Great Zimbabwe Hotel

Hotels
African Sun Hotels
7.2 (22 reviews)
Great Zimbabwe Road, Masvingo , Masvingo , ZW

Facilities

Meeting rooms
Boat tours nearby
Free WiFi
24-hour front desk
Wheelchair accessible
Outdoor pool - seasonal
Gift shops or newsstand
Conference space
Golfing nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 07:48

Property Description

Recreational Amenities and More
Enjoy the outdoor pool, tennis court, and complimentary Wi-Fi. Babysitting services and gift shops are available for your convenience.

Fine Dining and Refreshing Drinks
Savor international cuisine at The Great Enclosure or opt for room service. Unwind with a drink at the bar/lounge and relish buffet breakfasts daily.

Comfortable Accommodations
Stay in one of the 47 guestrooms with amenities like satellite TV and complimentary toiletries. Benefit from the 24-hour front desk and event facilities.

When you stay at Great Zimbabwe Hotel in Masvingo, immerse yourself in historical charm with proximity to landmarks like Great Zimbabwe National Monument and Great Zimbabwe Museum. Book now for a memorable stay!

Important information:

  • The seasonal pool will be open from January 01 to December 31.
  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MVZ

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

7.2
Based on 22 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
R
Ralf
6
Pros:

The hotel is a bit aged. There were not many guests.
Staff is as usual very friendly.
Some renovation is needed. The safes in the rooms are useless as they can taken as a whole. They are not bolted to anything.

2025-06-03 via Nuitee
M
Motoko
8
Pros:

遺跡まで800メートル。ここに宿泊すると帰りを気にせず遺跡を散策でき、落ち着いた滞在に寄与した。

2025-05-11 via Nuitee
T
Tudor
2
Pros:

I was double charged for my stay and while they recognized that an error had been made they had no mechanism for reimbursing me.

2024-11-06 via Nuitee
N
Noel
8
Pros:

Great staff, and the rooms were clean fresh and quiet. Sunset from the veranda was great

2024-10-26 via Nuitee
N
Naude partner
8
Pros:

An older property providing all amenities and services we needed. Slightly on the expensive side, especially the restaurant and laundry services, but a good stay overall

2024-08-19 via Nuitee
V
Vushe family
8
Pros:

Very punctual
The ladies in the restaurant are superb, always willing to assist and with a smile...

2024-04-20 via Nuitee
L
Laura
6
Pros:

Meal prices were much higher than anticipated for breakfast and dinner buffets

2023-09-29 via Nuitee
R
Ralf family
8
Pros:

My last visit to this hotel was in 1997. Some parts have been renovated.
It was a pity, that the door facing to the swimming pool couldn't be opened due to defective door lock. Missed the peacocks, which were there earlier and also the palm tree with the weaver bird nests. It was an attraction at that time.
Food and staff very good.
I find the hotel overpriced. Need some adaptation.
Anyway, might be back in a while.

2023-05-28 via Nuitee
M
Millicent family
8
Pros:

Great stay

2023-01-18 via Nuitee
I
Iain
10
Pros:

Lovely location

2022-10-29 via Nuitee
D
Dr Mary
8
Pros:

The room was spacious and clean

2022-08-27 via Nuitee
C
Christopher partner
10
Pros:

Stayed here one night to not be in a rush while seeing the ruins. Delightful property that is clean, safe and surrounded by various animals at night (monkeys, baboons, etc). Food quality was good at the restaurant but buffet dinner starts too late - tourists don't care to wait until 19:00 to eat, they are up early to do tours and want to eat when they come back and move on with the evening.

2022-07-24 via Nuitee
V
Verified traveler family
8
Pros:

Loved the swimming pool. The food was okay but not great. Power outage was a disappointment but I realize there was nothing to be done.

2019-11-19 via Nuitee
M
Misa family
4
Pros:

Very African Standard. Quite diffent between their broucher and the real guest room.

2019-10-14 via Nuitee
R
Rachel self
2
Pros:

Didn't like anything about this property. I was very badly treated, given an awful room which was no where near the standard i would have expected for the price I paid. I did eventually get another room, which was better but still not great, noisy, cold shower, very dated, broken chair and three bathroom wasn't that clean.
Food was also of a poor quality

2019-09-29 via Nuitee
V
Verified traveler family
8
Pros:

You know ... how Zimbabwe works. Very Good will. No energy, no loght ....

2019-08-29 via Nuitee
M
Michael
8
Good position for viewing the Great Zimbabwe Ruins
Pros:

We chose this hotel for its nearness to the great Zimbabwean Ruins. It is a pleasant 700 metres walk. Our room was large, room and bathroom in need of upgrading. The bed large and comfortable. The staff without exception were friendly, helpful and efficient. The buffet breakfast, which was included was great. There are no aircons only a fan. Feel that this Hotel is over priced.

2018-09-17 via Nuitee
Y
Yvette
4
Hotel in desperate need of renovation
Pros:

Though the setting is stunning and the staff is sweet the hotel is completely overpriced for the current state it is in. As with many of Zim hotels it has not had any renovations or upgrading done in decades. The bathroom was the worst, hardly a working shower and the tab of the basin did not give water. Loose tiles, dirty walls, chips and cracks everywhere. The setting is great, next to the stunning Great Zimbabwe monument.

2018-08-26 via Nuitee
Øyvind
6
Expensive and not so impressive but great location
Pros:

Service was great, even the trainees did a nice job. Large room with a large bed, not so comfortable shower and bathroom. The food in the restaurant was not particularly good. All in all I'd say you stay at this place for the location, since you can walk to the Great Zimbabwe Ruins. Other than that, it's totally overpriced for the quality it offers, and that goes for both the room and the food.

2017-03-30 via Nuitee
A
Alfredo
8
Great Zimbabwe
Pros:

Best location to visit Great Zimbabwe

2017-01-12 via Nuitee