Vila Shanti Beach Hotel

On arrive we found our room to be a bit dark and the doors, although beautiful, had a 2 inch gap either side which concerned me due to the mosquitos that had bitten us in the previous location. I made my concerns known and we were offered a new room which instantly felt better. The staff were amazing about this and it did not seem to be a problem at all. The room was a good size for us two and our teenage son. Cleaned each day, with fresh towels and three bottles of water were left in the room each day, such an great addition. The breakfast was very good each morning. The pool was great as was the beach allocated for the hotel guests. Pool/beach towels are provided each day. Massages available by the pool also. The location in Sanur was perfect, plenty of restaurants, shops, stalls and bikes to hire close by. The people of Bali are absolutely amazing. We would recommend and would stay again.

Goede lokatie gelegen aan het strand goede kamers vriendelijk personeel ben er voor de 2e keer geweest en wederom goed bevallen enige punt van kritiek het ontbijt is karig weinig keus maar verder zeker aan te bevelen

Property was beautiful, very quiet. Room was not the renovated side with the big bathtub (was lovely to soak in, but think i broke my toe when tryin to get in) and i did ask for a walk in shower. I did like that there was a side entrance as i don't/can't do stairs.

Older style. Clean. Staff great

Reception staff on arrival were not very friendly. They did not explain about breakfast, the facilities or what's in the area.

When we arrived, after a 25 hour journey, our booking wasn't there, according to the receptionist.
We were then given a room anyway after a while.
The aircon was weak, bathroom should've been redecorated many years ago (old toilet seat, shower curtain missing rings and far too long so you step on it whilst showering; very old sink and an electric socket partially attached to the wall).

Very pleasant
Great location

It is quite old but central to everything. The bathroom was very poor and could really do with an update. some mouldy areas in it and plumbing was playing up

Friendly staff. Lovely gardens. Lack of chairs around the pool. People hogging the chairs all day/leaving them vacant all day with a towel. Our bathroom had a terrible odour constantly and the front door won't close properly.

Room door didn’t lock, tea cups left with lipstick, only 1 pool filled with noisy young teens,

Lovely place to stay with beautiful gardens and right on the beach

Mooie ligging aan het strand genoeg bedden vriendelijk personeel zeer servicegericht ruime kamers badkamer kan beter douche in bad is niet meer van deze tijd,verder ook prima locatie voor winkelen en dineren alles op loopafstand ga hier zeker weer terugkomen

Vila Shanti has well kept gardens & some staff are very helpful & others are not.The bathroom in the room we had needed renovating it smelt terrible. We have stayed there maybe 6 times but the
vibe has changed this will be our last time there.

Great position on beach!
Room very outdated.
Not much pool area to sit but beach out the front. Great staff and Sanur has a lot to offer!

Mooie kamers gelegen in een mooie tuin.

Very good stay just wish it was a little more up to date.

Close to beach . Average pool area though

Perfect for a quick getaway. Close to shops and restaurants.

We really liked this hotel in many ways - it’s very near the centre and walkable to the night market and lots of great food options. It’s pretty and quiet, with the option of cheap massages by the pool and a lovely bit of beach you can snorkel off. The rooms are plain but clean and ours had fridges, good air con and nice balconies. The cleaners in the rooms were very nice

My only complaint is I booked for five people with Expedia, (three adults two children) and I had my booking clearly printed out that said one room was for two people and the other for three and that I had paid in full. However the hotel insisted I had only booked for four people and had to pay for an extra bed.

When I queried this, rather than offering to check the Expedia booking they acted as though I was in the wrong , at one point chasing me down at the pool to insist I had agreed to paying extra when I hadn’t. I paid extra in the end but the whole thing ruined my first morning, and I have booked rooms for three or four people many times before and never been forced to pay extra on arrival before, so it puts me off recommending. If you do book a room for three, be warned they might make you pay another £20 a night extra when you get there

It’s a great location with excellent staff, rooms have great A/C but do need some maintenance but over all was a great holiday.