L'ermitage - Franschhoek Chateau & Villas

Hotels
8.7 (1152 reviews)
Lambrechts Road , Franschhoek , za
+27 21 204 0279

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful setting
Friendly staff
Comfortable accommodations
Cons:
Small swimming pools
Issues with breakfast service

Categories

Cleanliness
8.69
Rooms are very clean and spacious.
Service
9.16
Staff were exceptionally friendly and accommodating.
Location
8.7
Fabulous setting and good location.
Room Quality
9.15
Beautifully decorated, very comfortable beds.
Amenities
8.18
Limited amenities by the pool area but good room facilities.
Value for Money
8.64
Overall value aligns with the quality provided.
Food and Beverage
8.19
Breakfast and lunch quality were good, with some service issues.
Overall Experience
8.86
A truly fantastic stay overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:25

Property Description

Luxurious Villas and Suites

Indulge in exclusive accommodation at L'ermitage - Franschhoek Chateau & Villas, set in the prestigious Franschhoek Estate. The elegant villas and suites offer air conditioning, satellite TV, and private balconies to enhance your stay.

Fine Dining and Relaxation

Savor a culinary journey at L'ermitage restaurant, where South African and European cuisine blend seamlessly. Unwind with room service options and refreshing drinks at the bar. After a day of exploration, rejuvenate with a swim in the outdoor pool and entrust your children to dedicated babysitters for a truly stress-free experience.

Activities and Services

Embark on horseback village tours, perfect your golf swing at the nearby course, or let the attentive staff arrange a rental car for your convenience. Whether seeking adventure or relaxation, L'ermitage caters to every guest's desires.

Experience luxury and tranquility at L'ermitage - Franschhoek Chateau & Villas. Book now for an unforgettable getaway.

Important information:

Please note that construction work is going on nearby from the two-bedroom villa and it may be affected by noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8.7
Based on 1152 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.7
Room Quality: 9.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
A
Alessio • solo_traveller • it
10
Pros:

Casa meravigliosa dotata di ogni comfort
Villaggio bellissimo.
Davvero consigliata

Cons:

Nulla

2026-08-27 • via Nuitee
S
silvio • couple • br
10
2026-08-23 • via Nuitee
E
Emilie • family_with_children • re
8
Très beau logement mais accès dangereux en cas de pluie.
Pros:

L’emplacement, la vue du logement, logement spacieux et lumineux

Cons:

Les escaliers pour accéder au logement. Mon mari est tombé deux fois dans les escaliers car lorsqu’il pleut les escaliers sont glissants et inondés. On ne nous a pas attribué de place de parking adapté à notre véhicule. Nous avons dû se garer à l’arrache. La baignoire n’était pas étanche nous n’avons pas pu prendre de bain.

2026-08-20 • via Nuitee
G
Gava • extended_group • za
10
Cons:

The Spa services were odd in their communications

2026-08-17 • via Nuitee
A
Alexander • couple • br
8
NA MINHA OPINIÃO UMA BOA OPÇÃO DE HOSPEDAGEM
Pros:

O QUARTO ERA ENORME E A ROUPA DE CAMA ERA BOA. A VISTA DO MEU QUARTO (C1) ERA LINDA. O CAFE DA MANHÃ FOI REGULAR. A LOCALIZAÇÃO ERA BOA. O PREÇO COBRADO REPRESENTOU UMA MUITO BOA RELAÇÃO CUSTYO BENEFÍCIO.

Cons:

A INTERNET ERA MUITO RUIM. E O PESSOAL DO HOTEL ESQUECEU DE LIMPAR O MEU QUARTO NO SEGUNDO DIA.

2026-08-16 • via Nuitee
G
Gisele • couple • br
7
2026-08-16 • via Nuitee
A
Annelene • couple • za
10
Great Value for Money
Pros:

Spacious with incredible views lovely spacious bathroom

Cons:

Absolutely nothing

2026-08-10 • via Nuitee
A
Adam • couple • ie
9
A class act, great spot in Franschhoek
Pros:

High quality spot, the development is quite nice and the rooms, based on our room, are high spec and very comfortable. Also, breakfast (although it is a paid for breakfast) was super good as well. And finally all the staff were nice and quite helpful.

Cons:

Can't really complain about anything - everything was a class act. Just worth noting this place is less Airbnb style and more like a traditional hotel, with check-in, security deposits and they inspect the room after you leave. Just FYI

2026-08-10 • via Nuitee
M
Masande • couple • za
10
Cosy and relaxed getaway.
Pros:

Enjoying good wine in front of the fireplace and unwinding was exactly what I needed.

2026-08-10 • via Nuitee
C
Chuma • family_with_children • za
6
Facilities comfortable….admin is a disaster…which takes away from the experience
Cons:

I would have given it a better score however this was the second time I had issues at check in. Staff most inefficient with emails as a result the booking I made directly with them for the first night could not be found I was rescued by a screenshot I took after making the payment…which I did due to inefficiencies I experienced prior when I was checked into an unclean unit with cat food and food int the fridge with someone’s clothes in the wardrobes. Both these occasions have left a bitter taste in my mouth…A SHAME REALLY FOR SUCH A GREAT ESTABLISHMENT. The front office staff/admin is utterly useless …after an hour drive…last thing you want is experiencing issues at check in TWO TIMES IN A ROW….after a chain of emails that went unanswered.

2026-08-08 • via Nuitee
P
Petitpres • family_with_children • fr
10
Séjour extra au pied de la montagne !
Pros:

L’emplacement
La quiétude du lieu

2026-08-05 • via Nuitee
C
Christine • solo_traveller • za
7
Cons:

Lack of parking, lots of construction.

2026-07-24 • via Nuitee
I
Ingeborg • extended_group • nl
9
Pros:

Beautiful comfy rooms - fully equipped

Cons:

Nothing

2026-07-23 • via Nuitee
C
Charleen • family_with_children • za
10
We had such a lovely time in a tranquil environment
Pros:

We sat in the garden with our little dog over looking the stunning view of the mountains and had a delicious.

2026-07-23 • via Nuitee
A
Abrahams • family_with_children • za
9
Perfect for a family getaway.
Pros:

We stayed in the family suites. Generous en suites, scenic mountain view, pool.

Cons:

Some of the equipment - built in elements need attention/ is dated.

2026-07-20 • via Nuitee
M
Marina • family_with_children • br
10
Maravilhoso
Pros:

Super charmoso e confortavel. Bem equipado

Cons:

Nada relevante

2026-07-18 • via Nuitee
A
Avinesh Pillai • couple • za
8
Great service and excellent location. Been visiting for many years.
Pros:

Location is perfect for a quite but very scenic location.

Cons:

The assessment of the electrical and room condition before guests arrive.
The lights were not all in working order, and it took a few attempts to get this partially resolved.
We still really enjoyed our stay, but proactive checking from the staff is mandatory to enable a great experience.

2026-07-17 • via Nuitee
K
Karen • couple • za
1
2026-07-16 • via Nuitee
E
Elsaine • solo_traveller • za
10
Pros:

Everything...Will visit again and again

2026-07-15 • via Nuitee
J
Julia • extended_group • za
9
Perfectly peaceful Franschhoek stay
Pros:

Gorgeous decor, very comfortable rooms each with own en suite bathroom, in a tranquil location with beautiful views from the living area.

Cons:

Nothing! No complaints

2026-07-14 • via Nuitee