Helios Benidorm

Hotels
9.2 (5470 reviews)
Avenida Filipinas, 12 , Benidorm , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Comfortable rooms
Cons:
Expensive dining
Limited fitness amenities

Categories

Cleanliness
9.34
Guests mentioned the hotel was clean and maintained!
Service
9.81
Consistently noted helpful and friendly staff throughout the reviews.
Location
9.35
Frequently praised for being well situated and convenient.
Room Quality
9.3
Guests enjoyed well-kept and comfortable rooms.
Amenities
8.83
Amenities were generally satisfactory, but some guests mentioned limited fitness facilities.
Value for Money
8.29
Some feedback indicated higher prices in the restaurant led to lower perceived value.
Food and Beverage
9.34
Positive sentiment regarding the quality of food, although some found it expensive.
Overall Experience
9.31
Majority of reviews were positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:22

Property Description

Luxurious Amenities
Hotel Helios Benidorm offers a luxurious stay with a spa featuring a hot tub, sauna, and Turkish bath. The outdoor heated swimming pool is perfect for relaxation, while free WiFi keeps you connected throughout your stay.

Prime Location
Situated just 500 meters from Levante Beach, Hotel Helios is centrally located in the vibrant touristic area of Benidorm. Explore popular bars, shops, and attractions like Aqualandia Water Park, all within walking distance from the hotel.

Comfortable Accommodations
Relax in spacious rooms with private balconies, satellite TV, air conditioning, and modern amenities. The hotel's café-bar, buffet restaurant, and seasonal pool area offer a variety of dining and leisure options for a memorable stay.

Book your stay at Hotel Helios Benidorm for a perfect blend of luxury, convenience, and comfort.

Important information:

Please note that half-board do not include drinks.

Half Board included breakfast and dinner, at lunch the restaurant is closed.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guest under 18 years old are not allowed in the spa.This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5470 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
A
Aranas • couple • es
8
Pros:

The facilities and staff

Cons:

The room’s cleanliness and the rest room seems not properly maintained

2026-04-04 • via Nuitee
N
Neil • solo_traveller • gb
9
Brilliant
Pros:

Everything

Cons:

Nothing

2026-04-04 • via Nuitee
M
Marina • couple • ru
10
Pros:

Отличное расположение. До моря- 5 мин ,до Benidorm Palace- 20 мин,до Балкона средиземноморья- 30 мин пешком. Бассейн с баром ,лежаками и полотенцами. Небольшой спа за 10 ев с человека- сауна,хамам,джакузи. Хороший HB.Всего в достатке,свежее,вкусное. Контингент - глубоко послепенсионный- ,поэтому тихо,что в Бенидорме бывает крайне редко. И это тоже здорово !

Cons:

В номере темновато. Для интима- хорошо,для чтения- нет.

2026-04-04 • via Nuitee
S
Still moving • family_with_children • es
10
Relaxing oasis
Pros:

Spoyless politécnica help full staff quiet

2026-04-03 • via Nuitee
J
Janet • solo_traveller • gb
9
Pros:

Spotless, well located, mature clientele

Cons:

No tea/coffee facilities in the room

2026-04-03 • via Nuitee
J
jayne • couple • gb
10
Pros:

Lovely pool

Cons:

Nothing

2026-04-03 • via Nuitee
F
Fran Pino • couple • es
10
Pros:

El trato del personal

Cons:

Por poner una pega que mi estancia fue corta

2026-04-02 • via Nuitee
L
Lauren • couple • gb
10
Incredible
Pros:

Location amazing. Immaculately clean. Friendly attentive staff. A welcoming atmosphere all round

Cons:

Couldn’t think of a thing.

2026-04-02 • via Nuitee
A
Audrey • extended_group • gb
10
Super hotel
Pros:

Friendly and helpful staff. Clean and comfortable and in a great location

2026-04-02 • via Nuitee
K
kevin • solo_traveller • gb
10
2026-04-02 • via Nuitee
S
Sharon • couple • gb
10
Amazing as always won’t stay any where else
Pros:

Everything

Cons:

Nothing

2026-04-01 • via Nuitee
K
Kris • solo_traveller • be
9
2026-03-31 • via Nuitee
D
David • couple • gb
10
Pros:

Good position and good feel

2026-03-30 • via Nuitee
A
Andrew • extended_group • es
9
Excelent few days
Pros:

Staff and location

Cons:

Nothing

2026-03-30 • via Nuitee
M
Michael • extended_group • ie
10
2026-03-30 • via Nuitee
K
Karen • couple • gb
10
Perfect location and a very happy place for us
Pros:

Booked for the location and the staff at the hotel. Always exceptional. No trouble. No noisy parties

Cons:

Prices but everything is going up and I suppose that everyone needs to make a living

2026-03-30 • via Nuitee
G
Gaenor • couple • es
10
Pros:

The staff organised a platter of fruit and bottle of cava as a surprise for my partners birthday

2026-03-29 • via Nuitee
F
Fyfe • couple • es
10
Pros:

Everything

Cons:

Advertising parking but you need to pay

2026-03-29 • via Nuitee
J
José Manuel • solo_traveller • es
9
Fenomenal
Pros:

La atención del personal, las comidas, y la zona tranquila

2026-03-29 • via Nuitee
G
Gordon • couple • gb
10
2026-03-28 • via Nuitee