Hotel Santa Hill

Hotels
7.8 (153 reviews)
Refik Saydam Caddesi No:14 Taksim , Istanbul , tr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Nice personnel
Good breakfast
Big room
AC
Cons:
Noisy at night
Close to the road and mosque

Categories

Cleanliness
6.14
Standard quality for this hotel tier.
Service
7.61
Nice personnel.
Location
5.65
Not far from the road and mosque, which can be noisy at night.
Room Quality
7.6
Big room with AC.
Amenities
7.63
AC is available.
Value for Money
7.09
Standard quality for this hotel tier.
Food and Beverage
7.64
Nice breakfast.
Overall Experience
6.61
Nice place overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:29

Property Description

Unique Blend of Ottoman and Baroque Styles
Santa Hill, centrally located near Taksim’s attractions, offers a charming fusion of Ottoman and Baroque décor. Each room includes satellite TV, a minibar, and free WiFi. French balconies in most rooms provide stunning city views.

Convenient Amenities and Services
Guests can seek excursion advice from the tour desk, enjoy 24-hour front desk assistance, and unwind at the on-site bar. A complimentary tea and coffee service is available all day. The hotel also provides car rental and free parking, with shuttle service to Ataturk Airport.

Prime Location with Easy Access
With close proximity to public transportation, including the bus stop and Taksim Metro Station, exploring the city is effortless. Additionally, the hotel is just a short drive from the Halic Congress Center, making it ideal for both leisure and business travelers.

Book your stay at Hotel Santa Hill for a memorable experience in Istanbul.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 4 years old stay for € 2 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 153 reviews
Cleanliness: 6.14
Service: 7.61
Location: 5.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.64
Overall Experience: 6.61
A
Anonymous solo traveller gr
10
Exceptional
2025-08-01 via Nuitee
A
Aleksei solo traveller ru
8
Very good
Pros:

Nice personnel and breakfast, big room, AC (!!!).

Cons:

I prefer to stay there for 1 night only - nice place, but not far from the road and mosque (noisy at night and in the morning), although it's not a problem for me.

2025-07-22 via Nuitee
H
Husaj solo traveller xk
3
Poor
2025-06-23 via Nuitee
Z
Zurab solo traveller ge
1
Bad
2025-06-22 via Nuitee
Z
zeljkop808 Family
2
!!!Not recommended!!!
Pros:

!!!Not recommended!!!

The experience was awful. Beds were very bad and broken. The cleanliness was also very bad.

Plus there was moisture in the rooms.
They charged us 100e for 2 nights. We wonted to leve and we wanted our money back, they refused and said it was not their policy to do refounds. They wanted to give us another room in the same condition with a demand that we leave the very next morning....

!!!Not recommended!!!

2025-06-11 via Tripadvisor
G
Garcia group ar
10
Exceptional
2025-06-11 via Nuitee
G
Gagandeep young couple gb
8
Very good
2025-06-06 via Nuitee
A
Anonymous family with young children gb
8
I will recommend this place to friends
Pros:

I like the location. The rate is also fine. Cleanliness however needs to improve.

Cons:

It has small insects that continued biting us over night. The room was not cleaned everyday. The staff did not speak English which made the communication difficult.

2025-06-05 via Nuitee
D
David solo traveller gb
1
Shan't be staying there again
Pros:

Looked like a old Victorian room, everything was broke, everything was super dirty I had to clean the windows as your couldn't see out of them, literacy everything was wrong in this place

Cons:

Everything from the decor, the price for the room, the fact it was so dirty, not once did anyone come and clean the room in the 2 weeks I was their just a big disappointed

2025-05-19 via Nuitee
Y
Yupi solo traveller si
6
Pleasant
Cons:

They apparently allocated me a staff room; floor was broken, someone's hairbrush in the bathroom, a closet with full of men's cloths and shoes, and half-filled refrigerator beeping all night. Next day they allocated me a new room.

2025-04-27 via Nuitee
H
Hamed with friends ir
1
Bad
2025-04-24 via Nuitee
K
Krasimir young couple bg
10
Very good hotel!
Pros:

The hotel is very close to the central part of Istanbul. The rooms are very nice, big and clean. Everything you need is provided. The staff is very kind and responsive. Thank you!

Cons:

Everything is ok 👌

2025-04-19 via Nuitee
K
Krasimir family with young children bg
10
Exceptional
Pros:

Everything was fine. Very comfortable place. The guy on the reception was very kind and helpful. Highly recommend!

2025-04-14 via Nuitee
R
Razan family with young children lb
10
Safe, Comfortable, Family Friendly, Nice Staff
Pros:

- The location is great away from the hussle of taksim and Beyoğlu but so close to the middle of istiklal road, where you can be in Istiklal within 5 min not more. The hotel is located on the flat highway, no need to climb hills or pass through dark scary alleys at night.
- The staff are so polite and helpful.
- The room I was given was big enough for 3. We got 2 single beds and 1 double and they were comfortable.
- Free coffee and tea at the lobby
* The toilet doesn't smell at all like in other hotels around istanbul and this gives the place an extra star!!
* And another extra star for having an elevator which is not found in most boutique hotels in istanbul
*** And extra 3 stars for being Family friendly. No need to worry about hearing inappropriate noises coming from other rooms at night like in taksim and Beyoğlu area hotels. There are always police men around since the police station is close .

Cons:

- Some of the furniture needs renovation.
- The lights are dim
- The electric sockets are placed on one wall only

2025-04-12 via Nuitee
A
Asser family with young children us
9
Super Duper little boutique extraordinary
Pros:

Awesome location walkable to everything, cool decor and very friendly front desk always available to help. Very comfy and cute.

2025-04-07 via Nuitee
S
Sief family with young children ae
1
Rooms are full of cigarette smell , no housekeeping , shower hosepipe is leaking , rude behaviour by
Pros:

Rooms are full of cigarette smell , no housekeeping , shower hosepipe is leaking , rude behaviour by the staff , i don't recommend anyone to stay in this hotel . Worst experience ever.

2025-04-03 via Nuitee
V
Vitalii family with young children ca
10
Great place to stay, close to everything you may want to visit in Istanbul.
Pros:

Perfect location

2025-04-01 via Nuitee
R
Ravina family with young children gb
7
Good
Pros:

Owner was helpful. If any problem he was available with solution

2025-03-28 via Nuitee
F
Filip young couple mk
7
Good
2025-03-10 via Nuitee
C
Christine solo traveller us
5
Passable
Pros:

It’s convenient.. on the main road ..the bed was comfy & the heat worked well..
The staff was alway there & smiling . Made me feel safe and I couldn’t beat the price.

Cons:

Wish the hotel had been maintained better.. someone did a repair with a caulking gun & it ruined the tub’s appearance making it look more run down.. pealing wall paper & the bathroom smelled funky ..,it’s just tired but what can one expect when paying $25 A day ? It was clean & friendly helpful staff

2025-02-05 via Nuitee