Aiden by Best Western South Reno

Hotels
•
Aiden by Best Western
8.5 (2110 reviews)
5851 S Virginia St , Reno , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Issues with cleanliness
Limited service on inquiries

Categories

Cleanliness
7.71
Some guests reported cleanliness issues in rooms, suggesting that cleanliness standards need improvement.
Service
8.68
Generally friendly staff; however, responses to specific inquiries about pet policies were lacking.
Location
9.22
The location is highly praised for its convenience and easy access to local amenities.
Room Quality
8.67
Rooms were noted to be clean, spacious, and comfortable with positive remarks on room layout.
Amenities
8.2
While basic amenities were available, some guests desired more options like free coffee in the lobby.
Value for Money
8.16
Many guests find the pricing reasonable for the quality, but some suggest prices could be adjusted.
Food and Beverage
8.71
Guests enjoyed the on-site restaurant and breakfast options; however, free coffee availability was a point of contention.
Overall Experience
8.68
The overall guest experience was positive with many intending to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:46

Property Description

Convenient Location
Located just off Route 395 and across from Meadowood Mall, Aiden by Best Western at South Reno offers easy access to shopping and major highways.

Comfortable Amenities
Enjoy a seasonal outdoor pool, on-site restaurant, and free Wi-Fi during your stay. Rooms feature essential amenities like a microwave, refrigerator, and coffee maker for your convenience.

Exceptional Service
With a 24-hour front desk and on-site laundry facilities, our attentive staff ensures a seamless experience. Explore nearby attractions like Lakeridge Golf Course and downtown Reno, both just a short drive away.

Book your stay at Aiden by Best Western at South Reno for a comfortable and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2110 reviews
Cleanliness: 7.71
Service: 8.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
T
Theresa • couple • us
10
Excellent stay. Highly recommend!
Pros:

The hotel was very clean, comfortable, and quiet. We enjoyed our stay and will gladly return the next time we are in town. We also enjoyed our breakfast at the Two Chicks.

2026-06-27 • via Nuitee
A
Antablin • solo_traveller • us
9
2026-06-27 • via Nuitee
T
Teresky • solo_traveller • us
8
2026-06-27 • via Nuitee
C
Chris • couple • us
10
Comfortable, relaxing stay.
Pros:

Great location, clean, and close to everything we were in town for.

Cons:

N/a

2026-06-26 • via Nuitee
C
Christopher Mullen • solo_traveller • us
5
It served its purpose but no expect much.
Pros:

The room was fine. I could park my car out o. Front of my room.

Cons:

Most everything

2026-06-26 • via Nuitee
N
Nazar Lugovyi • solo_traveller • us
8
2026-06-26 • via Nuitee
N
Norcal Travels • solo_traveller • us
8
Good layover in a pinch
Pros:

Very clean nice attentive staff easy parking and I was allowed to leave my car for a couple of days while traveling out of the area. $20 Uber to airport. Great breakfast and lunch restaurant attached however no discount.

Cons:

Very small rooms and noisy neighbors

2026-06-24 • via Nuitee
R
Robertas • solo_traveller • lt
8
2026-06-23 • via Nuitee
J
James • solo_traveller • us
9
Good location, room was clean & comfortable
Pros:

Location was good for our needs. Room was clean. AC worked well.

Cons:

The ice machine on the 1st level was not functioning.

2026-06-23 • via Nuitee
C
Cristobal • family_with_children • us
9
Pros:

Lugar

2026-06-23 • via Nuitee
B
Blaxill • solo_traveller • us
10
Pros:

I like how efficient your staff was with handling my reservations, friendly, courteous, effortless. I’ll come again.

Cons:

N/A

2026-06-23 • via Nuitee
B
Blaxill • solo_traveller • us
10
A very peaceful stay, thank you
Pros:

Convenient location.

2026-06-23 • via Nuitee
S
Sandra • couple • us
10
Great place. Will definitely stay again.
Pros:

Beautiful room. Comfy beds. The a/c was exceptional.

Cons:

The lighting in the room was so low it was ridiculous. Needed my flashlight just to use the microwave.

2026-06-22 • via Nuitee
J
Jason • solo_traveller • us
10
Pros:

Very friendly front desk staff. Room was very clean.

2026-06-22 • via Nuitee
T
Toni • extended_group • us
9
2026-06-22 • via Nuitee
S
Sharon • solo_traveller • us
9
Pros:

The staff was very friendly. The cleaness overall was very good! There werr staff working at all times.

Cons:

The pool was not heated. As it says in the website that it was.

2026-06-21 • via Nuitee
J
Jose • solo_traveller • us
10
2026-06-21 • via Nuitee
J
Jose • solo_traveller • us
10
2026-06-21 • via Nuitee
J
June • extended_group • us
8
2026-06-20 • via Nuitee
C
CL • solo_traveller • us
8
2026-06-19 • via Nuitee