The Langham, New York, Fifth Avenue

Hotels
Langham Hotels
9.4 (664 reviews)
400 Fifth Avenue, New York, New York, 10018 , New York , US

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Spacious rooms
Nice amenities
Wonderful experience
Cons:
Limited dining options
Lobby feels small
Room carpet could be better

Categories

Cleanliness
8.56
Room carpet not upscale, impacting perception of cleanliness.
Service
10
Staff were incredibly helpful and friendly throughout the stay.
Location
9.53
Location was convenient and safe, adding to the overall experience.
Room Quality
9.57
Rooms were spacious and well-appointed, although some felt the lobby was too small.
Amenities
9.52
Excellent amenities, including breakfast and room service.
Value for Money
8.55
Some reviews suggest it may not deliver true luxury for the price.
Food and Beverage
9.51
Breakfast received high praise; however, some dining options were seen as limited.
Overall Experience
9.96
Overall experience rated highly by most guests, with a few concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:45

Property Description

Experience luxury at The Langham, New York, Fifth Avenue, where comfort meets convenience in the heart of Manhattan.

Modern Comforts
Relax in one of our 234 exquisitely designed guest rooms featuring refrigerators, LED televisions, and plush pillowtop beds adorned with Frette Italian sheets. Your comfort is ensured with designer toiletries in the private bathrooms and complimentary wired and wireless internet access.

Exceptional Facilities
Unwind in our fitness center or enjoy a delightful meal at our on-site restaurant. For those conducting business or hosting events, we offer 7500 square feet of versatile meeting space equipped with modern amenities.

Prime Location
Discover the vibrancy of New York City with our prime location just steps away from iconic attractions like 5th Avenue and the Empire State Building. Perfect for both leisure and business travelers, our hotel places you at the center of the action.

Book your stay today and immerse yourself in the elegance of The Langham, New York, Fifth Avenue!

Important information:

  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in kg is 9

  • Pets

    Pets allowed

  • Pets

    Pet max weight (per pet) in lb is 20

See all policies

Location

Guest Reviews

9.4
Based on 664 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 9.57
Amenities: 9.52
Value for Money: 8.55
Food and Beverage: 9.51
Overall Experience: 9.96
G
gnbventures Business
10
Excellent all round
Pros:

While it is pricey…. I Had an amazing time that exceeded my expectations. The service was topnotch from Bell Man to front desk to Chef, Servers. Just everyone. Whatever asked for was also provided. They really do go above and beyond to make sure you have everything you need and to make you feel very special. Looking forward to returning here again!

2026-02-20 via Tripadvisor
O
OnTheRoad27 Couples
10
Welcoming and Wonderful!
Pros:

We visit New York City frequently and have stayed at many hotels but the Langham Fifth Avenue has stolen the crown for our best experience ever. We've stayed in many high-ranking hotels here in the USA and abroad, and the Langham Fifth Avenue is now wearing the crown.
Because we stayed at the Langham for Valentine's weekend, I thought it would nice to make our first stay memorable, so booked us in an Executive room with access to the Langham Club. BEST choice I could have made!
The room itself was spacious, as was the bathroom. Plenty of storage space, big, comfortable bed, a bathroom with a huge soaking tub and separate shower, great internet service, and very clean and well-maintained.
The Langham Club option was well worth the price. Open morning 'til night, it provided plentiful hot and cold food and drink options (including champagne, wines, beer, and mixed drinks) of amazing variety.
They also had a jazz ensemble playing them on Valentine's Day!
One of my prime concerns when traveling is my husband's severe food allergy. Not only were the buffet options clearly labeled with allergens, we were told that if need be, he could have something made for him. (It didn't come to that, but we both appreciated it.)
In my opinion, while all of the above facets of a stay at the Langham Fifth Avenue are wonderful, what really makes this hotel a big cut above the rest is the team of employees. From arrival to departure, from the Langham Club staff to Housekeeping, everyone with whom we interacted was the epitome of excellent hospitality. They were efficient, warm, professional, and welcoming. Bravo to all!

2026-02-18 via Tripadvisor
M
Matthias solo_traveller de
9
2026-02-09 via Nuitee
L
lufuentevilla NONE Mexico City, Central Mexico and Gulf Coast
10
Excellent guest service
Pros:

We had a wonderful experience, every person at the hotel was kind, nice and helpful, always going above and beyond.

2026-02-06 via Tripadvisor
9
957jen NONE Boston, Massachusetts
8
My Stay at the Langham
Pros:

Friendly staff. Great location. Very clean. Food was average. Mattress was very thin and made for an average night sleep at best. Not the most comfortable.

2026-02-04 via Tripadvisor
P
PSMc61 NONE San Francisco, California
8
High Quality Mid-Town Hotel on 5th Avenue
Pros:

The Langham is a very nice property particularly if your planning activities in Mid and Downtown. It’s quiet , convenient to Broadway and Bryant Park with good restaurants in the area . Rooms are large by New York standards and the service throughout the hotel by all the staff is excellent.

2026-02-01 via Tripadvisor
M
Maha extended_group us
10
Great stay and I can’t wait to go back!
Pros:

Location, staff, cleanliness, water, bathrooms, hot apple cider

Cons:

Room cleaning was a little later in the day

2026-01-30 via Nuitee
A
Areej family_with_children us
10
2026-01-27 via Nuitee
Y
yashbhatiausa NONE
10
Excellent , pure luxury.
Pros:

Pure luxury from start to finish — just what you expect from a five-star experience. From the moment I arrived, the service was exceptional and every detail was thoughtfully executed. Ashley at the front desk was a standout — her warm welcome, professionalism, and genuine care made me feel truly valued. She has the kind of service and management skills that elevate the entire experience.

This level of hospitality exceeded my expectations. Highly recommended!

2026-01-26 via Tripadvisor
E
Escape770863 Business
10
Another great Langham stay
Pros:

Perfect stay. Best hotel in nyc. Great room, staff and dining. Also tremendous location, walking distance to MSG / Penn Station.

2026-01-25 via Tripadvisor
G
GrandTour49175183483 NONE Atlanta, Georgia
10
Excellence in Manhattan
Pros:

Excellent quality in all aspects-room, food, staff service and attention. Breakfasts were great and dinner was exceptional. We highly recommend this property.

2026-01-24 via Tripadvisor
I
Ignacio Gentile couple es
9
2026-01-21 via Nuitee
R
Roqayah couple kw
10
Lovely
Pros:

The spacious bathroom in the room and the friendliness of the staff

Cons:

The bathtub is a little bit high makes getting out after a shower a bot tricky especially that you’re wet and can slip

2026-01-21 via Nuitee
J
jenniferbI6773VA NONE Portsmouth, New Hampshire
10
Excellent stay!! Cannot wait to return
Pros:

We had the pleasure of staying at The Langham for my daughters 12th birthday trip. Everything was seamless in regard to check-in and overall service. The food we had both in room dining and at the restaurant was excellent. The room had all the amenities you could ask for. Truly luxury! The fitness club was very clean and many options for both cardio and strength training.

2026-01-20 via Tripadvisor
K
Kristina couple ch
6
Pros:

The location

Cons:

The hotel is very old, furniture is outdated.

2026-01-20 via Nuitee
L
Liciane couple br
8
Amazing location
Pros:

Very well located. Comfortable room and gentle staff.

Cons:

Breakfast was quite expensive

2026-01-20 via Nuitee
L
Lorraine family_with_children us
8
Pros:

The rooms were a good size. The location was perfect. The bar was really nice.

2026-01-19 via Nuitee
A
Aaron couple gb
10
2026-01-19 via Nuitee
J
Jolke family_with_children nl
10
Pros:

Goed hotel met perfecte ligging

2026-01-19 via Nuitee
D
Domingo family_with_children ar
10
2026-01-19 via Nuitee