Tony's House Hotel

Hotels
6.5 (2364 reviews)
Norfolk Square , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Table tennis
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable room
Inconsistent WiFi

Categories

Cleanliness
4.39
The room was dirty with stains; cleanliness was a significant issue.
Service
6.86
The manager was unhelpful regarding room changes and bag storage.
Location
8.9
Good location near public transport and other establishments.
Room Quality
4.35
The room was poorly maintained and uncomfortable.
Amenities
7.38
WiFi was inconsistent; basic amenities were available.
Value for Money
7.34
Affordable but several issues negated value.
Food and Beverage
5.89
Breakfast offered limited choices and quality.
Overall Experience
6.86
Overall a disappointing stay, not recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:22

Property Description

Convenient Location
Located on a quiet garden square near Hyde Park, Tony's House Hotel offers easy access to Paddington Station and Oxford Street for shopping enthusiasts.

Modern Amenities
The hotel features modern rooms with free WiFi and en-suite bathrooms, ensuring a comfortable stay for guests.

Continental Breakfast and 24-hour Reception
Guests can kickstart their day with a delicious continental breakfast and benefit from the convenience of a 24-hour reception at Tony's House Hotel.

Book your stay at Tony's House Hotel for a memorable experience in London!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

6.5
Based on 2364 reviews
Cleanliness: 4.39
Service: 6.86
Location: 8.9
Room Quality: 4.35
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 5.89
Overall Experience: 6.86
H
Helio • solo_traveller • gb
10
2026-05-13 • via Nuitee
S
Silvia • extended_group • it
6
2026-05-12 • via Nuitee
L
Linda • solo_traveller • dk
8
2026-05-12 • via Nuitee
M
miriam • couple • es
6
2026-05-12 • via Nuitee
A
Anke • solo_traveller • de
2
Mein Aufenthalt im Hotel hat sich nur auf die Übernachtung beschränkt. Für die Vermittlung durch Booking.com hatte ich
Pros:

Eindeutig nur die Lage. Vielleicht noch der Preis.

Cons:

Das Zimmer war kein Hotelzimmer, sondern eher die Kategorie Hostel. Sehr, sehr klein. Bett, kleines Waschbecken und ein Bord mit Kleiderhaken war die ganze Einrichtung und winziges eigenes Bad mit Toilette und Dusche. Platz für den Koffer gab es eigentlich nicht. Das Frühstück war ein Witz. Kein Frühstücksraum, in einem Korb wurden Müsliriegel, kleine weiche Brötchen, Butter, Marmelade, 1 Joghurt und Kekse geliefert.

2026-05-11 • via Nuitee
V
vanessa • couple • fr
4
Je ne recommande pas du tout !!!
Cons:

Chambre très très petite . Rien pour mettre les affaires (valise) salle de bain refaite impossible d’ouvrir la fenêtre , pression très très faible !!
La chambre dispose uniquement d’un lit ,chevet
Et une bouilloire café soluble !
Le petit dej pain au lait brique de jus de pomme et barres .
Très cher pour 2 nuits 330€
À fuir

2026-05-11 • via Nuitee
A
Agnieszka • solo_traveller • pl
6
Pros:

Likalizacja

Cons:

Bardziej mały pokój jak na 4 osoby. Dwa podwójne łóżka wciśnięte na siłę. Maleńka łazienka, w której ledwo się dało obrócić. Okno wychodzące na bardzo zabałaganione i brudne"podwórze" (3m/3m). Śniadania składające się z batonów, słodkich bułek. słodkich soków, i słodkich jogurtów przynoszone do pokoju, w którym nie było nawet miejsca żeby to wygodnie zjeść.

2026-05-11 • via Nuitee
M
Michele • solo_traveller • it
7
Londra
Pros:

La Zona

Cons:

La Camera e la colazione

2026-05-07 • via Nuitee
A
Andrew • solo_traveller • us
9
2026-05-07 • via Nuitee
S
Stefania • family_with_children • it
6
Pros:

La posizione è sicuramente ottima, letteralmente a due passi da Paddington Station quindi comoda e ben servita per metro, stazione e autobus.
Ottimo rapporto qualità prezzo considerando i prezzi di Londra.
Colazione in camera abbondante anche se solo dolce.
Gli host sono estremamente gentili nonostante in ritardo.
Tutto sommato camere decenti e pulite, anche se piccole.

Cons:

L'assenza dell'ascensore in un hotel di quattro piani con scale strette e ripide.
La puntualità della colazione: la colazione si consuma in camera, l'host porta nelle varie stanze un cestino ben servito di prodotti confezionati. Abbiamo concordato di riceverla alle 8. Alle 8:15 l'host iniziava a portarla nelle varie stanze e da noi è arrivato alle 8:30. Non mi piace che la mia tabella di marcia nella visita di una città venga ritardata e condizionata per il ritardo in hotel.

2026-05-06 • via Nuitee
H
Hoogenbosch • solo_traveller • nl
8
2026-05-06 • via Nuitee
Y
Yolanda • solo_traveller • es
7
Pros:

La ubicació molt aprop de transport públic i serveis

Cons:

Habitació petita, la cortina no arriba a baix i esmorzar poc saludable

2026-05-05 • via Nuitee
M
Michal Makis • solo_traveller • at
8
perfect fit for tourists
Pros:

location
clean rooms
full size regular beds for all 5 of us
clean and nice bathroom
breakfast to room
room service
strong and fast wifi

Cons:

small room, mostly occupied with beds. But as we were mostly away, it was OK for us.

2026-05-04 • via Nuitee
L
Loïc • family_with_children • fr
1
⚠️ Expérience très décevante – à éviter pour ce niveau de prix
Pros:

👉 Seul point positif : l’emplacement acceptable.

Cons:

Nous avons séjourné dans cet hôtel en pensant avoir une prestation correcte… ce n’est absolument pas le cas.

* Réservation pour l’option 3 lits → seulement 2 à l’arrivée (pourquoi faire réserver des options dans ce cas)
* Aucun ascenseur (très pénible quand la chambre se trouve au dernier étage avec des escaliers exigus)
* Bruit permanent (ventilation + métro qui fait vibrer le bâtiment)
* Chambre minuscule pour deux lits doubles
* Salle de bain ridicule, difficultés à avoir de l’eau chaude
* Literie très inconfortable et sommier d’un autre temps (manque d’hygiène)
* Petit-déjeuner inexistant (quelques produits industriels ce n’est pas un service petit déjeuner)
* Propreté très limite (mieux vaut ne pas regarder code trop prêt)

Mais pour le tarif payé, c’est clairement inadmissible. On est très loin du niveau attendu.

❗️ Je déconseille fortement, sauf si vous êtes prêts à sacrifier confort, calme et qualité pour une localisation acceptable.

2026-05-03 • via Nuitee
C
Camille • extended_group • be
9
Super!
Pros:

l'emplacement parfait. En quittant le métro Paddington et prenant la sortie "Paddington Station", l'hôtel est à 7 minutes max. à pied. "Congierge" très aimable.

Cons:

Sur le site, en voyant la photo, j'avais pensé d'avoir réservé une chambre avec 1 lit double et 2 lit simples. Mais finalement c'étaient 2 lits doubles.
Petit déjeuner simple, pas super. Mais je pense que pour le prix que nous avons payé, à Londres, on ne pouvait pas s'attendre à un "English Breakfast" non plus!!

2026-05-03 • via Nuitee
E
Elena • family_with_children • es
8
Pros:

La ubicación

Cons:

El desayuno era todo dulce

2026-05-03 • via Nuitee
L
Laila • family_with_children • it
8
2026-05-02 • via Nuitee
O
Obii • solo_traveller • gb
9
Pros:

Portable and neat

Cons:

Nothing

2026-05-02 • via Nuitee
M
Michael • couple • br
5
2026-05-01 • via Nuitee
T
Tuesday • solo_traveller • gb
8
Ideal stopover with breakfast and shower
Pros:

Clean, comfortable and budget friendly. Easy to find, close to all amenities and St Mary's Hospital. Check-in was simple, staff were friendly and helpful. The room (#4) has a tv, fridge, tea/coffee/kettle and an en-suite bathroom with shampoo, clean towels etc. Breakfast was simple and delivered to our door at the time we requested, this was a basket of various breakfast items.

Cons:

Our door was a struggle to open and not very sensitive to the key card but the guy on reception helped us out. The hotel is right above a tube line so if you are bothered by noise, maybe avoid as the trains start running around 4am - though we were downstairs, maybe an upstairs room would be unaffected.

2026-05-01 • via Nuitee