Haven Hotel

Hotels
7.2 (4840 reviews)
6-8 Sussex Gardens , London , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cold rooms
Small size

Categories

Cleanliness
6.85
Clean, but some mentions of cold rooms which affected perceptions.
Service
8.31
Staff described as helpful and friendly across several reviews.
Location
8.35
Multiple reviews highlight the great location near transport links and attractions.
Room Quality
5.81
Many reviews indicated rooms were small and sometimes cold.
Amenities
7.34
Basic amenities present; some issues with heating and wifi reported.
Value for Money
6.8
Mixed feelings with some suggesting it's overpriced for the quality.
Food and Beverage
6.85
Not explicitly mentioned, measured as standard for this hotel tier.
Overall Experience
7.32
Generally positive, though with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Charming Accommodations
Haven Hotel, nestled in Sussex Gardens, offers cozy rooms with satellite TV and convenient access to Paddington Station. Enjoy a quick commute to Heathrow Airport and explore the city with ease.

Modern Amenities
Each room is equipped with tea/coffee facilities, free Wi-Fi, and a work desk for your convenience. Freshen up in the en suite bathroom stocked with complimentary toiletries.

Convenient Location
With Hyde Park and Oxford Street nearby, indulge in shopping and leisurely strolls. Explore London's attractions easily, with London Zoo just a short distance away.

Experience comfort and convenience at Haven Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.2
Based on 4840 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.35
Room Quality: 5.81
Amenities: 7.34
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 7.32
Y
Yudielis • couple • es
1
No recomendaría este hotel
Pros:

La chica de la recepción es muy amable y profesional

Cons:

Está muy deteriorado todo las camas incómodas , estrecho el baño estaba roto

2026-10-17 • via Nuitee
D
Dario • couple • it
7
2026-10-17 • via Nuitee
A
Aden • solo_traveller • gb
10
Pros:

Warm welcome on arrival by front of house. Comfortable room with excellent facilities.

Cons:

N/A

2026-10-16 • via Nuitee
K
Kelly • extended_group • gb
10
Pros:

The hotel is clean. Friendly staff. Need a microwave my only recommendation

Cons:

No microwave

2026-10-16 • via Nuitee
M
Martinelli • extended_group • it
7
Personale cortese e disponibile. La stanza piccolina, ma perfetta per le nostre esigenze. Il bagno veramente piccolino,
2026-10-16 • via Nuitee
T
Tavormina • extended_group • it
8
2026-10-16 • via Nuitee
D
Dina • family_with_children • il
7
Considering all pluses and minuses, value to money ratio and location, I am ready to return again
Pros:

Location is perfect. Several minutes to Oxford street on foot. Fridge and kettle worked. Wi fi is good.

Cons:

Bathroom equipment require repairing. It didn’t properly work. Bed was not comfortable. No electric power outlets near beds

2026-10-16 • via Nuitee
J
Jacqueline • couple • ie
6
2026-10-16 • via Nuitee
V
Vial Errázuriz • couple • cl
8
2026-10-15 • via Nuitee
M
Michela • solo_traveller • it
8
Competitive price
Pros:

I chose Haven Hotel for its excellent price compared to the London average, and for the reviews mentioning cleanliness and location - and it lived up to expectations!

Very welcoming, clean and tidy rooms, nicely decorated. Coffee and tea facilities in the room. The staff was kind and helpful.

Excellent location in Paddington, very close to the tube and train station, perfect to get anywhere in the city. Shops and restaurants all around.

Highly recommended for a clean, well-located and fairly priced stay in London. Would definitely come back!

Cons:

Nothing to complain about, especially considering the competitive price!

2026-10-15 • via Nuitee
M
Martina • couple • de
5
2026-10-15 • via Nuitee
H
Hüseyin Anıl • couple • tr
9
Fiyat performans oteli
Pros:

Konumu çok iyi. Oxford street’e yürüyerek kolayca ulaşılabiliyor. Metro ve otobüs duraklarına çok yakın. Fiyatına göre otel de gayet iyiydi.

Cons:

Banyosu eskiydi ama yine de kısa süreli konaklamalar için yeterli.

2026-10-14 • via Nuitee
S
Stanzani • couple • it
7
2026-10-14 • via Nuitee
E
Edoardo • couple • it
7
2026-10-13 • via Nuitee
I
Ilaria • couple • it
8
2026-10-13 • via Nuitee
E
Eleonora • couple • it
1
Pros:

Good location and luggage storage service.

Cons:

Uncomfortable beds, dust inside the wardrobe, and only three hangers in total. The hairdryer provided by reception didn’t blow hot air. The bathroom was indescribable…I now understand why there are no photos of it in the room listing.

It was absolutely not worth the money we paid.

2026-10-12 • via Nuitee
R
Radu • couple • it
10
2026-10-12 • via Nuitee
L
Laura • solo_traveller • ar
9
2026-10-12 • via Nuitee
R
Raewyn • couple • nz
7
Good for a stay close to Paddington and Edgware tube stations
Pros:

Close to transport links, friendly staff, close to shopping (M&S and restaurants/bars)

2026-10-12 • via Nuitee
A
Alice • couple • it
7
2026-10-12 • via Nuitee