Comfort Hotel Sendai West

Hotels
•
Comfort
7.8 (1464 reviews)
Aoba-ku Chuo 3-5-11 , Sendai , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Room size too small

Categories

Cleanliness
6.99
Some reviews mentioned issues with cleanliness, such as damp carpets and bugs in the bathroom.
Service
8.46
Many reviews praised the staff for being friendly and helpful.
Location
8.5
Multiple reviews highlighted the convenient location near attractions and transportation.
Room Quality
7.25
Several reviews indicated the rooms were small or old, affecting their quality perception.
Amenities
7.48
Amenities were mentioned as basic, with some rooms lacking necessary items.
Value for Money
7.44
Some reviews felt the pricing was inconsistent with what was offered.
Food and Beverage
8.49
Breakfast was frequently mentioned positively, with many enjoying the variety and quality.
Overall Experience
7.76
Overall sentiment was generally positive, balancing the pros and cons outlined.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:53

Property Description

Modern Rooms and Free Wi-Fi
Comfort Hotel Sendai West, just a stone's throw away from JR Sendai Station, boasts modern rooms with complimentary Wi-Fi. Enjoy a delicious breakfast spread with freshly baked bread and hot soup, along with a welcome coffee upon check-in.

Convenient Amenities
Experience convenience with amenities such as a trouser press, mobile phone chargers, and air humidifiers available for use. Unwind with a selection of drinks from vending machines or freshen up your wardrobe at the on-site launderette.

Explore and Indulge
Discover nearby attractions like Tohoku University and the picturesque Matsushima Island. After a day of exploration, savor a mix of Western and Japanese cuisine at the buffet breakfast. Book your stay at Comfort Hotel Sendai West for a perfect blend of comfort and convenience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SDJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1530 per day.

Location

Guest Reviews

7.8
Based on 1464 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 7.25
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.76
F
Fumie • couple • jp
6
悪くないです
Pros:

仙台駅に近く　お店等繁華街に移動が
楽なので　よかった
ベッドが寝やすい

Cons:

トイレのシンクが　磨ききれていなかったと思う
駐車場の位置が　移動が回り込まねばならす
面倒だった
アメニティか品不足な気がする

2026-07-18 • via Nuitee
S
shinzou • couple • jp
10
満足しています
Pros:

無料のサービス朝食、美味しかったです

2026-07-18 • via Nuitee
M
MARUKI • solo_traveller • jp
10
2026-07-17 • via Nuitee
S
shinzou • couple • jp
10
Pros:

駅の近くで、大変便利でしたよ

2026-07-17 • via Nuitee
山本 • solo_traveller • jp
7
2026-07-16 • via Nuitee
Y
YuHsien • solo_traveller • tw
9
2026-07-16 • via Nuitee
K
Kogawakuchi • solo_traveller • jp
10
朝食がおいしいホテル
Pros:

今回、はじめて宿泊させて頂きましたが、清潔感があり朝食が今まで宿泊したホテルの中で一番美味しかったです。

Cons:

チェックインの仕方がセルフですが、少し分かりずらかったです。

2026-07-12 • via Nuitee
S
Saddayuki • solo_traveller • jp
6
よかった
Pros:

清潔

Cons:

フロントが2Fなので、エレベーターが3台あるがチェックアウト時混雑する

2026-07-10 • via Nuitee
T
TAKAYUKI • solo_traveller • jp
8
2026-07-07 • via Nuitee
J
Josef • solo_traveller • cz
8
2026-07-06 • via Nuitee
M
Masato • solo_traveller • jp
10
2026-07-06 • via Nuitee
K
Kana • family_with_children • jp
10
娘と2人仙台へ
Pros:

スタッフの笑顔が素晴らしかった
心がホッと安心できた
全ては笑顔からなんだなって実感した

Cons:

なにもない

2026-07-05 • via Nuitee
K
kanae • couple • jp
6
2026-07-03 • via Nuitee
T
Terence William • couple • nz
9
A lovely city, great food nearby, an affordable hotel at a good standard.
Pros:

Location is near the train station. As well, lots of eating places nearby. The breakfast is good. The staff were very helpful, especially with explaining the parking arrangements. A very pleasant stay

2026-07-02 • via Nuitee
S
Sato • solo_traveller • jp
8
2026-06-29 • via Nuitee
T
Takasima • solo_traveller • jp
10
Pros:

格安で、朝食バイキングが良かったです〜駐車場が隣で大変ありがたかったです〜

Cons:

特にありません

2026-06-29 • via Nuitee
浅野 • solo_traveller • jp
8
まぁまぁかな
Pros:

朝食が美味しかった。
種類も豊富で満足した。

Cons:

アメニティが充実していない。

2026-06-29 • via Nuitee
L
Lee • solo_traveller • hk
8
2026-06-28 • via Nuitee
K
kanako • extended_group • jp
9
よかった
Pros:

スタッフの対応が良い

Cons:

ダブルルームでまくら、スリッパ等 ひとつなのがいまいち

2026-06-28 • via Nuitee
M
Mikkel • solo_traveller • no
10
2026-06-27 • via Nuitee