Waldorf Astoria Shanghai on the Bund

Hotels
Waldorf Astoria Hotels & Resorts
9.8 (633 reviews)
No. 2 Zhong Shan Dong Yi Road , Shanghai , cn

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Excellent service
Cons:
Language barrier
Pillow quality
Breakfast service

Categories

Cleanliness
9.64
Mixed sentiments regarding cleanliness; some mentioned good housekeeping.
Service
10
Excellent service mentioned, although some complaints about staff communication.
Location
10
The location received praise for its convenience and views.
Room Quality
10
Rooms are generally large and well-furnished, though pillow quality criticized.
Amenities
10
Amenities generally positively noted, though breakfast complaints were mentioned.
Value for Money
9.61
Concerns about charges and perceived value related to service.
Food and Beverage
9.15
Mixed reviews on food quality and breakfast service.
Overall Experience
10
Overall positive experience overshadowed by some negative service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:50

Property Description

Luxurious Accommodations
Experience elegance and glamour at Waldorf Astoria Shanghai, where luxurious rooms equipped with modern amenities await. From flat-screen cable TVs to Nespresso machines, indulge in comfort during your stay.

Fine Dining Experience
Satisfy your culinary cravings at Pelham's for modern French cuisine or Wei Jing Ge for authentic regional Chinese dishes. The iconic Long Bar offers breathtaking river views and an extensive drinks menu for a memorable dining experience.

Ultimate Relaxation
Unwind at the heated indoor pool or pamper yourself with rejuvenating treatments at the Waldorf Astoria Spa. Enjoy complimentary coffee, tea, and snacks at the tranquil Library Lounge, ensuring a peaceful retreat during your stay.

Book now to elevate your stay at Waldorf Astoria Shanghai and create unforgettable memories in the heart of the Bund.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that smoking is strictly prohibited throughout the entire hotel starting from 1 March, 2017.

The use of drones is strictly prohibited within The Bund area. Violators will be subject to legal action and penalties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for CNY 583 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CNY 20 per hour.

Location

Guest Reviews

9.8
Based on 633 reviews
Cleanliness: 9.64
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.61
Food and Beverage: 9.15
Overall Experience: 10
A
Anna family_with_children gb
8
comfortable stay in well located hotel with accommodating friendly staff
Pros:

great location pretty good breakfast and luxury rooms

Cons:

quite expensive for what it was

2026-04-18 via Nuitee
S
Siew Yep family_with_children my
9
I thoroughly enjoyed my stay here. The staffs are very helpful and friendly.
Pros:

It’s very comfortable and near the bund and Nanjing street. Very convenient.

Cons:

A bit on the pricey side.

2026-04-15 via Nuitee
solo_traveller ae
10
2026-04-14 via Nuitee
B
Bogdan ioan couple ro
10
2026-04-14 via Nuitee
G
GRACE ENRIQUETA VICTORIA couple ph
10
My stay at the Waldorf Astoria Shanghai
Pros:

Everything from a clean room, good amenities, very diverse breakfast and very friendly staff. Inaldo like the location. So near Nanjing road and the Bund.

Cons:

None

This is a suggestion. Being disabled I suggest support bars in the shower and toilet. But everything was very good. I will stay at this hotel again

2026-04-12 via Nuitee
G
Gary couple nl
10
2026-04-12 via Nuitee
A
Anastasiia couple ru
9
2026-04-12 via Nuitee
G
GRACE ENRIQUETA VICTORIA solo_traveller ph
10
Love Waldorf Astoria Shanghai
Pros:

Everything

Cons:

None

2026-04-12 via Nuitee
Y
Yu couple cn
10
Great hotel, get discount W/app +852 6079 8177
Pros:

It’s a great journey

2026-04-11 via Nuitee
G
Gaia couple it
9
Esperienza da ricordare
Pros:

Posizione, servizi, camere e colazione

Cons:

La vista dalla camera

2026-04-11 via Nuitee
W
Waleed couple sa
10
2026-04-10 via Nuitee
W
Waleed couple sa
10
2026-04-10 via Nuitee
H
Hsieh family_with_children tw
10
2026-04-09 via Nuitee
H
Hüseyin Mert solo_traveller tr
9
2026-04-09 via Nuitee
E
Eduard family_with_children ru
10
Всё замечательно.
Pros:

Чистота, расположение отеля, вкусные завтраки, добросовестный персонал, большие номера и своевременная уборка.

Cons:

Пару раз пришлось ждать в очереди завтрак и забывали про кофе.

2026-04-08 via Nuitee
T
TrustedTraveller2 Friends getaway
8
A little disappointing for an historic hotel on the Bund
Pros:

This is sort of a weird half old/half new hotel. The old entrance opens onto the Bund area while the new entrance is around the other side of the block. The lobbys on both sides are fairly uninviting, nothing special at all. The room was very nice, the beds and shower were great. There is a walk-in closet with automatic lights, two sinks in the bathroom and a large tub. The worst thing was the door on the toilet area was etched glass - and not even completed etched at that - meaning that there was no privacy. In fact, it was so transparent that the automative toilet lid kept going up and down whenever I stood at the sink close to the (closed) toilet door. It almost got to be funny.
Housekeeping did a good job of keeping us well-stocked with bottled waters, but I never understood why they felt the need to throw away our homemade "do not drink the water" signs every day.
The view of the Bund from our room on the 15th floor was great. The elevators were fast. The people at the front desk spoke good English.
The food on the breakfast buffet was average - mostly Chinese, otherwise overcooked eggs, stale cereal and uninspired pastries. We ordered the eggs benedict and avocado toast one morning and weren't impressed. We went to the Long Bar off the old lobby a couple times. They offer snacks (nuts, olives, etc) from a cart along with your cocktail. There were never many people there, but service was always slow.

2026-04-07 via Tripadvisor
P
Patricia solo_traveller de
9
2026-04-06 via Nuitee
E
EKS - Brazil couple br
10
A dream of a hotel!
Pros:

The stay was incredible, thanks both to the hotel facilities and, above all, to the concierge service, which was always there to help me whenever I needed it.
A classic breakfast with plenty of Western and Chinese options.
The restaurant served delicious food.
A fantastic room with a breathtaking view of the Pudong skyline.

2026-04-06 via Nuitee
F
Farley couple nl
10
Perfect
Pros:

Beautiful building ! Spacious rooms

Cons:

Nothing

2026-04-06 via Nuitee
P
Patricia solo_traveller de
9
2026-04-06 via Nuitee