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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Ironing service
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Kid meals
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Outdoor furniture
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Comfortable En Suite Rooms
Healds Hall offers comfortable en suite rooms, perfect for business travelers or leisure guests. Each room provides a cozy retreat after a long day of travel or exploration.
Fantastic Food
Indulge in the fantastic food offered at Healds Hall. With two well-known restaurants on-site, guests can enjoy delicious meals and impeccable service. The daily specials are a favorite among visitors and guests alike.
Peaceful Surroundings
Nestled in peaceful surroundings, Healds Hall provides a tranquil setting for a relaxing stay. Escape the hustle and bustle of the city and unwind in the serene atmosphere of this 3-star hotel.
Experience comfort, great food, and tranquility at Healds Hall. Book your stay now for a memorable hotel experience.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 16 years old stay for £10 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The staff were very attentive especially to elderly guests.
Nothing was too much trouble.
Very
Quiet and peaceful
The public areas the food including breakfast and the gardens.
The staff were super friendly and helpful in every department
The heat in the bedroom, poor ventilation, the window opened very little so no draught.
Lovely hotel - authentic charm
Lovely garden, very clean room, decent parking.
No fan in 30+ degree heat on the top floor of the hotel. Resulted in us having to have the windows wide open. No TV remote in our room.
Through the windows, music played until early hours which disturbed our sleep for 2 nights Following the music, staff and other guests chatted loudly directly under the window. My partner had to go downstairs, to an empty reception desk, call the night porter to quieten the noise. Shouldn’t guests not attending weddings be in a different area of the hotel, as opposed to directly above the function room? On our 2nd morning we were awoken by a strimmer directly below our window.
We had no water on the first morning, due to a burst water main, which the hotel dealt with swiftly, leaving water bottles out on the bar free to take until the water was back on.
My boyfriend is vegetarian and has a lactose intolerance and the hotel was out of oat milk by the afternoon of the first day. This was not replenished for the remainder of our stay (3 nights). When we asked for a coffee from the large barista machine pride of place in the restaurant, the waitress shrugged and said she couldn’t use the machine, so instead we had filter coffee served from teapots every breakfast. They’d run out of vegetarian sausages for breakfast on the final day, so for breakfast usually charged at £14 for non-guests, the meal was no where near the price point. We did have a nice dinner one night at the hotel, however the kitchen and bar were completely shut over the bank holiday Monday. The hotel was locked when we returned after our meal out, and we had to be let in by a lone staff member.
The staff were all seemingly incredibly young, and they were very pleasant but there was a glaring lack of management. There was clearly a lack of training, as mentioned with regards to the coffee.
At the price we paid to stay for 3 nights, it’s astounding so many standards for a hotel were simply not met.
Clean luxurious comfy
Beautiful gardens
Staff were helpful. Service was excellent. Food was very good.
Some areas seemed a little ‘tired’ and could maybe do with a bit of redecoration
Beautiful calm surroundings, friendly helpful staff, helped with storing a bicycle, welcoming atmosphere, comfortable room, good restaurant.
Check-in was a little slow as desk not always staffed.
Setting
Rooms need updating
Beds, staff response to issues
Poor Wi-Fi connection in bedroom, iPads could not connect, broken plug-in sink, shaver plug not working
Generally ok
Food and drink expensive for the quality
Lovely staff, excellent service. Good breakfast and evening meal.
Ample parking facilities.
Room was a bit tired, but acceptable
What a venue, it was perfect for the wedding we attended, great rooms, great breakfast and great facilaties. The staff were the icing on the cake. Special shout out to Sharron, Millie and Matt for being absolute legends!!
Wonderful old style hotel with great staff and service, very good food and rooms. plenty of parking
Not a lot
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