bedroom and bathroom. Would highly recommend staying. We will definitel
Pros:

Beautiful room and facilities

Cons:

Stunning , clean and perfect location

2026-02-08 via Nuitee
M
Michael couple gb
8
brilliant stay lovely staff and room
Pros:

location staff room spotless quality

Cons:

heating far too hot for us turned it to. cool ac twice noisy fan for the heater

a

2026-02-08 via Nuitee
D
Donovan family_with_children gb
9
2026-01-31 via Nuitee
K
Kyle solo_traveller gb
10
Would definitely recommend
Pros:

Fantastic hotel to stay at.

Cons:

Nothing

2026-01-31 via Nuitee