Haven Hotel

Hotels
7.2 (4371 reviews)
6-8 Sussex Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
CCTV outside property
24-hour security
Television in common areas
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cold rooms
Small size

Categories

Cleanliness
6.85
Clean, but some mentions of cold rooms which affected perceptions.
Service
8.31
Staff described as helpful and friendly across several reviews.
Location
8.35
Multiple reviews highlight the great location near transport links and attractions.
Room Quality
5.81
Many reviews indicated rooms were small and sometimes cold.
Amenities
7.34
Basic amenities present; some issues with heating and wifi reported.
Value for Money
6.8
Mixed feelings with some suggesting it's overpriced for the quality.
Food and Beverage
6.85
Not explicitly mentioned, measured as standard for this hotel tier.
Overall Experience
7.32
Generally positive, though with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Charming Accommodations
Haven Hotel, nestled in Sussex Gardens, offers cozy rooms with satellite TV and convenient access to Paddington Station. Enjoy a quick commute to Heathrow Airport and explore the city with ease.

Modern Amenities
Each room is equipped with tea/coffee facilities, free Wi-Fi, and a work desk for your convenience. Freshen up in the en suite bathroom stocked with complimentary toiletries.

Convenient Location
With Hyde Park and Oxford Street nearby, indulge in shopping and leisurely strolls. Explore London's attractions easily, with London Zoo just a short distance away.

Experience comfort and convenience at Haven Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 4371 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.35
Room Quality: 5.81
Amenities: 7.34
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 7.32
E
Eduardo Barrueto • family_with_children • cl
10
Buena ubicación y Servicios
Pros:

Ubicación y tener té y café en la habitación lo cambiaban a diario)

Cons:

Nada

2026-03-27 • via Nuitee
M
Mohamed • couple • eg
10
Pros:

Perfect location, super friendly staff and great value for money

2026-03-27 • via Nuitee
E
Erik • extended_group • nl
6
prima voor de prijs
Pros:

Vriendelijk personeel, locatie was aan de rand van het echte centrum, er was geen ontbijt mogelijk.

Cons:

Afwerking van het sanitair, veel kit randen, kleine wasbak, zeer kleine kamer.

2026-03-27 • via Nuitee
N
Nigel • couple • gb
9
Great stay
Pros:

Reception staff always friendly and helpful!

Cons:

Nothing

2026-03-26 • via Nuitee
R
Rinaldi Maria • extended_group • it
7
Magnifica Londra
Pros:

Ottima la posizione vicina ai mezzi di trasporto,bar , supermarket ,bella e tranquilla la zona 10 minuti a piedi da Hyde Park . Rifanno la camera ogni giorno buona la pulizia , cambio asciugamani ogni giorno nel complesso lo consiglio ci si torna solo a dormire!!

Cons:

Hotel da ristrutturare arredamento semplice e vecchio, le camere ai piani sono accettabili bagni molto piccoli adatto per chi è senza molte pretese, comunque funzionali . Sconsiglio le camere nel seminterrato c'è cattivo odore e non arriva acqua calda

2026-03-26 • via Nuitee
P
Pellitteri • extended_group • it
10
Pros:

Punto molto centrale e personale accogliente.

2026-03-26 • via Nuitee
B
Ban • couple • hr
6
2026-03-25 • via Nuitee
I
Ieuan • couple • gb
9
Friendly staff, free parking, had everything we needed
Pros:

Had everything we needed, the hotel was quiet and ideally situated

Cons:

The road was a bit noisy but I slept well

2026-03-25 • via Nuitee
L
Ladislav Kovarik • couple • gb
8
2026-03-25 • via Nuitee
M
Michael • couple • gb
5
Very convenient location and free parking was a bonus.
Pros:

Location.

Cons:

Very very small room. No room for even a seat. Did like the small fridge though.

2026-03-25 • via Nuitee
I
Ingrid • extended_group • de
7
2026-03-24 • via Nuitee
C
Calabrese • couple • ar
7
2026-03-24 • via Nuitee
J
john palmer • couple • gb
7
Pros:

Q byuite good not cheap but ok.

Cons:

Lovely lady at the reception

2026-03-23 • via Nuitee
A
Anna • family_with_children • it
8
Pros:

L'hotel è piccolo ma confortevole, così come la stanza che ci è stata assegnata, al 3° piano (con ascensore). Il bollitore e il frigorifero ci sono stati molto utili. Ottima la pulizia. La posizione, all'inizio di Sussex Gardens, è perfetta per raggiungere a piedi Hyde Park o la stazione di Paddington. Siamo arrivati con una bellissima passeggiata di circa 40 minuti anche a Victoria Station (e oltre!). Accoglienza gentilissima.

2026-03-23 • via Nuitee
S
Santana • extended_group • es
6
2026-03-23 • via Nuitee
E
Enesh • couple • tr
4
2026-03-22 • via Nuitee
A
Andrea • couple • it
7
2026-03-22 • via Nuitee
V
VALERIE • extended_group • fr
4
Bien situé mais mal dormi
Pros:

La localisation

Cons:

Hôtel très vieillot, tres mauvaise literie, mon dos s'en souvient encore.
Le rapport qualité prix n'est pas top
Pas du tout insonorise

2026-03-22 • via Nuitee
L
Lucy • family_with_children • gb
10
2026-03-21 • via Nuitee
S
SteMercu93 • couple • it
7
Pros:

Posizione molto buona vicino a metro (Edgware Road) e bus che in 20-25 minuti ti portavano ovunque

Cons:

Probabilmente il rapporto qualità-prezzo è troppo alto considerando che si tratta di un edificio con interni vecchi e senza cucina per la colazione. Menzione per i letti poco comodi, o meglio i cuscini, ma sicuramente basta poco a renderli migliori

2026-03-20 • via Nuitee