Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cleanliness concerns

Categories

Cleanliness
7.05
Standard quality for this hotel tier.
Service
8.55
Staff are helpful.
Location
8.55
Great location, quiet area at night.
Room Quality
7.55
Clean and modern rooms.
Amenities
8.05
Good cafes and eating nearby.
Value for Money
7.05
Standard quality for this hotel tier.
Food and Beverage
8.05
Lovely breakfast.
Overall Experience
7.55
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:40

Property Description

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Art Deco hotel include wedding services, a television in a common area, and a banquet hall. Rooftop Terrace and Complimentary Wi-Fi Enjoy a meal at the hotel's restaurant with a bar/lounge, or opt for room service. Buffet breakfasts are available daily. Dining Options The hotel features a 24-hour business center and event facilities, including a conference center. Self-parking is available. Business and Event Facilities Immerse yourself in comfort within guestrooms equipped with minibars and flat-screen TVs. Stay connected with free Wi-Fi and enjoy digital programming. Indulge in the city's attractions, only a short distance away. Unwind in Comfort Book now to experience the heart of Naples at Hotel Naples.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.8
Based on 109 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.05
Food and Beverage: 8.05
Overall Experience: 7.55
D
Daniel • partner
6
Pros:

Na

2025-09-24 • via Nuitee
P
Paul
10
Pros:

Front desk staff was super courteous and helpful.

2025-09-21 • via Nuitee
V
Verified traveler
8
Good value and location
Pros:

Nice central location. Comfortable beds and courteous staff.

2025-09-06 • via Nuitee
A
ADEL
6
Pros:

Staff are helpful...Location is is good. However, I would give it 2.5 stars for everything else.

2025-08-20 • via Nuitee
D
Diana
10
A great city hotel..
Pros:

Lovely breakfast,great reception and central to the city and transport.Port makes it easy for boat trips and watching the ships!!.Good cafes and eating nearby.

2025-07-24 • via Nuitee
S
Stanley • family
10
Pros:

Great location, quiet area at night, short walk to shops and restaurants, great staff to help you out with anything.

2025-07-20 • via Nuitee
S
Stanley
10
Pros:

Great location. Clean and modern rooms.

2025-07-13 • via Nuitee
G
Gustave L
10
Great stay but taxi strike wasn’t my fault
Pros:

The people at the front counter were awesome. Friendly explained the shopping and food places for the type I asked. The breakfast was high quality food and clean. Overall the stay was a 9. Could have been a 10 if the day I checked in. I couldn’t reach the hotel on my checkin date due to the taxi strike for 24 hours. The next day I checked in and they had my checkin available and the lady cared less about a refund due to the taxi strike. They she tol me the checkout date was Saturday not Sunday. My reservation copy showed Sunday June 1, 2025. I had to call hotel.com and they sent me the confirmation email and I showed the lady again. Told me know and she checked in the computer and some other paper behind the desk. Finally kept showing the email she said checkout June 1. You can see my frustration and my wife and I both in the late 70’s. The taxi strike for 24 hours we didn’t no about until we left the airport, I feel I should not have been charged the night I couldn’t get there.

2025-06-01 • via Nuitee
S
Susan • family
10
Pros:

Convenient to the ferries

2025-05-07 • via Nuitee
S
Shokhzod • family
10
Pros:

Nice hotel, recommended

2025-03-05 • via Nuitee
J
John • partner
10
Pros:

The property was very well maintained & our room was large enough to relax & unwind!

It would be good if the hotel provided tea & coffee making facilities.

2024-08-23 • via Nuitee
B
Bridget
8
Pros:

.

2024-08-02 • via Nuitee
C
Chloé • family
4
Pros:

This was just a stop for a night but the wifi was not reaching our room, we had to be on the top floor or in the lobby the have wifi which was annoying

2024-06-21 • via Nuitee
M
Marjorie • family
6
Pros:

In general, a good hotel, what bothered me was that it doesn't matter if you put the NO Disturb, they still entered your room, on 3 occasions they entered my room while I was in the bathroom despite the sign posted on the door. They do not respect privacy!!

2024-04-05 • via Nuitee
V
Verified traveler
8
Pros:

Good

2024-02-06 • via Nuitee
A
anna
10
Pros:

Close to everything clean with great breakfast

2023-08-20 • via Nuitee
E
Eiman
2
Pros:

This hotel has an exceptional location, unfortunately it is not well maintained, every thing is very old and not taken care of, the staff are not hospitable, rooms are very noisy because of the bathroom drainage and the proximity to the main street. I won't go there again or recommend it to any one.

2023-07-09 • via Nuitee
Q
Qusay
2
Pros:

Rooms are very hot

2023-06-26 • via Nuitee
P
Peter • pet
4
Pros:

The staff were very nice and the location was convenient but that is where the positive aspects of the room end. In my room, the WiFi did not work and it was in such a location that even my cell service did not work. When I brought up the former to the staff they suggested they would restart the router to which I said that was not the going to make a differences and it did not. The room was smaller than my living room at home and it is the first time in 30 years I have slept in a twin bed in real life or at a hotel. The area was dirty and loud but I fear this might just be Naples. I am unclear what makes this hotel a 4* hotel and the cost was extraordinarily high for what I got.

2023-05-02 • via Nuitee
T
Trent
6
Was okay
Pros:

It’s conveniently located about a 15 minute walk from the train station. AC wasn’t working in our room but luckily it was cold at night so that cooled it down some. Had a street room so it was super noisy all night.

2023-05-01 • via Nuitee