Macdonald Windsor

Hotels
•
Macdonald Hotels & Resorts
9 (6086 reviews)
23 High Street , Windsor , GB
+44 344 879 9101

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Cleaning issues

Categories

Cleanliness
8.25
The cleaning needs to be deeper and carpets should be cleaned regularly.
Service
9.25
Mixed experiences with staff; however, some guests noted friendly and welcoming staff.
Location
9.75
Excellent location, very close to shops, restaurants, and attractions.
Room Quality
8.25
Some comfort issues with beds; overall, guests enjoy the modern interior.
Amenities
9.25
Good amenities, though some guests noted a lack of charging points and hooks for coats.
Value for Money
8.75
Generally good value, though some extra charges for breakfast were noted.
Food and Beverage
9.25
Breakfast options were well received, but some felt the charges were excessive.
Overall Experience
9.25
Overall enjoyment of the stay with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:27

Property Description

Luxurious Accommodation
Located on Windsor High Street, Macdonald Windsor offers elegantly styled rooms with modern amenities such as air conditioning, flat-screen TVs, and complimentary WiFi. The hotel's prime location opposite Windsor Castle provides guests with stunning views and easy access to the town's attractions.

Fine Dining Experience
Guests can indulge in a culinary journey at Caleys Restaurant, known for its intimate ambiance and creative menu featuring organic, seasonal ingredients. Enjoy a delicious cooked breakfast each morning and take advantage of 24-hour room service for ultimate convenience.

Convenient Location
With proximity to London Heathrow Airport and popular attractions like Thorpe Park and Windsor Racecourse, Macdonald Windsor Hotel is the perfect choice for both leisure and business travelers. Explore the beauty of Royal Windsor with ease, knowing valet parking is available for a hassle-free stay.

Experience luxury and convenience at Macdonald Windsor - book your stay now for an unforgettable getaway.

Important information:

Note regarding advance purchase:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

Please note that the hotel doesn't accept any cash payments.

Please note that extra beds and cots are available subject to availability only and have to be confirmed by the property. Please use the Special Request Box to arrange this or contact the property directly using the contact details on the booking confirmation.

Please note that parking is available for GBP 40 per car per night.
When booking 7 rooms or more, different policies and additional supplements may apply.

Please note that pet is £20 per night, per pet.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

9
Based on 6086 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
J
James • couple • gb
10
2026-09-19 • via Nuitee
O
Oksana • extended_group • gb
9
Comfortable and welcoming hotel
Pros:

Great location, right next to the Windsor castle. Big rooms, lovely and helpful staff.

Cons:

Nothing

2026-09-19 • via Nuitee
N
Nathalie • solo_traveller • gb
8
A lovely stay. !!
Pros:

The location, the hotel facilities, the people working there, very helpful, genuine and smiling

Cons:

Well , our room was very comfortable but one can see it probably needs an update 😌
Bathroom specially
sink taps, shower heads and floor l
But really
We thought it's all ok for what it costs !!

2026-09-19 • via Nuitee
C
catherine • solo_traveller • gb
9
2026-09-19 • via Nuitee
J
Juliann • extended_group • au
9
Our home away from home in Windsor.
Pros:

The breakfast had amazing choice to satisfy everyone. They stored our luggage so that we could wander the town before a late flight.

Cons:

The two for one cocktails during happy hour were not good value.

2026-09-19 • via Nuitee
S
Stephen • solo_traveller • gb
10
2026-09-18 • via Nuitee
K
Kevyn • couple • gb
8
Was good and would return
Pros:

Central location

Cons:

Asked for room to be replenished when the maid was outside the room but wasn’t done had to go to reception and get items ourselves

2026-09-18 • via Nuitee
J
Jack • couple • gb
10
2026-09-17 • via Nuitee
S
Stephen • solo_traveller • gb
10
2026-09-17 • via Nuitee
J
James • couple • gb
7
2026-09-16 • via Nuitee
J
Jill • family_with_children • gb
9
2026-09-16 • via Nuitee
M
Michael • couple • au
10
We really enjoyed our stay. We would highly recommend McDonald Windsor
Pros:

On site breakfast was excellent

2026-09-15 • via Nuitee
匿名１ • solo_traveller • ch
10
Highly recommended !!
Pros:

Staffs are very kind and friendly. The room was good and comfortable- the bed was good

Cons:

Nothing particular

2026-09-14 • via Nuitee
F
Ferg1111 • solo_traveller • ie
6
2026-09-14 • via Nuitee
C
Cameron • family_with_children • au
8
Still a great place to stay, but I think the owners should re-assesss the decision to remove phones.
Pros:

The location of the hotel is splendid! I had stayed there before so got the room I had expected. It is a well-equipped suite which has a balcony overlooking the street and some pageantry!

Cons:

I have commented before about the inconvenience of the phone system. This further stay has made it feel worse, not better. My earlier comment was: "There are no longer in-room phones. I had to use my mobile phone for in-hotel communications with reception etc. This was repeatedly inconvenient. I found it all rather too strange an "advance"!" So, one has to make an external call to get through to hotel staff / services or other members of one's journeying party.

2026-09-14 • via Nuitee
J
james • couple • gb
10
Pros:

Excellent location and friendly staff

2026-09-14 • via Nuitee
W
Walton • solo_traveller • gb
10
2026-09-13 • via Nuitee
I
ISABELA • solo_traveller • fr
9
Pros:

Emplacement
Standing de l’hôtel

Cons:

Chambre un peu sombre sans vue

2026-09-13 • via Nuitee
I
ISABELA • family_with_children • fr
9
2026-09-13 • via Nuitee
R
Rebecca • solo_traveller • gb
5
2026-09-13 • via Nuitee