Hilton San Salvador

Hotels
•
Hilton Hotels & Resorts
8.7 (367 reviews)
89 Av Norte y 11 Calle Poniente Colonia Escalon , San Salvador , sv

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Issues with reservation management
Weak WiFi and amenities

Categories

Cleanliness
8.03
Some reviews highlight issues with cleanliness and maintenance.
Service
9.5
Staff is consistently praised for their attentiveness and quality.
Location
8.54
Location is okay, but some mention it's far from the center.
Room Quality
8.99
Rooms are reported as comfortable, with specific positives noted.
Amenities
8.02
Some amenities are lacking or disappointing, like the sauna quality.
Value for Money
8.48
Some reviews feel prices are high for what is offered.
Food and Beverage
9.03
Breakfast and dinner received positive comments.
Overall Experience
9
General sentiment leaning towards positive, but with significant negatives highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:24

Property Description

Modern Hotel with Stunning Views

Luxurious Amenities: Enjoy a refreshing dip in the outdoor pool, work out at the 24-hour gym, and unwind in rooms with flat-screen TVs and coffee makers.

Unique Sleep Experience: Indulge in the sleep kit provided in each room, complete with an eye mask, earplugs, and lavender linen spray for a restful night's sleep.

Gourmet Dining with a View: Delight your taste buds at El Mirador restaurant, known for its grilled meat and seafood, while soaking in the breathtaking views of the San Salvador volcano.

Experience luxury and convenience at Crowne Plaza San Salvador. Book now for an unforgettable stay!

Important information:

Elevators renovation from November 15th, 2024 to January 15, 2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 367 reviews
Cleanliness: 8.03
Service: 9.5
Location: 8.54
Room Quality: 8.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 9
A
Alfredo • couple • gt
7
Aceptable for a one or two night stay
Pros:

Location, comfortable bed, excellent breakfast

Cons:

Outdated, it needs to be renovated, especially the elevators. The staff needs to improve customer service

2026-03-04 • via Nuitee
F
FRANK • solo_traveller • pa
8
2026-03-02 • via Nuitee
P
Pablo • solo_traveller • es
10
2026-02-28 • via Nuitee
S
Sandra • extended_group • au
10
We enjoyed staying in the hotel
Pros:

We liked everything

2026-02-24 • via Nuitee
V
Veronica • couple • co
10
2026-02-12 • via Nuitee
M
Marcelo • solo_traveller • cl
1
2026-01-31 • via Nuitee
A
Adalberto • couple • us
1
2026-01-30 • via Nuitee
P
Paulo • solo_traveller • pe
10
Pros:

Todo muy limpio

Cons:

No había opciones para ver en la TV

2026-01-30 • via Nuitee
C
Carlos • couple • gt
8
2026-01-27 • via Nuitee
V
Vidal • extended_group • us
10
2026-01-21 • via Nuitee
E
estela • couple • us
10
My favorite place
Pros:

My favorite stay hotel. I like everything except one thing.

Cons:

I did not like the fact that everywhere I passed by cleaning services were hiding to chat or talk on cell phones. I did not see that in my previous stays until my last trip.

2026-01-20 • via Nuitee
T
Tilcia • extended_group • pa
8
Pros:

la ubicación excelente, bueno el desayuno, El wifi si estuvo terrible.

2026-01-19 • via Nuitee
B
Belia E. Sánchez V. • couple • co
10
Maravilloso servicio
Pros:

Un hotel agradable, con exelente servicio y amabilidad del personal.

2026-01-16 • via Nuitee
D
Dream752773 • Couples
10
I highly recommend this hotel in San Salvador
Pros:

This hotel was very beautiful with Gorgeous scenery and the breakfast is phenomenal. The food is made fresh so it's not your standard continental breakfast. The rooms are very clean and the service is outstanding

2026-01-15 • via Tripadvisor
N
Néme • family_with_children • cr
10
Maravillosa
Pros:

La comida, la atención y las instalaciones

Cons:

Todo fue genial

2026-01-14 • via Nuitee
P
Patricia • family_with_children • us
1
Bad experience
Pros:

Your staff is nice- I asked for a wheelchair accessible room the bathroom was horrible and the shower bench was dirty it later broke on me

Cons:

You have no idea what a wheelchair accessible room is and your ramps are old and are very dangerous for wheelchair

2026-01-14 • via Nuitee
M
Marcela • solo_traveller • gt
8
2026-01-13 • via Nuitee
G
Gabriela • solo_traveller • gt
10
2026-01-12 • via Nuitee
L
Lopez • solo_traveller • us
8
Pros:

It's ok

2026-01-11 • via Nuitee
A
Alexander • solo_traveller • cr
10
Excelente lugar
Pros:

Todo es excelente

2026-01-07 • via Nuitee