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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Dry cleaning
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Electric vehicle charging station
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Vending machine - drinks
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Vending machine - snacks
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Shuttle service (free)
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Airport shuttle (free)
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Situated a brief stroll from Shanghai Pudong International Airport, Holiday Inn Express Shanghai Pudong Airport offers budget-friendly rooms with complimentary internet, shuttle, and parking.
Comfortable Rooms
All rooms are air-conditioned and feature 24-hour hot showers, flat-screen TVs, and tea/coffee makers. Guests can even indulge in plane-watching from the comfort of their rooms.
Amenities and Services
The hotel boasts a 24-hour front desk, business facilities, and a cafe serving daily breakfast. Additionally, guests can benefit from several bus services available directly from the airport.
Experience convenience and comfort at Holiday Inn Express Shanghai Pudong Airport - book your stay now!
Guests are required to show a valid government-issued ID card or passport upon check-in.
If guests expect to arrive later than 18:00, please inform the hotel of your estimated time at the time of booking. This can be noted in the Special Request Box during booking, or by contacting the hotel using the contact details found on the booking confirmation.
Please note that if there are more than 4 rooms needed to book, you may have to make separate bookings.This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Clean and functional room
The hotel staff in the front of the gate were not helpful
Завтрак очень скромный. Расположение удобное рядом с аэропортом. Хороший вариант на одну ночь.
很好，以價位而言物超所值。
Lot of humidity in the room, even with AC on
Все понравилось,услуги,чистота,завтрак отличный,курсирует шатл от аэропорта до гостинницы,что очень удобно.
Free shuttle bus from the airport, worked perfectly. I didn't have WiFi but I took a screenshot from the review section where the location was explained (1st floor arrivals).
Room was clean and bed very comfortable, nothing to complain about. I left at 6:00 and breakfast started at 6:30 so did not get to try it.
Would have been nice if there had been a toothbrush and toothpaste available in the room
Location
The initial greeting on check-in was very friendly, but it was all downhill from here, and it was not sincere as the check-in clerk made a specific request that I write a positive review on booking.com
This was a bizarre and humiliating experience involving re-crating a dog in the middle of the lobby and staff implying I was planning to share a bed with my partner's 19yo nephew.
I specifically booked a pet-friendly hotel because I was flying my dog to the UK the next day and needed somewhere near the airport. When I checked in before my dog arrived from being shipped from Chongqing to Shanghai, I confirmed this was ok, and explained there would be a dog crate that I might need to clean out at the back of the hotel if possible. I was told this is all fine.
However, when my dog arrived and my partner's 18yo nephew who lives in SH came over to help me:
1. We were stopped in the lobby and told in front of other guests that the 19yo man would need to be registered to spend the night with me, in my double room. To be clear, I am 43 and am not sleeping with my partner's 18yo nephew.
2. We were also told the dog needed to be re-crated to cross the lobby (as this was in the lobby, this led to a lengthy and embarrassing period while I tried to re-crate the dog);
3. It meant I was not able to clean the crate as I had previously discussed with the staff, and had to take it to the room to dismantle it and clean in the shower (I cleaned the shower and left in perfect condition);
4. While I was trying to re-crate the dog, a member of staff demanded a deposit for the dog. This could have happened at check-in, but instead happened at the same time as all the above, keeping us in the lobby for much longer than I wanted.
5. When the dog arrived and my partner's nephew arrived outside the hotel, the security guard came and silently circled us, saying nothing, but staring intently, which was frankly bizarre and intimidating.
6. At no point did any member of staff offer to help, they just stared coldly throughout, although we tried being friendly and chatty. It felt more like I was trying to win their approval rather than them providing service.
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