Holiday Inn Mobile Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (588 reviews)
3630 Springhill Memorial Drive South , Mobile , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Cons:
Cleanliness issues
Cold indoor pool
No free breakfast

Categories

Cleanliness
8.11
Some guests reported issues with the cleanliness and maintenance of the rooms.
Service
9.58
Guests praised the service, particularly noting helpful and friendly staff.
Location
9.12
Great location close to stores and restaurants, despite being near abandoned buildings.
Room Quality
7.57
Rooms had cleanliness issues and noisy AC units, affecting overall satisfaction.
Amenities
7.6
The indoor pool was reported to be too cold, which disappointed some guests.
Value for Money
9.06
Guests felt the rates were reasonable given the service quality.
Food and Beverage
8.61
Breakfast options were good, though not all included.
Overall Experience
9.18
Overall satisfaction was high despite some critiques; guests appreciated service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:15

Property Description

Luxurious Amenities

This Mobile hotel offers a luxurious stay with free Wi-Fi, in-room movies, and a 40-inch flat-screen TV in every room. Guests can relax in the indoor pool or unwind in a lounge chair with ottoman.

Delicious Dining Options

Indulge in delicious meals at Kem’s Restaurant, where breakfast and dinner are served daily. Afterward, head to Kem’s Lounge for drinks and cocktails in a cozy setting.

Convenient Facilities

Stay productive with the on-site gym and business center, or unwind in the spacious lobby featuring four 60-inch flat-screen TVs. With its prime location near top attractions, booking at Holiday Inn Mobile Airport is a must for your next visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOB

Location

Guest Reviews

8.6
Based on 588 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.18
C
Christopher • couple • us
4
Our stay was manageable
Pros:

The main area was clean and all the staff was incredible. Including the housekeeper Jennifer!

Cons:

The smell in the room was awful. The first room they put us in we asked to move immediately because the smell was so bad. The second room the smell was not as bad, but I actually went out and bought a Glade plug-in because I couldn’t stand the smell. Everything also felt very wet and moist like the air, the sheets, the towels, the bathroom everything.

2026-10-29 • via Nuitee
B
Barry • couple • us
6
Pros:

Close to where we needed to be

Cons:

Property was nice but room was out dated and bathroom door wouldn’t shut

2026-10-26 • via Nuitee
F
Foe27 • solo_traveller • us
2
2026-10-24 • via Nuitee
N
Nekita • family_with_children • us
5
The staff was pretty nice my biggest issue is the room not being properly clean, which I something that could easily be
Pros:

The property seem to be in a decent area. The onsite parking at no additional charge.

Cons:

The restroom was not cleaned properly. There was hair in the bathtub and the towels weren’t cleaned properly. One even looked like a dead bug was on it. The ceiling looked like it could be a smoke detector was not open when we came in the room the next morning when we woke up it was an opening. We didn’t know if it was broken or purposely done like that.

2026-10-22 • via Nuitee
J
Jumarcus • couple • us
10
2026-10-19 • via Nuitee
R
Rachelle • couple • us
7
2026-10-14 • via Nuitee
D
Dat • solo_traveller • vn
10
2026-10-13 • via Nuitee
B
Bryce • couple • us
1
Truly disgusting, smelled like urine, humid, wet carpets, dirty towels
Pros:

Genuinely nothing, maybe the location

Cons:

It’s disgusting and humid, the carpets are strangely wet and it smells like piss, especially the 3rd floor

2026-10-12 • via Nuitee
B
Brasher • solo_traveller • us
10
Pros:

Staff was very friendly. Room was nice and clean. As a local, I would stay again and recommend to tourists.

Cons:

Pool being cold lol

2026-10-12 • via Nuitee
M
Meghan • couple • us
10
2026-10-08 • via Nuitee
H
HARRY • solo_traveller • us
6
2026-10-08 • via Nuitee
C
Carter • couple • us
10
2026-10-08 • via Nuitee
K
Kadagathur • couple • us
1
It was not good hence don’t ask too many questions
Pros:

Horrible breakfast. Scrambled eggs has egg shell pieces and they are over burnt. I didn’t others because I was upset after eating the above.

Cons:

Everything.

2026-09-16 • via Nuitee
P
Pendarius • couple • us
1
2026-09-14 • via Nuitee
J
Jesse • couple • us
9
2026-09-07 • via Nuitee
K
Karla • couple • us
10
Perfect!
Pros:

The customer service is awesome!

2026-09-04 • via Nuitee
S
Sheri • solo_traveller • us
10
2026-09-03 • via Nuitee
F
FLOR • solo_traveller • us
9
Clean and safe location.!
Pros:

Friendly staff and cleanliness.!

Cons:

Room door was hard to close. Bathroom has dirty hand towel; which I did call front office desk to report that issue.! Towel was dirty stained and with hairs behind the hair dryer.

2026-09-01 • via Nuitee
S
Sheri • solo_traveller • us
10
2026-08-17 • via Nuitee
J
Jamario • solo_traveller • us
10
2026-08-16 • via Nuitee