ModernHaus SoHo

Hotels
8.8 (1408 reviews)
27 Grand Street , New York , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Limited light in rooms
Noise from rooftop bar
Small room size

Categories

Cleanliness
8.7
Rooms were clean; however, some comments on noise suggest slight issues.
Service
9.2
Exceptional service mentioned multiple times, notably from staff like Claude and Tiffany.
Location
9.2
Fantastic location with easy access to major spots in NYC.
Room Quality
8.2
Rooms are described as small with some light issues, but generally adequate.
Amenities
8.7
Facilities include a great bar and nice views, but some concerns about room readiness.
Value for Money
8.7
Overall good value considering the location and cleanliness.
Food and Beverage
8.7
Drinks and bar service received positive remarks.
Overall Experience
9
Overall experience exceeded expectations with positive mentions of staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:58

Property Description

Luxurious Accommodations
Experience the epitome of modern luxury at ModernHaus SoHo, where rooms feature floor-to-ceiling glass walls, wood floors, and upscale amenities like Nespresso coffee and Le Labo bath products.

Dining and Entertainment
Indulge in culinary delights at Jumpin Jacks and savor craft coffee by day and signature cocktails by night, all while enjoying panoramic views of the Urban Garden and Avenue of the Americas.

Rooftop Oasis
Unwind at the rooftop lounge, Jimmy, with breathtaking views of the Hudson River and a seasonal outdoor pool, offering a perfect retreat from the bustling city below.

Ready to elevate your stay in SoHo? Book now at ModernHaus SoHo and immerse yourself in luxury and sophistication.

Important information:

Guests must be 18 years of age or older to check-in.
Please note that the amount for the first night and taxes will be pre-authorized on the credit card.
Please note that the outdoor pool is seasonal, open from Memorial Day to Labor Day.
Hotel guest have exclusive access to the pool from 08:00 to 16:00 Monday-Friday and from 08:00-14:00 on Saturday and Sunday.
Rooftop wellness programming is offered to all guest on select days.

Our Facilities Fee Is $45 Plus Tax Per Room, Per Night, And Provides The Following Amenities:

• 10% off beverages at Jumpin Jacks
• In-room Nespresso Coffee
• Triple-filtered water, refreshed daily
• High-Speed Wi-Fi throughout the hotel
• 24/7 Concierge Service
• 24/7 access to gym featuring state of the art Peloton and Technogym equipment
• Unlimited use of Press Reader for domestic and international newspapers and magazines
• Unlimited local and long distance calls
• Overnight shoeshine services
• Use of ModernHaus Bikes
• Seasonal Hotel Programming
• Seasonal access to rooftop pool
• Priority reservations at VerandaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Sep 1, 2025 until Tue, May 26, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 62.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular
  • Entrance Door Width: 185
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1408 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
D
DOMINIQUE • couple • fr
7
accueil sympathique au niveau de la réception. Mais le personnel du bar est très désagréable.
Pros:

EMPLACEMENT

Cons:

CARRELAGE DANS LA SALLE DE BAINS AVEC DES TROUS . QUALITE DES EQUIPEMENT VIELLISSANT;

2026-02-10 • via Nuitee
Y
YUVAL • couple • il
8
2026-01-28 • via Nuitee
F
funtotravel623 • Business • Shanghai
10
Fantastic Staff, Outstanding Views From My Room and Great Location
Pros:

From the moment I arrived as was so warmly welcomed to the minute I checked out, the staff was so friendly and helpful. That gave me a very good feeling all during my stay. The views from the room were just spectacular. What a great location to be in New York. I will definitely be staying there whenever I travel to New York City.

2026-01-26 • via Tripadvisor
R
Raiki • couple • jp
9
よかったです
Pros:

アメニティがルラボで気分が良かった
帰りに空港までの車を手配してくれた。

Cons:

風邪をひいていたのでわからず。
特にないです。

2026-01-25 • via Nuitee
M
Marc • couple • au
8
2026-01-25 • via Nuitee
V
VIVIANA • family_with_children • it
10
2026-01-24 • via Nuitee
רוני • couple • il
10
2026-01-24 • via Nuitee
O
Ori • couple • il
9
2026-01-24 • via Nuitee
D
Daniel • couple • fr
10
Accueil et service parfait !
Pros:

Top emplacement

2026-01-24 • via Nuitee
R
Road35706015239 • Business
10
Start spreading the news
Pros:

Lovely hotel in the heart of Soho, great views, lovely clean room and great service no matter what the hour.

2026-01-23 • via Tripadvisor
4
411gregf • Business • La Crescenta, California
10
Loved the Modernhaus SOHO!
Pros:

I had such a great stay at ModernHaus SoHo and honestly didn’t want to leave.

My room was beautiful, and the view was unreal. Looking out at the New World Trade Center buildings each day felt genuinely memorable, especially at night. It’s one of those views that just stops you in your tracks..

What really made the experience, though, was the staff. Everyone was warm, kind, and genuinely helpful. Kristy and Jerome at the front desk took the time to offer thoughtful recommendations for restaurants, shopping, and things to explore, and their suggestions were spot on. Claude was always friendly and welcoming at the door, and Maria, the housekeeper on my floor, was incredibly kind in a way that made me feel truly cared for.

I felt looked after every night I stayed here, which isn’t something you can say about every hotel. ModernHaus has a great location, a beautiful space, and most importantly, people who really care. I would absolutely stay here again.

2026-01-21 • via Tripadvisor
E
ejd108 • Family
10
Best trip to NYC ever
Pros:

I’ve been staying at Modernhaus for many years. Every stay here is exceptional. The staff is attentive and thoughtful and they always go out of their way to make sure everything is taken care of. The location is perfect and there’s no where else I’d rather stay.

2026-01-21 • via Tripadvisor
I
I4810YGelisac • NONE
10
Favorite hotel in NYC
Pros:

We stay at ModernHaus Soho every year to celebrate our anniversary, and it never disappoints. The location is perfect, the rooms are spotless, and the staff and service are always exceptional. They truly go above and beyond to make our stay special, this year they surprised us with a bottle of Prosecco and delicious brownies, which was such a thoughtful touch. We always have an amazing experience and highly recommend this hotel to anyone visiting Soho.

2026-01-20 • via Tripadvisor
S
SOKRATIS • family_with_children • gr
10
Fabulous and amazing
Pros:

I have been there before and it was amazing

2026-01-20 • via Nuitee
J
Josefina • couple • ar
7
la zona es lo mas
Pros:

la habitacion esta bien, la ubicacion espectacular. un poco caro pero bueno, ny en si es caro. no utilice la pileta ni nada porque fui en invierno

Cons:

el precio en si, pero la verdad que el cuarto estaba bien. una vista ok.

2026-01-20 • via Nuitee
G
Guide38915312905 • Couples
10
Perfect experience, best mattress
Pros:

We booked the penthouse unit from Modernhaus SoHo to celebrate our anniversary. It was a fantastic experience. The room is super spacious with a great city view from all angles. The real gem of this room is the mattress that we must mention, a high end Hastens mattress. This stay seems the only chance we could experience the Hastens mattress for the entire night.

Friendly staff, very clean, convenient locations etc. Nothing you could blame. Whether you are traveling NYC for a short stay or looking for a special experience like we do, I would highly recommend this hotel.

2026-01-19 • via Tripadvisor
N
Nadav • couple • us
1
Cons:

To Hotel Management,

I’m writing because I asked someone from your team to call me back and never received a response.

I arrived at your hotel on Friday around 4pm, checked in, and received the room. About an hour later, my girlfriend arrived. I received a call from the lobby asking if she was with me, and I clearly said yes let her in. We spent Friday at the hotel and had breakfast together on Saturday. Everything was fine until last night.

She went out with friends while I some wine at The rooftop and then went to bed. She came back around 2am with her key, only then did the nightmare begin.

I have no idea why she was treated with such disrespect. She wasn’t feeling well, and instead of helping, the doorman was sarcastic, dismissive, and even laughed at her while she was visibly upset. No attempt was made to offer assistance no empathy, no basic human decency.

I want to understand: at what point did someone at the hotel decide she wasn’t supposed to be there? When I booked the room, was I expected to pre-register every potential visitor? She arrived just an hour after me, and I explicitly approved her entry during the initial call from the front desk.

What happened was deeply disrespectful and entirely inconsiderate. As paying guests, I can’t believe this is the way we got treated.

She had a key. I gave approval. And yet your staff hid behind vague “hotel policy” instead of exercising common sense. She was crying in your lobby while your doorman smirked and stood by. He didn’t even offer her a glass of water let alone a solution.

I can’t express how disappointed and hurt I am. This was supposed to be a special weekend. Instead, it became a humiliating and traumatic experience! one that very likely damaged my relationship beyond repair.

This is unacceptable.

2026-01-19 • via Nuitee
M
Mark • couple • us
6
I expected more.
Pros:

Location- easy access to shopping and subway. View from the roof was fantastic. Breakfast room was very nice.

Cons:

Room was small and the delux king did not have a chair and/or any place for your luggage. The restaurant was closed until October and the rooftop bar was closed one night for an event. Leaving no bars or restaurant! Room service menu was very limited and food was mediocre. Despite being on the 16th floor there was a lot of noise throughout the night. Mostly from the hotel rooms above.

2026-01-19 • via Nuitee
B
Benjamin • couple • gb
9
2026-01-19 • via Nuitee
P
Patrizio • solo_traveller • it
10
Una corsa a New York...
2026-01-19 • via Nuitee