Aiden by Best Western South Reno

Hotels
•
Aiden by Best Western
8.5 (1968 reviews)
5851 S Virginia St , Reno , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Issues with cleanliness
Limited service on inquiries

Categories

Cleanliness
7.71
Some guests reported cleanliness issues in rooms, suggesting that cleanliness standards need improvement.
Service
8.68
Generally friendly staff; however, responses to specific inquiries about pet policies were lacking.
Location
9.22
The location is highly praised for its convenience and easy access to local amenities.
Room Quality
8.67
Rooms were noted to be clean, spacious, and comfortable with positive remarks on room layout.
Amenities
8.2
While basic amenities were available, some guests desired more options like free coffee in the lobby.
Value for Money
8.16
Many guests find the pricing reasonable for the quality, but some suggest prices could be adjusted.
Food and Beverage
8.71
Guests enjoyed the on-site restaurant and breakfast options; however, free coffee availability was a point of contention.
Overall Experience
8.68
The overall guest experience was positive with many intending to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:46

Property Description

Convenient Location
Located just off Route 395 and across from Meadowood Mall, Aiden by Best Western at South Reno offers easy access to shopping and major highways.

Comfortable Amenities
Enjoy a seasonal outdoor pool, on-site restaurant, and free Wi-Fi during your stay. Rooms feature essential amenities like a microwave, refrigerator, and coffee maker for your convenience.

Exceptional Service
With a 24-hour front desk and on-site laundry facilities, our attentive staff ensures a seamless experience. Explore nearby attractions like Lakeridge Golf Course and downtown Reno, both just a short drive away.

Book your stay at Aiden by Best Western at South Reno for a comfortable and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1968 reviews
Cleanliness: 7.71
Service: 8.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
P
Paulucci • couple • us
10
As expected! Love this hotel!
2026-03-26 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Location

Cons:

Bed was not comfortable.

2026-03-26 • via Nuitee
G
Gavin • family_with_children • us
10
Pros:

Staff and room accomidations!

2026-03-25 • via Nuitee
K
Karen • solo_traveller • us
10
2026-03-23 • via Nuitee
J
Jennifer • family_with_children • us
8
Pros:

Convenient location no resort fees like casino hotels

Cons:

High cost room charge

2026-03-22 • via Nuitee
H
Hernandez • couple • us
9
Friendly staff nice facilities
Pros:

Having all the basics (like phone chargers Cause we always forget them at home or in the car) and having a fridge, microwave, clothes iron

Cons:

All was good

2026-03-21 • via Nuitee
T
TC • solo_traveller • us
1
Pros:

We do not be like it since there were bed bugs

Cons:

Bed bugs

2026-03-20 • via Nuitee
A
Alexis • family_with_children • us
6
Convenient, clean, but a slight remodel of an old motel
Pros:

It was very convenient, close to many food options. Parking was free, and we were able to park right outside of our room. The vibe was fresh and new, and the staff were very friendly. The room and property were clean overall.

Cons:

Unfortunately I didn't get a good sense of what the property was like before we got there based on photos. It is a remodel of a motel, so the rooms all open to the outdoors. I was concerned about our safety, though thankfully it was safe and clean. We could hear everything outside throughout the night though, so it made sleeping kind of difficult. The bathtub was in need of a redo. It was quite old and chipped.

2026-03-20 • via Nuitee
S
Shauna • couple • us
7
Good value for an overnight stay.
2026-03-19 • via Nuitee
W
wannada • family_with_children • us
7
Pros:

Bed, pillows are comfortable. Good size room.

Cons:

Overall, the location is very convenient and everything is easily accessible. However, the room is not well soundproofed. Noise from footsteps and traffic outside can be heard quite clearly.

2026-03-19 • via Nuitee
M
Marcella • solo_traveller • us
10
2026-03-17 • via Nuitee
D
Danielle • couple • us
5
Could’ve been better if the walls were thicker.
Pros:

The staff was amazing! The location was good too.

Cons:

You can hear everything outside of your room from coughs, to conversations and car doors closing. We hardly slept Friday and Saturday night. Sunday night was a lot quieter.

2026-03-15 • via Nuitee
E
Edgar • couple • us
10
Pros:

The rooms are beautiful

Cons:

Nothing

2026-03-15 • via Nuitee
I
Ismael • couple • us
5
2026-03-14 • via Nuitee
J
Justine • solo_traveller • us
7
2026-03-14 • via Nuitee
A
Anya • couple • us
10
2026-03-12 • via Nuitee
J
Jeanine and Paul • couple • us
7
Pros:

It was a little loud from people next to us with their TV on. But, what was the thing I didn't like much was how dark the bathroom area was. There was light around the large mirror; but, that was all. It was really quite dark. Even the bathroom light didn't help.

Cons:

The location, for us, was great; and, there was no road noise.

2026-03-10 • via Nuitee
D
Davison • couple • us
10
2026-03-09 • via Nuitee
K
Kelli • extended_group • us
7
2026-03-09 • via Nuitee
M
Mikayla • family_with_children • us
1
2026-03-09 • via Nuitee