Comfort Hotel Sendai West

Hotels
•
Comfort
7.8 (1495 reviews)
Aoba-ku Chuo 3-5-11 , Sendai , JP
+81 22-217-7112

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Room size too small

Categories

Cleanliness
6.99
Some reviews mentioned issues with cleanliness, such as damp carpets and bugs in the bathroom.
Service
8.46
Many reviews praised the staff for being friendly and helpful.
Location
8.5
Multiple reviews highlighted the convenient location near attractions and transportation.
Room Quality
7.25
Several reviews indicated the rooms were small or old, affecting their quality perception.
Amenities
7.48
Amenities were mentioned as basic, with some rooms lacking necessary items.
Value for Money
7.44
Some reviews felt the pricing was inconsistent with what was offered.
Food and Beverage
8.49
Breakfast was frequently mentioned positively, with many enjoying the variety and quality.
Overall Experience
7.76
Overall sentiment was generally positive, balancing the pros and cons outlined.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:53

Property Description

Modern Rooms and Free Wi-Fi
Comfort Hotel Sendai West, just a stone's throw away from JR Sendai Station, boasts modern rooms with complimentary Wi-Fi. Enjoy a delicious breakfast spread with freshly baked bread and hot soup, along with a welcome coffee upon check-in.

Convenient Amenities
Experience convenience with amenities such as a trouser press, mobile phone chargers, and air humidifiers available for use. Unwind with a selection of drinks from vending machines or freshen up your wardrobe at the on-site launderette.

Explore and Indulge
Discover nearby attractions like Tohoku University and the picturesque Matsushima Island. After a day of exploration, savor a mix of Western and Japanese cuisine at the buffet breakfast. Book your stay at Comfort Hotel Sendai West for a perfect blend of comfort and convenience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SDJ

Location

Guest Reviews

7.8
Based on 1495 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 7.25
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.76
Y
YOSHIYUKI • couple • jp
8
2026-10-31 • via Nuitee
R
RUMIKO • family_with_children • jp
8
Pros:

荷物を預かって貰えた

コーヒー等、いつでも頂けた

Cons:

特にありません

2026-10-28 • via Nuitee
H
HUIWEI • extended_group • tw
2
Cons:

現在住宿沒有每天清潔，然後垃圾桶也沒有每天清潔以前覺得很乾淨，現在我覺得節省成本也不要大家不便

2026-10-26 • via Nuitee
A
Akutsu • family_with_children • jp
6
2026-10-25 • via Nuitee
P
Peter • family_with_children • au
8
Cons:

There was no signage for parking so we had to guess the car park.

2026-10-24 • via Nuitee
さとう • solo_traveller • jp
8
2026-10-24 • via Nuitee
亮吉 • extended_group • jp
10
大満足
Pros:

清潔感もあり、朝ごはんも大満足でした

Cons:

特に見当たらない

2026-10-22 • via Nuitee
功一 • solo_traveller • jp
8
2026-10-18 • via Nuitee
A
AIKO • solo_traveller • jp
9
Pros:

清潔感、朝食の充実。

2026-10-17 • via Nuitee
F
fujii • solo_traveller • jp
10
気持ち良い
Pros:

落とし物がすぐ届いた

2026-10-15 • via Nuitee
阿部 • solo_traveller • jp
10
Cons:

洗顔等のアメニティがあると嬉しい

2026-10-15 • via Nuitee
F
Fujian • solo_traveller • jp
9
Pros:

朝食が美味しい、立地が結構いい、全体的には静かで客室や通路、廊下とかも清潔です。

2026-10-12 • via Nuitee
福島 • couple • jp
7
良いと思います！
Pros:

大型バイクを隣りの立体駐車場に停められるのが良かったです。

Cons:

特に無し

2026-10-12 • via Nuitee
K
KUO-CHENG • couple • tw
10
2026-10-07 • via Nuitee
P
Po Sung • couple • tw
8
2026-10-07 • via Nuitee
N
Naoko • solo_traveller • jp
10
泊まって良かった！
Pros:

掃除が行き届いて綺麗でした

Cons:

特になし

2026-10-07 • via Nuitee
K
KUOLI • solo_traveller • tw
10
2026-10-07 • via Nuitee
A
Anoek • couple • nl
5
Goede locatie, hygiene kan beter.
Pros:

Goede locatie, 10 min lopen van het Shinkansen station en dicht bij de winkelstraat en grotere winkelcentra.

Cons:

Het is een typisch business hotel en minder een toeristen hotel. Kamer zijn klein (staat wel netjes aangegeven in de booking listing), de hygiene in de kamer was okay, alleen buiten de kamer bijv. de liften waren niet schoon.

2026-09-18 • via Nuitee
角田 • couple • jp
8
2026-09-18 • via Nuitee
Y
YUKO • couple • jp
9
とても良い！
Pros:

朝食がすごく美味しかった！

2026-09-14 • via Nuitee