Holiday Inn Express & Suites Raleigh West - Lenovo Center by IHG

Hotels
Holiday Inn Express
8 (674 reviews)
6115 Corporate Ridge Rd , Raleigh , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleanliness issues
Poor communication
Limited amenities

Categories

Cleanliness
6.64
Cleanliness issues reported, including unvacuumed floors and the presence of roaches.
Service
8.61
Service was friendly but had significant issues with communication, particularly during check-in.
Location
9.65
Location praised as great and easily accessible.
Room Quality
8.1
Rooms were nice but issues with amenities were reported, including limited TV options and confusion about bed sizes.
Amenities
7.63
Limited breakfast and other amenities mentioned negatively.
Value for Money
7.59
Perception of high cost for quality, some felt it was overpriced for the experience provided.
Food and Beverage
7.14
Breakfast options were not satisfactory as noted by guests.
Overall Experience
8.61
Overall experience was generally positive, impacted by location and staff friendliness despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:36

Property Description

Convenient Location
Located just a 10-minute drive from North Carolina State University and Meredith College, Wingate by Wyndham State Arena Raleigh offers easy access to nearby attractions.

Modern Amenities
Guest rooms at Wingate by Wyndham State Arena Raleigh are equipped with convenient features such as an in-room safe, work desk, and coffee maker. Stay entertained with satellite TV and stay connected with free WiFi.

Additional Facilities
Take advantage of the indoor pool and gym during your stay. Enjoy a daily continental breakfast and make use of the on-site business center and laundry facilities.

Experience comfort and convenience at Wingate Raleigh-Cary Hotel. Book now to secure your stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 674 reviews
Cleanliness: 6.64
Service: 8.61
Location: 9.65
Room Quality: 8.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.61
P
Pamela solo_traveller us
7
2026-02-27 via Nuitee
K
KELVIN couple us
1
Horrible
Pros:

nothing

Cons:

nothing

2026-02-24 via Nuitee
D
djuana couple us
10
Pros:

Everything

Cons:

Nothing

2026-02-24 via Nuitee
M
Morrison couple us
10
2026-02-22 via Nuitee
L
lbear8 Business Raleigh, North Carolina
8
Good for groups
Pros:

This hotel was used for a group event and the staff were amazing to work with when it came to booking for a group. The guests who stayed all spoke positively of the staff working, the rooms and even breakfast. The only reason this is not a 5 is because there is a train close by.

2026-02-21 via Tripadvisor
D
Dominic solo_traveller us
10
Pros:

Loved the stay

Cons:

For sure

2026-02-13 via Nuitee
M
mychaum Business Raleigh, North Carolina
10
Comfort, Convenience, and Great Service Right Off I-40
Pros:

This newly renovated property is extremely comfortable, clean, and conveniently located right off I-40, making it very easy to access. The rooms are spotless, well maintained, and so comfortable—I truly slept like a baby. The room rate was a great value for the quality and amenities offered.

The breakfast is good, and the breakfast area has a warm and welcoming atmosphere, making it a perfect place to relax after a full day and connect with other guests. The fitness center is excellent and provides great value, and the overall location is ideal.

A special shoutout to Samantha Myszelow, VP of Sales & Marketing, who is phenomenal to work with. She is highly responsive, incredibly accommodating, and quick to assist with anything that comes up. Her professionalism truly sets this property apart. Highly recommend.

2026-01-26 via Tripadvisor
S
Steven solo_traveller us
5
Pros:

The staff was very helpful and kind. All staff were awesome. We have stayed at this place before it was changed. The change was very nice.

Cons:

The room we were in was not so clean. The area under and behind the pull out couch/ bed had food particles/ trash on the floor that was never cleaned. The area behind the bed frame was also not clean. It also had trash/ food particles on the floor.

2026-01-25 via Nuitee
J
Julia couple us
10
2026-01-21 via Nuitee
J
Jade solo_traveller us
5
Unreliable and didn’t tell me they’d be charging me 179 dollars
Pros:

The location

Cons:

They charged me even though I paid through booking.com and I’ve called twice and tried to get a refund and they will not get me a straight answer

2026-01-21 via Nuitee
V
Vishal couple us
10
Pros:

Friendly staff and clean property.

2026-01-17 via Nuitee
H
H1403SHvishalp Couples
10
Excellent Stay with Great Amenities and Service
Pros:

This newly renovated property is exceptionally well managed by a team that truly takes pride in caring for both the hotel and its guests. We loved the breakfast selection - especially the cinnamon rolls. The spacious fitness center was a great bonus, with all the equipment you could need. Its convenient location near the Lenovo Center made it an excellent value for us. We will definitely be returning.

2026-01-14 via Tripadvisor
T
Tiffany couple us
10
Pros:

Friendly— Attentive Staff
Phenomenal Customer Service
Amazing Breakfast

2026-01-14 via Nuitee
B
Biyanka couple us
10
It was the perfect pick for our family
Pros:

It was nice location , great hospitality, rooms clean and bed comfortable

2026-01-08 via Nuitee
Q
Quest801850 Family
10
clean, friendly and worth the money
Pros:

This place is brand new, clean and beautiful. The customer service is top notch. If you will be in Raleigh at the Lenovo Center area, this is the place to be. They do not disappoint!

2026-01-07 via Tripadvisor
T
tinahL615EC Family
10
Great Stay
Pros:

I stayed here with my daughter who had a soccer tournament. The lobby was great for us parents to gather in the evening time. I was told the hotel just completed a massive renovation and I can tell because everything looked so new. The staff was great, our crew complemented the service throughout our stay. We would come back again for sure

2026-01-06 via Tripadvisor
J
Jenkins couple us
10
2026-01-06 via Nuitee
D
Daniel couple us
10
2026-01-01 via Nuitee
C
Christina couple us
6
Pros:

The front desk attendant was kind, room was clean. Area seemed safe & easily accessible by the highway.

Cons:

Our room did not have a remote, we called the front desk & they said they would bring one but never did. Then on the day of our check out we were woken by a knock on the door from housekeeping (even though we had the do not disturb sign out), we could hear them doing this to every room near us on the hallway. When I answered the door, they just said "check out", it was 10:10AM. I told her that check out was posted as 11AM by the front desk and she just said, no. We quickly gathered our things an exited the room.

When we got down to the front desk, we confirmed that the sign said 11AM & explained to the attendant that housekeeping was going around on the second floor kicking people out.

2025-12-30 via Nuitee
M
MARK solo_traveller us
10
2025-12-29 via Nuitee