Haven Hotel

Hotels
7.2 (4840 reviews)
6-8 Sussex Gardens , London , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cold rooms
Small size

Categories

Cleanliness
6.85
Clean, but some mentions of cold rooms which affected perceptions.
Service
8.31
Staff described as helpful and friendly across several reviews.
Location
8.35
Multiple reviews highlight the great location near transport links and attractions.
Room Quality
5.81
Many reviews indicated rooms were small and sometimes cold.
Amenities
7.34
Basic amenities present; some issues with heating and wifi reported.
Value for Money
6.8
Mixed feelings with some suggesting it's overpriced for the quality.
Food and Beverage
6.85
Not explicitly mentioned, measured as standard for this hotel tier.
Overall Experience
7.32
Generally positive, though with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Charming Accommodations
Haven Hotel, nestled in Sussex Gardens, offers cozy rooms with satellite TV and convenient access to Paddington Station. Enjoy a quick commute to Heathrow Airport and explore the city with ease.

Modern Amenities
Each room is equipped with tea/coffee facilities, free Wi-Fi, and a work desk for your convenience. Freshen up in the en suite bathroom stocked with complimentary toiletries.

Convenient Location
With Hyde Park and Oxford Street nearby, indulge in shopping and leisurely strolls. Explore London's attractions easily, with London Zoo just a short distance away.

Experience comfort and convenience at Haven Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.2
Based on 4840 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.35
Room Quality: 5.81
Amenities: 7.34
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 7.32
R
Rashid • couple • sa
10
كانت جميله جداً
Pros:

تعامل الموظفين راقي

Cons:

قريب من كل شئ

2026-08-29 • via Nuitee
M
McCaffery-Jones • solo_traveller • gb
10
Good value for the price.
Pros:

It was clean, the usual amenities in the rooms. Staff were very friendly and welcoming. Good as a base for sleeping if doing days out.

Cons:

They don't do any The view was a brick wall!

2026-08-29 • via Nuitee
L
Lisbeth • solo_traveller • se
10
2026-08-28 • via Nuitee
J
José Miguel • family_with_children • es
7
2026-08-28 • via Nuitee
N
Noelia • couple • es
7
Pros:

Buena ubicación aunque al comienzo de un barrio un tanto peligroso. El personal muy amable y dispuesto a ayudar.

Cons:

El agua de la ducha sale extremadamente caliente, no se puede regular, pensábamos que era porque nuestra ducha estaba rota, nos cambiaron de habitación y no es así, era igual en todas.

2026-08-27 • via Nuitee
G
Gaetano • solo_traveller • it
7
Pros:

Ottima Posizione, collegata bene dalla metropolitana circle e Hammersmith e dai bus. 10' a piedi su marble arch e oxfd street

2026-08-27 • via Nuitee
D
DANIL • family_with_children • il
7
Not bad but needs improvement
Pros:

good palce

Cons:

No air conditioning, which is a big problem.

2026-08-27 • via Nuitee
A
Alina • solo_traveller • ua
10
2026-08-27 • via Nuitee
A
Anna • solo_traveller • au
7
Pros:

Location

Cons:

Small room, small bathroom

2026-08-26 • via Nuitee
S
Sára • couple • hu
7
2026-08-25 • via Nuitee
E
Elisabetta • solo_traveller • it
9
Pros:

La posizione dell’hotel è davvero comoda, a pochi passi dalla metro Edgware Road e da diverse fermate degli autobus. La struttura, anche se un po’ datata, è pulita.
Lo staff è stato gentile e accogliente, e abbiamo apprezzato molto la presenza di una receptionist che parlava italiano, una comodità per noi.
Nel complesso, il soggiorno è stato piacevole.

Cons:

La struttura è un po’ datata e alcuni dettagli della nostra camera tripla potrebbero essere migliorati per renderla più funzionale. In generale, nulla di grave, ma con qualche accorgimento l’esperienza potrebbe risultare ancora più confortevole

2026-08-24 • via Nuitee
R
Raffaello • family_with_children • it
8
Pros:

Stanza modesta, ma pulita, letti molto comodi, e posizione centrale a 200 mt dalla metro Edward Road e circa 800 mt da Paddington. Personale gentilissimo. rapporto qualità prezzo eccellente.

2026-08-24 • via Nuitee
E
Emma • solo_traveller • ca
7
Centrally located reasonably priced hotel
Pros:

Clean, polite helpful staff, centrally located.

Cons:

Rooms, like many London hotels, were very small and cramped. I had specifically booked a room with three single beds, but it was not available when we arrived. It was made available the last two nights of our stay.

2026-08-24 • via Nuitee
M
Mariarachele • solo_traveller • it
7
2026-08-23 • via Nuitee
Z
Zoe • couple • it
7
2026-08-23 • via Nuitee
Z
Zeynep • extended_group • tr
8
2026-08-21 • via Nuitee
C
christophe • solo_traveller • fr
7
Pros:

Emplacement. Personnel. Propreté

Cons:

Vieux.pas de clim.bruyant

2026-08-20 • via Nuitee
B
Beatriz • extended_group • gb
1
2026-08-20 • via Nuitee
B
Barriga Lourenco • family_with_children • ar
8
2026-08-20 • via Nuitee
L
Lanfranco • extended_group • it
7
Cons:

Tube not so near

2026-08-19 • via Nuitee