Comfort Hotel Sendai West

Hotels
•
Comfort
7.8 (1323 reviews)
Aoba-ku Chuo 3-5-11 , Sendai , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
First aid kit available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Room size too small

Categories

Cleanliness
6.99
Some reviews mentioned issues with cleanliness, such as damp carpets and bugs in the bathroom.
Service
8.46
Many reviews praised the staff for being friendly and helpful.
Location
8.5
Multiple reviews highlighted the convenient location near attractions and transportation.
Room Quality
7.25
Several reviews indicated the rooms were small or old, affecting their quality perception.
Amenities
7.48
Amenities were mentioned as basic, with some rooms lacking necessary items.
Value for Money
7.44
Some reviews felt the pricing was inconsistent with what was offered.
Food and Beverage
8.49
Breakfast was frequently mentioned positively, with many enjoying the variety and quality.
Overall Experience
7.76
Overall sentiment was generally positive, balancing the pros and cons outlined.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:53

Property Description

Modern Rooms and Free Wi-Fi
Comfort Hotel Sendai West, just a stone's throw away from JR Sendai Station, boasts modern rooms with complimentary Wi-Fi. Enjoy a delicious breakfast spread with freshly baked bread and hot soup, along with a welcome coffee upon check-in.

Convenient Amenities
Experience convenience with amenities such as a trouser press, mobile phone chargers, and air humidifiers available for use. Unwind with a selection of drinks from vending machines or freshen up your wardrobe at the on-site launderette.

Explore and Indulge
Discover nearby attractions like Tohoku University and the picturesque Matsushima Island. After a day of exploration, savor a mix of Western and Japanese cuisine at the buffet breakfast. Book your stay at Comfort Hotel Sendai West for a perfect blend of comfort and convenience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SDJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1530 per day.

Location

Guest Reviews

7.8
Based on 1323 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 7.25
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.76
M
Miho • family_with_children • jp
8
2026-03-21 • via Nuitee
A
Alexandre • couple • br
9
Pros:

excelente café da manhã

2026-03-19 • via Nuitee
S
SingCih • solo_traveller • tw
4
Pros:

工作人員親切

Cons:

備品太少了

2026-03-17 • via Nuitee
N
NUMFON • family_with_children • jp
9
ดีกว่าที่คิดมากๆ
Pros:

เยี่ยมมาก แต่เช็คเอา10.00น.มันเร็วไป

Cons:

Check out 10.00 am.

2026-03-16 • via Nuitee
S
Sho • family_with_children • jp
8
2026-03-15 • via Nuitee
T
Tidaporn • family_with_children • th
10
2026-03-13 • via Nuitee
H
hsiang ling • couple • tw
10
2026-03-12 • via Nuitee
F
F • solo_traveller • jp
6
牛タン屋が向かいにあるのが良かった
Pros:

駅近

Cons:

特にない

2026-03-11 • via Nuitee
N
namiko • solo_traveller • jp
7
2026-03-10 • via Nuitee
R
Raymond • solo_traveller • au
9
Great location, friendly staff
Pros:

Great location, friendly staff

2026-03-09 • via Nuitee
Y
Yoshiyuki • solo_traveller • jp
8
2026-03-07 • via Nuitee
M
Miao 42426 • family_with_children • tw
8
Pros:

飯店位於仙台站前、仙台朝市就在對面，服務人員都很親切，附送的早餐也超出我的期待，飯店持續維修中，是下次會再訪的飯店。

2026-03-06 • via Nuitee
P
PINGYANG • family_with_children • tw
9
2026-03-03 • via Nuitee
S
Suan Siew • family_with_children • sg
10
Pros:

Free breakfast and comfort bed.

Cons:

Nil

2026-03-02 • via Nuitee
C
CHUNG HSIUNG • couple • tw
7
2026-02-28 • via Nuitee
M
MIO • family_with_children • jp
7
泊まるだけなら満足！
Pros:

駅近、周辺施設の充実さ

Cons:

改装中なのが残念！
朝の朝食会場長蛇の列

2026-02-27 • via Nuitee
L
Liesbeth • family_with_children • be
7
2026-02-27 • via Nuitee
育仁 • couple • tw
10
2026-02-27 • via Nuitee
朋広 • solo_traveller • jp
5
Cons:

駐車場のシステムがよくわからなかった
一日券買ったが、出庫のたび料金がかかってしまった

2026-02-24 • via Nuitee
M
MAYUMI • couple • jp
5
2026-02-24 • via Nuitee