The Langham, Shanghai, Xintiandi

Hotels
Langham Hotels International
9.8 (1601 reviews)
99 Madang Road , Shanghai , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Clean rooms
Cons:
Somewhat dated interiors
High breakfast prices

Categories

Cleanliness
9.95
Clean and well-maintained, though some rooms may feel dated.
Service
9.99
Consistently praised for attentive and courteous service.
Location
10
Fantastic location, very central and convenient.
Room Quality
9.41
Rooms are comfortable, but some may seem a bit dated.
Amenities
9.64
Amenities generally good, though some areas could use updates.
Value for Money
9.43
Higher prices for some services compared to offerings.
Food and Beverage
10
Breakfast and dining options receive good reviews.
Overall Experience
10
Overall, a very good experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:24

Property Description

Luxurious Location in Xintiandi
Located in the heart of Shanghai's vibrant Xintiandi district, The Langham, Shanghai, Xintiandi offers unparalleled access to the city's top entertainment, dining, and shopping destinations.

Premium Amenities for Relaxation and Recreation
Indulge in ultimate relaxation at the Chuan Spa, take a dip in the indoor pool, or savor gourmet cuisine at the hotel's stylish restaurants. With a 24-hour fitness center, hot tub, and concierge services, every guest's needs are catered to with utmost care.

Exquisite Dining Experience
From authentic local dishes to Cantonese delicacies, the hotel's signature restaurant Tang Court and all-day dining at Cachet restaurant offer a culinary journey not to be missed. Unwind with afternoon tea or cocktails at the elegant lobby lounge and bar.

Book your stay at The Langham, Shanghai, Xintiandi for a luxurious and unforgettable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that the hotel is:
-a 2-minute walk from Exit 2 of South Huangpi Road Station (line 1)
-a 10-minute walk from Exit 6 of Xintiandi Station (line 10 and line 13)

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

The Langham Club offers elegant and intimate club benefits throughout your stay for booked club and suite guests (up to 2 registered check-in guests) on the 27th floor which includes daily breakfast, afternoon tea, happy hour and evening canapés.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 1601 reviews
Cleanliness: 9.95
Service: 9.99
Location: 10
Room Quality: 9.41
Amenities: 9.64
Value for Money: 9.43
Food and Beverage: 10
Overall Experience: 10
L
LIMOR ISHAI couple il
10
בלתי נשכח
Pros:

המלון נמצא במקום מרכזי קרוב לתחנת מטרו. מאד נח מבחינת התניידות.
שדרנו לחבילת חבר מועדון וזה נתן לנו בונוסים : לונג' חדר אוכל בקומה גבוה, שימוש בשתיה קלה חופשי, שעת תה, ארוחת ערב. הכל בפקידה וכל כך טעים. ש במלון מסעדת מישלן, לא הספקנו להיות בה. אהבתי את מונית השירות הורודה של המלון להסעות ליעדים קרובים. חוויה.

2026-02-12 via Nuitee
C
Casula solo_traveller it
10
2026-02-11 via Nuitee
H
Hind solo_traveller ae
10
One of the best places i ever stayed in
Pros:

The location, the hotel itself and the service and food was great

Cons:

I liked everything, one of my favorite hotels

2026-02-08 via Nuitee
S
suarezpinkie Business
10
Beautiful experience
Pros:

Thank you so much i had a wonderful stay. Your stagfs are nice and very respectful will definitely comeback

2026-01-29 via Tripadvisor
M
Muneera extended_group bh
10
2026-01-29 via Nuitee
S
Sophia couple au
10
Amazing stay.
Pros:

Amazing, I liked everything about it. Especially the Diptyque amenities and the electronic curtains and blinds!!!!! The tea was amazing, the coffee machine too….

Cons:

Nothing.

2026-01-29 via Nuitee
E
Esliger family_with_children jm
10
Very nice staff and facilities!
2026-01-29 via Nuitee
S
Sophia solo_traveller au
10
Absolutely amazing.
Pros:

Amazing

2026-01-29 via Nuitee
E
Elena couple de
8
2026-01-28 via Nuitee
L
livio couple cn
8
Pros:

location the best -

Cons:

nothing

2026-01-28 via Nuitee
J
Juan Adolfo couple cl
9
Muy buen hotel
Pros:

Muy buena habitaciones, muy amplias y cómodas.
Baños muy bien mantenidos con todo tipo de amenidades. Excelente ubicación. Personal muy amable. Buen desayuno con muchas variedades de platos

Cons:

Nada

2026-01-27 via Nuitee
S
Sabina family_with_children sg
7
Run down. Need refresh.
Pros:

Location is at the heart of retail district. Hotel is presentable and shower is spacious.

Cons:

TV connectivity needs upgrade. Good to have individual lotion bottle for clients to use on the go as the climate is dry. The finishing is deteriorating, hotel needs refresh.

2026-01-27 via Nuitee
L
latifah couple kw
10
اقامه رائعه وفندق جميل جدا اكرر الزياره له
Pros:

موقع الفندق ممتاز جدا ، الفندق نظيف وترتيب الغرفه كان ممتاز ، جربنا ريوق الفندق مرتين والريوق ممتاز ولذيذ ويوصل بالموعد

Cons:

لا يوجد

2026-01-24 via Nuitee
Y
Ying Ying couple tw
9
Pros:

服務人員Jessie 態度非常的親切,而且協助完成申請收據!服務真的超好,讓我下次入住還是會選擇朗廷!

2026-01-22 via Nuitee
M
Mayyada extended_group sa
10
2026-01-22 via Nuitee
A
Amel extended_group fr
9
Très bien
Pros:

Le confort des chambres et la localisation

Cons:

Le petit dej ( trop d’attente car très grand hôtel donc beaucoup de clients et peu de choix et qualité pour le pt dej occidental comparativement au côté asiatique )

2026-01-22 via Nuitee
M
mabellecatubay NONE
10
Great Vacation
Pros:

Great service and true value for money plus delicious food. Langham was located at the center of shopping and great restaurants plus the service was great. Room was absolutely huge. Overall great will be back for langham for our next trip again

2026-01-21 via Tripadvisor
3
392martinae Business
10
See you next time
Pros:

It was our second stay at the Langham Shanghai Xintiandi and not the last visit. The location is perfect for our working days an we enjoyed the breakfast as well as the coffee and snacks in the afternoon.
The hospitality of the entire staff is excellent and I is easy to feel a bit like home, far away from home.
The rooms are modern with a touch of a “classical hotel”. For sure we will be back.

2026-01-21 via Tripadvisor
S
Saran_Sub Family Bangkok
8
Large room & good location
Pros:

The hotel is located in a busy shopping district, so traffic is quite heavy all the time. We stayed as a family for a week and were given a large corner room with a spacious bathroom. Unfortunately, there was a lingering smell of cigarette smoke despite the 'No Smoking' signs.
The breakfast offered variety, but it was largely the same every day. On some days, certain items ran out and weren't refilled, and it could get crowded with long queues. Overall, it was okay. The lovely female staff member at the restaurant counter provided excellent service and was always smiling. The housekeeping staff couldn't speak English but tried their best to communicate.
However, the reception staff during check-out were quite rude; there was no queue management, and they seemed indifferent to the guests. On the other hand, the bellboy (who is mute) was exceptional. He was helpful, polite, and took great care of us. We felt bad that we couldn't tip him as we weren't carrying any cash.
In summary, it’s a decent hotel, but considering the value for money, there are better options available.

2026-01-21 via Tripadvisor
F
Fabio Massimo couple it
9
Pros:

New hotel large room and perfect breakfast

2026-01-21 via Nuitee