Comfort Hotel Sendai West

Hotels
•
Comfort
7.8 (1403 reviews)
Aoba-ku Chuo 3-5-11 , Sendai , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Room size too small

Categories

Cleanliness
6.99
Some reviews mentioned issues with cleanliness, such as damp carpets and bugs in the bathroom.
Service
8.46
Many reviews praised the staff for being friendly and helpful.
Location
8.5
Multiple reviews highlighted the convenient location near attractions and transportation.
Room Quality
7.25
Several reviews indicated the rooms were small or old, affecting their quality perception.
Amenities
7.48
Amenities were mentioned as basic, with some rooms lacking necessary items.
Value for Money
7.44
Some reviews felt the pricing was inconsistent with what was offered.
Food and Beverage
8.49
Breakfast was frequently mentioned positively, with many enjoying the variety and quality.
Overall Experience
7.76
Overall sentiment was generally positive, balancing the pros and cons outlined.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:53

Property Description

Modern Rooms and Free Wi-Fi
Comfort Hotel Sendai West, just a stone's throw away from JR Sendai Station, boasts modern rooms with complimentary Wi-Fi. Enjoy a delicious breakfast spread with freshly baked bread and hot soup, along with a welcome coffee upon check-in.

Convenient Amenities
Experience convenience with amenities such as a trouser press, mobile phone chargers, and air humidifiers available for use. Unwind with a selection of drinks from vending machines or freshen up your wardrobe at the on-site launderette.

Explore and Indulge
Discover nearby attractions like Tohoku University and the picturesque Matsushima Island. After a day of exploration, savor a mix of Western and Japanese cuisine at the buffet breakfast. Book your stay at Comfort Hotel Sendai West for a perfect blend of comfort and convenience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SDJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1530 per day.

Location

Guest Reviews

7.8
Based on 1403 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 7.25
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.76
W
Wasada • solo_traveller • jp
8
Pros:

仙台駅が近いのが良かったです

2026-05-09 • via Nuitee
岩井 • couple • jp
8
良かった
Pros:

駅前にも関わらず値段が安い

2026-05-09 • via Nuitee
原田 • couple • jp
8
最高の朝食でした
Pros:

朝食が美味しかった。おかずの種類が豊富だった。
スタッフさんの声かけが良かった。

Cons:

朝食でお盆があればなお良い。

2026-05-08 • via Nuitee
E
Emmanuelle • solo_traveller • fr
8
2026-05-07 • via Nuitee
Y
Yoshihiro • solo_traveller • jp
7
2026-05-07 • via Nuitee
I
ito • solo_traveller • jp
6
2026-05-06 • via Nuitee
A
ayame • couple • jp
10
2026-05-06 • via Nuitee
T
Tsutomu • couple • jp
7
2026-05-05 • via Nuitee
C
CHUNGSHENG • solo_traveller • tw
9
2026-05-04 • via Nuitee
K
KAWASAKI • solo_traveller • jp
9
2026-05-04 • via Nuitee
M
Megumi • solo_traveller • jp
7
2026-05-03 • via Nuitee
K
KENICHI • family_with_children • jp
9
この価格なら、素晴らしい。
Pros:

朝食の芋煮汁が美味しかった。郷土料理は迎えてくれている感が出るので、とても嬉しかったです。

Cons:

朝食会場はトレーがないので、何度も往復する必要があった

2026-05-03 • via Nuitee
E
emi • solo_traveller • jp
10
2026-05-02 • via Nuitee
H
Hjallen • solo_traveller • se
10
Pros:

Great location close to station! Breakfast was also good!

2026-05-01 • via Nuitee
W
WATANABE • solo_traveller • jp
10
2026-05-01 • via Nuitee
K
kenichi • solo_traveller • jp
5
2026-04-30 • via Nuitee
J
jun • solo_traveller • jp
7
2026-04-29 • via Nuitee
Q
Quinn • solo_traveller • ca
8
Comfortable and convenient value
Pros:

Great location, staff were fantastic and the breakfast in the morning was wonderful! I extended for an extra night and staff helped with the process. Bed was comfy and rooms had great value! Would recommend for anyone staying in Sendai area as the connection to busses and trains is extremely convenient!

Cons:

Only one pillow on the bed

2026-04-28 • via Nuitee
M
Masanori • solo_traveller • jp
8
2026-04-28 • via Nuitee
雪江 • couple • jp
8
2026-04-26 • via Nuitee