Kenzi Club Agdal Medina - All Inclusive

Hotels
Kenzi
8.3 (2303 reviews)
Avenue Mohamed VI Zone Touristique Agdal , Marrakech , ma

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Comfortable rooms
Great amenities
Cons:
Location is a bit far from center
Inconsistent food quality

Categories

Cleanliness
8.63
The room was super clean and the hotel was described as very clean by multiple guests.
Service
8.8
The staff were consistently described as friendly and helpful.
Location
7.64
Some reviews mention it is a bit far from the center.
Room Quality
8.59
Guests enjoyed the room size and comfort, mentioning upgrades and spaciousness.
Amenities
8.62
The hotel offers a good range of amenities and activities.
Value for Money
8.38
Overall value aligned with the experiences shared, though some comments on food quality may impact perception.
Food and Beverage
7.13
Mixed reviews about food quality; some specific mentions of disappointment with certain dining options.
Overall Experience
8.6
Generally positive experiences, with intentions to return highlighting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:28

Property Description

Luxurious Club Hotel in Marrakech

Swim, Play, Relax: With 2 swimming pools, 2 tennis courts, and a fitness centre, our hotel offers a perfect blend of activity and relaxation for our guests.

Pamper Yourself: Indulge in our spa's hammam, hot tub, and massage services for the ultimate relaxation experience during your stay at Agdal Medina.

Delightful Dining and Entertainment: Enjoy authentic Moroccan cuisine at our restaurant, grab a drink at the hotel bar, and dance the night away at Le Pacha nightclub.

Book now for an unforgettable stay at our hotel in Marrakech!

Important information:

Please note:

- the Kids Club is free for children from 5 to 12 years old

- the indoor pool is only available for children aged 16 and over accompanied by a parent.

- access to the spa, the fitness center and the indoor swimming pool is not included in the All Inclusive rates

Please note guests are required to show a photo ID and credit card upon check-in. The credit card must match the one used to guarantee the booking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2303 reviews
Cleanliness: 8.63
Service: 8.8
Location: 7.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.38
Food and Beverage: 7.13
Overall Experience: 8.6
family_with_children fr
8
2026-04-19 via Nuitee
M
Mélissa family_with_children be
10
Amazing
Pros:

Le séjour s’est déroulé parfaitement. L’hotel, le confort des chambres, l’équipe animation (en particulier Spoofy et Narjisse) sont excellents. Une mention spéciale au service du restaurant aussi, surtout Youssef qui allait toujours the extra miles.
Nous étions 20 personnes et malgré la difficulté qui vient avec le nombre, l’accueil était au petit soin

2026-04-18 via Nuitee
F
fredmai family_with_children fr
9
Très bien
Pros:

Repas variés et de qualité

2026-04-18 via Nuitee
L
Lucie family_with_children fr
7
Pros:

Plusieurs piscine assez grandes assez de transat.
Complexe sportif complet
Beaucoup de choix au resto, petit plus de pouvoir profiter d autres restauant
Equipe animations top ainsi que l ensemble du programme d animation
Les exrerieurs tres agreable, orgabisation en riad tres sympa.

Cons:

- Petit dejeuner repas midi et soir complet mais pas de la qualite peu de gout
- Le personnel hors equipe animation et accueil peu aimable souriant , depasse au bar de la piscine .
- chambre a restaure, carrelage salle de bain et toilettes sales, poussieres ++ draps housses de couette taches et/pu troues

2026-04-18 via Nuitee
J
Julie family_with_children ch
4
All inclusif moyen au tarif excessif.
Pros:

Le mini club était très bien, les moniteurs super. Large choix de nourriture au buffet. La taille des piscines, Les arborisations et aménagements d'allée fleuries .

Cons:

Il manque tout pour un hotel 5 étoiles; les accessoires de toilettes dans la salle de bains de la chambre (coton, lotion, stick oreilles, savon dur). Les draps de lits sont usés et en mauvais état, le lit pas confortable, une lumière dans la chambre ne fonctionnait pas. Une très grande impression que l'hotel se veut "5 étoiles* mais que le groupe Kenzi ne met pas les moyens. Le SPA est passable, les salles de massages ne sont vraiment pas agérable, grande lumière au plafond ou 1 bougie pendant le massage. Les activités sont trop courtes, le tir à l'arc n'est que de 15 minutes et pas possible aux enfants, on devrait pouvoir en faire toute la journée. La réception est mal positionnée et notre arrivée pas agréable. Pas de thé ou boisson servie, attente, pas d'explication sur le complexe hotelier. Nous avons eu beaucoup de pluie et l'hotel ne dispose pas de parapluie pour rejoindre le restaurant espagnol, il nous a fallut 2 jours pour faire sécher les chaussures des enfants.

2026-04-17 via Nuitee
M
Mélissa couple be
10
Plus que parfait
Pros:

L’hôtel parfait pour les familles. Nous étions une vingtaine. On aimerait remercier toutes les équipes mais surtout Nounou et l’équipe d’animation. Je n’ai jamais osé mettre mes enfants au Kids Club, ce fut la meilleure partie des vacances pour les enfants. Merci pour votre travail incroyable and dedication to the kids. Je recommande à 200%. Énorme merci

Cons:

Tout était parfait. Nourriture, activités, …

2026-04-17 via Nuitee
B
Breanne family_with_children gb
7
If not for the cockroaches I would have enjoyed our stay. The hotel is a bit tired, the food is equally tired and repeti
Pros:

The property is a bit of a mixed bag - it is a very nice setting and has good potential, but things are a bit tired and not as well maintained as they could be. I would say it’s more of a 3-4 star resort, definitely not 5.

Cons:

Beware of cockroaches! We saw one in our room just after our arrival, walking across the floor near our suitcase. We then saw another 2 in the night. We informed the front desk who didn’t seem fussed and said that they climb up the drains and housekeeping would spray (which they did). We then didn’t see any more for 2 evening and then on the third, there was another one just before bed which completely freaked me out and we ended up sleeping with all the lights on - which sadly didn’t discourage another 2 from crawling around (which I saw when I woke up briefly and couldn’t catch). I insisted on switching rooms and they were very accommodating, but I get the feeling it’s a known issue in all rooms.

2026-04-16 via Nuitee
M
Mélissa family_with_children us
10
Excellent
Pros:

le personnel etait genial, amical et aimable. Narjisse, la nounou preferee des enfants! Youssef au restaurant! Amala, la merveilleuse femme de chambre....

Cons:

Les taxis devant l'hotel qui arnaquer les touristes!

2026-04-16 via Nuitee
S
stephnath59 extended_group fr
7
2026-04-16 via Nuitee
I
Inês family_with_children pt
10
Bom descanso em família
Pros:

O espaço, funcionários e alimentação.

2026-04-15 via Nuitee
S
Sandrine family_with_children be
9
2026-04-15 via Nuitee
B
bertrand family_with_children be
10
Rien à dire
Pros:

Le staff les serveurs les équipes d’animation. Youssef, spooky… incroyable

2026-04-14 via Nuitee
A
Anne family_with_children ch
8
2026-04-14 via Nuitee
M
Myriam family_with_children be
10
Merveilleux séjour en famille
Pros:

Cet hôtel est fantastique !! Nous n’avons eu que 2 jours au Kenzi Club et quel regret de ne pas être resté plus longtemps . Un immense merci à Manal pour son accueil , sa douceur et sa gentillesse ; surtout avec mes 2 filles . Narjisse du Mini Club a été géniale également , ainsi que tout le personnel .
La nourriture est délicieuse ; le lieu propre et chaleureux , les animations de super qualité . Vraiment hâte d y retourner pour une plus longue période

Cons:

Rien

2026-04-14 via Nuitee
S
shumaker cunha family_with_children pt
10
2026-04-14 via Nuitee
K
K family_with_children us
10
Great facility with awesome staff. Will highly recommend!
Pros:

Dinner

Cons:

Bar drinks selection: Displayed bottles did not match availability

2026-04-13 via Nuitee
A
Amine couple ma
9
2026-04-12 via Nuitee
O
Oliver family_with_children gb
8
Pros:

Great rooms and pool

Cons:

Reception staff could be more friendly.

2026-04-11 via Nuitee
N
nadia family_with_children pt
8
2026-04-11 via Nuitee
S
Samira family_with_children us
9
It was a great experience my mom was super happy with the stay and the service
2026-04-11 via Nuitee