Mitsui Garden Hotel Sapporo

Hotels
Mitsui Garden
8.2 (1945 reviews)
Chuo-ku Kita 5-jo Nishi 6-18-3 , Sapporo , jp

Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good amenities
Cons:
Small room size
Issues with cleanliness
Occasional service complications

Categories

Cleanliness
7.91
General sentiment from reviews indicates that the cleanliness was acceptable, but there were mentions of cleanliness issues.
Service
8.68
Reviews highlighted helpful and kind staff, indicating a positive overall service experience.
Location
8.92
The location received consistent praise for being convenient and accessible.
Room Quality
7.37
Some reviews mentioned rooms being small or old; however, others found them comfortable.
Amenities
8.4
The availability of an onsen and good breakfast options were noted positively.
Value for Money
7.86
Value perception varied, with some considering breakfast overpriced.
Food and Beverage
8.41
The breakfast offerings received positive comments for being delicious and locally inspired.
Overall Experience
8.08
Mixed feedback overall leads to a balanced rating close to the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:41

Property Description

Modern Rooms with Free Wi-Fi
Mitsui Garden Hotel Sapporo offers contemporary rooms with complimentary Wi-Fi, just a short 4-minute stroll from Sapporo Station. Each room is equipped with a flat-screen TV, an electric kettle, and a private bathroom with a bathtub. An air purifier and cozy nightwear are provided for a comfortable stay.

Convenient Amenities
The hotel provides luggage storage, fax/photocopying services, vending machines, and ice machines for guests' convenience. The large indoor public bath with garden views offers a relaxing retreat after a day of exploring the city.

Delicious Dining Options
Guests can start their day with a delicious Western breakfast at the hotel's cafe Nord Livina. Don't forget to enjoy complimentary coffee from 15:00 to 23:00, adding a perfect touch to your stay.

Book your stay at Mitsui Garden Hotel Sapporo now for a delightful experience!

Important information:

Full payment is required upon check-in.

Parking will incur an additional charge.

When booking for 15 guests or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note that renovation work on the property will be carried out from 20 October 2025 to the end of January 2026. During this period, the property will be temporarily closed.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.2
Based on 1945 reviews
Cleanliness: 7.91
Service: 8.68
Location: 8.92
Room Quality: 7.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.08
Y
Yuina solo_traveller jp
10
2026-03-14 via Nuitee
A
AKIKO extended_group jp
8
楽しい札幌旅行になりました。お世話になりありがとうございました。
Pros:

連泊でしたが、ルームクリーニングがしっかりされてて、きもい良く滞在できました。大浴場があるのも疲れが癒せてよかったです。

Cons:

アメティがもう少し充実していたら嬉しいです。

2026-03-13 via Nuitee
C
Chia-wen family_with_children tw
10
Pros:

房間很舒適,早餐很精緻。

Cons:

房內三孔的插座較少位置較遠,要將電腦充電較不方便。

2026-03-13 via Nuitee
C
Cheng Kai extended_group my
6
good location ,easy find food and tranportation hub easy access
Pros:

location is close to JR station and green colour metro line. is easy if u wan go to otaru ,airport and other city by JR railway .food arround here oso many ,u can go to food shop arround this area,or go inside food street and undergroud .
room saiz is ok ,toilet and bath room ok ...they provide free kopi ,tea at 2nd floor infront of public bathroom .have coin washing and dryer machine..but power of dryer is weak ,u have to put more time to dry ur shirt .
facility in room is all new ,but bed abit hard ,not comfortable as what i expected ..and floor and bed is clean ,but can do more better..im check at 7pm at the day ,and the male staff in frontdesk face is dark ,no smiling ,i can;t feel he welcome us to stay in mitsui garden hotel ,anyway he improve a lot when i come down ask for help ,i see his smiling face .
female staff more better ,and helpful type ..roomkeeping staff oso look good and smiling face always ..

2026-03-11 via Nuitee
J
Jacqueline extended_group at
10
2026-03-11 via Nuitee
Y
YUN LING family_with_children tw
10
Pros:

地點佳,非常方便!剛整修完成,房間乾淨舒適

2026-03-10 via Nuitee
カズマサ solo_traveller jp
7
2026-03-10 via Nuitee
欣怡 couple tw
8
2026-03-10 via Nuitee
S
SOOJIN family_with_children kr
10
2026-03-07 via Nuitee
family_with_children tw
9
Pros:

這是一年內第二次入住三井飯店,地點適合在札幌市中心的活動, 很方便, 飯店就在札幌車站附近要搭JR到新千歲機場亦相當方便,因飯店全館才剛重新翻修完畢, 是全新的體驗.

2026-03-06 via Nuitee
M
Merida extended_group au
9
2026-03-02 via Nuitee
B
Betty family_with_children au
10
Cleanest Hotel ever
Pros:

It was newly renovated, we stayed the week that they reopened. The room we had was spacious even for 4 adults. Spotlessly clean! room service didn't bothered us till we left our room and we came back to a very clean and freshly made up room. We didn't even need to ask for any assistance from the staff and everything in the room was well equipped. Location was nearer to entry of underground access than it seemed on the map. There's a Lawson and 7-Eleven in the next buildings. Loved the top quality shower head and hairdryer.

Cons:

It gets crowded in the ground floor lobby sometimes

2026-03-02 via Nuitee
O
ohhyun extended_group kr
9
Pros:

삿포로역에서 가깝고, 시설도 깨끗하게 리뉴얼된것으로 보입니다.
직원들도 친절하고 청결한 점이 제일 만족스러웠습니다.

Cons:

없음

2026-02-27 via Nuitee
C
CHINGHONG family_with_children tw
9
2026-02-24 via Nuitee
C
CHIA FENG extended_group tw
9
Pros:

飯店地點從札幌車站走路5分鐘, 相當方便, 地段高級!

2026-02-23 via Nuitee
S
Sunny family_with_children tw
9
2026-02-23 via Nuitee
Y
Yuk Lan Simie extended_group hk
9
Pros:

Clean & convenient

2026-02-14 via Nuitee
佳穎 extended_group tw
10
Pros:

環境舒適整潔

2026-02-13 via Nuitee
佳穎 family_with_children tw
10
Pros:

環境舒適整潔

2026-02-13 via Nuitee
A
Azizul H extended_group my
8
Good business hotel close to public transport
Pros:

Rooms were clean and well equipped. Amenities were topped up in adequate quantities, e.g. coffee, water, etc. Staff were attentive. Did not have time to try out all the facilities though.
Close to the JR Station and Daimaru Shopping Center. Just a 5 minute walk.

Cons:

Nothing much to dislike.

2026-02-13 via Nuitee