Holiday Inn Detroit Metro Airport by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (392 reviews)
8400 Merriman Road , Romulus , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Convenient location near the airport
Good breakfast
Cons:
Issues with room cleanliness
Poor reception service
Food quality concerns

Categories

Cleanliness
7.66
The hotel was very clean, but some reviews mentioned issues with cleanliness in certain rooms.
Service
8.63
Staff were friendly and helpful, though some reviews indicated negative experiences at the reception.
Location
8.67
Convenient location near the airport and shuttle service was available every 30 minutes.
Room Quality
7.62
Some rooms were clean and comfortable, but there were issues reported like a ripped headboard and poor air quality.
Amenities
8.65
Standard amenities for this hotel tier, with an airport shuttle and breakfast service.
Value for Money
8.11
Generally acceptable, but issues with room quality may affect perceived value.
Food and Beverage
7.66
Breakfast was enjoyed by many, yet some reviews noted quality issues in the restaurant.
Overall Experience
8.63
The experience was largely positive despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:14

Property Description

Convenient Airport Shuttle Service

Located just a mile from Detroit International Airport, the Holiday Inn Hotel & Suites in Romulus, Michigan offers complimentary shuttles for a hassle-free travel experience.

Relaxing Amenities

Unwind in the indoor pool, stay active at the fitness center, and enjoy spacious rooms equipped with modern comforts like a flat-screen TV and free Wi-Fi. The blue wall decor adds a touch of serenity to your stay.

Exploration and Free Parking

Explore Downtown Detroit and the Automotive Hall of Fame, both within a 10-mile radius. Don't forget to take advantage of the free parking with an advance reservation for a stress-free trip.

Book your stay at Holiday Inn Hotel & Suites Detroit Metro Airport now for a delightful and convenient experience!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.

Please note that parking is only provided for guests during the duration of their stay. Long term parking is not available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 392 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
T
Thomas Kirby solo_traveller us
8
2026-07-21 via Nuitee
K
Kathryn solo_traveller us
10
Best airport hotel in Detroit
Pros:

Everything

Cons:

Not anything negative.

2026-07-17 via Nuitee
T
Tomica couple us
10
2026-07-16 via Nuitee
E
Ellen couple us
8
Comfortable
Pros:

The only issue was the girl at the front desk was being rude, she raised her voice, I’m guessing she was having a bad day, I honestly think miss communication, o do not remember her name.

2026-07-16 via Nuitee
S
Sunil couple us
10
An incredible hotel stay at Holiday Inn in Romulus town, next to Detroit airport —everything was spotless and welcoming
Pros:

Location, Cleanliness, Friendly staff.

Cons:

Nothing to call out

2026-07-13 via Nuitee
J
Jasmine couple us
5
Okay stay
Pros:

The room

Cons:

The staff were never at the front desk he was roaming around. He had a bad attitude as well

2026-07-07 via Nuitee
A
Anita solo_traveller us
5
2026-06-26 via Nuitee
M
Marcia family_with_children us
10
Excellent choice for an airport stay
Pros:

Free airport shuttle was right on time and quick to DTW

2026-06-24 via Nuitee
K
Karen couple us
8
After an exaughsting and travel day the friendly staff and a good dinner and beer was very welcome.
Pros:

We were very pleased with food quality. We had dinner and breakfast. Very nice to have an individually cooked breakfast rather than a buffet. Shuttle was helpful as we were coming from airport. Better signage at airport for pickup would have been helpful. All staff very friendly and helpful. Very clean. Pool closed for maintenance, to bad.

Cons:

We were not sure at airport where to wait for your shuttle or how frequently it ran. Better signage at airport would have been helpful.

2026-06-16 via Nuitee
J
Jeffers couple us
7
Pros:

Your elevators smelled like diesel fuel

2026-06-16 via Nuitee
J
Janaye couple us
10
I will stay here every time I go visit family. The bed was extremely comfortable.
Pros:

Very nice property

Cons:

Very clean

2026-06-11 via Nuitee
A
Ashley family_with_children us
8
2026-06-09 via Nuitee
P
Prospere solo_traveller us
6
2026-06-08 via Nuitee
C
Carlos Eduardo solo_traveller pt
1
Pros:

Nothing I was not Admited on the Hotel

Cons:

I was charged for a stay that this hotel actively refused to provide. Upon arrival, the receptionist, Ciara Blevins, had an issue processing my card via contactless. She made me sign a Credit Card Authorization form via a system called Sertifi, which I completed right in front of her at the front desk. Despite this, she still denied my check-in, stated she was cancelling my reservation on the hotel's end, and told me to get my refund from Booking.com. However, Ciara Blevins failed to actually cancel the reservation in the system. Because of her negligence, the hotel kept my money for a service they explicitly refused to render, treating me as a 'no-show' even though I was physically there and have the signed Sertifi document to prove it. This is completely unacceptable and feels like a dishonest practice to retain funds for unfulfilled reservations.

2026-06-07 via Nuitee
C
Chaz Love solo_traveller us
10
Great experience
Pros:

Everything about my stay was beautiful, comfortable, and peaceful. It was very clean and the staff were awesome, friendly and very helpful.

Cons:

The only little weird thing that I never experienced was that you had to keep your key card in a slot to keep the bathroom and entry lights on but it was no biggie, I guess it's just something new.

2026-06-06 via Nuitee
J
janelle solo_traveller us
9
2026-06-04 via Nuitee
D
Dj solo_traveller us
10
2026-05-29 via Nuitee
B
Bhuvaneshwari solo_traveller us
6
2026-05-23 via Nuitee
H
Heather solo_traveller us
10
Staff was very nice and room was clean and comfortable!
Pros:

Clean and comfortable.

Cons:

Since it’s so close to the airport you could hear every airplane.

2026-05-19 via Nuitee
B
Buzza92 family_with_children us
10
Pros:

Great location for a 6am flight. Easy to get to and very grateful for the 330am shuttle.
Restaurant was also very good. Granola bars for breakfast was a pleasant surprise since we missed the real breakfast.

Cons:

Getting up at 230am for our flight.

2026-05-15 via Nuitee