Hampton Inn & Suites New Castle, PA

Hotels
•
Hampton Inn
9 (244 reviews)
2608 West State Street , New Castle , us
+1 724-656-0000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
High cost during renovation
Cleanliness issues in some rooms

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, including mold and unclean bathrooms.
Service
10
Guests frequently praised the friendliness and helpfulness of the staff.
Location
9.63
Good location is noted, with easy access for regular guests.
Room Quality
8.67
Rooms were generally described as beautiful and updated but under construction.
Amenities
8.62
Fitness room under construction, but amenities like breakfast were well-received.
Value for Money
7.65
Complaints regarding high costs for the condition of the hotel during renovation.
Food and Beverage
9.61
Breakfast selection was positively highlighted with a variety of options.
Overall Experience
9.66
Overall positive experiences expressed by returning guests despite construction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:41

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Each room at the Hampton Inn & Suites New Castle, PA is equipped with top-notch facilities, including a flat-screen TV, microwave, and refrigerator, ensuring a comfortable stay.

Relaxation and Recreation: Take a dip in the indoor heated pool or unwind in the hot tub. Stay active at the fitness centre or explore nearby attractions like Living Treasures Animal Park and Cascade Park.

Exceptional Services: Enjoy a complimentary hot breakfast each morning and make use of the business centre and 24-hour front desk. With its convenient location off Interstate 376, this hotel is the perfect choice for your stay in New Castle.

Book your stay at the Hampton Inn & Suites New Castle, PA now for a memorable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 244 reviews
Cleanliness: 8.16
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 8.62
Value for Money: 7.65
Food and Beverage: 9.61
Overall Experience: 9.66
L
lynne • solo_traveller • us
9
2026-08-20 • via Nuitee
C
Claude • solo_traveller • us
10
Pros:

Great room

2026-08-14 • via Nuitee
M
M.E. • couple • us
9
Great!
Pros:

Staff professional and super friendly. Treated like family. Breakfast always good..very clean.

Cons:

Dark roast coffee could be stronger.

2026-08-12 • via Nuitee
A
Althea • solo_traveller • us
9
2026-08-04 • via Nuitee
9
948krissyv • Family • Flushing, Ohio
4
Could of been better
Pros:

We drove an hour and a half here for a family wedding because they had a shuttle and we wouldn't have to drive. When we checked in they gave us our room keys and when we opened the door to our room there was somebody already laying in the bed. We went back downstairs to get a new room and by the time they got us a new room we missed our shuttle so we had to drive to the wedding anyways. We stayed here 1 night and when we woke up there were tiny ants EVERYWHERE. We told the house keeper and the front desk, but they didn't seem to care. Won't be staying here again.

2026-07-26 • via Tripadvisor
V
Vannessa • family_with_children • us
10
It was a peaceful and pleasant stay!
Pros:

The staff was friendly and the rooms were extra clean.

Cons:

I loved everything about it!

2026-07-17 • via Nuitee
D
Donna • solo_traveller • us
10
2026-07-13 • via Nuitee
M
Molly • couple • us
10
Stop Looking & Book This One!!!!!
Pros:

Everything, I mean everything is BRAND NEW! Spotlessly clean. Bed was super comfortable. ALDI & gas station next door. Excellent hot breakfast. If you are looking for a place to stay in New Castle, stop & book this one! I honestly don’t know how it could be any better. Even a brand new Peloton bike in the gym w/ a huge screen & complementary earbuds!

Cons:

A little hard to see the road to turn onto to get to the property, it needs a sign. We kept missing it. Our GPS could not find it either. It’s a quick left after the gas station.

2026-07-12 • via Nuitee
T
Tom • solo_traveller • ca
10
Pros:

Everything

2026-07-07 • via Nuitee
S
Shellie • couple • us
9
2026-06-14 • via Nuitee
T
Theresa • family_with_children • us
9
Pros:

Smelled clean and looked clean. Great breakfast

Cons:

People smoking weed by the doors

2026-06-08 • via Nuitee
A
Addison • solo_traveller • us
10
2026-06-04 • via Nuitee
T
Toni • solo_traveller • us
9
Pros:

Everything was great. The staff was so helpful. The next trip I'll book directly with the hotel. 😇 The location was perfect , could walk to every thing I needed.

2026-05-28 • via Nuitee
K
Keyi • extended_group • cn
10
Pros:

there are many TV subscription, e.g., HBO, netflix, for free.

2026-05-25 • via Nuitee
A
Asia • couple • us
7
Pros:

I like how clean it was and how convenient the location was

Cons:

That there were a lot of kids in the pool that people were sneaking in. Also, it felt like the staff women in the front desk or slightly petty.

2026-05-20 • via Nuitee
T
Tanja • extended_group • us
9
Perfect! Will stay there again if visiting new castle in the future!
Pros:

Clean, modern, staff wonderful. Breakfast included and later checkout. Very convenient to family, shopping, highway.

Cons:

The only small improvement I would like to mention, I wish the breakfast included some fresh cut fruit. That would have been perfect. There were a few bananas (too ripe) and whole apples.

2026-05-11 • via Nuitee
D
Deanna • solo_traveller • us
10
Good choice
Pros:

It was easy to find. Staff was great. Rooms were very nice and beds were comfy.

2026-05-04 • via Nuitee
K
Kyle • couple • us
1
Your front desk manager is very rude needs to be removed from her position
Cons:

Your front desk manager needs a attitude adjustment very rude and disrespectful never will go back again

2026-04-17 • via Nuitee
D
Danielle • extended_group • us
5
2026-03-23 • via Nuitee
W
Wordspredder • couple • us
10
Pros:

Clean

2026-03-16 • via Nuitee