Hotel TOTTO Wollongong

Hotels
Independent Collection
7.7 (4521 reviews)
60 Market Street , Wollongong , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noisy air conditioning
Disorganized breakfast

Categories

Cleanliness
7.1
Overall cleanliness was acceptable, but some rooms were noisy due to air conditioning issues.
Service
8.06
Staff were friendly and helpful; however, there were some issues with check-in.
Location
9.1
Great location close to shopping and transportation.
Room Quality
7.56
Rooms were comfortable but several lacked essentials like a wardrobe.
Amenities
7.59
Amenities like breakfast could be improved, with issues noted during service.
Value for Money
7.55
Value is decent but affected by limited breakfast and service inconsistencies.
Food and Beverage
6.6
Breakfast was disorganized and overall food quality could be improved.
Overall Experience
8.06
Experience was generally positive, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:33

Property Description

Central Location in Wollongong
Hotel TOTTO offers an industrial-style home base in the heart of Wollongong, just steps away from the world-class waves, perfect for exploring the laidback scene of the city.

Chilled-Out Minimalistic Rooms
With 150 rooms designed for the ultimate chilled-out experience, Hotel TOTTO provides minimalistic and unfussy accommodations, equipped with all the creature comforts you desire in a hotel stay.

On-Site Mediterranean Bar and Restaurant
Indulge in a casual-cool dining experience at Basta, the in-house Mediterranean inspired Bar and Restaurant at Hotel TOTTO. Whether you prefer a local brew in the lobby or Aperol at sundown, we have the perfect spot for you.

Ready to experience the perfect blend of comfort and style at Hotel TOTTO? Book now for an unforgettable stay!

Important information:

Payments made with a credit card will incur a surcharge of 1.5%Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 4521 reviews
Cleanliness: 7.1
Service: 8.06
Location: 9.1
Room Quality: 7.56
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 6.6
Overall Experience: 8.06
M
Michael couple au
6
2026-05-02 via Nuitee
G
GADALETA family_with_children au
8
Pros:

Friendly attentive staff
Breakfast was value for $

2026-05-01 via Nuitee
V
Vivien couple de
7
Pros:

Central location in Wollongong and nice bathrooms and rooms

2026-05-01 via Nuitee
S
sophie couple au
8
2026-04-30 via Nuitee
extended_group au
10
2026-04-30 via Nuitee
R
Riz solo_traveller au
5
2026-04-30 via Nuitee
B
Benedicta. O solo_traveller au
10
short stay
2026-04-30 via Nuitee
T
Truth solo_traveller au
1
Cons:

Cancellation Policy

2026-04-29 via Nuitee
K
Kathleen solo_traveller au
9
2026-04-28 via Nuitee
R
Raed fahad solo_traveller au
10
2026-04-28 via Nuitee
J
Jessie couple au
8
Pros:

Location

Cons:

No comment

2026-04-28 via Nuitee
J
JIMFAREFY solo_traveller au
9
I enjoyed my stay at Totto it was great experience
Pros:

Beds are so comfortable and very easy to check in and check out

Cons:

The room was a bit too small but still comfortable

2026-04-27 via Nuitee
N
Ngarangi solo_traveller au
10
2026-04-27 via Nuitee
K
Kevin family_with_children nz
5
If you want to run with the student crowd in Wollongon then go for it
Pros:

Nothing

Cons:

Tries too hard to be 'hip' and failed - this was the most expensive hotel on our holiday and was hugely dissapointing. Firstly expectation to check in on line then retrieve keycard from a machine - unfortunately machine gave us a double room and we requested twin so had to go back and get sorted.
Room was like bad student halls of residence . Building badly needs a building wash / window clean as would have been nice to look out of window in morning. We would have had breakfast but resented giving them any more of our money

2026-04-27 via Nuitee
W
Wathmi solo_traveller au
10
2026-04-27 via Nuitee
C
Christine couple au
10
Anzac weekend away.
Pros:

Theres nothing to complaint, Dad and i visited Wollongong over Anzac weekend to pay respects to our family friends, and we stayed overnight and loved the hotel and the staff were excellent. Dad loved the cozy bed.

Cons:

Nothing! We loved everything you offered us… even the illawara hotel and all the noise and entretaiment was fun to hear.

2026-04-27 via Nuitee
C
Chad solo_traveller au
10
Great
Pros:

I’ve stayed at this hotel several times and it has always been a great experience. It’s consistently clean, convenient, and reasonably priced. I’ve always found it comfortable and easy to stay here, and I’ll definitely be returning again in the coming weeks.

2026-04-27 via Nuitee
V
Vegvisir English solo_traveller gb
9
Pros:

Great location, clean and spacious room. Very comfortable bed and excellent bathroom.

Most of staff very friendly and helpful except the male waiter on Saturday even diners service (Ian - think he was Korean). See below

Cons:

Ian, he was only interested in serving and attending to the female diners. Left my son and I for 30 minutes to wait to get service after he showed us to our table, other diners who were seated after we were seated he serviced first. All were female diners. In the end I called another young waiter over who promptly took our drink and food orders and apologised for the wait to even get a glass of water.

This waiter (Ian should spoken to by his manager as it was quite observous who he was most interested in attending to. If I was his manager I would stand this employee down, very rude and selfish man.

2026-04-26 via Nuitee
K
Kerrie-ann couple au
10
Great place , very friendly staff , great location. Will definitely stay again
Pros:

Great location, staff were so friendly

Cons:

Nothing

2026-04-26 via Nuitee
A
Andrea solo_traveller au
10
2026-04-26 via Nuitee