Novotel RJ Santos Dumont

Hotels
•
Novotel
8.4 (1855 reviews)
Rua Marechal Camara, 300 , Rio de Janeiro , br
+55 21 3506-8500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast quality
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.79
Some complaints about dirtiness and room conditions were noted.
Service
9.26
Staff were described as friendly and attentive.
Location
8.8
Good location for airport and city center access.
Room Quality
7.25
Issues with room conditions and mattress quality were mentioned.
Amenities
8.78
Adequate amenities were available, but some issues with maintenance.
Value for Money
7.74
Some guests felt the price did not match the quality and amenities offered.
Food and Beverage
8.79
Breakfast received positive feedback, but some found it expensive.
Overall Experience
8.76
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Modern Comforts and Convenient Location

Contemporary Rooms and Culinary Delights
The Novotel Rio de Janeiro Santos Dumont offers stylish rooms with 24-hour room service, each adorned with calming colors and elegant wooden furnishings. Guests can enjoy a TV, air conditioning, and the convenience of on-site dining at the 365 Restaurant and Bar, serving a mix of Brazilian and international dishes along with refreshing cocktails.

Fitness and Relaxation
Stay active at the hotel's fitness centre or unwind in the sauna for a rejuvenating experience. Whether you're looking to keep up with your workout routine or simply pamper yourself, Novotel Santos Dumont has you covered.

Explore and Discover
Located close to Santos Dumont Airport and various local attractions, including Museu Belas Artes, this hotel provides easy access to the city's highlights. Don't miss out on a comfortable stay with great amenities - book your stay now!

Important information:

Children under 18 are obliged to present their ID/passport upon check-in.

This property accepts dogs and cats up to 15kg (only one pet per apartment). We do not accept wild animals.
Bringing a pet has an additional cost to be confirmed with the property.
Required presentation of vaccination card (up to date anti-rabies vaccine) and signature of the liability waiver available at our reception.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Location

Guest Reviews

8.4
Based on 1855 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.25
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
M
Mari • solo_traveller • br
10
2026-08-20 • via Nuitee
M
Mauro • couple • br
10
2026-08-20 • via Nuitee
R
Rodrigo • solo_traveller • br
7
2026-08-20 • via Nuitee
R
Rodrigo • couple • br
1
Fui enganado
Pros:

Limpeza

Cons:

cuidado hein: eles falam que tem café e estacionamento, porém são pagos. A ferramenta de busca acabou direcionando para o novotel. Depois que percebi, não consegui mais cancelar

2026-08-20 • via Nuitee
R
Rodrigo • solo_traveller • br
8
2026-08-20 • via Nuitee
T
Thiago • solo_traveller • br
8
Pros:

Refeicoes

Cons:

Sofa cama é pessimo, colchao fino e velho

2026-08-17 • via Nuitee
M
MNILDA • solo_traveller • br
8
Atendimento, localização e cordialidade da equipe excelente. Limpeza do quarto, pode melhorar.
Pros:

Localização excelente, atendimento dos funcionários excelente. Localização excepcional.

Cons:

Limpeza dos quartos

2026-08-17 • via Nuitee
M
mpsjabur • family_with_children • br
4
Fezes
Pros:

A localização

Cons:

O Chuveiro não funcionava com agua quente. Tomamos banho de gato. A sugestão proposta pela propriedade foi a de enviar um técnico. Ninguém quer um técnico dentro do quarto... Quarto inapto.
No ato da reserva pedi um berço para minha filha neném. Ao chegar la, no check in, também. Passou uma hora, jantei, voltei, e nada de berço. Tive que ligar e pedir de novo.... Muita falta de atenção e consideração.

2026-08-17 • via Nuitee
C
Claudia • family_with_children • be
10
2026-08-16 • via Nuitee
L
Lisiane • solo_traveller • br
10
Fou maravilhosa
Pros:

Roupa de cama e limpeza.

2026-08-15 • via Nuitee
W
Werley • solo_traveller • br
10
2026-08-14 • via Nuitee
C
Carolina • solo_traveller • br
8
2026-08-14 • via Nuitee
J
Jose Antonio • solo_traveller • br
7
Pros:

Condicoes gerais satisfatorias. Confortavel e bem localozado.

Cons:

Desatencao na emissao da nota fiscal solicotada. Entregaram apenas o RPS

2026-08-12 • via Nuitee
E
Elodie • family_with_children • br
8
2026-08-12 • via Nuitee
A
Anibal Takeo • family_with_children • br
10
Perfeito, ótimo custo benefício
Pros:

Os funcionários são muito educados e prestativos, nos ajudaram e orientaram sobre todas as questões que pedimos ajuda.

Cons:

Foi tudo excelente. Não tenho nada a reclamar

2026-08-11 • via Nuitee
M
Marshal • solo_traveller • kr
5
2026-08-09 • via Nuitee
R
Roberto • solo_traveller • br
10
2026-08-08 • via Nuitee
S
Sabrina • family_with_children • br
7
2026-08-08 • via Nuitee
L
Luiz H • family_with_children • br
10
2026-08-07 • via Nuitee
R
Rodrigo • family_with_children • br
8
2026-08-07 • via Nuitee