Glacier & Mountaineer Lodge

It would be nice if there were more information pamphlets in the room on how to operate the TV and related equipment. I don't know if there was a way to watch local sports on the television but I couldn't figure it out. All it seemed I could access was streaming services like Prime, Paramount+, etc. I was trying to find TSN to watch the Blue Jays and couldn't find it.

We were not given the room we booked and needed to move two times to get somewhat similar reservations. I have used booking.com for years and this is the first time ever that I have not been given what I booked. when I contacted the owners, they did give us a new room, but we had to move two times to accommodate our stay, and it really just made the stay very inconvenient.

It’s sad to see accommodation in such a beautiful location be so poorly managed.

Self-check-in is perfectly fine when everything works, but it becomes a real problem when there is no one around to ask for help and basic things aren’t functioning. The shower didn’t drain properly, and the overall cleanliness of the room left a lot to be desired, especially considering the $85 cleaning fee.

The suite also showed significant signs of disrepair, including large cracks in the floor tiles. We couldn’t find an ice machine and, again, there was no one available to ask. Most disappointing of all, both saunas had signs saying they were “closed indefinitely.”

The location is beautiful and the property has so much potential, which makes the lack of maintenance and management particularly disappointing. It could be a wonderful place to stay, but the current condition and lack of support made the experience frustrating.

Si eres sensible al ruido, lleva tapones para poder dormir con el ruido de la nevera. Otro punto negativo es que está bastante retirado de los principales puntos de interés.

Sengen var forfærdelig! Alt for hård uden nogen støtte og med alt for høje puder.

Ein bisschen in die Jahre gekommen

Location was pretty nice but internet/wifi barely worked. Couldn't even watch a movie on Netflix. Place was Dirty. Table not even wiped, microwave and appliances dirty, floors weren't done well... washer/dryer stunk and needed cleaning. Hair in several areas of the fabric couch. Bedroom closet had two very nasty dirty fans and dirty blankets that weren't even folded in the closet. I asked twice for extra towels never received. Customer service was terrible. No breakfast, pay extra for parking even though their own site said complimentary but wouldn't honor that. If was clean and better service I would have considered staying again.

There’s only one thing I did not like, but I survived no air conditioning.