SureStay Hotel by Best Western Williams - Grand Canyon

Hotels
•
SureStay Hotel by Best Western
7.2 (610 reviews)
800 E Route 66 , Williams , us
+1 928-564-0001

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Attentive staff
Beautiful natural surroundings
Cons:
Room cleanliness issues
Poor service handling

Categories

Cleanliness
5.91
Room was not clean and had a bad smell.
Service
8.88
Staff were attentive and accommodating in some instances, but service inconsistencies noted.
Location
8.42
Close to interstate but far from village amenities.
Room Quality
4.87
Rooms were poorly maintained and not as described.
Amenities
6.9
Limited amenities available and issues with room supplies.
Value for Money
5.86
Overpriced for the quality and service received.
Food and Beverage
7.91
Breakfast options were limited.
Overall Experience
8.88
Mixed feelings; some positive experiences but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:49

Property Description

Welcome to SureStay Hotel by Best Western Williams - Grand Canyon!

Convenient Location: Located just one mile from Grand Canyon Railway Depot, our hotel offers easy access to the area's attractions.

Comfortable Rooms: Enjoy rooms equipped with expanded cable TV, free WiFi, hairdryers, coffee makers, and alarm clock radios for a pleasant stay.

Relaxing Amenities: Unwind in our seasonal heated outdoor pool, perfect for a refreshing dip after a day of exploring the Grand Canyon.

Book your stay at SureStay Hotel by Best Western Williams - Grand Canyon for a memorable experience!

Important information:

Please note that reservations without a valid credit card will be canceled at 18:00 on the day of arrival if guests have not contacted the hotel directly 24 hours prior to arrival to confirm their reservation and provide a valid credit card.

Please note: The outdoor pool is open from Memorial Day until September 20.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.2
Based on 610 reviews
Cleanliness: 5.91
Service: 8.88
Location: 8.42
Room Quality: 4.87
Amenities: 6.9
Value for Money: 5.86
Food and Beverage: 7.91
Overall Experience: 8.88
F
filippo • solo_traveller • it
10
2026-09-03 • via Nuitee
E
Emanuele Manno • solo_traveller • it
8
2026-09-03 • via Nuitee
M
Mir • solo_traveller • ca
10
Pros:

The front desk staff was very helpful. The room was clean and spacious. We had a great time me and my family.

Cons:

The pool was out of order but the weather was getting cold so we would not have taken a dive in the pool anyways.

2026-09-02 • via Nuitee
O
Olivier • solo_traveller • fr
8
Pros:

tout

2026-09-01 • via Nuitee
M
Mauro • couple • it
6
2026-08-30 • via Nuitee
B
BERNARD • family_with_children • fr
6
Pros:

L’emplacement

Cons:

Arnaque sur petit déjeuner inclus ( seulement café et pain de mie)

2026-08-30 • via Nuitee
K
Kizola28 • solo_traveller • fr
7
Pros:

Hôtels en extérieur de williams pour un direct direction grand Canyon Village à 1h

Cons:

J'ai choisi cet hôtel pour se rafraîchir à la piscine avec les enfants mais malheureusement celle-ci fut fermée alors qu'il faisait chaud ...

2026-08-29 • via Nuitee
K
Kellie • solo_traveller • us
2
I will not be returning to this hotel.
Cons:

Room was dirty. Bathroom sink did not drain properly. TV kept losing signal. Window screen did not fit the window.
Not much offered for the continental breakfast.

2026-08-28 • via Nuitee
L
Ludivine • couple • fr
6
Petit hôtel sympathique pour explorer la route 66.
Pros:

Bien placé sur la route 66.

Cons:

Le lit n’étais pas hyper confortable et pour notre part, la Tv dans la chambre n’était pas fonctionnelle car impossible à brancher. Et le petit déjeuner était un peu décevant car pas très varié et pas très bon.

2026-08-26 • via Nuitee
J
Johanna • couple • fr
7
Pros:

Frigo et micro ondes
Petit déjeuner avec plusieurs jus

2026-08-22 • via Nuitee
L
la maison d'Amélie • solo_traveller • fr
4
Pros:

Emplacement proche de williams, au calme

Cons:

Personnel très désagréable. Pas de savon, ni champoing, et on doit demander 10 fois pour en avoir. Idem dans les chambres a côté. Serviettes de toilette de l'ancien voyageur non retirées. Juste de café pour le petit déjeuner et quelques tartines !

2026-08-22 • via Nuitee
D
Dr.J • solo_traveller • jp
7
中心街から離れたところにある静かなモーテル
Pros:

ウィリアムの街の中心から離れているので、静かでゆったりできました。車で少し走ると中心街に行けるので便利でした。

Cons:

特にありません。

2026-08-22 • via Nuitee
C
Caroline • family_with_children • fr
6
Bonne nuit à Williams
Pros:

Sa localisation par rapport au Grand Canyon
La ville de Williams est animée le soir

Cons:

Piscine fermée
Petit déjeuner très sommaire (machine à pan cakes HS)

2026-08-20 • via Nuitee
E
Edward • solo_traveller • us
9
Great value for a overnight room.
Pros:

The front desk guy was extremely helpful. Funny too. The wife can't do stairs so he provided a first floor room.

Cons:

Room had a unpleasant smell but went away eventually.

2026-08-19 • via Nuitee
R
Rosendo • solo_traveller • es
7
2026-08-18 • via Nuitee
R
RAFFAELLA • family_with_children • it
6
Pros:

Colazione povera e solamente 3 tavoli a disposizione per tutta la struttura

Cons:

Reparto colazione non esiste praticamente

2026-08-18 • via Nuitee
A
Anna • solo_traveller • at
6
2026-08-17 • via Nuitee
I
Iris • family_with_children • de
2
Absolut nicht Best Western würdig. Ungepflegt, alles kaputt und dafür viel zu teuer
Pros:

Nichts

Cons:

Schlechter Service, alles kaputt und lieblos

2026-08-17 • via Nuitee
D
Dennis • extended_group • de
2
Besser ein anderes Hotel/Motel wählen
Cons:

Als Frühsrück gibts nen paar Muffins und Toast, die Zimmer dreckig und es ist sehr laut durch die dünnen Wände, wenn man in der unteren Etage schläft, hört man jedes laufen und Toilettengang aus der Etage drüber

2026-08-16 • via Nuitee
A
Alibosa • solo_traveller • es
8
2026-08-16 • via Nuitee