Aiden by Best Western South Reno

Hotels
•
Aiden by Best Western
8.5 (2134 reviews)
5851 S Virginia St , Reno , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Issues with cleanliness
Limited service on inquiries

Categories

Cleanliness
7.71
Some guests reported cleanliness issues in rooms, suggesting that cleanliness standards need improvement.
Service
8.68
Generally friendly staff; however, responses to specific inquiries about pet policies were lacking.
Location
9.22
The location is highly praised for its convenience and easy access to local amenities.
Room Quality
8.67
Rooms were noted to be clean, spacious, and comfortable with positive remarks on room layout.
Amenities
8.2
While basic amenities were available, some guests desired more options like free coffee in the lobby.
Value for Money
8.16
Many guests find the pricing reasonable for the quality, but some suggest prices could be adjusted.
Food and Beverage
8.71
Guests enjoyed the on-site restaurant and breakfast options; however, free coffee availability was a point of contention.
Overall Experience
8.68
The overall guest experience was positive with many intending to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:46

Property Description

Convenient Location
Located just off Route 395 and across from Meadowood Mall, Aiden by Best Western at South Reno offers easy access to shopping and major highways.

Comfortable Amenities
Enjoy a seasonal outdoor pool, on-site restaurant, and free Wi-Fi during your stay. Rooms feature essential amenities like a microwave, refrigerator, and coffee maker for your convenience.

Exceptional Service
With a 24-hour front desk and on-site laundry facilities, our attentive staff ensures a seamless experience. Explore nearby attractions like Lakeridge Golf Course and downtown Reno, both just a short drive away.

Book your stay at Aiden by Best Western at South Reno for a comfortable and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2134 reviews
Cleanliness: 7.71
Service: 8.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
A
Anessa • couple • us
10
2026-07-18 • via Nuitee
W
Wichean • extended_group • us
10
2026-07-17 • via Nuitee
D
Darleen • couple • us
9
2026-07-17 • via Nuitee
R
Reed • solo_traveller • us
9
I’ll return
Pros:

Like new.

Cons:

Room a bit dark. Needs more lighting.

2026-07-16 • via Nuitee
T
Thomas • solo_traveller • de
8
Pros:

Wir waren nur eine Nacht dort. Das Personal hat uns Zimmer nah bei einander gegeben. Im Innenbereich konnten wir mit unseren eigenen Utensilien als Gruppe frühstücken.

2026-07-14 • via Nuitee
J
John • couple • us
6
The rate is good but the property mediocre.
Pros:

The courtyard pool and the nightly rate.

Cons:

The facility is worn and needs updating. Torn shower curtain, dirty and broken exhaust vent, tub stained and chipping

2026-07-14 • via Nuitee
K
Kathy • family_with_children • us
9
I always enjoy staying at the Aiden. Also that it is connected to the 2 Chicks restaurant.
Pros:

The room was clean and cool in the July heat. Staff was efficient and friendly.

Cons:

My sister mentioned to me that the mirror in the bathroom didn't have as much light as she would have liked. She jokingly said her eyebrow pencil could have ended up making some strange markings!

2026-07-14 • via Nuitee
A
Amit • solo_traveller • il
7
sufficient
Pros:

convenient location

Cons:

poor lighting in the room

2026-07-13 • via Nuitee
A
Angelika • couple • at
7
Pros:

Clean, friendly, comfortable place to stay for a couple of nights.

2026-07-12 • via Nuitee
A
Anthony • solo_traveller • us
7
2026-07-11 • via Nuitee
L
Lu • couple • us
8
2026-07-09 • via Nuitee
P
Paul • family_with_children • us
8
2026-07-08 • via Nuitee
K
Katja • family_with_children • us
6
2026-07-08 • via Nuitee
O
Olha • solo_traveller • us
1
2026-07-07 • via Nuitee
D
Douglas • couple • us
9
This is where I stay when working in Reno
Pros:

Love the location. Property is clean and well maintained. Staff is friendly too

Cons:

Nothing that I did not like

2026-07-07 • via Nuitee
V
Vinila • solo_traveller • us
8
Pros:

It was modern and clean

Cons:

The location

2026-07-04 • via Nuitee
M
Maria Antonietta • couple • us
9
2026-07-03 • via Nuitee
S
Shawna • couple • us
9
Nice property, very nice updates
Pros:

Older property but completely remodeled. Very modern, beautiful courtyard area. Room (stayed in the king suite) very nice and the king bed was comfortable. The restaurant 2 chicks was excellent. Picked it up to go and sat in the beautiful courtyard.

Cons:

The pool which is very nice was not heated as stated on the website. The pool was one of the reason I choose the Aiden. It was empty because it was so cold, other than that the pool is beautiful. The sofa bed in the suite was awful, bar in the middle of the back.

2026-07-03 • via Nuitee
D
Dakota • solo_traveller • us
6
Pros:

I like how there was dog friendly rooms and dog area but wish it was gated with glass for dogs to play or have a more comfort place to do their business.

Cons:

There was a staff member i thought was rude when I was checking out I just wanted to look at the map because there are no maps anywhere on site to find the gym or the ice room other than the front area.but she kept asking oh do you need help I just wanted to look at the map and she was oh so you do need help. And kept asking until I did not even want to look at the map and she kept trying to move it away from me..

2026-07-03 • via Nuitee
A
Allison • solo_traveller • us
8
2026-07-01 • via Nuitee