The Chermside Apartments

Everything was good, except parking is a problem

Worst place ever

The room was fairly empty and furniture was very old and falling apart. The balcony was dirty. The staff were never present

Clean room, great location, apartment very spacious

Carpet needs replacing - I arrived 7.00 gout out the uber and reception must have just shut - spent way to long on the phone and sending photos got into my room 20 + later.
Capers stained in multiple spots and down to the banking very poor condition- noisy from next door until just before 12 and the light that came into the room through the front door hallway was bright overall not very pleasant experience

I stayed here for two nights. The room was fairly average and the bed was ok, parking was easy enough as well as checkin. However the tiled floor had a sticky residue and an unpleasant smell. Unfortunately, this really affected my stay, and I don’t think I’ll be returning.

Our stay here was excellent an added bonus having free breakfast was great, the staff were really friendly. The hotel was really close to the Westfield Chermside an easy work to local restaurants. The only problem I had was having an injury to my knees were the stairs, but I managed okay. I would stay again

convenient location

Location to Westfield restaurants and bars was fabulous and short safe walking distance and room was clean and comfortable

I took the red eye from Perth and they let me check in very early
Every thing was great from then on
The staff were so friendly
It’s worth the $30 Uber ride from the airport

Tv remote was broken and batteries were taped in, aircon remote had no cover over the batteries, all difficult to turn on and off...no shampoo or conditioner to use, I paid $224 for the night for an executive queen room, it was so small...won't stay here again not worth it

The front desk staff were great and the house keeping staff were wonderful

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Kitchen facilities were pretty good, balcony was excellent & almost as big as the apartment. But for the nightly price I expected it to be in better condition & have more comfortable furniture (bed was ok). The lounge was very low & for most mature adults , very difficult to get out of & dining chairs were metal. Again for price & bedding for 4 people I would have expected a 2nd bathroom or at the least a 2nd toilet. As a lot of people using these premises would be out of towners visiting the local hospitals I would expect reception staff to have knowledge of local bus routes & where nearest bus stop was, which wasnt the case on my stay.

We rang the Motel to make our Booking and were quoted $484.00. We paid directly with our Debit Card. On checking our bank account we found we were charged $498.52. This is a 3% Fee for processing., which is not legal.ACCC advised us that if you are not told on paying that a fee would be applied then you cannot be charged and also the 3% is excessive .We were NOT told in advance that a fee would be applicable and all e mails to the Apartments asking for a refund have been ignored. I also asked the Manager at the front desk, on July12, has this refund been made and he said YES. A direct lie.There was also NO forks or Spoons in the unit so it was impossible to eat anything. We had to go to the shops and buy cutlery to eat our dinner. This also was reported to the Manager on 12 July. He said he would get Housekeeping to attend it but no one did. The Microwave was not functioning properly. It was so old that you could not see the labels on the front and it was only by accident we found a button that was working but this only activated for 1 minute. So, to heat a meal for 7 minutes you had to press the button 7 times after if finished the first minute. The lamp in the second bedroom was not working and lights in the lounge area flickered all the time. Would not recommend. This is run down and no one seems to care. Just take your money and then ignore you

The bathroom was dirty and mouldy in the corners. The mattress was old and sagging and badly stained. Several of the light bulbs did not work.

Not so good a stay. Bed comfortable. Did not match website claims.Hard to find any luxury or numerous other claims.
Room on 3rd floor with very high concrete walls around covered patio giving no views or sunlight. Dark dungeon like bunker room.
Pool area nice space when not windy.

The bed area was nice, very limited parking, holes in the wall, shower was still wet when we got there, tv remote rattled

Great spot for our needs. Big unit. A bit surprised to find only one bathroom for the price for a two-bedroom unit, but otherwise fine.

A great location!