The Castle Hotel

Hotels
Independent
7.6 (104 reviews)
The Green, Saltwood, Hythe, England, CT21 4AJ , Hythe , GB

Pets allowed

Facilities

Free WiFi
Wheelchair accessible
Hiking/biking trails nearby
Breakfast available (surcharge)
Smoke-free property
Free reception
Snack bar/deli
Free self parking
Food and water bowls

Review Highlights

Pros:
Central location
Friendly staff
Comfortable rooms
Historic charm
Cons:
Overpricing
Maintenance issues
Limited amenities
Room darkness

Categories

Cleanliness
7.7
Guests appreciated the overall cleanliness, although some mentioned maintenance issues.
Service
7.9
Service was rated positively by most guests, with some mentioning staff engagement as an area for improvement.
Location
8
The hotel's central location was praised, providing easy access to key areas in the city.
Room Quality
7.5
Rooms were generally comfortable and spacious, with occasional complaints about darkness and small beds.
Amenities
7
Amenities received mixed reviews, with some guests enjoying the historic design, while others noted issues like lack of air conditioning.
Value for Money
5.3
Several guests felt the hotel was overpriced for the services provided, especially in terms of value and personalization.
Food and Beverage
7.2
Food and beverage options were generally satisfactory, with comments on menu variety and pricing.
Overall Experience
7.8
Most guests had a positive overall experience, praising the hotel's charm and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 19:51

Property Description

Close to Nature Trails and Parks
The Castle Hotel is conveniently located near hiking and biking trails, as well as parks where you can immerse yourself in nature.

Dining and Social Opportunities
Indulge in delicious meals at the hotel's restaurant, enjoy drinks at the bar/lounge, and mingle with other guests at the complimentary daily reception.

Comfortable Stay
Relax in one of the 6 cozy guestrooms equipped with modern amenities, and make use of the free onsite parking during your stay.

Book your stay at The Castle Hotel today and experience the perfect blend of nature, comfort, and hospitality by the sea.

Important information:

  • A car is not required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LGW

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

7.6
Based on 104 reviews
Cleanliness: 7.7
Service: 7.9
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 5.3
Food and Beverage: 7.2
Overall Experience: 7.8
M
Malcolm
4
Pros:

Property in poor repair and gardens overgrown and not looked after
Food very basic
The bar shut at 20.30hrs after the locals left, asked to have our drinks in our bedroom and made feel uncomfortable until we finished our drink

2025-06-12 via Nuitee
P
Pamela family
10
Pros:

Great stay and lovely food.

2025-06-04 via Nuitee
C
Christine
10
Pros:

Comfortable stay in good location. Hospitable and friendly.

2025-05-27 via Nuitee
S
Scott
4
Very tired, needs some tlc
Pros:

The hotel is very tired, it needs a lick of paint everywhere. All of the staff kept saying how busy they were but the hotel didn't look busy at all. The beds were uncomfortable, the shower is tiny and the bed for my daughter had no headboard.
We were asked if we wanted breakfast, I said I don't know yet and I was told that I needed to make a decision straight away.

2025-05-04 via Nuitee
A
Anne
10
A super two day break away.
Pros:

This small hotel is clean and friendly. The food is all freshly prepared and cooked for each order. It was very tasty and well presented. Owners and staff are friendly and welcoming.

They also welcome, for a small charge, well behaved dogs which is great if you own a pet that you cannot leave at home with someone else. Our little dog loved the area and there was a nice walk close by.

2025-04-11 via Nuitee
P
Paul partner
8
Pros:

Property upgrade in progress. Accommodation fine.
Pub area very welcoming. Good English breakfast. Lovely hosts.

2025-03-27 via Nuitee
V
Verified traveler
6
Cold
Pros:

Ok, but a very cold room

2025-02-16 via Nuitee
P
Paul partner
10
Pros:

Owners very welcoming and accommodating.
Rooms clean and pleasant.
Great food. Great real ales and cider.

2025-01-01 via Nuitee
V
Verified traveler
4
Pros:

Shabby hotel, old fashioned room, horrible bathroom. NOT as photos suggested! No food. No parking. No wonder the pub was empty. Shan't go there again despite proximity to Le Shuttle.

2024-12-29 via Nuitee
S
Siobhan
6
Pros:

A two night stay away. The room was a nice size.
The carpark is shared with village, so the first night we had to park on the road.
The checking in times are strict, as the bar/ pub closes.

2024-11-03 via Nuitee
N
Nicholas
10
Pros:

Decent room , good value .

2024-10-26 via Nuitee
H
Helen
8
Night away
Pros:

We stayed here as we had a reservation at hide and fox resturant, perfect location as its almost opposite!
Owners lovely, room was comfortable and clean, although a little dated and small.
We only had a pre dinner drink in the pub so cant comment on the food as we opted to have brunch down in hythe the following morning.
Room had tv with various channels, tea and coffee facilities, also shower gel and shampoo was provided in the shower room

2024-09-30 via Nuitee
N
Nicola partner
6
Pros:

Average not made very welcome

2024-09-17 via Nuitee
E
Elaine
6
Pros:

The hotel closes at 9pm so you cannot get a drink when you get back from an event or a bar snack , eg crisps etc

2024-08-28 via Nuitee
J
julian family
8
Pros:

We stayed here for one night. The pub is a proper old English pub. Nice garden to sit in even though it on the main road that runs through the village but it's not a problem as it seems very quiet. Staff are very friendly and welcoming. Large selection of bear, larger and spirits. The food was reasonably priced and fresh. Room we stayed in had a 4 poster bed which was very comfortable as well as comfortable pillows. Some people will moan the decor is dated in the rooms and to a degree it is but it's clean and comfortable. I would say that in time this will be updated. The cost of living effects not just people but business as well. Front of house is what people see ie the pub which looks like it has not long been done so in time i am sure the rooms will be to. Only bad point is no milk in the morning for tea in the room as it had gone off. A small fridge in the room would solve the problem but not a big deal. If we are ever this way again i would stay here. And even recommend it to family and friends. Look forward to sticky toffee pudding if we go back.

2024-08-27 via Nuitee
S
Stephen partner
8
Pros:

Very good service from staff nothing to much trouble.

2024-08-23 via Nuitee
A
Anthony partner
10
Pros:

Pleasant stay and good food

2024-06-24 via Nuitee
F
Freda friends
10
Pros:

Only needed a room for the night, so not a lot to say. Met needs just fine, quiet and clean. Room exactly as specified, and set up as requested. Woould use again.

2024-06-14 via Nuitee
V
Verified traveler
2
Will not be back
Pros:

Very run down

2024-06-08 via Nuitee
R
Rob
8
Nice and cozy
Pros:

Nice cozy hotel with friendly staff.

2024-06-03 via Nuitee