The New Inn by Roomsbooked

Hotels
7.1 (3033 reviews)
16 Northgate St , Gloucester , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Karaoke
Non-smoking throughout
Shared lounge/TV area
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Character of the hotel
Cons:
Noise from pub
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.24
The reviews indicated that cleanliness could be improved, particularly in the bathrooms.
Service
7.71
Staff were described as friendly and helpful, although there were communication issues.
Location
8.25
The location was frequently praised as being perfect and central.
Room Quality
6.2
The rooms were described as somewhat outdated and in need of maintenance.
Amenities
6.73
Amenities are decent with breakfast options, though service expectations were not met.
Value for Money
7.19
Generally considered good value considering the location and character of the hotel.
Food and Beverage
7.24
Food was noted as tasty and reasonably priced.
Overall Experience
7.21
Overall a decent stay with some significant noise concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:08

Property Description

Medieval Charm and Modern Comforts

The 15th-century New Inn in Gloucester boasts a unique blend of history and modern amenities. The medieval courtyard and real ale pub offer a glimpse into the past, while free Wi-Fi ensures connectivity for guests.

Cosy Rooms and Award-Winning Dining

Step into beautifully restored rooms at The New Inn Hotel, complete with exposed beams and en suite facilities. Indulge in a carvery at The Pilgrims Restaurant or savor up to 12 cask ales at the Real Ale Bar.

Historic Significance and Convenient Location

With galleries adorning the ancient courtyard, this historic property was once a stop for pilgrims. Explore Gloucester Cathedral just a short walk away or visit the nearby shopping center and railway station.

Ready to experience the charm of The New Inn? Book your stay now for a memorable getaway.

Important information:

The New Inn is a Grade I listed building, and has no disabled facilities. Bedrooms are located on the 1st and 2nd floors.

Check in times from 14:00 to 21:00. Late check ins only by prior arrangement.

The nearest car park is Kings Walk (GL1 1EA) which is at the rear of the property.

High vans should use Hare Lane North car park (GL1 1DF). It is free between the hours of 18:00 and 07:00 and costs GBP 3 per day Monday - Saturday and GBP 2 for Sundays.

Passengers and luggage may be dropped off at the back door in New Inn Lane - close to Kings Walk car park.

Please Note: The New Inn provides live music on a Friday night between 9pm & midnight and Karaoke on a Saturday night between 8pm & midnight - please be aware this is a city center hotel / bar and it can get noisy on the weekendsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 3033 reviews
Cleanliness: 6.24
Service: 7.71
Location: 8.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 7.24
Overall Experience: 7.21
A
Anthony • couple • gb
7
Beautiful building, great location
Pros:

Location. The style of the building

Cons:

Couldn’t pin point anything

2026-03-18 • via Nuitee
S
Steve • couple • gb
6
Not for the elderly due to stairs
Pros:

Excellent central location

Cons:

Steep and slippery inside and outside.difficult to carry case up

2026-03-17 • via Nuitee
A
Adrian • solo_traveller • gb
6
Ok..little expensive but expected due to horse racing in Cheltenham
Pros:

Pleasant staff. Food basic with limited choice of menu. Breakfast was good
With unlimited coffee.

2026-03-17 • via Nuitee
M
Martin • couple • gb
9
Lovely historical building, excellent staff
Pros:

The old building and its history. Close to Guildhall. Staff were excellent, friendly and helpful.

Cons:

Two flights of stairs to get to room, bathroom a little small.

2026-03-16 • via Nuitee
C
Charlotte • solo_traveller • gb
8
Pros:

Really friendly and helpful staff.

Cons:

The room was a bit dated

2026-03-16 • via Nuitee
A
ARKADIUSZ • couple • gb
7
2026-03-16 • via Nuitee
S
stephen • family_with_children • gb
5
It ain't the pictures!
Pros:

Walkable to the quays area

Cons:

Room cold, basic to nothing in the room. Not really appealling with random wardrobes and nowhere to sit other than the bed.

2026-03-13 • via Nuitee
R
Ronald • solo_traveller • be
7
An Inn full of characters. The pricing is what you would expect
Pros:

Location, Price, Breakfast, history.

Cons:

For an ancient Inn my expectations were not high.

2026-03-13 • via Nuitee
P
Paul • extended_group • gb
8
Pros:

Staff great, location fantastic, very old building but full of character, stayed every year for Cheltenham wil be staying next year, Paul Atkinson

2026-03-12 • via Nuitee
D
Diane • couple • gb
9
Great for a short break.
Pros:

Lovely old coaching inn full of character in a great central location

2026-03-11 • via Nuitee
C
Chris • couple • gb
8
2026-03-11 • via Nuitee
R
Richard • solo_traveller • gb
8
Did the job nicely, thank you.
2026-03-11 • via Nuitee
F
Frank • family_with_children • gb
8
Brilliant Night staff
Pros:

I very much appreciate your night staff Ashley who helped me book my car at the car park which i couldn't do on my own phone from my room. Iwas getting pretty stressed and Ashley sorted it on your system. Sunday 8th March
Don't lose him. He makes people in anxiety hope. Thanks Ashley Frank Berry Garden Grafters, Cardiff.
Appreciated mate

Cons:

N/A

2026-03-09 • via Nuitee
W
weston • couple • gb
9
Pros:

The building itself

Cons:

10am room clean if staying a couple of nights

2026-03-09 • via Nuitee
W
Webb • extended_group • gb
8
2026-03-09 • via Nuitee
R
Roger • couple • gb
8
Pros:

It was what we expected

Cons:

The coffee

2026-03-09 • via Nuitee
M
Mirinda • couple • gb
7
Pros:

Lovely, friendly staff, good location, large twin room with large bathroom

Cons:

No mirror in bedroom to do makeup, only a mirror in the bathroom

2026-03-08 • via Nuitee
H
Hancock • couple • gb
7
Pros:

This was a great location and clean and friendly.

Cons:

The beds were uncomfortable and lumpy

2026-03-08 • via Nuitee
K
kenneth • family_with_children • gb
8
Location Location Location
Pros:

The 1700 building

Cons:

Sticky breakfast table

2026-03-07 • via Nuitee
E
Eliabeth • couple • gb
3
Pros:

The history

Cons:

Cleanliness

2026-03-05 • via Nuitee