The Langham, Shanghai, Xintiandi

Hotels
Langham Hotels International
9.8 (1601 reviews)
99 Madang Road , Shanghai , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Clean rooms
Cons:
Somewhat dated interiors
High breakfast prices

Categories

Cleanliness
9.95
Clean and well-maintained, though some rooms may feel dated.
Service
9.99
Consistently praised for attentive and courteous service.
Location
10
Fantastic location, very central and convenient.
Room Quality
9.41
Rooms are comfortable, but some may seem a bit dated.
Amenities
9.64
Amenities generally good, though some areas could use updates.
Value for Money
9.43
Higher prices for some services compared to offerings.
Food and Beverage
10
Breakfast and dining options receive good reviews.
Overall Experience
10
Overall, a very good experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:24

Property Description

Luxurious Location in Xintiandi
Located in the heart of Shanghai's vibrant Xintiandi district, The Langham, Shanghai, Xintiandi offers unparalleled access to the city's top entertainment, dining, and shopping destinations.

Premium Amenities for Relaxation and Recreation
Indulge in ultimate relaxation at the Chuan Spa, take a dip in the indoor pool, or savor gourmet cuisine at the hotel's stylish restaurants. With a 24-hour fitness center, hot tub, and concierge services, every guest's needs are catered to with utmost care.

Exquisite Dining Experience
From authentic local dishes to Cantonese delicacies, the hotel's signature restaurant Tang Court and all-day dining at Cachet restaurant offer a culinary journey not to be missed. Unwind with afternoon tea or cocktails at the elegant lobby lounge and bar.

Book your stay at The Langham, Shanghai, Xintiandi for a luxurious and unforgettable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that the hotel is:
-a 2-minute walk from Exit 2 of South Huangpi Road Station (line 1)
-a 10-minute walk from Exit 6 of Xintiandi Station (line 10 and line 13)

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

The Langham Club offers elegant and intimate club benefits throughout your stay for booked club and suite guests (up to 2 registered check-in guests) on the 27th floor which includes daily breakfast, afternoon tea, happy hour and evening canapés.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 1601 reviews
Cleanliness: 9.95
Service: 9.99
Location: 10
Room Quality: 9.41
Amenities: 9.64
Value for Money: 9.43
Food and Beverage: 10
Overall Experience: 10
F
fabrizio extended_group it
9
Soggiorno a Xintiandi. Bellissimo
Pros:

Hotel posizionato benissimo

Cons:

Nulla

2026-03-14 via Nuitee
G
Geoffrey solo_traveller us
8
Worth staying at for the location and short walk to French Concession area and luxury shopping.
Pros:

Location and staff. Room, bathroom and amenities are excellent.

Cons:

Breakfast was expansive but flavors were not amazing. Most of the items that were native to China tasted dull. Fruit selection was small for this class of hotel. Also, the coffee service is ok. They need to add some small dishes for jelly, jams and Nutella.

2026-03-13 via Nuitee
H
Helen family_with_children au
10
Pros:

This is a fantastic hotel. Great staff, great location. Really recommend it.

2026-03-13 via Nuitee
M
marianne solo_traveller gb
9
Great overnight stop
Pros:

Fabulous location. We arrived late at night, but the foyer was still buzzing with music. The stre was busy with diners and drinkers. The whole experience just felt really alive.

Cons:

Nothing

2026-03-12 via Nuitee
M
Muncharee couple th
6
2026-03-11 via Nuitee
T
Therese solo_traveller au
10
2026-03-10 via Nuitee
D
Dwayn couple au
10
Beautiful hotel in brilliant location that exceeded our expectations!
Pros:

The hotel was stunning!! Very happy with The Langham. The location was perfect and close to shopping and restaurants. the staff were very polite, courteous and went out of their way to make our stay comfortable and fun. Very, Very happy and would love to come back and stay again.

Cons:

Nothing could be better. It was outstanding.

2026-03-08 via Nuitee
L
laurentlM7751LO Couples
10
Excellence in the best location in Shanghai
Pros:

The staff at the Langham will bend over backward to make sure you are satisfied with your stay. Do not hesitate to ask them. A rare experience in the best location in Shanghai.

2026-03-03 via Tripadvisor
A
AC couple us
10
Wonderful stay! Hope to come again.
Pros:

We loved our stay. The breakfast was wonderful–many options with everything freshly prepared and laid out nicely. The location was central to many restaurants and mall stores. The room and the bed itself was comfortable! We hope to stay again one day. We also appreciated the hospitality of the staff–everyone was so kind and attentive.

2026-03-03 via Nuitee
諭澐 couple tw
10
2026-03-03 via Nuitee
A
Anna solo_traveller es
10
Pros:

The hotel is gorgeous. The staff is wonderful and very helpful and friendly, especially Nancy, thank you! The breakfasts are varied. The rooms are cozy, large and have a beautiful view! During check-in, my daughter was given a doll from the hotel, my daughter was happy!

2026-03-02 via Nuitee
I
ists1917 NONE
10
Have a good time with Langham!
Pros:

This was my first trip to Shanghai, and staying here made the experience truly special. The staff were consistently warm and welcoming, always ready to assist with genuine kindness. The room was comfortable, beautifully decorated, and offered a wonderful view that made each day feel relaxing and memorable. I also really appreciated the tasteful design of the hotel’s interior, which created a refined and pleasant atmosphere throughout my stay. Overall, it was a very positive experience and a great choice for my first visit to the city.

2026-02-28 via Tripadvisor
L
László solo_traveller hu
10
Szép munka! Újra eljövünk!
Pros:

Szuper lokáció. Tágas, kényelmes, segítőkész személyzet. Esténként kubai duo élő zene volt.

2026-02-28 via Nuitee
S
Shaikha couple ae
5
2026-02-24 via Nuitee
A
anotherluckytraveler NONE
10
Beyond impressed. It will always be The Langham from now on!
Pros:

It's a gorgeous hotel in one of the best locations in Shanghai in terms of immediate surroundings as well as access to everywhere else. The beautiful bedrooms are warm, contemporary, spacious and plush.

The quality and selection at the buffet breakfast is impressive, with a wide range of local and international foods, including xiao long bao :) It's an immaculately operation, with every single staff member helpful, friendly and proactively looking out for you.

The 25M lap pool, the sauna and steam rooms, and gym are really top notch, among the best I've seen in hotels.

The real standout are the staff. From the moment you enter, every single person you encounter, from the door-persons to the housekeepers to the managers, could not be more friendly and helpful. No exceptions!

2026-02-19 via Tripadvisor
L
LIMOR ISHAI couple il
10
בלתי נשכח
Pros:

המלון נמצא במקום מרכזי קרוב לתחנת מטרו. מאד נח מבחינת התניידות.
שדרנו לחבילת חבר מועדון וזה נתן לנו בונוסים : לונג' חדר אוכל בקומה גבוה, שימוש בשתיה קלה חופשי, שעת תה, ארוחת ערב. הכל בפקידה וכל כך טעים. ש במלון מסעדת מישלן, לא הספקנו להיות בה. אהבתי את מונית השירות הורודה של המלון להסעות ליעדים קרובים. חוויה.

2026-02-12 via Nuitee
C
Casula solo_traveller it
10
2026-02-11 via Nuitee
A
alshatri2026 NONE Emirate of Abu Dhabi
10
Beautiful
Pros:

It was amazing hotel, beyond our expectations. Starting from the location, room service, the employees. The cleanness, spacious and cozy room.

2026-02-09 via Tripadvisor
J
JohnRSchroeder NONE
10
1st choice while staying in Shanghai.
Pros:

Always enjoy stating here while in shanghai. The location is excellent and the staff are friendly and incredibly helpful.

2026-02-09 via Tripadvisor
H
Hind solo_traveller ae
10
One of the best places i ever stayed in
Pros:

The location, the hotel itself and the service and food was great

Cons:

I liked everything, one of my favorite hotels

2026-02-08 via Nuitee