Sleep Inn & Suites Bush Intercontinental - IAH East

Hotels
Sleep Inn
7.2 (840 reviews)
18150 McKay Drive , Humble , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Odors in rooms
Limited breakfast options

Categories

Cleanliness
6.16
Guests noted that some rooms had strong odors and cleanliness issues were reported.
Service
8.13
Most reviews mentioned friendly and accommodating staff, with a notable mention of helpfulness during check-in.
Location
8.67
The location was praised for being close to the airport and convenient for travelers.
Room Quality
6.62
Some guests experienced noise issues and odors, but others found the rooms clean and comfortable.
Amenities
7.15
Basic amenities were available, but there were complaints about the lack of variety in food and no complimentary items.
Value for Money
7.61
Reviews indicate that the hotel is considered cheap for the offerings, generally good value for the location.
Food and Beverage
6.16
Breakfast options were noted as limited, and some guests found it lacking.
Overall Experience
7.13
Overall, experiences ranged from satisfactory to poor, but the location and service helped balance the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:16

Property Description

Convenient Location near Bush Intercontinental Airport

Modern Amenities for a Comfortable Stay
Guest rooms equipped with flat-screen TVs, free Wi-Fi, microwave, refrigerator, and coffee facilities.

Relaxation and Recreation Options
Enjoy the outdoor pool, hot tub, fitness center, and daily American breakfast.

Experience convenience and comfort at Sleep Inn & Suites Bush Intercontinental - IAH East. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sun, Feb 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

7.2
Based on 840 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.67
Room Quality: 6.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 6.16
Overall Experience: 7.13
K
Kelton couple us
3
Cons:

Did this property numerous times but this time it was not the best experience there were roaches in the hallway and roaches were climbing out out of the AC unit in the room had a very funny smell

2026-08-26 via Nuitee
M
Martha solo_traveller us
1
Not recommended most things dont work
Pros:

The kindness of people

Cons:

Unclean. Sheets smelled like if were not changed. Water was cold when shower. Internet did not work. Tv remote not existent. Elevator out of service

2026-08-25 via Nuitee
C
Carlos family_with_children us
1
would never stay here again, everything looked ok until we saw all the cockroaches (small ones)
Cons:

a lot of cockroaches, everywhere, very unpleasant

2026-08-24 via Nuitee
C
CapitalFX solo_traveller co
7
Pros:

Habitación

Cons:

Desayuno, muy regular. Poca variedad de comida.

2026-08-24 via Nuitee
D
Donna couple us
1
I will not stay there again. My first time I stayed there 2 years ago it was a great stay, not so this time.
Pros:

Location

Cons:

The roach infested room, no elevator working for my 70yr old friend & the a/c not cooling.

2026-08-18 via Nuitee
A
ArHart solo_traveller ni
9
Pros:

Zimmer groß und komfortabel

Cons:

Frühstück war unterdurchschnittlich

2026-08-18 via Nuitee
S
squad solo_traveller us
10
Pros:

Everything was good

Cons:

The only thing I didn't like was the poo and elevatorl was not working

2026-08-17 via Nuitee
B
Brad family_with_children us
4
Don't come for the breakfast
Cons:

The continental breakfast was pathetic. Only toast or corn flakes. Poorest Sleep Inn experience we've had.

2026-08-14 via Nuitee
M
Meza Medina solo_traveller mx
1
2026-08-14 via Nuitee
M
Meza Medina solo_traveller mx
1
Decepción
Pros:

Nada

Cons:

Todo

2026-08-14 via Nuitee
J
Julie family_with_children us
7
2026-08-13 via Nuitee
A
Ayesha extended_group ca
6
Below Average
Pros:

location and room size.

Cons:

Elevator and wifi was not working throughout the stay. We find it really difficult to stay at 3 floor due to Elevator issue.

2026-08-11 via Nuitee
R
rigoberto solo_traveller pa
8
2026-08-10 via Nuitee
R
rigoberto solo_traveller pa
8
Pros:

La amabilidad del personal.

Cons:

El check out deberia ser a las 12pm, ya q el check in fue despues de las 3pm.
No tiene sentido hacerlo a las 11am.
El ultimo dia, en la mañana, se escuchaban unos ladridos de perros. Parece q hay un refugio cercano para ellos.

2026-08-10 via Nuitee
C
Cindy solo_traveller mx
8
Pros:

La ubicación y atención del personal. Es cómodo

Cons:

Todo ok

2026-08-08 via Nuitee
M
Masahiro extended_group jp
7
2026-07-21 via Nuitee
D
Diegobal solo_traveller py
5
Pros:

Cama comoda

Cons:

Practicamente no tenía desayuno

2026-07-20 via Nuitee
M
MARGUERITE solo_traveller nz
8
Close to the airport and super comfy bed with good aircon.
Pros:

location to airport with a free shuttle to the airport. Having a pool to cool off in. walking distance to a fast food restaurant. Nice to have some basic breakfast supplies as part of the stay.

Cons:

There were some times when the front desk was unattended and no bell or phone number to call them.

2026-07-17 via Nuitee
A
Ali couple us
10
Very close to airport and clean and calm area
Pros:

It was easy to check in
With good room for my family

Cons:

Maybe the registration system was hanging

2026-07-17 via Nuitee
L
Lidia solo_traveller br
7
Agradable
Pros:

Cerca del aeropuerto

Cons:

Que el servicio de transporte gratuito al aeropuerto no funciona.complicado comunicarse con ellos en la llegada y en la salida tuve que llamar Uber porque el transporte no ha llegado a la hora agendada.Uber en la llegada y en la salida del aeropuerto

2026-07-15 via Nuitee