Eira do Serrado - Hotel & Spa

Hotels
8.5 (1561 reviews)
Eira do Serrado - Curral das Freiras , Curral das Freiras , PT
+351 291 710 060

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Stunning views
Good location
Cons:
Poor cleanliness
Subpar food quality

Categories

Cleanliness
7
Multiple complaints regarding filth, sticky floors, and poor maintenance.
Service
9.5
Generally friendly, but some reviews indicate a lack of attention from the staff.
Location
10
Fantastic mountain top location with incredible views.
Room Quality
8.5
Mixed reviews; some rooms reported as old and in need of refurbishing.
Amenities
9
Spa facilities available, but with limitations on hours and temperature issues.
Value for Money
8
Overpriced for the perceived quality; food and services do not meet expectations.
Food and Beverage
7
Food quality received multiple complaints; breakfast and dinner reported to be subpar.
Overall Experience
9
General dissatisfaction leading to recommendation to avoid the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:45

Property Description

Secluded Retreat with Breathtaking Views
Escape to Eira do Serrado, a hidden gem nestled in pristine forests overlooking the Valley of the Nuns and Curral das Freiras.

Wellness Center and Outdoor Activities
Indulge in relaxation at our wellness center featuring an indoor pool, hot tub, sauna, and more. Explore outdoor adventures right at your doorstep.

Local Cuisine and Scenic Dining
Savor authentic Madeiran dishes at our restaurant while taking in panoramic views. Unwind with drinks at one of the island's top viewpoints.

Experience tranquility and adventure at Estalagem Eira do Serrado. Book now to secure your slice of paradise.

Important information:

Please note that the half board plan does not include beverages.

Please note that the use of swin cap is compulsory in the swimming pool and hot tub.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Location

Guest Reviews

8.5
Based on 1561 reviews
Cleanliness: 7
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 7
Overall Experience: 9
M
Maya • couple • il
10
נהניתי מאד ואחזור בעתיד
Pros:

במיקום מקסים מבודד ומיוחד , חדר גדול מאד ליד נקי, צוות אדיב, אוכל טעים ובריכת שחיה נהדרת

2026-10-20 • via Nuitee
M
Max • couple • gb
9
Pros:

Great view and location. Spacious rooms. Nice spa area

Cons:

A few things you had to pay extra for. E.g. sauna and steam for extra charges and the pool table. Should be included really

2026-10-20 • via Nuitee
J
Jarda p • couple • cz
7
Pros:

Krásné místo, obsluha ochotná, pokoje čisté. Bohužel SPA nepoužitelné malý bazén, čekat frontu na výřivku kam se pohodlně vejdou dva dva lidi nás nebavilo a sauna jen za poplatek.

Cons:

Očekával jsem větší kvalitu snídaně. Vejce, slanina i párečky byly téměř studené. Míchaná vejce i volská oka vysušená. Ostatní bylo standardní - šunka a sýr, jogurt s ovocem.

2026-10-19 • via Nuitee
D
Dmytro • couple • ie
10
2026-10-18 • via Nuitee
M
michel • couple • fr
10
Pros:

La piscine avec vue sur les montagnes.
Amabilité du personnel
Qualité des plats et du service.
Grande chambre avec terrasse.

2026-10-13 • via Nuitee
N
Noémie • solo_traveller • fr
9
Pros:

Très propre, super vue, personnel aimable et très bon petit déjeuner !

2026-10-11 • via Nuitee
L
Lars • couple • de
8
2026-10-10 • via Nuitee
H
hannah • solo_traveller • gb
9
Pros:

The views, the staff were lovely, the food was excellent

Cons:

The sauna and billards table were extra charges

2026-10-09 • via Nuitee
F
Filipe • solo_traveller • pt
10
2026-10-09 • via Nuitee
L
Lyudmyla • couple • pt
10
Um paraíso
Pros:

Um sítio maravilhoso, calmo e tranquilo.
Atendimento espetacular.
Cozinha impecável.
E cama no quarto um paraíso.

Cons:

Gostamos tudo.

2026-09-19 • via Nuitee
J
José Pedro • solo_traveller • pt
10
2026-09-18 • via Nuitee
A
ALAIN • family_with_children • fr
5
Content, même si on espérait beaucoup mieux.
Pros:

Très belle vue des chambres.
Personnelles très très gentils et maitrisant plusieurs langues.

Cons:

Restaurant assez cher avec beaucoup de plats indiqués sur la carte mais indisponibles en cuisine.
Manque d'entretien dans les installations. ( Serrures des baies vitrées de la chambre non fonctionnelles, Assise WC non appropriée, Lampe de chevet ampoule défectueuse, etc.......... )
Situation géographique. L'hôtel se trouve à l'extrémité d'une route en cul de sac, ce qui oblige pour ce déplacer dans l'île de Madère de faire à chaque fois une dizaine de Km en route de montagne pour rejoindre le réseau routier principal.

2026-09-17 • via Nuitee
A
Andrew • solo_traveller • us
8
2026-09-13 • via Nuitee
S
Sylvette • couple • fr
9
Séjour parfait , très bel hôtel.
Pros:

Petit déjeuner moyen , café pas a notre goût croissants pain au chocolat idem.
Seule fausse note de notre séjour. Personnel au petit soin , très bon confort , on recommande !

Cons:

Petit déjeuner

2026-09-13 • via Nuitee
V
Valle calvo • solo_traveller • es
8
Pros:

El entorno

Cons:

Estaba aislado

2026-09-11 • via Nuitee
M
Marcus • solo_traveller • de
5
Pros:

Ich habe das Hotel wegen seiner Lage gebucht und es war grandios.
Das Personal war im Grunde sehr freundlich und das Zimmer recht schön.

Cons:

Leider war das Frühstück extrem schlecht, täglich gleich, fad und lieblos. Der Kaffee war genau so mies.
Während dem Frühstück kam das Personal zum putzen durch, auch offene Türen zu Versorgungsräumen sind nicht förderlich.
Der vorhandene Pool war von 9uhr bis 19uhr zugänglich, schlechte Zeit für eine Wanderinsel.

2026-09-10 • via Nuitee
H
Henri • couple • fr
9
Calme, petites randonnées, spa avec vue sublime
Pros:

Bon petit déjeuner. Magnifique vue

2026-09-09 • via Nuitee
R
Rosario • solo_traveller • pt
10
2026-09-06 • via Nuitee
U
Ulrike • couple • de
9
Perfekte Unterkunft für tolle Aussicht, schöne Wanderungen und gutes Essen.
Pros:

Das Personal war sehr freundlich. Für das Frühstück gab es ein umfangreiches leckeres Angebot. Wir haben auch abends im Restaurant gegessen und waren sehr zufrieden. Die Gerichte waren wieder sehr lecker, die Kellner sehr freundlich und schnell!

Cons:

Der Schwarztee aus dem Kaffeevollautomaten hat leicht nach Kaffee geschmeckt.

2026-09-04 • via Nuitee
M
Margarida • couple • pt
8
Pros:

A localização é muito bonita mas muito isolada.
Adorámos o Jacuzzi.

Cons:

Poucos canais de TV
Pequeno Almoço pode ser mais variado
Sauna e banho Turco deviam estar incluídos no preço e o horário deve ser alargado, pelo menos até às 20/21h

2026-09-03 • via Nuitee