Sleep Inn & Suites Bush Intercontinental - IAH East

Hotels
•
Sleep Inn
6.8 (659 reviews)
18150 McKay Drive , Humble , US
+1 281-973-9797

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Odors in rooms
Limited breakfast options

Categories

Cleanliness
6.16
Guests noted that some rooms had strong odors and cleanliness issues were reported.
Service
8.13
Most reviews mentioned friendly and accommodating staff, with a notable mention of helpfulness during check-in.
Location
8.67
The location was praised for being close to the airport and convenient for travelers.
Room Quality
6.62
Some guests experienced noise issues and odors, but others found the rooms clean and comfortable.
Amenities
7.15
Basic amenities were available, but there were complaints about the lack of variety in food and no complimentary items.
Value for Money
7.61
Reviews indicate that the hotel is considered cheap for the offerings, generally good value for the location.
Food and Beverage
6.16
Breakfast options were noted as limited, and some guests found it lacking.
Overall Experience
7.13
Overall, experiences ranged from satisfactory to poor, but the location and service helped balance the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:16

Property Description

Convenient Location near Bush Intercontinental Airport

Modern Amenities for a Comfortable Stay
Guest rooms equipped with flat-screen TVs, free Wi-Fi, microwave, refrigerator, and coffee facilities.

Relaxation and Recreation Options
Enjoy the outdoor pool, hot tub, fitness center, and daily American breakfast.

Experience convenience and comfort at Sleep Inn & Suites Bush Intercontinental - IAH East. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sun, Feb 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

6.8
Based on 659 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.67
Room Quality: 6.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 6.16
Overall Experience: 7.13
G
Gleny • solo_traveller • nz
7
Because it seems to be changing I will probably stay at Comfort Inn its only 5 minutes away.
Pros:

I have stayed there previously and there was always boiled eggs, yoghurt, sugar sweetener, and there was always staff around, but there was no one. I walked around the area and found other Hotels that have more on their breakfast tables than the Sleep Inn do now, and they are cheaper than Sleep Inn as well.

Cons:

I was downstairs getting a coffee and 2 Police men came running in and asked if I was o.k. and I said I was fine and they said did you witness fight? I said I had been in the Dining area for half an hour and didn't see anything at all. They had been to Reception and no one was there, so they went back and someone did appear at Reception.

2026-11-03 • via Nuitee
J
James • couple • ca
7
2026-11-02 • via Nuitee
M
Marco • couple • us
10
2026-10-29 • via Nuitee
B
Brian • solo_traveller • us
5
Not this one!
Pros:

Room was an ok value but staffing needs an upgrade.

Cons:

Elevator was out of order, no vending machines. Shuttle confusion from airport.

2026-10-27 • via Nuitee
K
Kelly • family_with_children • us
7
Cons:

My room smelled like weed and the bedding had burn holes. The continental breakfast was very lack luster 😒

2026-10-26 • via Nuitee
N
Nones • solo_traveller • us
5
Normal
Pros:

Acceso desde el aeropuerto

Cons:

Transporte desde y hacia al aeropuerto con espera de más de una hora

2026-10-24 • via Nuitee
K
Ken • couple • us
6
2026-10-18 • via Nuitee
G
George Cruz • family_with_children • us
3
Pros:

Nothing

Cons:

There was no elevator and I'm disabled.
No coffee in the room
No TV or cable in rooms. even the cheap hotels have cable
Busted room doors that was kicked in across our room like violence occurred.
No one at front desk all morning no service what's so ever.
Hotels carpets are filthy and stained.
The breakfast was nasty as you offer no hot breakfast.
Your hotel is overated at 4 and your not a 4 star hotel as stated. Your hotel is getto compared to other nearby hotels. It was not worth the $150 I paid for.
Furniture on the bottom was rotted and falling apart.
Sheets had holes on them.
Like I said all getto and overrated.
Nothing like it looks or says in the website. The owners must be slumlords

2026-10-13 • via Nuitee
E
Edgar Adrian • couple • us
3
Had a really bad experience, the room had a really bad moldy ordor and it was very dirty.
Pros:

Close to the airport

Cons:

The room had a really bad moldy smell and it was visibly dirty

2026-10-11 • via Nuitee
E
Eleanor • couple • gb
2
2026-10-11 • via Nuitee
W
Walacavage • solo_traveller • us
2
Disaster.
Pros:

Price was not bad.

Cons:

My catylitic converter was stolen in parking lot.

2026-10-08 • via Nuitee
M
Mary • solo_traveller • us
5
Pros:

Room was nice

Cons:

Agent on duty was new. I got stuck in the elevator for about 10 minutes

2026-10-07 • via Nuitee
J
Jacqueline • couple • br
1
Pessima,desconfortável,café da manhã pessimo,só ,água,suco ,café e pão de forma com manteiga .
Pros:

Na verdade somente a limpeza

Cons:

Chuveiro não funcionava ,secador estava estragado,não funcionava tv .

2026-09-17 • via Nuitee
J
Janet • couple • us
9
Nice
Pros:

The location to the airport was exceptional.

Cons:

NA

2026-09-15 • via Nuitee
L
Lopez • solo_traveller • ca
7
2026-09-12 • via Nuitee
K
Kevin • solo_traveller • nz
8
Excellent for an over night sleep after a long flight
Pros:

Friendly staff

Cons:

A damp smell

2026-09-11 • via Nuitee
F
franck • solo_traveller • fr
9
2026-09-10 • via Nuitee
T
Tiffany • solo_traveller • us
3
Pros:

I liked that it was right next to the airport.

Cons:

Elevator didnt work. Had to swipe my key card like 30 times just to get my room door to unlock. Was pretty dirty and I was kind of scared to lay on the bed. If this is my only option next time, I'm sleeping on the airport floor.

2026-09-05 • via Nuitee
L
Lise • solo_traveller • ca
3
Not recommended
Pros:

Shuttle bus

Cons:

No internet in the rooms. Elevator is not working. Was confusing check in with double charges

2026-08-31 • via Nuitee
K
Kelton • couple • us
3
Cons:

Did this property numerous times but this time it was not the best experience there were roaches in the hallway and roaches were climbing out out of the AC unit in the room had a very funny smell

2026-08-26 • via Nuitee