Aiden by Best Western South Reno

Hotels
•
Aiden by Best Western
8.5 (2058 reviews)
5851 S Virginia St , Reno , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Issues with cleanliness
Limited service on inquiries

Categories

Cleanliness
7.71
Some guests reported cleanliness issues in rooms, suggesting that cleanliness standards need improvement.
Service
8.68
Generally friendly staff; however, responses to specific inquiries about pet policies were lacking.
Location
9.22
The location is highly praised for its convenience and easy access to local amenities.
Room Quality
8.67
Rooms were noted to be clean, spacious, and comfortable with positive remarks on room layout.
Amenities
8.2
While basic amenities were available, some guests desired more options like free coffee in the lobby.
Value for Money
8.16
Many guests find the pricing reasonable for the quality, but some suggest prices could be adjusted.
Food and Beverage
8.71
Guests enjoyed the on-site restaurant and breakfast options; however, free coffee availability was a point of contention.
Overall Experience
8.68
The overall guest experience was positive with many intending to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:46

Property Description

Convenient Location
Located just off Route 395 and across from Meadowood Mall, Aiden by Best Western at South Reno offers easy access to shopping and major highways.

Comfortable Amenities
Enjoy a seasonal outdoor pool, on-site restaurant, and free Wi-Fi during your stay. Rooms feature essential amenities like a microwave, refrigerator, and coffee maker for your convenience.

Exceptional Service
With a 24-hour front desk and on-site laundry facilities, our attentive staff ensures a seamless experience. Explore nearby attractions like Lakeridge Golf Course and downtown Reno, both just a short drive away.

Book your stay at Aiden by Best Western at South Reno for a comfortable and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2058 reviews
Cleanliness: 7.71
Service: 8.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
M
Morgan • couple • gb
8
I would have loved to stay longer
Pros:

The pool was beautiful and refreshing. The room was clean and the king sized bed was so comfortable

2026-06-06 • via Nuitee
V
Veronika - • solo_traveller • us
10
Great stay! Good distance from the convention center. Incredible early breakfast option right on-site. Love Two Chicks!!
Pros:

Location and excellent breakfast option on-site

Cons:

Walls are a little thin and although the noise from the street isn’t bothersome, the noise from other guests can be

2026-06-06 • via Nuitee
B
Beryl • couple • nz
8
2026-06-05 • via Nuitee
J
Johana • couple • us
8
2026-06-05 • via Nuitee
K
Key • solo_traveller • us
10
Highly recommend.
Pros:

I loved how clean everything looked, the location was great, and the staff were super friendly!

Cons:

The water pressure wasn't great, but it was still enjoyable.

2026-06-04 • via Nuitee
G
Gale • solo_traveller • us
10
2026-06-03 • via Nuitee
D
David • solo_traveller • us
7
Pros:

The breakfast was very good.

Cons:

There was a cockroach on the wall in the shower when I got up at 5:30.

2026-06-03 • via Nuitee
S
Stephan • solo_traveller • us
10
Pros:

Great for kids

Cons:

Nothing

2026-06-03 • via Nuitee
Y
Yvonne • extended_group • nl
7
2026-06-02 • via Nuitee
A
Allen • solo_traveller • us
5
not expectable
Pros:

staff were distant, room was not acceptable for handclapped person. was not informed at check-in that there was an extra charge for room cleaning and extra fresh towels over all not enough lighting very dark not conferrable unable to do. also, not friendly phone and remote instructions a printout would be beneficial.

Cons:

see above

2026-06-02 • via Nuitee
D
Douglas • couple • us
9
Great stay and great value!
Pros:

Love the facilities and location. Lots of food choices for fast food and restaurants. Also conveniently located for shopping as well. Rooms have everything I need and the staff is friendly and helpful

Cons:

Nothing that I did not like about the property.

2026-06-01 • via Nuitee
R
Roberta • couple • us
10
2026-05-31 • via Nuitee
M
Michael • couple • us
10
2026-05-30 • via Nuitee
M
Michael • solo_traveller • us
8
2026-05-28 • via Nuitee
M
Mary • family_with_children • us
7
We had a fun stay for the tournaments and meeting friends.
Pros:

The room was clean and modern. Easy access to the convention center and stores we needed.

Cons:

Towels were too thin. The shampoo and soaps provided were not adequate for 4 days. There were very small trash receptacles provided.

2026-05-26 • via Nuitee
R
Reyes • extended_group • us
10
2026-05-25 • via Nuitee
A
Alice • couple • us
8
2026-05-25 • via Nuitee
M
Monica • couple • us
10
It was nice, clean and comfortable.
Pros:

We were able to get a first floor room.

Cons:

The kids were kind of loud in the courtyard and were up past 11 pm. They gave us ear plugs just in case. I don’t know how they’d deal with the noise over than putting a limit on how long young people can be in the courtyard area.

2026-05-24 • via Nuitee
M
MICHAEL • solo_traveller • us
8
Great value
Pros:

Staff..room..location..price value

Cons:

Hose keeping cart wheels need to be of a softer material..sounds like a freight train going by. If you are not using the shower dispensers, you should at least provide a place in the shower to hold soap..shampoo...and other items that are needed in the shower.

2026-05-23 • via Nuitee
A
Antonia • extended_group • us
6
Please check to make sure you don’t lock customers it a hassle to keep going back the key doesn’t
Pros:

Room is big and I like that they coffee maker and fridge but the shower doesn’t stay hot

Cons:

I made the reservation 2 rooms made at same time they couldn’t even accommodate next together, if I knew i could have check in early I would have, since check in at 4 so I waited, I also requested on the reservation close together it’s a commensen if a customer make a reservation at the same time and the employee should be more accommodating, and they locked me out the second the person that checked me only put me one night and it was already paid, does anybody do there job right anymore as a visitor they should appreciate it us , if we don’t travel she would not have a job and she needs to be more friendly

2026-05-18 • via Nuitee