Haven Hotel

Hotels
7.2 (4613 reviews)
6-8 Sussex Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
CCTV outside property
24-hour security
Television in common areas
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cold rooms
Small size

Categories

Cleanliness
6.85
Clean, but some mentions of cold rooms which affected perceptions.
Service
8.31
Staff described as helpful and friendly across several reviews.
Location
8.35
Multiple reviews highlight the great location near transport links and attractions.
Room Quality
5.81
Many reviews indicated rooms were small and sometimes cold.
Amenities
7.34
Basic amenities present; some issues with heating and wifi reported.
Value for Money
6.8
Mixed feelings with some suggesting it's overpriced for the quality.
Food and Beverage
6.85
Not explicitly mentioned, measured as standard for this hotel tier.
Overall Experience
7.32
Generally positive, though with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Charming Accommodations
Haven Hotel, nestled in Sussex Gardens, offers cozy rooms with satellite TV and convenient access to Paddington Station. Enjoy a quick commute to Heathrow Airport and explore the city with ease.

Modern Amenities
Each room is equipped with tea/coffee facilities, free Wi-Fi, and a work desk for your convenience. Freshen up in the en suite bathroom stocked with complimentary toiletries.

Convenient Location
With Hyde Park and Oxford Street nearby, indulge in shopping and leisurely strolls. Explore London's attractions easily, with London Zoo just a short distance away.

Experience comfort and convenience at Haven Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 4613 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.35
Room Quality: 5.81
Amenities: 7.34
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 7.32
A
Alan • solo_traveller • gb
9
Pros:

The room was very clean, staff were excellent, very polite. The room had a TV, Tea & Coffee, a fan and had adequate power sockets. London is a busy place, and this hotel is close to Paddington and tube stations to move around.

Cons:

Nothing. It was a good stay,

2026-06-12 • via Nuitee
G
Gerrard • solo_traveller • gb
9
Great little hotel in the heart of the city
Pros:

Excellent location only a few minutes walk from Paddington Station and a multitude of local food outlets Helpful, pleasant receptionist. Very clean, basic room with a slightly worn feel, but that only adds to the character. For the cost, location, service and standard of the room, I couldn't fault it.

Cons:

My only problem was the metal frame bed which creaked every time I moved. And I move a lot. I'm a light sleeper who fixates on annoying noises, so it took me quite a while to doze off. I slept as well as I tend to do in any unfamilar place, so I shouldn't really flag this as a negative given everything else was a positive.

2026-06-12 • via Nuitee
A
Amirhossein • solo_traveller • gb
7
Pros:

Staff was friendly

Cons:

They didn't respond to booking.com email regarding a change request, and also my messages.

2026-06-12 • via Nuitee
J
Jana • couple • lv
10
2026-06-12 • via Nuitee
L
Lucas • couple • it
8
2026-06-11 • via Nuitee
B
bárbara • extended_group • es
3
Mal
Pros:

Ubicación

Cons:

El hotel está en malísimas condiciones, muy viejo y paredes con muchos desperfectos. Muebles super antiguos.

2026-06-11 • via Nuitee
J
Judit • solo_traveller • es
8
2026-06-11 • via Nuitee
A
Aden • solo_traveller • gb
10
Pros:

Everything. Spacious room, very comfortable bed and good bathroom facilities

Cons:

Nothing negative

2026-06-11 • via Nuitee
F
Federico • couple • it
8
2026-06-10 • via Nuitee
G
German • solo_traveller • ar
7
2026-06-10 • via Nuitee
A
Archana • solo_traveller • au
9
2026-06-10 • via Nuitee
L
Laura • couple • it
7
2026-06-10 • via Nuitee
Z
zago • couple • it
8
2026-06-10 • via Nuitee
E
Emma • solo_traveller • gb
9
2026-06-09 • via Nuitee
M
Morri • solo_traveller • it
9
2026-06-08 • via Nuitee
L
Luca • couple • it
10
Pros:

Personale disponibile e stanze molto pulite. Posizione ottima per metro e quartiere tranquillo.

2026-06-08 • via Nuitee
D
David • couple • es
10
Un lugar acogedor ideal para pasar unos días en Londres
Pros:

La ubicación, el personal, la zona y la limpieza diaria

2026-06-08 • via Nuitee
M
Matutes Amar • solo_traveller • es
6
Pros:

Dormimos y nos bañamos

Cons:

El ruido de las ambulancias y coche de policía las sirenas ruidosas lo demás bien t solo había un enchufe en la habitación pero me dejaron un adaptador

2026-06-07 • via Nuitee
V
Vanessa • solo_traveller • fr
8
2026-06-07 • via Nuitee
T
Tomislav • solo_traveller • hr
7
2026-06-07 • via Nuitee