Hilton San Salvador

Hotels
•
Hilton Hotels & Resorts
8.7 (367 reviews)
89 Av Norte y 11 Calle Poniente Colonia Escalon , San Salvador , sv

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Issues with reservation management
Weak WiFi and amenities

Categories

Cleanliness
8.03
Some reviews highlight issues with cleanliness and maintenance.
Service
9.5
Staff is consistently praised for their attentiveness and quality.
Location
8.54
Location is okay, but some mention it's far from the center.
Room Quality
8.99
Rooms are reported as comfortable, with specific positives noted.
Amenities
8.02
Some amenities are lacking or disappointing, like the sauna quality.
Value for Money
8.48
Some reviews feel prices are high for what is offered.
Food and Beverage
9.03
Breakfast and dinner received positive comments.
Overall Experience
9
General sentiment leaning towards positive, but with significant negatives highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:24

Property Description

Modern Hotel with Stunning Views

Luxurious Amenities: Enjoy a refreshing dip in the outdoor pool, work out at the 24-hour gym, and unwind in rooms with flat-screen TVs and coffee makers.

Unique Sleep Experience: Indulge in the sleep kit provided in each room, complete with an eye mask, earplugs, and lavender linen spray for a restful night's sleep.

Gourmet Dining with a View: Delight your taste buds at El Mirador restaurant, known for its grilled meat and seafood, while soaking in the breathtaking views of the San Salvador volcano.

Experience luxury and convenience at Crowne Plaza San Salvador. Book now for an unforgettable stay!

Important information:

Elevators renovation from November 15th, 2024 to January 15, 2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 367 reviews
Cleanliness: 8.03
Service: 9.5
Location: 8.54
Room Quality: 8.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 9
H
Hernandez • family_with_children • us
10
2026-04-18 • via Nuitee
M
Marisol • solo_traveller • cr
6
Pros:

The coffee area and food

Cons:

The room's carpet smelled and was dirty. The room itself was too expensive for the value: dirty, old, unclean, etc

2026-04-16 • via Nuitee
J
Javier • couple • sv
7
2026-04-12 • via Nuitee
M
Mejia Meraz • extended_group • hn
9
2026-04-11 • via Nuitee
E
Eugenia • extended_group • us
7
Hotel muy lindo, solo no me gusto la habitación
Pros:

El alojamiento es muy lindo !

Cons:

Las habitaciones necesitan un refresh

2026-04-11 • via Nuitee
M
Mitsuhide • solo_traveller • jp
10
2026-04-11 • via Nuitee
A
Anna • family_with_children • es
5
No es Hilton
Pros:

Esta todo de muy baja calidad, solo el personal muy atento y amable y cafetería esta maravillosa, el resto tiene mucho que mejorar.

Cons:

Sucio, viejo, huele mal, gimnasio es 10 mancuernas y 23 máquinas del año 72, piscina es cobo 2*4 con literalmente 4 hamacas

2026-04-08 • via Nuitee
N
Neri • solo_traveller • gt
10
2026-04-06 • via Nuitee
B
Barrientos • family_with_children • gt
10
2026-04-04 • via Nuitee
M
Mauricio Alberto • couple • sv
1
Cons:

They charged me 50$ for nothing, i let the account open with my card and they charged me this amount, so far they haven't refund me the money, neither they or the bank are taking responsibility for this.

2026-04-02 • via Nuitee
C
Cesar Mauricio • couple • co
10
Excelente hotel, algo sobre valorado. Pero es de lo mejor de Salvador.
Pros:

Muy bien hotel.

Cons:

Un poco costoso

2026-03-30 • via Nuitee
M
María Eugenia • family_with_children • gt
9
Recomendado
Pros:

Camas y almohadas cómodas, desayuno súper completo

Cons:

Depende el itinerario que uno lleve puede estar alejado de varios puntos turísticos

2026-03-30 • via Nuitee
J
Jorge • couple • gt
1
Cons:

Habían sobre vendido el espacio, y tuve que ir a buscar otro hotel. Nadie me pudo ayudar ni resolver.

2026-03-21 • via Nuitee
S
Silvia • solo_traveller • bo
3
Mala
Pros:

No

Cons:

Que no cumplen con las ofertas de la reserva y no contestan las dudas cuando envíe el correo

2026-03-17 • via Nuitee
E
eyedcRO • solo_traveller • gt
10
2026-03-16 • via Nuitee
J
Juliio • couple • gt
1
2026-03-14 • via Nuitee
A
Alevines de Oriente • couple • sv
9
2026-03-09 • via Nuitee
A
Alfredo • couple • gt
7
Aceptable for a one or two night stay
Pros:

Location, comfortable bed, excellent breakfast

Cons:

Outdated, it needs to be renovated, especially the elevators. The staff needs to improve customer service

2026-03-04 • via Nuitee
F
FRANK • solo_traveller • pa
8
2026-03-02 • via Nuitee
P
Pablo • solo_traveller • es
10
2026-02-28 • via Nuitee