Tony's House Hotel

Hotels
6.5 (2276 reviews)
Norfolk Square , London , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Table tennis
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable room
Inconsistent WiFi

Categories

Cleanliness
4.39
The room was dirty with stains; cleanliness was a significant issue.
Service
6.86
The manager was unhelpful regarding room changes and bag storage.
Location
8.9
Good location near public transport and other establishments.
Room Quality
4.35
The room was poorly maintained and uncomfortable.
Amenities
7.38
WiFi was inconsistent; basic amenities were available.
Value for Money
7.34
Affordable but several issues negated value.
Food and Beverage
5.89
Breakfast offered limited choices and quality.
Overall Experience
6.86
Overall a disappointing stay, not recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:22

Property Description

Convenient Location
Located on a quiet garden square near Hyde Park, Tony's House Hotel offers easy access to Paddington Station and Oxford Street for shopping enthusiasts.

Modern Amenities
The hotel features modern rooms with free WiFi and en-suite bathrooms, ensuring a comfortable stay for guests.

Continental Breakfast and 24-hour Reception
Guests can kickstart their day with a delicious continental breakfast and benefit from the convenience of a 24-hour reception at Tony's House Hotel.

Book your stay at Tony's House Hotel for a memorable experience in London!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

6.5
Based on 2276 reviews
Cleanliness: 4.39
Service: 6.86
Location: 8.9
Room Quality: 4.35
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 5.89
Overall Experience: 6.86
J
Jon family_with_children es
6
Pros:

Las dos mejores cosas serían sin duda la ubicación y el personal que fue muy amable.

Cons:

No me gustó que teníamos desayuno incluido, el cual fue 6 zumos, un paquete de crepes, 4 cruasanes y 4 yogures......ni un triste café.

2026-03-21 via Nuitee
A
Anna family_with_children it
7
Abbiamo pernottato al Tony’s House Hotel per 5 notti. Nel complesso non è stata una brutta esperienza, dalle foto però s
Pros:

La posizione.
Vicina alla metropolitana e ai ristoranti. La vista dalla camera era bellissima.

Cons:

La camera troppo piccola per 5 persone. Era al 5o piano senza ascensore. Bagno microscopico. Letti scomodi.

2026-03-21 via Nuitee
J
Janvan solo_traveller gb
9
2026-03-19 via Nuitee
R
Rita family_with_children it
10
Ottimo rapporto qualità /prezzo
Pros:

Posizione perfetta a due passi dalla stazione di Paddington, zona ben fornita di tutto, camera pulita piccola ma ben fornita. Colazione in camera,tutto preconfezionato ma comunque abbondante per 2 adulti e due bambini,

Cons:

Scale scomode fino al 3 piano Senza ascensore, moquette scale sporca o comunque poco curata. Prese elettriche obsolete poco sicure.

2026-03-17 via Nuitee
M
Magdalena family_with_children pl
8
Citybreak
Pros:

Hotelik w bardzo dobrym miejscu, stąd wszędzie można dojechać. Jest bardzo czysto, pościel zmieniana co 2 dzień, sprzedanie i wynoszenie śmieci codziennie. Personel bardzo miły i pomocny.

Cons:

Słychać niestety przejeżdżające metro, szczególnie uciążliwe jest to w nocy

2026-03-16 via Nuitee
E
Eva family_with_children es
8
Ubicación perfecta. Buen trato.
Pros:

Ubicación perfecta.
Perfecto para familias con 3 hijos que quieran estar en la misma habitación.

Cons:

No tiene ascensor.
Poco espacio para moverte en la habitación, aunque teniendo en cuenta que solo hemos ido a dormir, más que suficiente.
El desayuno es muy básico, yogures, bollería, zumos y galletas. Te lo llevan a la habitación y hay poco sitio para tomarlo. Nosotros nos lo hemos llevado para almuerzo de media mañana, ya que era abundante.

2026-03-16 via Nuitee
L
Lindau family_with_children se
7
2026-03-15 via Nuitee
N
Naomi Diamond family_with_children gb
9
Fantastic central London location near Paddington station
Pros:

The location and triple room were absolutely ideal for families needing a base to explore London, the staff were really helpful

Cons:

We would have liked to have left our luggage but no one was at reception in the morning to ask

2026-03-15 via Nuitee
M
Maritza family_with_children at
4
Viele Kilometer für viele aufregende Highlights und historische Sehenswürdigkeiten.
Pros:

Sehr gute Lage, vielen Möglichkeiten für essen und sehr nah der U-Bahn

Cons:

Das Zimmer war sehr klein und die Tür zum Balkon war defekt.Klo-dusche nicht sauber und die Gläser waren sehr staubig.

2026-03-13 via Nuitee
A
Ana extended_group pt
7
2026-03-13 via Nuitee
P
Pesenti family_with_children it
8
2026-03-12 via Nuitee
E
Emily extended_group it
6
2026-03-12 via Nuitee
M
marju solo_traveller kw
6
2026-03-11 via Nuitee
S
Stoyan solo_traveller bg
1
2026-03-10 via Nuitee
E
enrico couple it
4
2026-03-08 via Nuitee
I
Isabella couple se
5
Vi är nöjda men det finns helt klart förbättringsområden.
Pros:

Vi gillade läget väldigt mycket, nära tågstationen och restauranger m.m. Väldigt trevlig personal. Städning och byte av handdukar varje dag, alltid trevligt.

Cons:

Vi bodde högst upp och det innebar väldigt många trappor upp, man var helt färdig efter att ha gått upp till sitt rum. Duschen var inte bra, det var svaga strålar och oberäknelig temperatur på vattnet. Frukosten var tråkig, bara sötsaker, söt yoghurt, bröd med bara marmelad som pålägg. Fick en babybell en av dagarna och det var höjdpunkten.

2026-03-06 via Nuitee
S
Steven family_with_children gb
6
2026-03-06 via Nuitee
A
Anders D family_with_children se
7
Pros:

Bra område och även om vi läst innan att Tunnelbanan gick direkt under hotellet så störde det inte vår sömn.

Cons:

Frukosten var tyvärr enbart socker, inte godkänt.

2026-03-04 via Nuitee
A
antonia family_with_children es
7
Buena conexión y servicio amable
Pros:

La ubicacion excelente, cerca de la estación de metro,

Cons:

Desayuno en la habitación
Problemas con el agua de la ducha. Se lo comunicamos a la recepción y vino al dia siguiente para preguntar si seguia el problema y fue solucionado

2026-03-04 via Nuitee
A
Abigail solo_traveller gb
7
Suited basic accommodation needs.
Pros:

Clean premises. Friendly staff.

Cons:

3/4 size bed (not a double).

2026-03-02 via Nuitee