Master Suites Hotel

Hotels
5.7 (334 reviews)
2228 Old Washington Road , Waldorf , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Quiet environment
Cons:
Dirty rooms
Overpriced for the amenities

Categories

Cleanliness
4.53
Numerous mentions of dirty rooms and unclean facilities.
Service
8.5
Staff was generally friendly and provided timely service.
Location
7.04
Some guests expressed safety concerns regarding the location.
Room Quality
5.49
Reports of damage in the room and uncomfortable bedding.
Amenities
6.02
Limited amenities were available according to guests.
Value for Money
4.98
High prices compared to the quality and experience.
Food and Beverage
3.03
No breakfast or coffee provided, and the kitchen was lacking.
Overall Experience
6
Overall dissatisfaction due to multiple issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:01

Property Description

Luxurious Suites with Modern Amenities

Every room at the Master Suites Hotel features two 32-inch flat-screen TVs, a separate living area, and a fully equipped kitchen with a microwave and refrigerator. Some rooms even offer a relaxing spa bath for added comfort.

Elegant Decor and Convenient Facilities

Neutral colors and light wood furnishings create a bright and welcoming atmosphere in each room. Guests can enjoy free Wi-Fi throughout the hotel and have access to barbecue grills and laundry facilities for their convenience.

Prime Location for Leisure and Business

Located just 15 miles from Fort Washington National Park and 5 minutes' drive from St. Charles Towne Center for shopping and dining, the Waldorf Master Suites Hotel is the perfect choice for both leisure and business travelers. Additionally, Andrews Air Force Base is only 10 miles away.

Experience luxury and convenience at the Master Suites Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Location

Guest Reviews

5.7
Based on 334 reviews
Cleanliness: 4.53
Service: 8.5
Location: 7.04
Room Quality: 5.49
Amenities: 6.02
Value for Money: 4.98
Food and Beverage: 3.03
Overall Experience: 6
C
Cynthia • family_with_children • us
10
We will definitely be back!
Pros:

It’s like having your own apartment not just a hotel room!

2026-11-06 • via Nuitee
D
Deirdre • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-10-29 • via Nuitee
C
Christian • solo_traveller • us
1
Horrible
Pros:

Nothing

Cons:

The hotel misrepresented it self. ROOM did not look anything like the booking pictures. DIRTY OLD drug den.

2026-10-27 • via Nuitee
A
Andrew • solo_traveller • us
7
2026-10-24 • via Nuitee
A
Aslam • couple • qa
1
Very bad behavior of manager but Ms jassica one of staff was best.
Pros:

Nothing only location, washroom was very dirty and wC flush was not working no drainage properly

Cons:

Manager behavior was very bad they took extra money in last few days he was greedy Indian , they took my deposit because of my check out was at 12 pm also increased rent money and didn't give me week package facilities

2026-10-17 • via Nuitee
S
Sandra • couple • us
6
The suite was adequete, however I personally wouldn't book with them again
Pros:

Overall the suite was clean, except for a few beetles that I think slipped under the door after the room was cleaned.

The staff were very pleasant and helpful.
The room was really quiet.

Cons:

A number of things. There were only 2 outlets in the bedroom portion of the suite, and they were not between the beds. (One was on the outside wall near the window, the other was on the partion room across the room from the head of the bed and bedside table.) That meant that I had to stretch the cord from my C-Pap across the room and make sure I didn't trip over it. Luckily my machine has a really long cord, or I would have had no way to use my C-Pap. My husband also uses a C-Pap and happened to choose the bed nearest to the outlet, so we couldn't just switch beds.

There were no bath towels in the room. One hand towel and one washcloth were it. (Husband had to go to office to request towels.). Also no papertowels, and no additional toilet paper provided. (We didn't need another roll, but it is always nice to know that there is a back up.)

There was literally nothing in any of the cabinets, and no disposable cups were offered. I normally drink some hot tea at night (I have a travel kit with teapot, strainer and cup) and also several glasses of water. There is literally no way to heat water unless the guest brings their own microwavable cup/pitcher, or a tea kettle or pan. Unfortunately my teapot and cup are part metal, so I couldn't use them in the microwave and they aren't burner safe. So I did without tea. Not a major problem, but it was a bit annoying. I could have managed if there were even just a few disposable cups that I could use in the microwave and for water.
If we were staying for more than one night, I would have been really disappointed in the suite. Why bother paying for a suite that provides a kitchen with stove, microwave and refrigerator if there is no way to use them except for the refrigerator. We never pack cooking utensils, pans, etc when doing a road trip. It honestly would never occur to me.

2026-10-14 • via Nuitee
K
Kenyona • couple • us
1
Miserable
Pros:

The place is run down and unkept I was told I paid for a smoking room

Cons:

Nothing about it was to my liking

2026-10-12 • via Nuitee
K
Karen • solo_traveller • us
1
Worst place ever
Pros:

Nothing. They took money off my bank card asap of the booking, then hit me with $195 in extra fees at the desk. (Non refundable booking and non refundable extra fees). The AC did not work, the furniture was stained , I stripped the bed and put sheets on it that I bought, their sheets were stained. A broken microwave was left plugged in ,in the room with a 2nd microwave placed on the counter. I bought cleaning supplies to mop the floors and scrub the counters. The area is gang activity area, theft and constant loud people outside my door.

Cons:

Everything about it was the worst stay ever. Non refundable so I had to stay.

2026-09-19 • via Nuitee
M
Marlene • solo_traveller • us
6
Pros:

Short

Cons:

Fighting spiders

2026-09-02 • via Nuitee
M
Mangaliso • couple • us
1
2026-08-25 • via Nuitee
K
Kirby • solo_traveller • us
6
Pros:

Ease of check in

Cons:

Staff was not very friendly. Nearly rude and abrasive.

2026-08-08 • via Nuitee
K
Kirby • solo_traveller • us
6
Pros:

Ease of checking inn

Cons:

Staff was not very friendly

2026-08-08 • via Nuitee
G
Graham • extended_group • us
4
FALSE ADVERTISEMENT.
Cons:

Need update furniture. Iron didn't work, no extra blanket nor for pullout coach. Had to literally walk down 3 flights to walk past 3 buildings to get to office to receive. No body soap. No hand soap smh 😞 FALSE ADVERTISEMENT

2026-07-22 • via Nuitee
W
Wanda • extended_group • us
5
Overall it was convenient for us to go to family gatherings and safe.
Pros:

Convenient location. Nice and spacious rooms.

Cons:

The staff expected me to keep a 4 year old and a 2 year old toddlers quiet on the upper level. I suggested that when guest make reservations and include small children, they should house them on the bottom level.

2026-07-19 • via Nuitee
E
Earlene • couple • us
5
none
Pros:

NOTHING

Cons:

To have simple things in the room for it to be a kitchenette

2026-07-06 • via Nuitee
G
George • solo_traveller • us
1
Pros:

Nothing

Cons:

Had roaches and other bugs

2026-07-06 • via Nuitee
J
Jabril • solo_traveller • us
2
2026-07-02 • via Nuitee
S
smith • couple • us
1
2026-06-30 • via Nuitee
D
Diamond • couple • us
2
I would not stay here unless they update their appliances and everything else in there
Pros:

Room size

Cons:

Decor, bedding, bed, DUST EVERYWHERE, old bed everything needs an update especially the tv this is so ugly and old inside with very thin blankets!! Nasty pullout couch bed

2026-06-22 • via Nuitee
K
Kimberly • extended_group • us
1
2026-06-04 • via Nuitee