Helios Benidorm

Hotels
9.2 (5777 reviews)
Avenida Filipinas, 12 , Benidorm , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Comfortable rooms
Cons:
Expensive dining
Limited fitness amenities

Categories

Cleanliness
9.34
Guests mentioned the hotel was clean and maintained!
Service
9.81
Consistently noted helpful and friendly staff throughout the reviews.
Location
9.35
Frequently praised for being well situated and convenient.
Room Quality
9.3
Guests enjoyed well-kept and comfortable rooms.
Amenities
8.83
Amenities were generally satisfactory, but some guests mentioned limited fitness facilities.
Value for Money
8.29
Some feedback indicated higher prices in the restaurant led to lower perceived value.
Food and Beverage
9.34
Positive sentiment regarding the quality of food, although some found it expensive.
Overall Experience
9.31
Majority of reviews were positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:22

Property Description

Luxurious Amenities
Hotel Helios Benidorm offers a luxurious stay with a spa featuring a hot tub, sauna, and Turkish bath. The outdoor heated swimming pool is perfect for relaxation, while free WiFi keeps you connected throughout your stay.

Prime Location
Situated just 500 meters from Levante Beach, Hotel Helios is centrally located in the vibrant touristic area of Benidorm. Explore popular bars, shops, and attractions like Aqualandia Water Park, all within walking distance from the hotel.

Comfortable Accommodations
Relax in spacious rooms with private balconies, satellite TV, air conditioning, and modern amenities. The hotel's café-bar, buffet restaurant, and seasonal pool area offer a variety of dining and leisure options for a memorable stay.

Book your stay at Hotel Helios Benidorm for a perfect blend of luxury, convenience, and comfort.

Important information:

Please note that half-board do not include drinks.

Half Board included breakfast and dinner, at lunch the restaurant is closed.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guest under 18 years old are not allowed in the spa.This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5777 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
K
krzysztof • couple • pl
10
2026-05-30 • via Nuitee
M
Melanie • couple • gb
10
Lovely staff, excellent hotel
Pros:

Friendly service, easy check-in. Lovely room and a great Location.

Cons:

Nothing

2026-05-30 • via Nuitee
L
Lindsey • solo_traveller • gb
8
2026-05-30 • via Nuitee
S
Stuart • extended_group • gb
10
Lovely hotel and would stay again.
Pros:

Location and room in good condition

Cons:

The water in sink drained very slowly and had to ask twice to get Air Con working

2026-05-30 • via Nuitee
C
Catherine • solo_traveller • gb
10
Lovley hotel
Pros:

Staff where friendly and helpful
Rooms where spacious and clean
Free because was a bounce.

Cons:

Carnt call and thing

2026-05-30 • via Nuitee
H
hermina • couple • nl
9
Goed
Pros:

Ligging,accuraatheid

2026-05-30 • via Nuitee
S
Steven bu • solo_traveller • gb
10
Will stay again
Pros:

Great all round hotel with great friendly staff

Cons:

Everything was good

2026-05-29 • via Nuitee
C
Chris • solo_traveller • gb
10
Great value for money somewhere I would definitely recommend
Pros:

Location and pool area

Cons:

Nothing

2026-05-29 • via Nuitee
N
Natalie Jane • extended_group • gb
8
2026-05-29 • via Nuitee
S
Sarah L-T • solo_traveller • gb
10
Pros:

The hotel is very clean, classy and modern. The hotel food and drinks are very reasonably priced and the pool area is relaxed and accommodating.

Cons:

There is nothing about the hotel I disliked

2026-05-29 • via Nuitee
E
Elaine • couple • gb
10
Fabulous hotel with fantastic staff!
Pros:

Clean, spacious, well maintained, all areas were clean and tastefully decorated. Staff were friendly and helpful everywhere you went in the hotel. The pool was exceptionally clean, around the poolside and the water too.
First time staying here, but will definitely not be our last.

Cons:

N/A

2026-05-29 • via Nuitee
A
Alison • extended_group • gb
10
Pros:

Spotless and breakfast was delicious 😋

2026-05-29 • via Nuitee
A
Amparo • couple • es
10
Excelente en todos los aspectos. Recomendable
Pros:

El hotel es nuevo y moderno. Excelentes instalaciones. Muy limpio y confortable. La ubicación es excelente. Todavía hay algo mejor, el personal, muy profesionales y super amables. Tuvieron detalles de bienvenida que nos encantaron. Totalmente recomendable.

2026-05-29 • via Nuitee
F
Fraser • solo_traveller • gb
10
Pros:

Excellent location and extremely friendly and helpful staff. Julia and Diego in particular went out of their way to help.

Cons:

Gym could be improved.

2026-05-28 • via Nuitee
S
Stuart • couple • gb
10
Stayed for my 40th with my wife, great location and staff surprised me with champagne and dessert via room service on my
Pros:

Location and staff were fantastic

Cons:

Nothing all great

2026-05-28 • via Nuitee
M
Melia • couple • gb
7
Pros:

Clean great facilities

Cons:

We stayed in accessible room on ground floor. Must have been next to sewage pipe or toilet waste as the room smelt awful.

2026-05-27 • via Nuitee
M
Marc • solo_traveller • be
10
Pros:

Ligging.Kamers.Personeel.

Cons:

Eten soms een beetje koud.

2026-05-27 • via Nuitee
C
chris • solo_traveller • gb
9
Pros:

Great location. Very clean. Staff helpful

Cons:

Gym lacks equipment. Poor selection.

2026-05-27 • via Nuitee
B
Bobbie jo • family_with_children • gb
10
2026-05-26 • via Nuitee
K
Kieran • solo_traveller • ie
9
2026-05-26 • via Nuitee