Comfort Hotel Sendai West

Hotels
•
Comfort
7.8 (1495 reviews)
Aoba-ku Chuo 3-5-11 , Sendai , jp
+81 22-217-7112

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Room size too small

Categories

Cleanliness
6.99
Some reviews mentioned issues with cleanliness, such as damp carpets and bugs in the bathroom.
Service
8.46
Many reviews praised the staff for being friendly and helpful.
Location
8.5
Multiple reviews highlighted the convenient location near attractions and transportation.
Room Quality
7.25
Several reviews indicated the rooms were small or old, affecting their quality perception.
Amenities
7.48
Amenities were mentioned as basic, with some rooms lacking necessary items.
Value for Money
7.44
Some reviews felt the pricing was inconsistent with what was offered.
Food and Beverage
8.49
Breakfast was frequently mentioned positively, with many enjoying the variety and quality.
Overall Experience
7.76
Overall sentiment was generally positive, balancing the pros and cons outlined.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:53

Property Description

Modern Rooms and Free Wi-Fi
Comfort Hotel Sendai West, just a stone's throw away from JR Sendai Station, boasts modern rooms with complimentary Wi-Fi. Enjoy a delicious breakfast spread with freshly baked bread and hot soup, along with a welcome coffee upon check-in.

Convenient Amenities
Experience convenience with amenities such as a trouser press, mobile phone chargers, and air humidifiers available for use. Unwind with a selection of drinks from vending machines or freshen up your wardrobe at the on-site launderette.

Explore and Indulge
Discover nearby attractions like Tohoku University and the picturesque Matsushima Island. After a day of exploration, savor a mix of Western and Japanese cuisine at the buffet breakfast. Book your stay at Comfort Hotel Sendai West for a perfect blend of comfort and convenience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SDJ

Location

Guest Reviews

7.8
Based on 1495 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 7.25
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.76
Y
Yasumasa • solo_traveller • jp
3
Cons:

部屋が汚い

2026-08-28 • via Nuitee
H
HITOMI • solo_traveller • jp
8
2026-08-26 • via Nuitee
F
Feilan • couple • tw
9
2026-08-25 • via Nuitee
M
Menghui • extended_group • tw
5
位置不錯在車站附近，房間太小，行李打開沒有活動空間，但早餐免費吃
Pros:

距離車站附近

Cons:

房間太小

2026-08-21 • via Nuitee
M
Masataka • couple • jp
9
とても満足
Pros:

朝食がとても良かった。

Cons:

アメニティが少ない

2026-08-19 • via Nuitee
T
takeo • couple • jp
7
2026-08-18 • via Nuitee
C
Chow • extended_group • tw
10
Pros:

服務佳、位置超棒。

2026-08-16 • via Nuitee
N
Naoko • couple • jp
8
2026-08-16 • via Nuitee
Y
YUMIKO • extended_group • jp
10
エアコンの故障
Pros:

思っていたより部屋が広かった。

Cons:

エアコンが、数時間単位で、なぜか切れてしまい、夜中、寝ている間にも切れては入りにしたり大変だった。

2026-08-15 • via Nuitee
M
Mei Chu • family_with_children • hk
3
Cons:

沒有預先準備兩個人的用品，包括枕頭，牙刷及拖鞋等。
已員工的英文水平不高，不明白客人的要求。

2026-08-15 • via Nuitee
J
John & Brenda • solo_traveller • au
8
Great location
Pros:

Close to station, room had two chairs and spacious compared to other places we've stayed. Staff were friendly & helpful with good luggage storage.

Cons:

Bathroom was small. However it was nice to have own bathroom so no complaints.

2026-08-15 • via Nuitee
高 • family_with_children • jp
6
お得です
Pros:

立地が良い、朝食が美味しい😋
店員さんご対応は親切です

Cons:

部屋に廊下の声を聞こえてしまいます
駐車場は分かりずらい、
枕は人数に合わなかったので受付に声かけこと

2026-08-14 • via Nuitee
O
Okamoto • family_with_children • jp
10
快適
Pros:

駐車場が隣接で便利。朝ごはんが美味しかった。

2026-08-13 • via Nuitee
T
thomas • solo_traveller • fr
8
2026-08-13 • via Nuitee
M
Marie-Therese • family_with_children • fr
5
Seul avantage de l'hôtel est son emplacement
Pros:

Boisson à discrétion, et l'emplacement de l'hôtel

Cons:

Compliqué de se faire comprendre du personnel alors qu'il y a pas mal de touristes. Les lits pas très confortables. Et le petit déjeuner car le 1er petit déjeuner nous avons décidé de faire les petits déjeuners pour 2 jours suivants ailleurs. Pas de sento

2026-08-11 • via Nuitee
阿哲 • family_with_children • tw
9
2026-08-10 • via Nuitee
S
Simona • solo_traveller • si
8
Pros:

Great location, clean rooms, friendly staff, and a good breakfast.

Cons:

The only downside was the small room size.

2026-08-09 • via Nuitee
D
Durgaprasad • couple • nl
9
2026-08-09 • via Nuitee
N
Natsue • family_with_children • jp
10
良かった！
Pros:

スタッフの方の対応が皆さん良くとても快適に過ごせました。
仙台駅近くで立地が良い割には安いと思いました。
駐車場も近くで分かりやすかったです。

Cons:

ツインとダブル（添い寝プラン）を利用しました。ツインと比べるとダブルの方は狭く感じました。

2026-08-07 • via Nuitee
N
naihan • couple • cn
4
地理位置很好，但是卫生条件堪忧，并且整体设施偏旧
Pros:

这家酒店的地理位置很不错，离仙台站真的很近，并且旁边吃的很多，对面还有一家很出名的牛舌料理

Cons:

酒店的卫生状况太糟糕了，厕所有一大群一大群的黑色小虫子，并且房间感觉很旧，很小，空调也不是很干净

2026-08-05 • via Nuitee