Hampton Inn Turnersville (Philadelphia Area)

Clean rooms, easy parking and helpful staff!

Great

Easy to get to, plenty of shopping nearby. Overall great stay for the price.

Room was very clean and staff was very nice and helpful

Our room was on the B level (basement) which I wasn’t very happy about. Chirp—chirp—-chirp, there was a cricket in our room and fortunately I was able to locate the intruder and take care of the problem myself, otherwise we would have had to move.
Went to use the exercise room , but my key would not work. Went upstairs to talk to the manager at the administrative offices and was told the lock is broken and there were no maintenance people working.

Had to change rooms. It had a broken toilet handle and also the refrigerator was not working. 2nd room also had broken toilet handle but was functional. Also, bed frame was bent up in the middle and looked broken and not the right frame. It was not comfortable.

It was awful. The pool has been under construction and no where online does it say that. I had an unhappy child. Bathroom was filthy. Employees were rude.

The manager was very rude. They changed our room from a suite to a standard room without letting us know. When we asked about it we got conflicting responses. The pool was closed and ice machines broken.

WiFi was not the best at all. Beds are not very comfortable. Shower had okay pressure but couldn't find the hot water when turned all the way to hot. We had to play with the handle to find hot water. Pillows were not comfortable. A large unknown bug was in our shower. The hotel is convenient to many areas however. Breakfast was good. Didn't see the pool but from what I have heard, it is not open anymore. I have always had good luck at Hampton Inns too.

My room had a water leak from above.

The place was really nice, the issue was that they advertise a pool. They apparently haven't had a working pool in a while and won't for a long time because of some issues with the paint, which is fine except they advertise a pool so when my kids and I went downstairs in our bathing suits asking where the pool was, imagine our surprise when we find out they haven't had a working one in months.

The pool was not open we had difficulty paying

Clean room, room at end of hall with no, weak internet connection. Breakfast buffet was ok.

It was an uncomfortable stay compared to a few years prior.

Very clean staff very friendly

The breakfast area is clean. There were different options - cold or hot food, fresh fruit and a large area to sit and eat.

Would definitely stay there again!

The girl checking us in gave us no information. What our room number was, breakfast time, check out time Or WiFi information. All she did was tell us where the elevator was. I had to ask our room number

Everything is good ! Staffing and customer service!

No charge for dogs, beautiful rooms, free breakfast. Very friendly staff