Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Close to city center
Cons:
Cleanliness issues
Poor breakfast service
Value for money concerns

Categories

Cleanliness
7.04
Multiple reviews mention cleanliness issues, including dusty rooms and poor bathroom hygiene.
Service
9.99
The staff was noted as friendly and welcoming, with some positive experiences in service despite a few negative remarks.
Location
10
The location is praised for being near the city center with beautiful views.
Room Quality
9
Rooms described as clean and beautiful, but with issues like non-working jacuzzi.
Amenities
8.53
Amenities were lacking, such as working jacuzzi and proper breakfast offerings.
Value for Money
7.49
Reviewers mentioned that the value for money was not good due to several disappointments.
Food and Beverage
8.04
Breakfast experience reported as poor by some, although some found it acceptable.
Overall Experience
9.53
Despite some issues, the overall experience was good due to location and view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 01:56

Property Description

Themed Rooms Named After Famous Actresses
Experience the glamour of Hollywood in our themed rooms at The Ferraioli. Each room is uniquely designed to reflect the style and persona of a famous movie actress, providing a truly immersive stay.

Luxurious Spa and Stunning Sea Views
Indulge in relaxation at our on-site spa, complete with a Finnish sauna, steam room, and hot tub. Unwind on the sun terrace, soaking in breathtaking views of the sea with parasols and deck chairs for your comfort.

Ideal Location for Exploring the Amalfi Coast
Located in the picturesque village of Atrani, our hotel is just a stone's throw away from the sandy beach and small harbor. With easy access to popular destinations like Positano, Sorrento, and Pompeii, your Italian adventure awaits at Hotel Palazzo Ferraioli.

Book now to elevate your stay on the Amalfi Coast at The Ferraioli.

Important information:

In the event of early departure, the entire amount of the booked stay will be charged.

Please note in order to enter the property, you have to go up 85 steps.

Please note that access to the spa comes at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 50 per day.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 266 reviews
Cleanliness: 7.04
Service: 9.99
Location: 10
Room Quality: 9
Amenities: 8.53
Value for Money: 7.49
Food and Beverage: 8.04
Overall Experience: 9.53
R
Rachele couple it
10
Pros:

ottimo hotel, estremamente pulito, ben collegato ad amalfi, lo staff gentilissimo soprattutto il signor carlo che ha mostrato una gentilezza e professionalità difficile da trovare oggi giorno

2026-01-19 via Nuitee
V
Vic family_with_children ie
9
2025-10-28 via Nuitee
S
Stoycho couple bg
8
The value for money wasn’t good. The place is very nice.
Pros:

The location is not bad - 4 minutes walk from the city center, 10 minutes to Amalfi. The staff was really friendly and welcoming. The views from the rooftop and room windows- amazing. The room was clean, spacious and beautiful. The breakfast - one of the best hotel breakfasts.

Cons:

The value for money wasn’t good.
The is no parking. The nearest parking is in Amalfi.
Our jacuzzi in the room wasn’t working, and we didn’t receive any assistance from the staff to fix the problem during our stay.
The views were breathtaking, but in Amalfi you have that kind of views on every corner.

2025-10-23 via Nuitee
D
Demichele couple it
4
Da non rifare
Pros:

La posizione era ottima, la vasca in camera era top.

Cons:

Appena arrivata il portiere di notte mi ha chiesto se potessimo parlare in inglese, fortunatamente è una lingua che conosco, ma se si fosse trovato un altro si sarebbe trovato in difficoltà. Il check in , premetto che siamo arrivati alle 00, è durato 5 secondi. A mala pena ricordava l’orario della colazione. C’erano delle ragazze che sghignazzavano con lui, rivolgersi in maniera molto informale dimenticandosi che c’erano degli ospiti, di cui una se ne è poi resa conto e scusata. Arrivati in camera la camera era sporca, piena di polvere, millepiedi attaccato alla finestra lasciata aperta perché l’odore di aria consumata era moltissimo. Wc pieno di peli e sporco, nel cestino del bagno c’erano carte lasciate dai clienti precedenti. Trapunta del letto piena di polvere ( io allergica alla polvere, per poco non mi veniva un attacco). Al mattino, le ragazze della colazione sono molto gentili, ma è stata una delle colazioni peggiori della mia vita, bacon freddo non cotto, alle 09:30 era già finito l’ho chiesto e me l’hanno portato freddo, non ho mai visto servire un bacon così, e per essere un 4 stelle c’era poca scelta. Arrivati al desk per il check out la receptionist è stata poco cordiale, per lo più oberata dalle cose da fare, sbuffava, e non ha nemmeno chiesto come fosse andato il soggiorno. PRENOTATE ALTROVE!

2025-10-20 via Nuitee
B
B4898WHdavidk Family
10
Nice place to visit
Pros:

Good place to rest near the sea with family,with nice and friendly stuff,especially my new friend Carlo is the best employe there,best wishes to hotel and Carlo

2025-10-17 via Tripadvisor
E
Emilia couple pl
5
Pros:

Śniadanie całkiem dobre. Fajna lokalizacja

Cons:

4 gwiazdki to ten hotel miał może przy otwarciu - już dawno minęły czasy jego świetności. Dopłata za widok na morze i wannę - widok na morze był 1/3 widoku z okna, wanna z kolei była niezachęcająca do kąpieli a po nalaniu wody wypływały z dysz czarne paprochy mimo nie włączania ich. Grzyb przy szybie prysznicowej. Brak czajnika w pokoju. 5 razy musiałam iść po schodach, bo winda raz działa a raz nie…
Reasumując - stosunek ceny do jakości jest nieadekwatny

2025-10-13 via Nuitee
H
Harish family
10
Pros:

Great Staff , very nice view!

2025-10-11 via Nuitee
N
Natalie family_with_children us
10
A perfect, less-touristy location and lovely hotel with beautiful views and helpful staff.
Pros:

Everything was great - the views of Atrani and the ocean cove from our balcony superior room were really spectacular, and beds were super comfortable. The breakfast buffet was great and varied, and the coffee bar staff were super friendly. The reception team helped us arrange many logistical aspects and activities, including our transport from Naples train station, which was much better priced than anything I could find online. It really helped make the trip special and memorable.

Cons:

Traveling with a large group of 10, the journey up to the hotel from the only taxi street drop-off location is about 80 steps and was a little difficult with heavy bags - this was well-stated, and the hotel did have a few porters meet us to assist, but with so many of us, several of us got a good work out with the haul.

2025-10-08 via Nuitee
H
Hunter partner
10
Pros:

We loved our stay here at the hotel! The staff were so friendly and helped us with any questions or demands we needed. It’s also a short walk to Amalfi so it’s the perfect place to stay if you are looking for something quiet and relaxing. And the view of the ocean was incredible!

2025-10-07 via Nuitee
K
Karoon partner
8
Pros:

Staff (Carlo, Alexandra, Emilia and Katia) were lovely. Location was safe and quiet, yet walkable to Amalfi city. Could improve the room cleanliness as not cleaned thoroughly on a daily basis.

2025-10-02 via Nuitee
N
Natasha partner
8
Pros:

The hotel was very nice, our room was absolutely beautiful and the view was amazing. Water did back up in the shower though. Grateful for the cleaning staff who cleaned the room everyday. The front desk staff was very nice as well. Only thing we really did not like was one of the staff members took more tip than we had wanted to give. We told him to take €5 and he took €10 which was fine and we didn’t say anything because we appreciated his help, as it is a long way up. For checkout though he brought our bags down with out us requesting his help, then when at the bottom he did not let us leave until we gave him money. That made us uncomfortable. We did not have change and were in a rush and we had to wait for him to get change. I think it was inappropriate to beg for money, especially considering we gave him €10 to begin with, and it was just all around unprofessional.

2025-10-02 via Nuitee
E
Eduard couple am
8
2025-09-29 via Nuitee
7
788robinz Couples
10
A view to retreat to
Pros:

We had the pleasure of staying at Palazzo Ferraioli for 4 nights in September, and I wish we had been there longer. Upon arrival, the porter team greeted us and graciously carried our luggage up the numerous flights of stairs to the hotel lobby where we continued to be greeted by the lovely team members. We had the Liz Taylor room and it was perfect. The view is the view you’re looking for from the experience - highly recommend.

We also enjoyed aperitivo on the terrace, watching the boats come and go while enjoying the peace and quiet of Atrani. It’s the perfect retreat after a day spend exploring Amalfi or other villages along the coast. The town is small but with no shortage of restaurants to choose from as well as the perfect little bottle shop and a great alternative to crowded beach clubs in other parts of the coast.

We greatly enjoyed our time in Atrani and at Palazzo Ferraioli and would recommend it to anyone researching places to stay. (Don’t let the stairs intimidate you - they are wide and manageable. Only a concern for those with mobility issues as there are not handrails.)

2025-09-28 via Tripadvisor
9
973navidh Family
4
Although Atrani is beautiful, the hotel was hard to find and confusing to reach. Reception service was poor – long wait
Pros:

Aside from the fact that when you arrive in a place like Atrani you are amazed by its beauty, unfortunately within just a few minutes of walking to reach this hotel, there are no signs indicating its location (considering the structure and layout of the houses), which causes confusion.

The next issue is the reception staff: long delays in handing over the room, rude behavior, lack of attention to guests, impatience in their attitude, and so on. Finally, because of the many stairs, there are staff who carry luggage down the steps. Unfortunately, after check-out, when we handed our suitcase to one of these staff members, they dropped it, and as a result the suitcase’s wheel and bottom part broke. We only noticed this after arriving in Naples.

2025-09-25 via Tripadvisor
5
572zahran Couples
4
Bad experience
Pros:

The staff member who was carrying our luggage threw it, and the wheel broke, which caused us a lot of trouble carrying it afterwards.
Night shift stuff was angry because we ask about change rate
The cost of the hotel is too high for the services they provide

2025-09-23 via Tripadvisor
K
Karla partner
10
Pros:

Everyone was so helpful and accommodating even though it was a last minute booking since our other Hotel refuse us check in because the ferry was 10 minutes late.

2025-09-19 via Nuitee
A
Alex partner
10
Pros:

If you can make it up the 70-80 something steps with your luggage, you’re in for a treat. This hotel is very kind. Very clean. The free breakfast buffet is incredible. Wide variety of options and everything was fantastic. Best breakfast buffet I’ve had from an hotel.
Things your gps probably won’t tell you. There is a private pedestrian tunnel on the edge of Amalfi to take you through the hill into Atrani. Avoiding the winding mountain road where there is no sidewalks. Makes walking everywhere an easy breeze.

The staff is very polite and professional. Our room was clean. Spacious. Gorgeous view of the ocean and mountains from our balcony.
Came here for part of our honeymoon and we were very pleased. Thank you

2025-09-18 via Nuitee
C
Claudio
8
Pros:

Overall good experience. However plumbing in room - both the tubs and showers need maintenance. Continuous backups and poor drainage. Constant smell of sewage coming from pipes.

Kitchen and dining staff are wonderful. Lovely ladies that work very hard.

2025-09-14 via Nuitee
L
lauratompkins93 Couples Kingston upon Thames, Greater London, England
8
Lovely quiet area
Pros:

Lovely stay in Atrani. It is far more authentic and quieter than Amalfi which we found incredibly busy and overwhelming. Hotel was very nice and clean with nice staff. Only downside is the steps getting up to the hotel.

2025-09-13 via Tripadvisor
A
Ahmad partner
6
Pros:

Definitely was not a 4 star hotel. My room was damp the entire time there. Bed was firm and finding the hotel initially was very difficult. Trying to communicate with the staff about how to access the property turned into them sending me responses in caps lock. Not a great start to the trip.

2025-09-12 via Nuitee