Novotel RJ Santos Dumont

Hotels
Novotel
8.4 (1716 reviews)
Rua Marechal Camara, 300 , Rio de Janeiro , br

Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast quality
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.79
Some complaints about dirtiness and room conditions were noted.
Service
9.26
Staff were described as friendly and attentive.
Location
8.8
Good location for airport and city center access.
Room Quality
7.25
Issues with room conditions and mattress quality were mentioned.
Amenities
8.78
Adequate amenities were available, but some issues with maintenance.
Value for Money
7.74
Some guests felt the price did not match the quality and amenities offered.
Food and Beverage
8.79
Breakfast received positive feedback, but some found it expensive.
Overall Experience
8.76
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Modern Comforts and Convenient Location

Contemporary Rooms and Culinary Delights
The Novotel Rio de Janeiro Santos Dumont offers stylish rooms with 24-hour room service, each adorned with calming colors and elegant wooden furnishings. Guests can enjoy a TV, air conditioning, and the convenience of on-site dining at the 365 Restaurant and Bar, serving a mix of Brazilian and international dishes along with refreshing cocktails.

Fitness and Relaxation
Stay active at the hotel's fitness centre or unwind in the sauna for a rejuvenating experience. Whether you're looking to keep up with your workout routine or simply pamper yourself, Novotel Santos Dumont has you covered.

Explore and Discover
Located close to Santos Dumont Airport and various local attractions, including Museu Belas Artes, this hotel provides easy access to the city's highlights. Don't miss out on a comfortable stay with great amenities - book your stay now!

Important information:

Children under 18 are obliged to present their ID/passport upon check-in.

This property accepts dogs and cats up to 15kg (only one pet per apartment). We do not accept wild animals.
Bringing a pet has an additional cost to be confirmed with the property.
Required presentation of vaccination card (up to date anti-rabies vaccine) and signature of the liability waiver available at our reception.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 40 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1716 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.25
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
M
Marilene couple br
10
Excelente.
Pros:

Tudo funcionou muito bem , inclusive um episódio em que o meu marido passou muito mal e recebeu o melhor atendimento possível do hotel e dos funcionários. Estamos muito agradecidos por essa atitude do hotel numa hora bem delicada.

Cons:

Gostei de tudo .

2026-03-14 via Nuitee
M
Marilene solo_traveller br
10
Excelente.
Pros:

Tudo funcionou muito bem .

Cons:

Nada a reclamar, só a elogiar.

2026-03-14 via Nuitee
A
Adriano family_with_children br
10
2026-03-12 via Nuitee
M
Mariana family_with_children br
8
Ótimo café da manhã, ótimo custo e benefício!
Pros:

Café da manhã muito bom, e os funcionários atenciosos e educados!

Cons:

Alguns quartos precisam de manutenção

2026-03-10 via Nuitee
M
Michael family_with_children cl
9
Muy agradable¡¡
Pros:

Muy buen desayuno y ubicación sobre todo.
Cumplió totalmente mis expectativas

Cons:

el entorno

2026-03-10 via Nuitee
J
Jesse couple cl
4
2026-03-10 via Nuitee
H
Helcio couple br
8
Confortável e agradável
Pros:

Tudo estava em perfeito estado, e o que foi preciso sanar, foi de imediato.

2026-03-09 via Nuitee
T
Tatato solo_traveller br
9
2026-03-09 via Nuitee
T
Tatato solo_traveller br
9
2026-03-09 via Nuitee
S
Sirlene family_with_children br
9
Pros:

O atendimento do pessoal muito bom.
O quarto satisfez.

Cons:

Nada me incomodou

2026-03-08 via Nuitee
A
Antonio Braz family_with_children br
7
2026-03-06 via Nuitee
E
Edivaldo solo_traveller br
9
2026-03-06 via Nuitee
R
Rodrigo couple br
9
2026-03-05 via Nuitee
K
Karol couple br
8
Pros:

Quarto espaçoso

Cons:

Café da manhã deveria ter mais opções de quem tem intolerância ao glúten

2026-03-05 via Nuitee
R
ROGERIO family_with_children br
10
2026-03-03 via Nuitee
F
Flávio family_with_children br
8
2026-03-02 via Nuitee
F
Fernando Lucchini Pontes family_with_children br
8
2026-03-01 via Nuitee
M
Michelle family_with_children br
2
Foi uma péssima noite após chegada de viagem com criança cansada e dormindo.
Pros:

Apenas os itens de higiene pessoal (shampoo, condicionador, sabonete)

Cons:

Tamanho do quarto, sofá cama de péssima qualidade, faltou quantidade de toalha para quantidade de hóspede, cheiro muito forte de alvejante na roupa de cama.

2026-03-01 via Nuitee
G
Gustavo Barcia solo_traveller br
7
2026-03-01 via Nuitee
K
karen couple br
8
Eu recomendo
Pros:

Proximidade com SDU

Cons:

Faltou revisar acomodação antes entregar para cliente. Banheiro estava com o vaso sujo do uso do último hóspede. O café da manhã poderia ser yum pouco mais barato.

2026-02-28 via Nuitee