Microtel Inn & Suites by Wyndham Dickson City/Scranton

Hotels
•
Wyndham Hotels & Resorts
7.7 (234 reviews)
232 Main Street, Scranton, Pennsylvania, 18519 , Scranton , US

Children allowed
Pets allowed

Facilities

Elevator
Conference space
Free breakfast
Free newspapers in lobby
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
24-hour business center
Parking (limited spaces)
Free self parking
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff/front desk
Convenient location (shopping, restaurants, parks, historic district)
Basic amenities provided (working iron, supplied items)
Some guests found rooms comfortable and would return
Fair/cheap pricing reported by multiple guests
Cons:
Frequent cleanliness issues: stained carpets/furniture, hairs and stains on bedding, musty smells
Room quality problems: old/stained rugs and furniture, plumbing and fixture issues, thin walls/noise
Breakfast limited/no hot food; breadbox reported moldy smell
Occasional in-room issues: TV not working, no in-room coffee, pests reported
Confusing/difficult entrance and occasional check-in/booking transfer problems

Categories

Cleanliness
3.5
Multiple reviews report stained carpets and furniture, visible hairs and creamy stains on bedding, musty smells and smelly/stinky carpets; cleanliness is a major recurring negative.
Service
10
Service is consistently praised across reviews: front desk described as very friendly, helpful and professional, with staff repeatedly noted as pleasant and accommodating.
Location
10
Location repeatedly noted as convenient — plenty of shopping, restaurants, parks nearby and close to the historic district; some noted it's not ideal for walking locally but overall location is a strong positive.
Room Quality
4
Many guests report old, stained rugs and furniture, musty odors, malfunctioning fixtures (toilets, clocks, dripping tubs), thin walls and occasional pests/worms—room quality is frequently criticized.
Amenities
9.2
Amenities are mixed but generally functional: working irons and basic supplies reported, some reviewers praised the breakfast bar; negatives include no in-room coffee and occasional TV issues, but baseline amenities are largely present.
Value for Money
9.2
Several guests called the pricing fair or described the rooms as basic/cheap; despite cleanliness and room issues some guests still found the price reasonable for what was offered.
Food and Beverage
6
Breakfast offerings are limited in many reports (no hot food, minimal protein, possibly unclean bread containers) and some guests skipped it or ate out; one review called breakfast good and another praised a strong breakfast bar, yielding an overall below-average score.
Overall Experience
9.7
Overall impressions are mixed but skew positive regarding staff and location; significant cleanliness and room-quality issues tarnish stays for some guests while others found the stay acceptable—overall experience leans above average due to excellent service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Discover the perfect blend of comfort and convenience at Microtel Inn & Suites by Wyndham Dickson City/Scranton, situated along the picturesque Lackawanna River.

Ideal Location
Explore the stunning Lackawanna River Heritage Trail just minutes away, along with shopping delights at Viewmont Mall and educational opportunities at Marywood University.

Comfortable Accommodation
Our 62 stylish guestrooms provide flat-screen televisions, complimentary Wi-Fi, and modern amenities designed to ensure a relaxing stay. Enjoy complimentary toiletries and hair dryers in your private bathroom for added convenience.

Exceptional Amenities
Start your day with a complimentary continental breakfast, and take advantage of our business center and meeting space for any event needs. With free self-parking and 24-hour front desk assistance, your needs are always prioritized.

Experience warmth and hospitality in Scranton — book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 234 reviews
Cleanliness: 3.5
Service: 10
Location: 10
Room Quality: 4
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 6
Overall Experience: 9.7
M
Mateo
10
Pros:

Nice to stay

2025-10-12 • via Nuitee
D
David • partner
10
Pros:

Good so far. Fair price. continental breakfast.

2025-10-11 • via Nuitee
M
Mateo
10
Pros:

Nice place to stay and safe thank you

2025-10-11 • via Nuitee
M
Mark • family
6
Pros:

Difficult to find; the entrance isn’t directly into the parking lot, and the sign for the entrance is tiny and easily missed. The HVAC system had a continuously-on fan setting, which I used for white noise. The only protein at breakfast was hard-boiled eggs. Comfortable bed and pillows.

2025-10-10 • via Nuitee
F
France
10
Pros:

Good

2025-10-08 • via Nuitee
W
Wendy
2
Pros:

Run, don’t walk to stay somewhere else. I was moved to 3 different rooms all having many problems: smelly, dirty, stained rugs and furniture, clock missing, toilets didn’t work properly, bathtub dripping, many light switches didn’t work and paper thin walls causing noises made by other guests. I was so skeeved out I slept ON the bed with my car blanket. The desk people, however were extremely nice perhaps knowing how bad this facility is and are used to complaints.

2025-10-08 • via Nuitee
B
Bilun
2
Pros:

This motel was utterly disgusting. The friendly front desk staff couldn’t salvage the situation, as the sight of tiny hairs and creamy stains all over my sheets and blankets was a major turn-off. I switched rooms, but the problem persisted—tiny hairs stained my sheets and stinky carpets. The thin walls also revealed a lot of weird people. I couldn’t stay more than one night and ended up forfeiting my money and going to a Holiday Inn, even though I paid more.

2025-10-06 • via Nuitee
D
Donald • partner
10
Pros:

The staff were very friendly and helpful. rooms were very clean and neat. We would stay there again

2025-10-05 • via Nuitee
S
Sherri
8
Pros:

An older hotel, but clean and comfortable.

2025-10-05 • via Nuitee
L
Luc
10
Pros:

!

2025-10-04 • via Nuitee
C
Charlie • family
2
Pros:

TV was not working. No coffee available in the room whereas other establishments have. Breakfast has no hot food.

2025-10-03 • via Nuitee
M
Mary
10
Pros:

Clean, everything supplied, working iron, friendly professional staff, great breakfast bar.

2025-10-03 • via Nuitee
M
MARIA
6
Pros:

It’s a very basic cheap room. Carpet was filthy, badly stained. The one chair in the room-the material of the seat was so badly stained. Those are my two biggest issues. Staff was very friendly.

2025-09-30 • via Nuitee
W
William
10
Enjoyed the stay. I will return there.
Pros:

Plenty of shopping. Quite area. Very nice environment. Friendly people. Lots of restaurants with many choices. I will go back again.

Furniture stains on the chair and the couch. They should try to professionally clean the furniture periodically.

The hotel is the serve-yourself style. Not many options for breakfast. The breadbox smelled like moldy bread, so i didn’t eat the bread. I dont believe they were not washing it daily. All else was very good and as expected.

2025-09-29 • via Nuitee
J
Jane
10
Pros:

Big stores nearby, Not great for walking locally but parks are just a short drive away and so is the historic district around N. Washington St.
Easy check in with a lovely guy at the front desk - very helpful! Thank you.

2025-09-29 • via Nuitee
E
Elizabeth
6
Pros:

The staff at the Hotel couldn’t have been any nicer! The room unfortunately left a lot to be desired. The room had a musty smell, the rug is very old and visibly stained in multiple places, even the chair in room was old and had stains on it, and when I went to brush my teeth the night we stayed there was a tiny living worm in the sink. By that point I was already not pleased with the room, but we managed thru and spent as little time possible there.

2025-09-28 • via Nuitee
A
Andrea
4
Pros:

We moved rooms due to how loud it was above us and had the same problem in both rooms. Think the floors are not that thick! Food choices for “free breakfast “ were minimal and we ate breakfast out both mornings instead of what the hotel had to offer.

2025-09-28 • via Nuitee
G
Greg
2
Pros:

Expedia never sent over what was necessary for me to cchecknin even though I paid in full. Myself as well as the front desk person had to call. Took 30 mins on the phone. Awful experience

2025-09-26 • via Nuitee
C
Catherine
10
Pros:

Very clean and friendly

2025-09-26 • via Nuitee
C
Catherine
4
Nobody in sight
Pros:

Facility was in rough shape. Room carpet was stained and looked dirty. Pictures are deceiving with room size. Waited for almost 5 minutes at desk at 5:40AM to get extra towel and no one came to desk. Then went back down at 6 and again no one in sight. Let around 6:30 and still no one at front desk.

2025-09-22 • via Nuitee