Hotel Terraviña

Hotels
9 (715 reviews)
Camino a los Boldos s/n , Santa Cruz , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Some amenities need updates

Categories

Cleanliness
8.21
Some reviews mentioned issues with cleanliness, especially around the pool.
Service
9.68
The staff is frequently praised for their friendliness and professionalism.
Location
9.72
Excellent location in the vineyards close to restaurants and good access to Santa Cruz.
Room Quality
9.17
Rooms are spacious and well-equipped, receiving generally positive remarks.
Amenities
8.7
Amenities like the pool and garden are appreciated, but some items need updating.
Value for Money
8.66
Ratings suggest a fair value given the service and amenities offered.
Food and Beverage
8.71
Breakfast and restaurant meals received a mix of good and average reviews.
Overall Experience
9.18
Overall positive sentiments with a few areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:00

Property Description

Luxurious Accommodation in a Family-Run Vineyard
Hotel Terraviña offers a unique experience with rooms featuring private balconies overlooking the Andes, oak wooden floors, and plasma TVs. Some rooms even come with separate seating areas and minibars for added comfort.

Relaxation and Activities
Guests can unwind by the swimming pool in the expansive garden, explore the vineyards, indulge in in-room massages, or go for a leisurely bike ride. Additionally, the hotel can organize visits to the Laura Hartwig Vineyard for wine tastings and cellar tours.

Local Cuisine and Wine
Indulge in local delicacies and wines at Los Poetas restaurant while enjoying the picturesque terrace view.

Experience luxury amidst the beauty of the Andes at Hotel Terraviña. Book your stay now for a memorable getaway.

Important information:

To stay at the Hotel Terraviña you must have the "Mobility Pass"Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 5 years old to 16 years old stay for US$36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 715 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
M
Markus • family_with_children • ch
10
2026-03-14 • via Nuitee
M
María Luisa • couple • cl
10
2026-03-13 • via Nuitee
M
Marianella • family_with_children • cl
9
Pros:

Amabilidad del personal, la tranquilidad, la piscina es muy amplia y bien ubicada. El desayuno es riquisimo, hacen preparaciones de huevo en el momento.

Cons:

El baño es un poco viejo y por eso la limpieza es más dificil de mantener.

2026-03-09 • via Nuitee
C
CARLOS • family_with_children • cl
9
En medio de una viña... sin vino
Pros:

Esta rodeado de parras de uva y muy tranquilo.

Cons:

Me hubuera gustado que tuviera alguna actividades relacionada con el vino: degustación en sunset, opción de vinos en la piscina, catas de vino, etc. Esta en medio de una viña, pero nada con vino.

2026-03-08 • via Nuitee
D
David • couple • gb
10
2026-03-04 • via Nuitee
A
Andrea • couple • cl
10
2026-03-04 • via Nuitee
G
Godoy • family_with_children • no
10
2026-02-25 • via Nuitee
A
Alison • couple • gb
9
2026-02-24 • via Nuitee
M
Maria Eugenia • couple • cl
10
Excelente
Pros:

Me gusto el lugar donde esta ubicado el hotel , es muy acogedor, el desayuno es exquisito , tiene una piscina grande

Cons:

Nada , todo estuvo perfecto

2026-02-24 • via Nuitee
N
Natalia • extended_group • cl
9
Cómodo
Pros:

El desayuno es bastante completo, con huevos al gusto y fruta fresca.

Cons:

Pedimos una plancha, pero para usarla hay que ir a un cuarto especial porque no la dejan entrar a las habitaciones. Primer hotel que veo que eso pasa.

2026-02-23 • via Nuitee
M
maria • couple • us
9
Pros:

It was quiet and peaceful. Close to things to see in Santa Cruz. Good breakfast.

Cons:

Maybe a little bit of upkeep is needed. Like doors and wardrobes.

2026-02-23 • via Nuitee
K
Karina • couple • cl
9
Muy buena estancia
Pros:

Limpia y confortable la habitación. El personal es muy gentil y generoso.

Cons:

Estuvo todo bien

2026-02-23 • via Nuitee
E
Estrella • family_with_children • cl
10
2026-02-13 • via Nuitee
M
Marion • couple • fr
10
Idéal pour un week-end romantique et pour se reposer
Cons:

La chambre était spacieuse, propre et confortable. L’hôtel est très calme, beau et l’accueil parfait.
Le plus est de pouvoir aller au restaurant ou faire une dégustation de vin par des sentiers à travers les vignes.

2026-02-10 • via Nuitee
M
Mike • solo_traveller • gb
9
Fantastic for a short break, staff excellent.
Pros:

Rural location, really peaceful.

2026-02-10 • via Nuitee
S
sarah • couple • ca
8
2026-02-10 • via Nuitee
A
Anastassia • extended_group • be
10
Een mooie luxe verblijf!
Pros:

Prachtig en persoonlijke. Zeer mooi! Uitstekend !

Cons:

Alles was top!

2026-01-31 • via Nuitee
C
Cristian • couple • cl
10
Pros:

Es muy tranquilo, limpio y relajante

2026-01-30 • via Nuitee
M
Marcos • couple • ar
9
Muito bom. Recomendo. Lugar muito bonito.
2026-01-28 • via Nuitee
F
Francisco Ignacio • extended_group • cl
9
Pros:

muy buen desayuno y atención de las personas

2026-01-28 • via Nuitee