Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean pool area
Good food
Cons:
Substandard accommodation on some counts
Limited kitchen amenities
Pay-for essentials
Lack of entertainment options

Categories

Cleanliness
8.19
Several reviews mention cleanliness positively, but concerns about older kitchenware and the general need for updates were raised.
Service
9.16
The staff is frequently mentioned as friendly and helpful, contributing positively to the overall experience.
Location
8.7
Location is consistently noted as a strong point, with easy access to beach, bars, and restaurants.
Room Quality
7.65
Comments about the room quality indicate that while accommodations are comfortable, some have described them as substandard.
Amenities
7.18
Mixed feedback about amenities, particularly regarding the limited kitchen equipment and pay-for extras indicated dissatisfaction.
Value for Money
8.64
Guests feel they received good value for the price paid, which is a common positive sentiment.
Food and Beverage
8.69
Food quality at the pool bar is highly praised, with many guests enjoying the options available.
Overall Experience
8.16
Overall experience is generally positive, with some critiques regarding specific services and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:12

Property Description

Luxurious Beachfront Apartments

Unwind by the Pool: Enjoy the refreshing outdoor pool and sip on your favorite drink at the bar-restaurant.

Spacious and Comfortable: Each apartment offers a separate bedroom, living room, kitchenette, and bathroom - perfect for a relaxing stay.

Endless Entertainment: With a 24-hour reception, supermarket, pool bar, games room, and evening entertainment, Plaza Azul ensures you have everything you need for a memorable vacation.

Book your stay now at Plaza Azul for an unforgettable beachfront experience!

Important information:

Please note that the pool is heated only during winter season. The pool has 2 exclusive lanes for swimming.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACE

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 610 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
E
Eoin • solo_traveller • ie
8
2026-04-18 • via Nuitee
M
martina • family_with_children • ie
1
2026-04-16 • via Nuitee
A
Anatael Nicolás • family_with_children • es
8
2026-04-11 • via Nuitee
C
Ciara • couple • ie
9
2026-04-08 • via Nuitee
A
Annmarie • family_with_children • gb
9
Pros:

Pool and views

2026-04-07 • via Nuitee
L
Leah • couple • ie
10
2026-04-04 • via Nuitee
R
Robbiemag • couple • it
7
Pros:

- La posizione molto buona a Puerto del Carmen, a pochi minuti a piedi dalla passeggiata a mare.
- Parcheggi liberi subito fuori dalla struttura e vari servizi (bar, alimentarti etc.) a disposizione.
- L'appartamento molto ampio e accogliente, con balcone affacciato sulla piscina.

Cons:

- Accessori ridotti all'osso (mancavano shampoo e docciaschiuma, ci è stato chiesto un pagamento per il solo noleggio del phon, e una caparra per il telecomando).
- Linea wi-fi non particolarmente buona, con frequenti interruzioni.
- Avevamo richiesto un letto matrimoniale, ma la camera aveva solo due letti singoli staccati (non comodissimi).

2026-04-03 • via Nuitee
P
Perez • family_with_children • es
9
Excelente estancia, con aspectos a mejorar
Pros:

Ubicación
Trato del personal
Aparcamiento

Cons:

Carencia de utensilios para la limpieza
Conexión de wifi

2026-04-02 • via Nuitee
D
Deirdre • couple • ie
6
Pros:

Location

Cons:

Very cold no AC

2026-03-30 • via Nuitee
W
William • family_with_children • ie
10
2026-03-23 • via Nuitee
R
Rachael • couple • ie
1
Worst experience
Pros:

Location was good that’s it

Cons:

Everything you claim to have a heated pool which is a lie or yous just never turn it on which is false advertisement while we stayed a child got a nose bleed from how cold the pool was , the staff wore so rude and unhelpful asked the day I arrived for late check out as my partner has bowel issues and they told me they wore booked up but wore magically able to take more bookings the night before we left the man at reception with the glasses should not be working there he’s rude and condescending my parter asked to use his pen and he tried to charge him 1 euro to use a pen . Worst apartments ever will not be back

2026-03-20 • via Nuitee
R
Raymond • family_with_children • ie
9
Pros:

Property in general is very nice heated pool nice staff
Pablo on reception is very helpful

Cons:

Wi-Fi could be better a bit hit miss
The apartment should have their own mop brush

2026-03-19 • via Nuitee
S
stewart campbell • family_with_children • gb
8
Pros:

Location, price, distance from airport

Cons:

The bar closed for two nights of our stay, with no notification.

2026-03-19 • via Nuitee
D
Daniel • couple • gb
7
Good good good!!!
Pros:

Good location clean and spacious
Friendly staff

Cons:

Nothing

2026-03-16 • via Nuitee
T
Tom • solo_traveller • ie
8
2026-03-16 • via Nuitee
P
paul • couple • ie
9
It’s a home from home perfect stay for what we were looking for
Pros:

Every thing the staff are so friendly the location is very good

Cons:

Noting

2026-03-13 • via Nuitee
M
Mohally • couple • ie
10
2026-03-13 • via Nuitee
T
Thomas • family_with_children • ie
9
2026-03-13 • via Nuitee
R
Rowena • family_with_children • gb
9
Pros:

Slightly dated apartment but clean and comfortable
Nice pool

Cons:

In uphill walk to get to the apartments but probably a good thing to wear off all the food and drinks!

2026-03-06 • via Nuitee
V
Valeria • couple • it
10
Per la seconda volta siamo tornati da Plaza Azul e ci torneremo ancora ! Ottima posizione, letti comodi piadina molto be
Pros:

Centrale ! Posizione ottima 👍

Cons:

Nulla !

2026-03-03 • via Nuitee