Helios Benidorm

Hotels
9.2 (5470 reviews)
Avenida Filipinas, 12 , Benidorm , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Comfortable rooms
Cons:
Expensive dining
Limited fitness amenities

Categories

Cleanliness
9.34
Guests mentioned the hotel was clean and maintained!
Service
9.81
Consistently noted helpful and friendly staff throughout the reviews.
Location
9.35
Frequently praised for being well situated and convenient.
Room Quality
9.3
Guests enjoyed well-kept and comfortable rooms.
Amenities
8.83
Amenities were generally satisfactory, but some guests mentioned limited fitness facilities.
Value for Money
8.29
Some feedback indicated higher prices in the restaurant led to lower perceived value.
Food and Beverage
9.34
Positive sentiment regarding the quality of food, although some found it expensive.
Overall Experience
9.31
Majority of reviews were positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:22

Property Description

Luxurious Amenities
Hotel Helios Benidorm offers a luxurious stay with a spa featuring a hot tub, sauna, and Turkish bath. The outdoor heated swimming pool is perfect for relaxation, while free WiFi keeps you connected throughout your stay.

Prime Location
Situated just 500 meters from Levante Beach, Hotel Helios is centrally located in the vibrant touristic area of Benidorm. Explore popular bars, shops, and attractions like Aqualandia Water Park, all within walking distance from the hotel.

Comfortable Accommodations
Relax in spacious rooms with private balconies, satellite TV, air conditioning, and modern amenities. The hotel's café-bar, buffet restaurant, and seasonal pool area offer a variety of dining and leisure options for a memorable stay.

Book your stay at Hotel Helios Benidorm for a perfect blend of luxury, convenience, and comfort.

Important information:

Please note that half-board do not include drinks.

Half Board included breakfast and dinner, at lunch the restaurant is closed.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guest under 18 years old are not allowed in the spa.This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5470 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
A
Abby • couple • gb
10
Pros:

Really friendly staff, great location and lovely hotel.

2026-03-14 • via Nuitee
L
Lisayn • couple • gb
10
Highly recommend
Pros:

Very clean tidy comfy and staff fantastic

2026-03-13 • via Nuitee
D
Debbie • couple • gb
8
2026-03-12 • via Nuitee
M
Marcel • solo_traveller • es
10
2026-03-12 • via Nuitee
K
Kath • extended_group • es
9
Great stay, would return again.
Pros:

Very clean, pleasant staff, ideally situated.

2026-03-11 • via Nuitee
M
Michael • extended_group • gb
10
2026-03-10 • via Nuitee
G
Georgina • solo_traveller • gb
10
2026-03-09 • via Nuitee
G
Geraint • extended_group • gb
9
2026-03-09 • via Nuitee
C
Colin • couple • gb
9
2026-03-09 • via Nuitee
A
angela • solo_traveller • ie
10
2026-03-09 • via Nuitee
A
Angela • family_with_children • gb
10
Fantastic Hotel.100% Recommendation .Will return .
Pros:

Staff were amazing ,so friendly,professional ,helpful and kind .Special mention to receptionist Angeles.Buffet food was fantastic,great choice,preparation and presentation .Hotel close,to strip but quiet. Great location all round .

2026-03-08 • via Nuitee
W
Williamina • solo_traveller • gb
8
Pros:

Central to everything

Cons:

Smell in room like ( dirty mop ) on first day metal bed frame low bed but mattress was ok .

2026-03-08 • via Nuitee
C
Colin • couple • ie
10
Pros:

Friendly staff, spotless room, lovely breakfast with a great selection.

2026-03-08 • via Nuitee
K
kevin • couple • gb
9
2026-03-07 • via Nuitee
A
ANDREW • solo_traveller • gb
8
Very well run hotel
Pros:

Breakfast was first class. Staff were very efficient, friendly and professional. Cleanliness excellent.

Cons:

Gym equipment was a bit limited. Would have liked a kettle in the bedroom

2026-03-07 • via Nuitee
R
Roland • couple • be
10
Magnifique
Pros:

Le restaurant étais délicieux,les chambres étaient magnifiques

Cons:

Rien

2026-03-07 • via Nuitee
M
M3901ICsharond • Couples
10
Lovely modern hotel, great location
Pros:

Great hotel, modern, clean, super helpful and friendly staff. Excellent location 5 minutes from beach and even closer to bars, but hotel itself so quiet and calm! Pool view rooms best if you can get one. Amazing breakfast selection… best we’ve had anywhere. Would love to come back when weather good (happened to be unlucky with cold/windy spell) as pool area lovely. Only improvement would be tea/coffee making facility in room or coffee station in lobby. Will definitely return. Great place and good value!

2026-03-06 • via Tripadvisor
L
Louise • extended_group • gb
10
Excellent stay
Pros:

Everything

Cons:

Nothing not to like..lovely hotel, nice staff

2026-03-05 • via Nuitee
J
Joe • couple • gb
10
2026-03-05 • via Nuitee
J
john • couple • gb
10
Could not believe how quiet was considering how close to strip.
Pros:

Very friendly, clean and great location.

Cons:

Nothing to dislike.

2026-03-05 • via Nuitee