Novotel RJ Santos Dumont

Hotels
Novotel
8.4 (1766 reviews)
Rua Marechal Camara, 300 , Rio de Janeiro , br

Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast quality
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.79
Some complaints about dirtiness and room conditions were noted.
Service
9.26
Staff were described as friendly and attentive.
Location
8.8
Good location for airport and city center access.
Room Quality
7.25
Issues with room conditions and mattress quality were mentioned.
Amenities
8.78
Adequate amenities were available, but some issues with maintenance.
Value for Money
7.74
Some guests felt the price did not match the quality and amenities offered.
Food and Beverage
8.79
Breakfast received positive feedback, but some found it expensive.
Overall Experience
8.76
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Modern Comforts and Convenient Location

Contemporary Rooms and Culinary Delights
The Novotel Rio de Janeiro Santos Dumont offers stylish rooms with 24-hour room service, each adorned with calming colors and elegant wooden furnishings. Guests can enjoy a TV, air conditioning, and the convenience of on-site dining at the 365 Restaurant and Bar, serving a mix of Brazilian and international dishes along with refreshing cocktails.

Fitness and Relaxation
Stay active at the hotel's fitness centre or unwind in the sauna for a rejuvenating experience. Whether you're looking to keep up with your workout routine or simply pamper yourself, Novotel Santos Dumont has you covered.

Explore and Discover
Located close to Santos Dumont Airport and various local attractions, including Museu Belas Artes, this hotel provides easy access to the city's highlights. Don't miss out on a comfortable stay with great amenities - book your stay now!

Important information:

Children under 18 are obliged to present their ID/passport upon check-in.

This property accepts dogs and cats up to 15kg (only one pet per apartment). We do not accept wild animals.
Bringing a pet has an additional cost to be confirmed with the property.
Required presentation of vaccination card (up to date anti-rabies vaccine) and signature of the liability waiver available at our reception.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 40 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1766 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.25
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
F
Fernando solo_traveller br
6
2026-05-09 via Nuitee
L
Luis solo_traveller br
10
Experiência Satisfatória
Pros:

Das estrutura das instalações, das soluções imediatas apresentadas pela Gerente. Das variedades do cardápio e pronto atendimento.

Cons:

De ver recolher a alimentação colocando um recipiente sobre o outro sem uma proteção da base do recipiente que estava no balcão colocado sobre o alimento dos recipientes empilhando-os, e os alimentos em contato com essa base onde a mesma estava sobre o balcão - foi impactante e fiquei paralisado sem ação nem para fazer uma orientação no momento. Por favor, espero poderem adotar uma outra forma mais ágil de desfazer a bancada.

2026-05-06 via Nuitee
L
Leoanardo couple br
10
2026-05-05 via Nuitee
R
RegisNastri family_with_children br
9
2026-05-05 via Nuitee
D
Diego solo_traveller ar
10
2026-05-04 via Nuitee
G
Guillermo couple ar
7
2026-05-04 via Nuitee
G
Gabriela couple br
8
Pros:

Atendimento dos funcionários. Bruno da recepção foi muito ágil e cordial.

Cons:

As acomodaçoes são básicas, mas confortáveis.

2026-05-01 via Nuitee
M
Mariana solo_traveller br
8
Custo benefício
Pros:

Padrão novotel de estadia, excelente café

Cons:

Os cobertores não ficam acondicionado em embalagens lacradas vindas direto da lavanderia. O do meu quarto estava oura poeira e estava acondicionado em uma embalagem de zíper. A impressão é que não lavam entre uma estadia e outra.

2026-04-30 via Nuitee
A
Alexandre family_with_children br
7
2026-04-30 via Nuitee
W
Winfried couple at
8
Gut geführtes Hotel beim historischen Zentrum
Pros:

Gut geführtes und instandgehaltenes Hotel ganz nahe beim Inlandsflughafen, von dem man aber dank guter Schallisolierung fast nichts hört. Geräumiges und modernes Zimmer, sehr gutes Frühstück und akzeptables Restaurant. Gute Lage im Zentrum und nahe zur U-Bahn (wenn man diese benützen möchte)

Cons:

Die unmittelbare Umgebung des Hotels ist wenig ansprechend : Busterminal und nachts viele Obdachlose. Das Zentrum ist untertags sehr belebt, abends aber ziemlich ruhig. Wir hatten aber kein Sicherheitsproblem.

2026-04-27 via Nuitee
K
Karina family_with_children br
7
Pros:

Café da manha / localização

Cons:

Sofá cama muito ruim / velho e cheiro de mofo . Preço elevado para aquilo que oferece/ Sem amenidades no banheiro

2026-04-26 via Nuitee
S
Simone family_with_children br
10
2026-04-24 via Nuitee
R
Robert couple gb
9
2026-04-23 via Nuitee
M
Marques solo_traveller br
8
Pros:

Quarto, ar-condicionado, chuveiro.

Cons:

Estacionamento fora do hotel

2026-04-23 via Nuitee
J
Juliana family_with_children br
10
Tudo maravilhoso!
Pros:

Gostamos de tudo! Funcionários atenciosos e educados! Café da manhã perfeito!
Quarto confortável e aconchegante!

2026-04-22 via Nuitee
A
Alexandre couple br
8
2026-04-21 via Nuitee
R
Rodrigo solo_traveller br
8
2026-04-21 via Nuitee
C
Cristhiano Santiago family_with_children br
10
Pros:

Boa localização para o propósito da viagem.

Cons:

A luz do espelho esta sem funcionar e o piso na saída do banheiro estava afundado.

2026-04-19 via Nuitee
F
Francilia family_with_children br
7
Boa
Pros:

Limpeza

Cons:

A cama auxiliar que é muito desconfortável

2026-04-19 via Nuitee
A
Aline solo_traveller br
10
2026-04-18 via Nuitee