Waldorf Astoria Shanghai on the Bund

Hotels
•
Waldorf Astoria Hotels & Resorts
9.8 (726 reviews)
No. 2 Zhong Shan Dong Yi Road , Shanghai , CN
+86 21 6322 9988

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Excellent service
Cons:
Language barrier
Pillow quality
Breakfast service

Categories

Cleanliness
9.64
Mixed sentiments regarding cleanliness; some mentioned good housekeeping.
Service
10
Excellent service mentioned, although some complaints about staff communication.
Location
10
The location received praise for its convenience and views.
Room Quality
10
Rooms are generally large and well-furnished, though pillow quality criticized.
Amenities
10
Amenities generally positively noted, though breakfast complaints were mentioned.
Value for Money
9.61
Concerns about charges and perceived value related to service.
Food and Beverage
9.15
Mixed reviews on food quality and breakfast service.
Overall Experience
10
Overall positive experience overshadowed by some negative service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:50

Property Description

Luxurious Accommodations
Experience elegance and glamour at Waldorf Astoria Shanghai, where luxurious rooms equipped with modern amenities await. From flat-screen cable TVs to Nespresso machines, indulge in comfort during your stay.

Fine Dining Experience
Satisfy your culinary cravings at Pelham's for modern French cuisine or Wei Jing Ge for authentic regional Chinese dishes. The iconic Long Bar offers breathtaking river views and an extensive drinks menu for a memorable dining experience.

Ultimate Relaxation
Unwind at the heated indoor pool or pamper yourself with rejuvenating treatments at the Waldorf Astoria Spa. Enjoy complimentary coffee, tea, and snacks at the tranquil Library Lounge, ensuring a peaceful retreat during your stay.

Book now to elevate your stay at Waldorf Astoria Shanghai and create unforgettable memories in the heart of the Bund.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that smoking is strictly prohibited throughout the entire hotel starting from 1 March, 2017.

The use of drones is strictly prohibited within The Bund area. Violators will be subject to legal action and penalties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for CNY 583 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CNY 20 per hour.

Location

Property Video

Guest Reviews

9.8
Based on 726 reviews
Cleanliness: 9.64
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.61
Food and Beverage: 9.15
Overall Experience: 10
M
Madina • couple • ru
10
2026-10-22 • via Nuitee
M
Marcin • couple • pl
10
2026-10-22 • via Nuitee
M
Madina • couple • ru
10
2026-10-22 • via Nuitee
L
Luigi • couple • it
9
comodo ed efficiente
Pros:

camera con bellissima vista sul Bund, concierge risolutivo a ogni richiesta compreso i biglietti per un evento sportivo ufficialmente sold out. Posizione perfetta, buona ma migliorabile la colazione.

Cons:

sempre molto cortesi ma senza calore

2026-10-20 • via Nuitee
E
Emanuele • couple • fr
10
Magnifique!
Pros:

Endroit et position parfaits

Cons:

Rien

2026-10-20 • via Nuitee
I
Ingemar • solo_traveller • se
10
Pros:

Mitt i Shanghai, och man kan inte bo bättre. En klassisk, historisk miljö dessutom. Allt var till för gästens bekvämlighet. Här kan man slappna av.

2026-10-19 • via Nuitee
E
Erik • solo_traveller • de
10
Pros:

Es war alles perfekt ich wüsste nicht was das jemals toppen sollte.

2026-10-18 • via Nuitee
Y
Yulia • couple • gb
9
2026-10-18 • via Nuitee
F
Fatima • solo_traveller • ae
8
2026-10-17 • via Nuitee
A
Amina • solo_traveller • bh
10
2026-10-16 • via Nuitee
N
Nezah • extended_group • pl
9
2026-10-15 • via Nuitee
L
LI • couple • us
10
2026-10-15 • via Nuitee
F
Friedrich • couple • de
10
Wunderschönes Hotel in toller Lager! Zimmer mit Blick auf den Bund empfehlenswert!
Pros:

Wir hatten ein Zimmer mit Blick auf den Bund. Das war fantastisch und das Geld absolut wert!

2026-10-15 • via Nuitee
M
Maria • extended_group • ru
10
Pros:

Сам отель и номер отличные , расположение супер , очень чисто и красиво

Cons:

Завтраки однообразны

2026-10-13 • via Nuitee
育鑫 • couple • cn
8
服务态度周到但设施有待改进
Pros:

服务很好，服务员都很 nice 并且为客人考虑周到，主动提及可能需要的物品或者服务，比如剃须刀，浴盐浴帽等

Cons:

床太软，没睡好。酒店的无障碍设施不完善，婴儿车或者轮椅等需要抬上抬下才能在大堂和餐厅通行，十分不方便。酒店大堂太多消费限制，不消费不让逗留

2026-10-09 • via Nuitee
P
Paweł • couple • pl
8
Rozczarował mnie. Spodziewałem się powalającego luksusu a tu tylko bardzo dobrze
Pros:

Hotel położony w samym sercu Szanghaju. Fajny kolonialny wystrój. Doskonały personel zajmujący się pokojami (drugiego takiego nie miałem nigdzie na świecie) i kuchnią. Koniecznie trzeba spróbować jajek po benedyktyńsku. Wybór dań śniadaniowych duży, ale bez szału. To jest hotel dla tych "lepszych" płacisz cenę nie tylko za komfort ale także że możesz być wśród takich których stać na ten hotel. Spróbowałem i niekonicznie mi się to podoba.

Cons:

Niestety hotel mega przeszacowany.
Co z tego, że fantastycznie położony gdy okna wychodzą na okoliczne ruiny. Szczęśliwie spaliśmy dwie doby i nie było czasu na podziwianie widoków, Pokój dość duży ale pokoje w Pekinie były naprawdę duże, czytaj większe.
Jak zwykle problem z daniami dla wegetarian ale to norma w Chinach. Wifi w Chinach nie ma sensu gdyż usługi z naszej strefy tam nie działają.

2026-10-08 • via Nuitee
D
DANI Alvas • extended_group • il
10
Thank you for most lovely week.
Pros:

Extremely clean.
The staff was amazing.
From the bell buys and the cleaners, the Waiters, receptionists up to the most friendly manager.

Cons:

The design is not my taste. But it's me... Too big and bombastic.

2026-09-19 • via Nuitee
S
Serge • solo_traveller • lu
10
2026-09-17 • via Nuitee
H
Harsh • couple • nz
9
Lovely time
Cons:

Compared to other hotels club facilities this was not of the standard I'd expect

2026-09-12 • via Nuitee
A
Amal • family_with_children • ae
10
“A wonderful and luxurious stay in the heart of Shanghai.
Pros:

“Excellent location on the Bund, beautiful views, elegant rooms, and very attentive and professional staff. The overall service and atmosphere were exceptional.

Cons:

“Nothing significant. Overall, the stay was very enjoyable and met my expectations

2026-09-11 • via Nuitee