Aiden by Best Western South Reno

Hotels
•
Aiden by Best Western
8.5 (1968 reviews)
5851 S Virginia St , Reno , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Issues with cleanliness
Limited service on inquiries

Categories

Cleanliness
7.71
Some guests reported cleanliness issues in rooms, suggesting that cleanliness standards need improvement.
Service
8.68
Generally friendly staff; however, responses to specific inquiries about pet policies were lacking.
Location
9.22
The location is highly praised for its convenience and easy access to local amenities.
Room Quality
8.67
Rooms were noted to be clean, spacious, and comfortable with positive remarks on room layout.
Amenities
8.2
While basic amenities were available, some guests desired more options like free coffee in the lobby.
Value for Money
8.16
Many guests find the pricing reasonable for the quality, but some suggest prices could be adjusted.
Food and Beverage
8.71
Guests enjoyed the on-site restaurant and breakfast options; however, free coffee availability was a point of contention.
Overall Experience
8.68
The overall guest experience was positive with many intending to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:46

Property Description

Convenient Location
Located just off Route 395 and across from Meadowood Mall, Aiden by Best Western at South Reno offers easy access to shopping and major highways.

Comfortable Amenities
Enjoy a seasonal outdoor pool, on-site restaurant, and free Wi-Fi during your stay. Rooms feature essential amenities like a microwave, refrigerator, and coffee maker for your convenience.

Exceptional Service
With a 24-hour front desk and on-site laundry facilities, our attentive staff ensures a seamless experience. Explore nearby attractions like Lakeridge Golf Course and downtown Reno, both just a short drive away.

Book your stay at Aiden by Best Western at South Reno for a comfortable and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1968 reviews
Cleanliness: 7.71
Service: 8.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
E
Elizabeth • couple • us
8
2026-03-07 • via Nuitee
J
Jackson • couple • us
10
2026-03-07 • via Nuitee
R
Raja • couple • us
9
Good value for money
Pros:

Location,comfortable bed

Cons:

Nothing

2026-03-06 • via Nuitee
E
Escamilla • solo_traveller • us
1
2026-03-05 • via Nuitee
R
Ramiro • solo_traveller • ca
10
2026-03-04 • via Nuitee
M
Melissa • couple • us
8
2026-03-01 • via Nuitee
K
kim • couple • us
5
Staff could be nicer and more considerate
Pros:

Clean

2026-02-28 • via Nuitee
W
Wendy • solo_traveller • us
8
Clean and comfortable. I would definitely recommend.
Pros:

Very clean property and pet friendly. Fantastic restaurant attached to hotel.

Cons:

There was nothing to dislike.

2026-02-27 • via Nuitee
M
Melissa • couple • us
10
Clean, comfortable and Quiet
Pros:

Clean. Quiet even though there is a major street on one side and the freeway on the other side, it was very quiet in the room. Staff was very friendly and helpful. Attached Restaurant, Two Chicks, is fabulous

2026-02-27 • via Nuitee
S
Sara • couple • us
7
Central location with a great restaurant. Good value.
Pros:

Central location; excellent restaurant; good value

Cons:

It’s nothing fancy but perfectly acceptable. The air freshener scent was a bit strong.

2026-02-26 • via Nuitee
A
Alexa • solo_traveller • us
9
2026-02-24 • via Nuitee
T
Theresa • couple • us
4
Won’t be staying here again
Pros:

It was close to where I needed to be

Cons:

Walls are paper thin, room amenities were lacking, electrical outlets weren’t working, absolutely no snow removal making it dangerous to get around

2026-02-22 • via Nuitee
M
Mike • couple • us
1
Cheap and noisy- no sleep
Pros:

Price

Cons:

Loud with very thin walls, neighbors were noisy all night long, sheets gave me a rash all over face.

2026-02-14 • via Nuitee
L
Louis • solo_traveller • us
8
Clean, good value
Pros:

Clean, spacious well-appointed room, relatively inexpensive.

Cons:

The blackout blind kept getting stuck on its roller. Handyman came but it still gave me trouble.

2026-02-14 • via Nuitee
T
Ted • couple • us
8
Pros:

The room looked like it was recently remolded. Everything nice and clean

Cons:

The front desk clerk at check in. She was efficient and timely. She barely said hello. No smiles. Very indifferent attitude.

2026-02-12 • via Nuitee
A
Amanda • family_with_children • us
10
2026-02-09 • via Nuitee
F
Falat • solo_traveller • ca
8
2026-01-30 • via Nuitee
Y
Yineth • couple • cr
9
Todo bien
Pros:

Recepción muy bien … la habitación limpia en estos hoteles desayuno normal ….

2026-01-28 • via Nuitee
E
Ernie • family_with_children • us
2
Pros:

The manager is unprofessional

Cons:

The room and place

2026-01-26 • via Nuitee
A
Anil • family_with_children • us
9
Overall good
Cons:

Staff didn't allow 30 mins extra for checkout

2026-01-26 • via Nuitee