Sapa Horizon Hotel & Skybar

Hotels
9.6 (479 reviews)
018 Phạm Xuân Huân, Sapa, Lào Cai , Sa Pa , vn

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good staff
Great location
Cleanliness
Cons:
Food quality
Room facilities
Inflexible management

Categories

Cleanliness
9.36
Mentioned issues with dirty bed cover and food left in room highlight cleanliness concerns.
Service
10
Staff were highly praised for their responsiveness and courtesy.
Location
10
The hotel location is frequently described as good and convenient.
Room Quality
9.36
Some issues noted with room air conditioning and small space.
Amenities
9.36
Several amenities lacked, such as no refrigerator for milk.
Value for Money
9.86
Overall value perception diminished by issues with room conditions.
Food and Beverage
8.86
Breakfast quality and options were criticized by multiple guests.
Overall Experience
10
Strong staff service enhanced the experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:33

Property Description

Picturesque Mountain Views and Free WiFi

Sapa Horizon Hotel, located just 50 meters from the Nha Tho Da Church, offers stunning mountain views and complimentary WiFi access. The tastefully furnished rooms feature satellite TV, a seating area, and convenient amenities like tea/coffee facilities and a minibar. The en suite bathrooms are equipped with free toiletries and a shower or bathtub.

Convenient Services and Dining Options

The hotel's 24-hour front desk staff is available for luggage storage, laundry/ironing services, and bicycle rentals, ensuring a hassle-free stay. Guests can enjoy delicious Asian and international cuisines at the Authentic Sapa Restaurant or opt for room service for a private dining experience.

Nearby Attractions and Shuttle Services

Explore the nearby Sa Pa Lake or visit the Fansipan Legend Cable Car Station, both just a short distance away. For convenience, the hotel offers shuttle services to the Lao Cai Train Station, located 35 km from the property.

Experience comfort and convenience at Sapa Horizon Hotel – book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 5 years old and over stay for VND 454,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 479 reviews
Cleanliness: 9.36
Service: 10
Location: 10
Room Quality: 9.36
Amenities: 9.36
Value for Money: 9.86
Food and Beverage: 8.86
Overall Experience: 10
D
Derek couple gb
9
The Hotel and Room is fabulous and the staff make you feel so very welcome.
Pros:

The corner room with Mountain View was worth the little bit extra - wow wow wow. The staff were wonderful and so helpful. A particular mention for Wendy on reception who was not only efficient but also customer focused. She was keen to practice her English and went out of her way to help whenever we spoke with her. Leon on reception was also so very helpful.

2026-05-09 via Nuitee
R
Ridouh couple fr
10
Pros:

hôtel très bien situé, qui sens toujours très bon.
personnel très sympathique notamment Wendy qui montrait de l’intérêt pour notre voyage
merci à Wendy pour son accompagnement

2026-05-09 via Nuitee
F
Frank solo_traveller au
10
Pros:

The staff were amazing. I am not good with names so I can not remember all of them but Wendy and the other two at the counter went out of there way to help with everything. Ever as we were leaving the man tried to organise us getting dropped off at another hotel.
Thank you to the friendly staff

Cons:

The main thing was what a lot of hotels are doing is putting a cooler in the room instead of a fridge so you can not have a cold drink or put food in it
One other thing maybe not have set menu's for dinner

2026-05-09 via Nuitee
B
Bova couple au
9
Stay was fantastic. Would stay again and recommend
Pros:

Staff were incredibly helpful and friendly . Location was right next to Sun Central but in a side road so was quiet but close to everything

Cons:

Loved the property

2026-05-08 via Nuitee
M
Marie-Pierre solo_traveller fr
10
Pros:

Hotel très agréable avec un personnel efficace et très serviable notamment Léon à l'accueil qui nous a très bien renseigné et qui a géré le transfert de Bac Ha à Nin Binh très rapidement.
Les chambres sont très confortables et les salles de bains également.
Très belle douche.

Cons:

Rien

2026-05-07 via Nuitee
H
hadas family_with_children il
8
2026-05-07 via Nuitee
O
Ondine couple au
10
2026-05-06 via Nuitee
T
Taku couple jp
10
2026-05-05 via Nuitee
K
Kévin couple nc
10
Pros:

Le personnel était au petit soin, la chambre était déjà prête à notre arrivée à midi et on a été surclassés 🤩 la chambre était incroyable et la vue sublime sur la vallée et les montagnes de Sapa ! La tête dans les nuages sans vis à vis, en plein dans le centre animé de la ville ! Petit déjeuner très bien au 9eme étage.

2026-05-04 via Nuitee
C
Cicero couple ca
8
Excelente opção para Sapa!
Pros:

Excelente opção na cidade de Sapa, hotel muito bem localizado, todo reformado, os quartos são espaçosos, o café da manha muito diversificado. Camas confortáveis, quarto limpo, boa internet. Apesar de bem central o quarto era bem silencioso. A equipe é muito amável.

Cons:

Não teve nada que nos desagradasse, foi tudo muito bom.

2026-04-30 via Nuitee
R
Robin couple fr
10
Très bon hôtel
Pros:

Très bon hôtel, équipements neufs, très bon emplacement en plein centre de Sapa, personnels chaleureux et réceptionnistes de bons conseils

2026-04-25 via Nuitee
I
Irma couple us
9
Wendy at the front desk was very helpful from check in to check out.
Pros:

The location was perfect.

Cons:

The rooms are nice but very small.

2026-04-23 via Nuitee
M
Maja couple si
10
2026-04-21 via Nuitee
L
Luc couple ca
10
Exceptionnelle
Pros:

Le personnelle est attentionné, et une mention pour Lisa elle nous a bien conseiller. La literie la chambre était superbe.

Cons:

Rien

2026-04-19 via Nuitee
S
sulin solo_traveller sg
9
Surprisingly quiet, good views in town center
Pros:

Crazy good breakfast and surprisingly quiet and good views despite being smack in the thick of town

2026-04-18 via Nuitee
D
Debbie extended_group gb
9
Nice, friendly and central with comfy beds.
Pros:

It was nicely central, with comfortable beds. Breakfast was great.

Cons:

The bathroom was small.

2026-04-17 via Nuitee
W
winter993 solo_traveller us
10
Beautiful place.
Pros:

Location, location, location. I loved that it's in the center of the city, but far from the chaos of downtown. Service was great. Staff was very nice and attentive. Loved the afternoon tea service. And the restaurant serves a great menu.

Cons:

None.

2026-04-14 via Nuitee
A
Anna couple at
10
Pros:

We really enjoyed our stay at this hotel in Sapa. It’s a new property, everything was very clean and well taken care of, and our room had a lovely balcony with a great view of the mountains and the town.

The staff were extremely welcoming and helpful, especially Wendy. She made a big difference during our stay, gave us useful tips about the city, explained how to get around, and was always ready to help with any questions. Even outside of her working hours, she stayed in touch and supported us, which we truly appreciated.

Wendy is warm, attentive, and very professional, it was a pleasure interacting with her.

Breakfast was great as well, with plenty of options to choose from. The restaurant also offers a beautiful view, which made the mornings even better.

Would definitely recommend staying here!

2026-04-11 via Nuitee
M
Menachem solo_traveller il
10
2026-04-11 via Nuitee
M
Maren couple de
10
Sehr schönes Hotel, tolle Lage und super Personal!
Pros:

Die Lage war super und das Personal super freundlich.

2026-04-09 via Nuitee