Helios Benidorm

Hotels
9.2 (5647 reviews)
Avenida Filipinas, 12 , Benidorm , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Comfortable rooms
Cons:
Expensive dining
Limited fitness amenities

Categories

Cleanliness
9.34
Guests mentioned the hotel was clean and maintained!
Service
9.81
Consistently noted helpful and friendly staff throughout the reviews.
Location
9.35
Frequently praised for being well situated and convenient.
Room Quality
9.3
Guests enjoyed well-kept and comfortable rooms.
Amenities
8.83
Amenities were generally satisfactory, but some guests mentioned limited fitness facilities.
Value for Money
8.29
Some feedback indicated higher prices in the restaurant led to lower perceived value.
Food and Beverage
9.34
Positive sentiment regarding the quality of food, although some found it expensive.
Overall Experience
9.31
Majority of reviews were positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:22

Property Description

Luxurious Amenities
Hotel Helios Benidorm offers a luxurious stay with a spa featuring a hot tub, sauna, and Turkish bath. The outdoor heated swimming pool is perfect for relaxation, while free WiFi keeps you connected throughout your stay.

Prime Location
Situated just 500 meters from Levante Beach, Hotel Helios is centrally located in the vibrant touristic area of Benidorm. Explore popular bars, shops, and attractions like Aqualandia Water Park, all within walking distance from the hotel.

Comfortable Accommodations
Relax in spacious rooms with private balconies, satellite TV, air conditioning, and modern amenities. The hotel's café-bar, buffet restaurant, and seasonal pool area offer a variety of dining and leisure options for a memorable stay.

Book your stay at Hotel Helios Benidorm for a perfect blend of luxury, convenience, and comfort.

Important information:

Please note that half-board do not include drinks.

Half Board included breakfast and dinner, at lunch the restaurant is closed.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guest under 18 years old are not allowed in the spa.This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5647 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
C
Carole • solo_traveller • es
3
2026-05-09 • via Nuitee
D
David • couple • gb
10
Just beutiful
Pros:

Best ever

Cons:

Spot less clean

2026-05-09 • via Nuitee
C
Carole • solo_traveller • es
9
Pros:

The helpful staff and nothing was too much trouble

Cons:

Nothing

2026-05-09 • via Nuitee
H
Hagan • solo_traveller • gb
8
2026-05-09 • via Nuitee
J
jimbojetset11 • Friends getaway
10
Relaxing hotel
Pros:

Could not fault hotel at all . Rooms very nice , hotel spotless and food was just fantastic. Friendly staff and helpful

2026-05-08 • via Tripadvisor
M
margaretc601 • Friends getaway • Benidorm, Costa Blanca, Province of Alicante, Valencian Community
10
Excelente hotel
Pros:

Great hotel and staff especially how good and kind Isabel and Angela in recepción were .Food was excelente . We will deffinatly return.

2026-05-08 • via Tripadvisor
R
Rob • extended_group • nl
9
2026-05-08 • via Nuitee
C
Chris • solo_traveller • gb
8
2026-05-08 • via Nuitee
H
Howes • solo_traveller • gb
9
2026-05-07 • via Nuitee
E
elaine • solo_traveller • gb
10
Pros:

The location

2026-05-07 • via Nuitee
M
Maja • family_with_children • se
2
Rekommenderas ej
2026-05-07 • via Nuitee
A
avril • couple • ie
9
Pros:

location and cleanliness

Cons:

nothing

2026-05-07 • via Nuitee
D
David • extended_group • gb
10
Great day great location. Lovely hotel.
Pros:

Great hotel, lovely staff, perfect location if you’re looking for a party and not loud at night

Cons:

Nothing

2026-05-07 • via Nuitee
N
natalia • couple • es
5
Pros:

Me gustó mucho pero tuve que abandonar el hotel a mitad de mis vacaciones por un accidente y estoy esperando que me reembolsen el día que no pude disfrutar

2026-05-07 • via Nuitee
A
Anna • extended_group • gb
10
2026-05-07 • via Nuitee
H
Hardy • solo_traveller • ie
9
Happy Helios Stay
Pros:

Incredible staff and beautiful clean facilitaties

Cons:

No negatives apart from issue with water mixer in showers. Too hot or too cold and difficult to balance

2026-05-07 • via Nuitee
L
Leah • couple • gb
8
Had a lovely stay
Pros:

Clean and good location

Cons:

Security was quite rude

2026-05-06 • via Nuitee
T
Tony Keeling • solo_traveller • es
10
2026-05-05 • via Nuitee
D
dave • solo_traveller • gb
8
2026-05-05 • via Nuitee
S
sharon • solo_traveller • gb
10
Pros:

Staff a d room

Cons:

No kettle or tea in roim

2026-05-05 • via Nuitee