Hilton Garden Inn Silver Spring White Oak

Hotels
Hilton Garden Inn
8.8 (531 reviews)
2200 Broadbirch Drive , Silver Spring , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Inconsistent cleanliness
Poor breakfast options
High prices

Categories

Cleanliness
8.48
Mixed reviews regarding cleanliness; some inconsistencies noted.
Service
9.65
Staff were described as friendly and accommodating throughout various reviews.
Location
9.69
Location was consistently highlighted as a positive aspect near family and other amenities.
Room Quality
8.64
Rooms were generally clean but had some issues with outdated decor and maintenance.
Amenities
8.17
Breakfast service and certain amenities lacked consistency and quality.
Value for Money
8.83
Price was considered above average compared to offered amenities.
Food and Beverage
7.68
Several complaints about the breakfast and absence of options.
Overall Experience
9.25
Overall positive experiences despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:06

Property Description

Modern Amenities and Comfort
Experience comfort and convenience at the Silver Spring North Hilton Garden Inn. Each guest room features a 37-inch flat-screen TV, free Wi-Fi, and ergonomic work desk. Enjoy the added convenience of a microwave and refrigerator in every room.

Fitness and Business Facilities
Stay active at our modern gym or take care of business at the 24-hour business center. Whether you're here for work or leisure, we have you covered with our top-notch facilities.

Dining Options
Savor delicious meals at The Garden Grille® & Bar, or grab a quick bite at the Great American Grill. With dining options available throughout the day, you'll never go hungry during your stay.

Book your stay at the Hilton Garden Inn Silver Spring North now for a memorable and comfortable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 531 reviews
Cleanliness: 8.48
Service: 9.65
Location: 9.69
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.83
Food and Beverage: 7.68
Overall Experience: 9.25
M
Miranda-Encinas couple us
7
2026-02-08 via Nuitee
J
Jonathan couple us
1
Pros:

Nothing- the booking was made in error and they would not permit cancellation

Cons:

We called and write to the manager multiple times about the error but did not get the courtesy of a response

2026-01-27 via Nuitee
T
Taiye extended_group us
8
Nice stay
Pros:

very good

Cons:

nothing

2026-01-20 via Nuitee
T
Thomas extended_group us
7
2026-01-20 via Nuitee
J
Jennifer family_with_children us
8
2026-01-19 via Nuitee
A
Ange solo_traveller us
10
2026-01-19 via Nuitee
J
Joshua family_with_children us
10
Very comfortable and accommodating!
Pros:

The room was very nice and comfortable! The shower pressure was amazing!

Cons:

The pool water was way too cold to enjoy!

2026-01-19 via Nuitee
S
Sylvia family_with_children us
7
No thing good or bad. Just a place to spend a night.
Pros:

N/A

2026-01-19 via Nuitee
O
Omeresan Mimi couple gb
4
Staff PR needs improvement and professionalism
Pros:

Nothing really old fashioned hotel. I only enjoyed a swin. Staff PR was very poor. Room is clean.

Cons:

Room had offensive smell three different rooms viewed for change of room. Poor staff support. I had to use over half bottle of perfume and by the next day room was ok no more smell. I think is lack of ventilation.

2026-01-19 via Nuitee
T
Teyana solo_traveller us
1
The staff was not welcoming.
Cons:

The staff. The waitress at breakfast to be exact. I was told by the receptionist that breakfast was complimentary when checking in. At breakfast, I was greeted and asked would I like to have the buffet breakfast as her arm pointed towards the hot food station. She left me with the expression that cold food was free and the hot food at $13. I told her no thanks, grab a muffins and fruits. She later placed a bill on the table. I told her that receptionist told me that breakfast was free and I didn’t grab any hot food from the buffet station. She explain that the $13 buffet was for everything, and if denied, I have to pay for the individual food I have in a combative tone. As if she expected me have an unpleasant attitude to her explanation. I wish she would have explained it in detail when she first greeted me. I probably would have walked to IHOP. I added my name, signature, and room number to the bill and left. I heard the waitress yelling asking the receptionist to have me go back to the breakfast area. She assumed that I walked off without paying for the food. As soon as the receptionist asked me to go back, we both her the cashier say “nevermind”. Why would she assume I left without paying my $6 or $8bill? She could have open the bill to see if I signed it before jumping to conclusions. What a way to treat the guest. At arrival, the receptionist tried to charge me for a room I already paid for. He said that it’s not paid for and guest paid at arrival. I went into my emails to find the receipt, then he said that the room is paid for and stated to put my card on file for a $50 hold. The whole exchange is awkward. The staff was not welcoming and I would never stay there again and probably wouldn’t stay at Hilton as a whole. The waitress was of African descent, elderly, 5ft 3in ish, with short hair and wears glasses. She was so unkind to me.

2026-01-19 via Nuitee
A
Anita couple us
4
Won’t stay there again.
Pros:

The breakfast was OK.

Cons:

Clean the room when asked.

2026-01-19 via Nuitee
E
Emmaculate family_with_children us
9
2026-01-19 via Nuitee
L
Lutfunnessa solo_traveller us
7
N/a
Pros:

N/a

Cons:

N/a

2026-01-14 via Nuitee
L
Lutfunnessa solo_traveller us
7
N/a
Pros:

N/a

Cons:

N/a

2026-01-14 via Nuitee
A
Antonia family_with_children us
10
2026-01-13 via Nuitee
P
Papis solo_traveller us
7
2026-01-11 via Nuitee
T
Thomas couple us
1
2026-01-06 via Nuitee
D
Djanka couple us
10
Pros:

Everything is good

Cons:

Clean

2026-01-06 via Nuitee
L
Laurette couple us
9
Will book again
Pros:

Comfort, cleanliness & location to family

Cons:

No comment

2026-01-03 via Nuitee
C
Cecelia solo_traveller us
9
Great hotel, great staff, and excellent location.
Pros:

Location was good. Breakfast was okay.

Cons:

The breakfast buffet no longer exist and that’s unfortunate because it was a plus for me.

2026-01-01 via Nuitee