Tony's House Hotel

Hotels
6.5 (2295 reviews)
Norfolk Square , London , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Table tennis
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable room
Inconsistent WiFi

Categories

Cleanliness
4.39
The room was dirty with stains; cleanliness was a significant issue.
Service
6.86
The manager was unhelpful regarding room changes and bag storage.
Location
8.9
Good location near public transport and other establishments.
Room Quality
4.35
The room was poorly maintained and uncomfortable.
Amenities
7.38
WiFi was inconsistent; basic amenities were available.
Value for Money
7.34
Affordable but several issues negated value.
Food and Beverage
5.89
Breakfast offered limited choices and quality.
Overall Experience
6.86
Overall a disappointing stay, not recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:22

Property Description

Convenient Location
Located on a quiet garden square near Hyde Park, Tony's House Hotel offers easy access to Paddington Station and Oxford Street for shopping enthusiasts.

Modern Amenities
The hotel features modern rooms with free WiFi and en-suite bathrooms, ensuring a comfortable stay for guests.

Continental Breakfast and 24-hour Reception
Guests can kickstart their day with a delicious continental breakfast and benefit from the convenience of a 24-hour reception at Tony's House Hotel.

Book your stay at Tony's House Hotel for a memorable experience in London!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

6.5
Based on 2295 reviews
Cleanliness: 4.39
Service: 6.86
Location: 8.9
Room Quality: 4.35
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 5.89
Overall Experience: 6.86
M
Matt solo_traveller gb
2
I was in there for the bear minimum time, quick nap and gone. Location is great
Pros:

Not a lot

Cons:

Uncomfortable bed and pillow, smell off dirt / must. Exactly what you would expect for a £40 room in London I guess.

2026-04-09 via Nuitee
M
Mariana family_with_children ar
6
Bien ubicado, limpio, habitaciones muy chicas, poco espacio.
Pros:

Hotel y habitación limpios.

Cons:

El tamaño de la habitación. La habitación familiar no se puede ofrecer para 4 personas. Camas pequeñas de 1 plaza y 1/2 para dos personas.
Desayuno completo pero frío.

2026-04-08 via Nuitee
Y
Youri family_with_children nl
4
Pros:

De locatie

Cons:

De kamer.

2026-04-06 via Nuitee
E
Elettra Lattanzi extended_group it
8
2026-04-05 via Nuitee
M
Marcin solo_traveller pl
1
2026-04-04 via Nuitee
G
Guiomar family_with_children es
6
Bien, con matices
Pros:

Localización

Cons:

Desayuno, estado deteriorado de los muebles

2026-04-03 via Nuitee
A
Alisha family_with_children gb
1
Pros:

The location

Cons:

The beds were dirty, the bathrooms were not cleaned thoroughly with lots of hair left behind and the heating was not turned on when promised therefore, the rooms were cold.

2026-04-02 via Nuitee
K
Katharina family_with_children at
5
Pros:

Top Lage

Cons:

Frühstück: keine Speiseraum,man bekommt ein Tablet mit Snacks aufs Zimmer,indem eigentl kein Platz ist,gebracht.

2026-04-02 via Nuitee
M
Mark family_with_children dk
8
2026-04-02 via Nuitee
S
Sule family_with_children tr
5
Centrally convenient
Pros:

Location & staff

Cons:

Too small for two people & shower either toohot or too cold.

2026-04-01 via Nuitee
V
Viajero allround family_with_children es
7
Pros:

El personal es muy agradable y muy limpio

Cons:

El desayuno demasiado artificial, y habitacion pequeña con algunas carencias de mantenimiento

2026-04-01 via Nuitee
E
Eltoum family_with_children it
6
Pros:

Carino, lo staff sono bravi.

2026-04-01 via Nuitee
L
Laidler solo_traveller gb
10
2026-03-31 via Nuitee
V
Visar family_with_children se
3
2026-03-30 via Nuitee
Z
Zuriñe solo_traveller es
6
Ubicación excelente, cama incómoda.
Pros:

La ubicación y el trato del personal.

Cons:

Era ruidoso. Se escucha y se sentía cada tren que llegaba a la estación. Además, la cama y almohada eran muy incómodas.

2026-03-29 via Nuitee
N
Niamh family_with_children gb
10
Pros:

Great stay rooms were warm and clean and close to the station

Cons:

Nothing was a great stay

2026-03-29 via Nuitee
C
CAROFF extended_group fr
6
2026-03-28 via Nuitee
M
Margot family_with_children it
7
2026-03-28 via Nuitee
L
Laidler solo_traveller gb
10
Pros:

Nice place to stay, smal continental breakfast to start the day

2026-03-27 via Nuitee
N
Nissrin extended_group es
6
Cómoda pero muy antiguo y poco espacioso
Pros:

El alojamiento está en una buena localización, poco espacioso, instalaciones antiguas, personal muy bueno es una zona tranquila y sirve para dormir y ya

Cons:

Poco espacioso

2026-03-27 via Nuitee