Helios Benidorm

Hotels
9.2 (5399 reviews)
Avenida Filipinas, 12 , Benidorm , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Comfortable rooms
Cons:
Expensive dining
Limited fitness amenities

Categories

Cleanliness
9.34
Guests mentioned the hotel was clean and maintained!
Service
9.81
Consistently noted helpful and friendly staff throughout the reviews.
Location
9.35
Frequently praised for being well situated and convenient.
Room Quality
9.3
Guests enjoyed well-kept and comfortable rooms.
Amenities
8.83
Amenities were generally satisfactory, but some guests mentioned limited fitness facilities.
Value for Money
8.29
Some feedback indicated higher prices in the restaurant led to lower perceived value.
Food and Beverage
9.34
Positive sentiment regarding the quality of food, although some found it expensive.
Overall Experience
9.31
Majority of reviews were positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:22

Property Description

Luxurious Amenities
Hotel Helios Benidorm offers a luxurious stay with a spa featuring a hot tub, sauna, and Turkish bath. The outdoor heated swimming pool is perfect for relaxation, while free WiFi keeps you connected throughout your stay.

Prime Location
Situated just 500 meters from Levante Beach, Hotel Helios is centrally located in the vibrant touristic area of Benidorm. Explore popular bars, shops, and attractions like Aqualandia Water Park, all within walking distance from the hotel.

Comfortable Accommodations
Relax in spacious rooms with private balconies, satellite TV, air conditioning, and modern amenities. The hotel's café-bar, buffet restaurant, and seasonal pool area offer a variety of dining and leisure options for a memorable stay.

Book your stay at Hotel Helios Benidorm for a perfect blend of luxury, convenience, and comfort.

Important information:

Please note that half-board do not include drinks.

Half Board included breakfast and dinner, at lunch the restaurant is closed.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guest under 18 years old are not allowed in the spa.This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5399 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
D
David • solo_traveller • es
10
Helpful reception staff, beautiful approach to the hotel. Very clean room
Pros:

Beautiful

Cons:

Nothing

2026-02-14 • via Nuitee
A
Asta • family_with_children • is
9
Pros:

Very good.

2026-02-14 • via Nuitee
D
Dean • couple • gb
10
2026-02-13 • via Nuitee
D
Denise • couple • es
10
Really enjoyable experience at Hotel Helios - comfortable, relaxed atmosphere, good facilities.
Pros:

Great location, not far from the beach and other attractions. Comprehensive breakfast with freshly made eggs and pancakes (we had dinner one night - also offers great variety and good food very reasonably priced). Comfy beds and extras in the premium room, very nice welcome at reception from Natalie plus welcome drink in the room. We enjoyed the hotel, all staff from reception to cleaners were professional and super helpful. Angela was particularly helpful as we extended our stay a night and were able to stay in the same room and use the Spa. We will definitely return.

Cons:

Not much

2026-02-12 • via Nuitee
R
Rakesh • solo_traveller • gb
10
Great place except the food
Pros:

Clean

Cons:

The breakfast was terrible

2026-02-11 • via Nuitee
H
hannah • couple • gb
8
2026-02-10 • via Nuitee
J
John • couple • gb
10
Wonderful. We definitely stay at the hotel again
Pros:

The staff was amazing and friendly could not do enough for us.

Cons:

Lovely and clean very very comfortable beds and a Jacuzzi bath as well

2026-02-10 • via Nuitee
J
John • couple • gb
10
2026-02-10 • via Nuitee
M
Michelle • couple • gb
8
Good value hotel and would highly recommend.
Pros:

The location was very good. Exceptionally clean and the staff were so helpful.
Rooms are spotless and nothing is too much trouble for the maids.
Heated pool.
Security staff at night which made us feel safe.

Cons:

Nothing

2026-02-09 • via Nuitee
C
Carlos • couple • es
9
Pros:

El bufet muy bueno, los empleados muy amables y buena limpieza

Cons:

Nada en particular. Quizás que no tenga parking propio y cargador de vehículo electrico

2026-02-08 • via Nuitee
P
Paul • couple • gb
10
2026-02-08 • via Nuitee
T
torijarrkel • solo_traveller • fi
9
OK
Pros:

Hyvä siainti rauhallinen paikka.Hyvä Aamiainen

2026-01-31 • via Nuitee
Бушля • couple • es
9
2026-01-30 • via Nuitee
S
Samuel • couple • gb
10
Brilliant hotel, Isabelle + Angela on reception 10/10
Pros:

Isabella and Angela the friendliest reception staff. We booked an extra night comfy beds very clean hotel.

Cons:

Nothing

2026-01-30 • via Nuitee
S
Suzanne • couple • gb
10
As always 1st class from check in to departure
Pros:

Reception staff extremely efficient and friendly

Cons:

Loved it all

2026-01-29 • via Nuitee
D
Darren • couple • gb
7
2026-01-29 • via Nuitee
M
M.Carmen • family_with_children • es
10
2026-01-28 • via Nuitee
D
David • couple • es
10
2026-01-27 • via Nuitee
J
Joy • couple • es
10
Perfect location , bar not overpriced , attention to detail shows
Pros:

Beautiful hotel - Very friendly staff on reception arrived early and the room was ready - excellent parking facilities

Cons:

Nothing

2026-01-27 • via Nuitee
D
Deroo • couple • be
10
Voor herhaling zeker vatbaar
Pros:

SUUUUUUUUPER ontbijt

Cons:

niets alles was dik in orde

2026-01-27 • via Nuitee