Hotel Indigo London Tower Hill by IHG

Hotels
•
Hotel Indigo
9.2 (510 reviews)
142 Minories , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food
Cons:
Price

Categories

Cleanliness
9.41
The hotel was spotlessly clean, highlighting the high standards of cleanliness.
Service
9.88
Staff were welcoming, helpful, and very professional, contributing to an excellent service experience.
Location
9.42
The hotel is well-positioned near Tower Hill and major attractions with easy access to transportation.
Room Quality
9.37
Rooms were spacious, comfortable, and tastefully decorated.
Amenities
8.9
Amenities were adequate, with complimentary mini bar contents and a decent breakfast range.
Value for Money
8.36
Prices were on the higher side, typical for London, which may affect perceived value.
Food and Beverage
8.91
Breakfast was well-received with freshly made options, though limited feedback on other dining services.
Overall Experience
9.38
Overall stay was fabulous with a great combination of positive factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:16

Property Description

Indulge in Boutique Luxury
Experience the charm of individually designed boutique rooms at the new Indigo London Tower Hill Hotel. Enjoy complimentary Wi-Fi, Nespresso coffee, and flat-screen TVs in each room, along with a plush four foster bed and luxury Biology toiletries for ultimate comfort.

Unwind with Complimentary Amenities
Relax with a free soft drinks mini bar stocked with chocolates and beverages, ensuring a refreshing stay.

Convenient Location and Service
Benefit from full access to a 24-hour front desk and explore the city with ease, as the hotel is located just minutes away from Liverpool Street Underground Station. With London's city center a mile away and quick access to London City Airport, convenience is at your doorstep.

Book your stay at Indigo London Tower Hill for a luxurious and convenient London experience.

Important information:

Pets are not accepted unless they are guide dogs.

Off site car park available: Minories Car park. 1 Shorter Street E1 8LP.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 510 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.38
M
Michael John • couple • gb
10
Great hotel
Pros:

Very central to the city

Cons:

The bar needs revamping

2026-03-10 • via Nuitee
R
Romanova • solo_traveller • ca
10
Modern hotel, excellent location, friendly and helpful staff. Would come back.
Pros:

Central location near Tower Hill, Tower Bridge and the City. Staff polite, friendly, professional team provide a warm welcome and helpful service. Breakfast offer wide selection of high quality food. Spotless rooms with daily housekeeping service. Special thanks to Darya, Vika, Ksenia from the reception.

Cons:

🙁 nothing

2026-03-06 • via Nuitee
K
Karen • couple • je
8
2026-02-27 • via Nuitee
N
Nick • family_with_children • gb
9
2026-02-26 • via Nuitee
L
Lorena • couple • gb
9
Pros:

Very good value for money

2026-02-22 • via Nuitee
D
David • solo_traveller • gb
8
2026-02-22 • via Nuitee
P
Pieris • couple • gb
9
Wonderful stay
Pros:

Great location and staff

Cons:

All ok

2026-02-14 • via Nuitee
O
OLIVEPROF • family_with_children • fr
9
Pros:

Chambre confortable.
Réfrigérateur.
Emplacement.

Cons:

L'absence de Netflix ou autres sur le téléviseur.

2026-02-09 • via Nuitee
F
Fatemeh • couple • fr
6
Pros:

I had a really good stay at this hotel. Everything was clean and well-kept, and the location was great with easy access to different places. My stay was comfortable and smooth overall, and I’m happy with my choice.

Cons:

A couple of small things could be improved. There was no toothbrush provided in the room, and the walls weren’t very soundproof. At night, I could hear people walking by and moving around, which made it a bit harder to sleep.

2026-02-08 • via Nuitee
T
travellingone17 • Solo travel
8
Accessible and clean hotel away from the central
Pros:

Hotel is located about 10 minutes walk from tower bridge, 3-5 minutes walk from 2 subway station with multiple bus services within reach. Overall has great connectivity to public transport though not located centrally to most attractions (for tourist).

Was initially assigned a room on higher floor but had excess sounds from above over the night, feedback to the front desk and they promptly provided a change in room since there was availability. Room is decently sized but amenities you will need (additional toiletries free but upon request). Bed is pretty comfortable as well.

Breakfast with compliments as diamond member located at basement, with a limited selection of hot dish (1 main hot dish to choose from daily) with buffet spread of pastries, fruits and salad. Selection is ok for a day or two but will be repetitive for extended stays. Food tastes pretty nice and served fresh.

There is no gym on site but complimentary entry pass to Fitness First across the street is provided (closed on weekends). Staff are friendly and helpful whenever needed.

Overall a decent property if you don’t mind the extra traveling time between city centre.

2026-01-31 • via Tripadvisor
M
Md Ezazul • couple • gb
2
Find a cokeroch in the booklet
Pros:

Poor 🥲

Cons:

🥲🥲🥲

2026-01-31 • via Nuitee
A
ANASTASIA • couple • gr
10
Pros:

Great breakfast! Friendly staff!
Right in the heart of the City of London!

Cons:

All good!

2026-01-31 • via Nuitee
C
carolynecurtis • Couples • Bourne, Lincolnshire, England
10
Fantastic hotel and staff
Pros:

We booked one night due to its proximity and it didn't disappoint. From easy booking via the IHG website to a super smooth check in, everything about this hotel has been spot on.
I don't know what the scent is but when you walk into reception, it smells divine! The staff were incredibly polite & professional and ensured we had everything we required. We were kindly upgraded as I am a IHG member and our room was spotless, & well maintained with everything we needed and more.
The bed was incredibly comfortable, the shower was powerful (and most welcome on the wet cold evening we visited) & the small finishing touches made such a difference. This included a quality hair dryer, coffee machine and a fluffy bath robe. I've even got the Bluetooth clock on order (don't bother with a charging wire, just lay your phone on the top!)
We're in central London, so you'll always have noise from the roads but I have to say, aside from a few sirens, we heard nothing on the 4th floor.
This is a great hotel to stay at and we'll definitely be back!

2026-01-29 • via Tripadvisor
T
Tjong • extended_group • id
9
2026-01-28 • via Nuitee
M
marien • couple • es
9
2026-01-27 • via Nuitee
C
Carolyn • extended_group • gb
9
A good price for a very pleasant room
Pros:

We had an upgrade and the room was very pleasant, and a large double bed that was very comfortable. Staff were lovely. The price was good on a Sunday evening.

Cons:

It was all fine, actually.

2026-01-26 • via Nuitee
G
Gareth • solo_traveller • gb
1
I never went there as you cancelled it
Pros:

I never got to stay as you cancelled my booking for no reason

Cons:

As above

2026-01-19 • via Nuitee
A
Alexandra • couple • gb
8
2026-01-19 • via Nuitee
C
Catriona • solo_traveller • gb
8
Clean, well-equipped rooms with some minor issues
Pros:

Clean, well-equipped room. Coffee machine and complementary minibar were a nice bonus.

Cons:

The floors are wood - they look good but it means you can hear people moving around in the room above you (very clearly and noisely). My double mattress dipped down on either side, which wasn’t very comfortable.

2026-01-19 • via Nuitee
T
Tom • couple • gb
10
2026-01-18 • via Nuitee