Macdonald Windsor

Hotels
•
Macdonald Hotels & Resorts
9 (5374 reviews)
23 High Street , Windsor , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Cleaning issues

Categories

Cleanliness
8.25
The cleaning needs to be deeper and carpets should be cleaned regularly.
Service
9.25
Mixed experiences with staff; however, some guests noted friendly and welcoming staff.
Location
9.75
Excellent location, very close to shops, restaurants, and attractions.
Room Quality
8.25
Some comfort issues with beds; overall, guests enjoy the modern interior.
Amenities
9.25
Good amenities, though some guests noted a lack of charging points and hooks for coats.
Value for Money
8.75
Generally good value, though some extra charges for breakfast were noted.
Food and Beverage
9.25
Breakfast options were well received, but some felt the charges were excessive.
Overall Experience
9.25
Overall enjoyment of the stay with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:27

Property Description

Luxurious Accommodation
Located on Windsor High Street, Macdonald Windsor offers elegantly styled rooms with modern amenities such as air conditioning, flat-screen TVs, and complimentary WiFi. The hotel's prime location opposite Windsor Castle provides guests with stunning views and easy access to the town's attractions.

Fine Dining Experience
Guests can indulge in a culinary journey at Caleys Restaurant, known for its intimate ambiance and creative menu featuring organic, seasonal ingredients. Enjoy a delicious cooked breakfast each morning and take advantage of 24-hour room service for ultimate convenience.

Convenient Location
With proximity to London Heathrow Airport and popular attractions like Thorpe Park and Windsor Racecourse, Macdonald Windsor Hotel is the perfect choice for both leisure and business travelers. Explore the beauty of Royal Windsor with ease, knowing valet parking is available for a hassle-free stay.

Experience luxury and convenience at Macdonald Windsor - book your stay now for an unforgettable getaway.

Important information:

Note regarding advance purchase:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

Please note that the hotel doesn't accept any cash payments.

Please note that extra beds and cots are available subject to availability only and have to be confirmed by the property. Please use the Special Request Box to arrange this or contact the property directly using the contact details on the booking confirmation.

Please note that parking is available for GBP 40 per car per night.
When booking 7 rooms or more, different policies and additional supplements may apply.

Please note that pet is £20 per night, per pet.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 5374 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
B
Barbara • couple • us
8
2026-03-07 • via Nuitee
T
Tracey • couple • gb
9
.
Pros:

.

Cons:

.

2026-03-07 • via Nuitee
K
Kelvin • solo_traveller • gb
8
2026-03-07 • via Nuitee
R
Rodney • couple • gb
6
2026-03-06 • via Nuitee
G
Giacomo • solo_traveller • ch
10
2026-03-05 • via Nuitee
A
Andrea • couple • gb
9
Pros:

Location was great, right by Windsor Castle, shops and restaurants.

Cons:

Having to pay additional costs for use of the hotel car park

2026-03-04 • via Nuitee
M
Miranda • family_with_children • gb
10
Pros:

Excellent in room coffee machine and super bathroom

2026-03-03 • via Nuitee
A
Antony • couple • gb
9
Amazing location, staff and hotel
Pros:

Staff and cleanliness

Cons:

Pillows

2026-03-02 • via Nuitee
C
Capaldi • couple • gb
4
Won’t come back again.
Pros:

Location

Cons:

Some staff was rude and the bar of a 4 starts hotel closes at 11pm with no drinks served to room. Parking is a Robert, £40 until 1pm next days so likely to be less than 24 hours.

2026-03-01 • via Nuitee
J
Joana • extended_group • pt
4
Mau, se voltasse ficava na mesmos localização mas noutro hotel
Pros:

A Localização

Cons:

Quarto pequeno, baixo porque fiquei no último andar, a minha filha com 12 anos ficou numa cama que nem um hotel 2 estrelas colocava
Ao pequeno-almoço o galão é cobrado à parte
Pequeno almoço muito fraco para o preço
Mais vale comer num café ao lado do hotel

2026-03-01 • via Nuitee
D
Daniel • couple • gb
7
Excellent staff, amazing customer service
Pros:

The car park attendants were so professional and they treated us like royalty

Cons:

Bed was a bit hard

2026-03-01 • via Nuitee
J
Joana • extended_group • pt
4
Não recomendo
Pros:

Localization

Cons:

Do pequeno-almoço dos funcionários do quarto r da cama

2026-03-01 • via Nuitee
C
Christopher • couple • gb
9
2026-02-28 • via Nuitee
A
Andrew • solo_traveller • gb
7
Short but exactly what we needed.
Pros:

Location, service, breakfast

Cons:

Wi-Fi patchy. Shower so-so.

2026-02-28 • via Nuitee
J
James • couple • gb
8
Pros:

Good clear communication including parking.
Rooms and staff good as expected

2026-02-26 • via Nuitee
K
Kelly • couple • gb
9
Pros:

Location is perfect, breakfast is great & you have the opportunity to have in your room.

2026-02-25 • via Nuitee
C
charles • couple • gb
9
Lovely hotel stayed many times
Pros:

Fantastic location very friendly staff helpful

Cons:

Bathroom requires modification a bit tired for the cost but a lovely hotel

2026-02-24 • via Nuitee
E
EmmaVG • family_with_children • gb
10
Pros:

The staff were excellent and the service we received throughout was great, really welcoming. We had a double room for two nights which was lovely, nice and comfy with slippers, robe and coffee machine. Location was amazing. We also had secure parking for the stay which was reassuring.

2026-02-24 • via Nuitee
G
greg • couple • gb
10
2026-02-24 • via Nuitee
R
rachel • couple • gb
6
Good overall issue over room dealt with professionally and promptly
Pros:

Location

Cons:

Had to change room as bad smell and carpet wet
Tired room in need of some maintenance upgrading

2026-02-24 • via Nuitee