Helios Benidorm

Hotels
9.2 (5907 reviews)
Avenida Filipinas, 12 , Benidorm , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Comfortable rooms
Cons:
Expensive dining
Limited fitness amenities

Categories

Cleanliness
9.34
Guests mentioned the hotel was clean and maintained!
Service
9.81
Consistently noted helpful and friendly staff throughout the reviews.
Location
9.35
Frequently praised for being well situated and convenient.
Room Quality
9.3
Guests enjoyed well-kept and comfortable rooms.
Amenities
8.83
Amenities were generally satisfactory, but some guests mentioned limited fitness facilities.
Value for Money
8.29
Some feedback indicated higher prices in the restaurant led to lower perceived value.
Food and Beverage
9.34
Positive sentiment regarding the quality of food, although some found it expensive.
Overall Experience
9.31
Majority of reviews were positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:22

Property Description

Luxurious Amenities
Hotel Helios Benidorm offers a luxurious stay with a spa featuring a hot tub, sauna, and Turkish bath. The outdoor heated swimming pool is perfect for relaxation, while free WiFi keeps you connected throughout your stay.

Prime Location
Situated just 500 meters from Levante Beach, Hotel Helios is centrally located in the vibrant touristic area of Benidorm. Explore popular bars, shops, and attractions like Aqualandia Water Park, all within walking distance from the hotel.

Comfortable Accommodations
Relax in spacious rooms with private balconies, satellite TV, air conditioning, and modern amenities. The hotel's café-bar, buffet restaurant, and seasonal pool area offer a variety of dining and leisure options for a memorable stay.

Book your stay at Hotel Helios Benidorm for a perfect blend of luxury, convenience, and comfort.

Important information:

Please note that half-board do not include drinks.

Half Board included breakfast and dinner, at lunch the restaurant is closed.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guest under 18 years old are not allowed in the spa.This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5907 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
R
Richard • solo_traveller • gb
7
2026-06-27 • via Nuitee
J
Joan • solo_traveller • gb
10
Pros:

Cleanliness was excellent and staff friendly. Good location to bars and not far from beach.

Cons:

Breakfast could have been hottter.

2026-06-27 • via Nuitee
J
Jack • family_with_children • gb
10
A great hotel with lovely staff
Pros:

A excellent hotel in a fantastic location

Cons:

Nothing

2026-06-27 • via Nuitee
C
Christopher • solo_traveller • gb
9
Super trip helpful staff all round great
Pros:

Location super

Cons:

Only had 2 nights little pricey but great hotel

2026-06-27 • via Nuitee
G
gibbey • solo_traveller • gb
10
Will always book up stay here when looking for a benidorm breqk
Pros:

Returning customer to thia hotel. Excellent staff, great attention to detail. From front desk to chamber maids to pool staff they couldn't be more helpful

Cons:

Nothing

2026-06-27 • via Nuitee
S
Steven • couple • gb
10
Overall great
Pros:

Everything except the beds and pillows

Cons:

Bed and pillows where uncomfortable

2026-06-26 • via Nuitee
M
Mark • couple • gb
10
Pros:

Very clean and close to beach

Cons:

N/a

2026-06-26 • via Nuitee
D
David • couple • es
9
2026-06-26 • via Nuitee
G
Georgina • solo_traveller • gb
5
Ok for a short stay, but wouldn’t stay any longer
Pros:

Clean
Pool view

Cons:

Bathroom full of limescale
No kettle or tea making facilities

2026-06-26 • via Nuitee
L
Leon • couple • gb
10
Will definitely return
Pros:

Great location, great staff, would defo recommend

Cons:

Nothing stood out, tea facilities in the rooms would be a nice extra

2026-06-26 • via Nuitee
I
ISIDORO • couple • es
9
Pros:

Todo

Cons:

No puedo decir nada malo

2026-06-26 • via Nuitee
C
CRISTINA ELISABETA • family_with_children • it
9
2026-06-26 • via Nuitee
D
Dario • extended_group • es
10
2026-06-26 • via Nuitee
H
Hughes • solo_traveller • gb
10
Pros:

Everything.

Cons:

Nothing.

2026-06-26 • via Nuitee
C
Craig • solo_traveller • gb
7
2026-06-25 • via Nuitee
S
Shane • extended_group • gb
10
2026-06-25 • via Nuitee
L
Lennon • couple • gb
10
2026-06-25 • via Nuitee
K
Karen • extended_group • gb
10
Ec
Pros:

Excellent front desk staff, night staff and bar staff were all great. We were offered a free spa and a free breakfast, we were delighted

Cons:

Nothing

2026-06-25 • via Nuitee
T
Tetiana • solo_traveller • es
9
2026-06-24 • via Nuitee
M
Matthew • couple • gb
10
2026-06-24 • via Nuitee